Palette Georgetown Formerly WoW Hotel

Room and hotel weren't clean, bathroom was particularly bad. Need to give a deposit of RM50 which is not on the website. No toilet paper or toiletries. Good area, easy to walk around.

Entrance was dingy, there was a burst pipe leaking through the ceiling and dripping on the entrance stairs. Decor was shabby. Room was very hot and air conditioner didn't work. Very strange glass walled bathroom in room.

Whole hotel needs a good clean. Lobby area with broken seats with signs on do not use . Air con units leaking water in reception they don’t put bucket under them or towel just left to flood floor. Room key 3 times in 5 days . Window would not close . Housekeeping arrive late afternoon . Loud music every night between 9pm and 3am from near hotel so you don’t get good sleep not hotels fault that . Overall not great a coat of paint in rooms to hide the many stains would make it look a bit better

I didn't actually stay long enough to check in. This place's 8+ rating could not, in my very humble but fact-based opinion based on the experience of actually being there, be more inappropriate. If you care to look at the reviews online you will note the most recent is 2022. The reason for this is clear when you arrive. We felt very uncomfortable with the set up and instantly decided to stay somewhere more amenable.

The hotel itself is very modern and located very centrally. However the walls are paper thin which makes for an extremely noisy stay. They also make you leave a 50RM deposit which is very annoying as i was flying to Singapore after my stay resulting in having a 50RM note in my wallet on the way to the airport.