Paseo de la Cisterna

Note to clean a note good customer service

Clean and correct and good value. We don’t have any faults!

There was no front reception. We were allocated a room that was dirty and unmade. We got a new room but it had a whole heap of issues. There was only one bowl to eat out cereal from. There were no microwave bowls to cook with no sauce pan for the cooktop, hairdryer had the wrong plug and was therefore unusable, the balcony door was not lockable, microwave so dangerously high - I had to stand on a chair to put things in an out. only one chair to sit at the dining room table, no tea towel to dry dishes, cigarette butts on the balcony but the worst problem that we were directly below the pool and the pool motor which turned on for about 10 minutes in every 40. It kept us awake, woke us up and it was so loud we could not hear the TV over it. When we complained about it, Expedia were wonderful in contacting the hotel but Expedia were told no noise coming from the hotel. When I tried to contact the hotel directly, they ignored me. Other than the above the room was spacious.

Nice pleasant stay

The room was great and the grab and go breakfast was good. I loved the croissant s. Bu we were glad there was laundry but it wasn't easy to do. The last day