Plaza Chapala Hotel
From
$121
/ night
Select dates to see prices and availability
From
$121
/ night
About this property
Take in the views from a garden.
Amenities
Take in the views from a garden.
Business amenities
Limited parking is available onsite.
Dining
At Plaza Chapala Hotel, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 7 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Location
Located in Chapala (Chapala Centro), Plaza Chapala Hotel is within a 5-minute walk of Lake Chapala and Chapala Malecon. This boutique hotel is 9.9 mi (15.9 km) from Monte Coxala Spa and 29.3 mi (47.1 km) from Plaza Forum Tlaquepaque.
What's nearby
Chapala Malecon(0.1 miles)
Lake Chapala(0.2 miles)
Chula Vista Country Club(2.9 miles)
Laguna Shopping Centre(3.5 miles)
Ajijic Malecón(5 miles)
Church of Ajijic(5 miles)
Lomas de Chapala Country Club(6.4 miles)
San Juan Cosala Boardwalk(9.8 miles)
Monte Coxala Spa(9.9 miles)
Plaza principal de Jocotepec(16.1 miles)
Parroquia del Senor del Monte(16.1 miles)
Arena VFG(18.8 miles)
Church of San Cristobal Zapotitlan(24.8 miles)
Puente de Calderon(26.4 miles)
Tlaquepaque Letters(28.3 miles)
The nearest major airport is Don Miguel Hidalgo y Costilla Intl. Airport (GDL)(20.8 miles)
Parking
Restaurant
Hot Tub / Jacuzzi
Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Location
Francisco I. Madero Centro 232, Lourdes, Chapala, Jalisco, Mexico
Chapala Malecon (0.1 miles)
Lake Chapala (0.2 miles)
Chula Vista Country Club (2.9 miles)
Laguna Shopping Centre (3.5 miles)
Ajijic Malecón (5 miles)
Church of Ajijic (5 miles)
Room options
2
Estandar 3
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Garden Suite 7
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Master Suite 2
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Penthouse
Room details
1 King Bed
and 2 Queen Beds
Sleeps 6
Separate Dining AreaDeck or PatioAir ConditioningHeated FloorHeating
2
Junior Suite 1
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)Fireplace
2
Garden Villa 9
Room details
1 King Bed
Sleeps 2
Separate Dining AreaDeck or PatioAir ConditioningHeated FloorHeating
3
Standard Garden
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
2
Estandar Amplia 6
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Garden Master
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Plaza Chapala Hotel
9.2
Superb
Based on 164 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Plaza Chapala Hotel, travelers consistently praise the central, walkable location near the malecón and plaza, the friendly, attentive staff, and the charming garden setting with a tasty included breakfast that many enjoy each morning.
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What guests think
At Plaza Chapala Hotel, travelers consistently praise the central, walkable location near the malecón and plaza, the friendly, attentive staff, and the charming garden setting with a tasty included breakfast that many enjoy each morning.
Rooms and common areas are frequently described as very clean. Rooms feel comfortable and characterful, but some guests report very firm beds, occasional street or reception noise, and isolated issues like weak AC, no hot water, or windowless layouts. Facilities are simple: there is no pool, and parking is off site or limited. Overall, it suits travelers seeking charm and convenience.
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AI-generated summary based on recent guest reviews
Facilities
The lush courtyard garden is a frequent highlight. There is no pool, and parking is off site or limited.
Related guest reviews
10
JANET
May 9, 2025
·
Stayed 4 nights
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
10
Michael
Nov 18, 2023
·
Stayed 3 nights
Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.
Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.
10
Julio Cesar
Aug 17, 2024
·
Stayed 1 night
Es un hotel muy agradable, muy limpio muy bonito en general y con excelente atención de los trabajadores, cuenta con servicio de estacionamiento a la vuelta del hotel y excelente ubicación a dos cuadras del malecón
Es un hotel muy agradable, muy limpio muy bonito en general y con excelente atención de los trabajadores, cuenta con servicio de estacionamiento a la vuelta del hotel y excelente ubicación a dos cuadras del malecón
10
Susan
Feb 6, 2025
·
Stayed 5 nights
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
6
Carlos
Oct 20, 2025
·
Stayed 2 nights
Lo que nos gustó fue la cercanía a los lugares que necesitábamos ir a visitar, el desayuno y servicio, el patio con área verde, el trato de uno de ellos en la recepción excelente se sienta al lado de la habitación 3 justo saliendo a lado derecho. lo que no nos gustó es que no hay estacionamiento, tiene que ser en otro lado en un lote que el costo lo cubren el hotel pero no es cerca de la propiedad, no nos gustó que el cuarto que nos asignaron número 3, estuviera al lado de la recepción, estamos a la vista de todos los que te ven salir del cuarto, tampoco nos gustó la cama, es dura y pequeña para una pareja.
Lo que nos gustó fue la cercanía a los lugares que necesitábamos ir a visitar, el desayuno y servicio, el patio con área verde, el trato de uno de ellos en la recepción excelente se sienta al lado de la habitación 3 justo saliendo a lado derecho. lo que no nos gustó es que no hay estacionamiento, tiene que ser en otro lado en un lote que el costo lo cubren el hotel pero no es cerca de la propiedad, no nos gustó que el cuarto que nos asignaron número 3, estuviera al lado de la recepción, estamos a la vista de todos los que te ven salir del cuarto, tampoco nos gustó la cama, es dura y pequeña para una pareja.
