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Hotel Villa Pralaya


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Room Service

  • Valet Parking

  • Tour Desk

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Villa Pralaya, travelers highlight attractive grounds and tasty on site dining, generally friendly staff, and spacious rooms, but recurring issues include inconsistent cleanliness (especially the pool), patchy reception, unclear signage, occasional noise, limited amenities, and mixed parking convenience.

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Facilities

Mixed

Cleanliness

Inconsistent

Service

Mixed

Location

Mixed

Dining

Tasty

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10

Alfredo Francisco

EXP-logo

Oct 6, 2025

·

Stayed 3 nights

.
.

8

Mark

EXP-logo

Jul 15, 2025

·

Stayed 1 night

Nice location near the zocalo with parking and modern accommodation. Pool could have done with a clean though!
Nice location near the zocalo with parking and modern accommodation. Pool could have done with a clean though!

10

Myriam

EXP-logo

Apr 6, 2025

·

Stayed 1 night

Excelente
Excelente

2

Martin

EXP-logo

Nov 3, 2024

·

Stayed 1 night

In theory there is a reception in the hotel that works when ever they want. You can die ringing the bell they have and no one will appear. We received the the TV and the AC control. TV worked fine but the AC didn’t. Our room was located close ti the pool. They started playing music at Lou volume at 8:30 AM. Why? Good question… avoid the bad experience. Never stay in this hotel.
In theory there is a reception in the hotel that works when ever they want. You can die ringing the bell they have and no one will appear. We received the the TV and the AC control. TV worked fine but the AC didn’t. Our room was located close ti the pool. They started playing music at Lou volume at 8:30 AM. Why? Good question… avoid the bad experience. Never stay in this hotel.

10

Daniel

EXP-logo

Jan 30, 2026

·

Stayed 3 nights

Un trato super amable. La habitación super limpia, Super recomendable
Un trato super amable. La habitación super limpia, Super recomendable

Motolinia 5 Cuernavaca, Centro Jiutepec, Jiutepec, Morelos, Mexico

Location

Located on a lake, Hotel Villa Pralaya is in Centro Jiutepec, a neighborhood in Jiutepec. La Paloma de la Paz and Tepozteco Pyramid are notable landmarks, and travelers looking to shop may want to visit AVERANDA and Galerias Cuernavaca Mall. Don't miss out on a visit to Ex Hacienda de Temixco Parque Acuatico.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 13:00 to 00:00

Before 12:00


FAQs

Yes, the hotel offers free self-parking on-site. Valet parking is also available. However, parking is limited.


Check-in is available from 1:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be requested, but availability and any associated costs should be confirmed with the hotel.


The hotel is located in Centro Jiutepec, Jiutepec, Morelos State, Mexico, near notable landmarks such as La Paloma de la Paz and Tepozteco Pyramid. It is situated on a lake, providing a scenic environment.

Yes, the hotel features an outdoor swimming pool, which is seasonal. There is also a children's pool available for younger guests.


Children are allowed at the hotel. Guests should inquire directly for specific age policies regarding free stays for children.


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