8
Robert
Feb 25, 2025
·
Stayed 2 nights
Front desk staff average. Room okay. Area noisy and dirty. No pool.
Front desk staff average. Room okay. Area noisy and dirty. No pool.
10
Jose
Jun 9, 2024
·
Stayed 1 night
Beautiful garden.
Beautiful garden.
6
Emmanuel
Jun 16, 2024
·
Stayed 1 night
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
10
John
Jan 10, 2024
·
Stayed 1 night
This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.
This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.
10
Harriet
Aug 1, 2025
·
Stayed 2 nights
Clean and convenient. The garden is very pretty.
Clean and convenient. The garden is very pretty.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently note very clean rooms and well kept common areas. Housekeeping appears reliable.
Related guest reviews
10
JANET
May 9, 2025
·
Stayed 4 nights
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
10
Mario
Jun 18, 2025
·
Stayed 1 night
Quiet and clean good staff, good security. Good breakfast included.
Quiet and clean good staff, good security. Good breakfast included.
10
Diana
Jan 31, 2025
·
Stayed 1 night
The cleanliness and the staff. Also the food was excellent as well as the service.
The cleanliness and the staff. Also the food was excellent as well as the service.
10
Anne
Nov 7, 2024
·
Stayed 2 nights
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
10
beth
Jul 28, 2024
·
Stayed 6 nights
It was a clean comfortable hotel. Great manager and staff.
It was a clean comfortable hotel. Great manager and staff.
10
Vivian
May 14, 2024
·
Stayed 1 night
Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
10
Jose Armando
Dec 8, 2025
·
Stayed 1 night
La habitación muy limpia, amplias, personal amable en todo momento, desayuno delicioso, el jardín hermoso ;)
La habitación muy limpia, amplias, personal amable en todo momento, desayuno delicioso, el jardín hermoso ;)
10
Barbara Zazil
Nov 18, 2024
·
Stayed 1 night
Nos gustó mucho, el personal fue muy amable, el desayuno estaba muy rico y las instalaciones estaban limpias. Volveremos :)
Nos gustó mucho, el personal fue muy amable, el desayuno estaba muy rico y las instalaciones estaban limpias. Volveremos :)
6
NOHEMI
Apr 16, 2025
·
Stayed 3 nights
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
10
Harriet
Aug 1, 2025
·
Stayed 2 nights
Clean and convenient. The garden is very pretty.
Clean and convenient. The garden is very pretty.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are charming and generally comfortable, with some offering garden views or terraces. However, several guests mention very firm beds, occasional street or reception noise, and isolated issues like weak AC, no hot water, or windowless rooms.
Related guest reviews
10
steven
Feb 16, 2025
·
Stayed 6 nights
A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
10
JANET
May 9, 2025
·
Stayed 4 nights
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
10
Susan
Feb 6, 2025
·
Stayed 5 nights
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
8
Javier
Jul 30, 2024
·
Stayed 1 night
Excellent hotel but did not have hot water.
Excellent hotel but did not have hot water.
4
Danis
Jul 13, 2023
·
Stayed 1 night
The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
8
Chelsea
Aug 20, 2024
·
Stayed 4 nights
Very hard bed. I just couldn't sleep well.
Very hard bed. I just couldn't sleep well.
6
Carlos
Oct 20, 2025
·
Stayed 2 nights
Lo que nos gustó fue la cercanía a los lugares que necesitábamos ir a visitar, el desayuno y servicio, el patio con área verde, el trato de uno de ellos en la recepción excelente se sienta al lado de la habitación 3 justo saliendo a lado derecho. lo que no nos gustó es que no hay estacionamiento, tiene que ser en otro lado en un lote que el costo lo cubren el hotel pero no es cerca de la propiedad, no nos gustó que el cuarto que nos asignaron número 3, estuviera al lado de la recepción, estamos a la vista de todos los que te ven salir del cuarto, tampoco nos gustó la cama, es dura y pequeña para una pareja.
Lo que nos gustó fue la cercanía a los lugares que necesitábamos ir a visitar, el desayuno y servicio, el patio con área verde, el trato de uno de ellos en la recepción excelente se sienta al lado de la habitación 3 justo saliendo a lado derecho. lo que no nos gustó es que no hay estacionamiento, tiene que ser en otro lado en un lote que el costo lo cubren el hotel pero no es cerca de la propiedad, no nos gustó que el cuarto que nos asignaron número 3, estuviera al lado de la recepción, estamos a la vista de todos los que te ven salir del cuarto, tampoco nos gustó la cama, es dura y pequeña para una pareja.
10
Dana
Jan 30, 2024
·
Stayed 7 nights
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden! You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars. But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden! You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars. But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
6
NOHEMI
Apr 16, 2025
·
Stayed 3 nights
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
8
Alma
Aug 2, 2024
·
Stayed 2 nights
Everything was excellent except for the AC in the room. It wasn’t efficient for the size of the room and it didn’t stay cool especially at night.
Everything was excellent except for the AC in the room. It wasn’t efficient for the size of the room and it didn’t stay cool especially at night.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and helpful, with easy check in. A few note occasional inconsistencies at the desk.
Related guest reviews
10
Hector
Jan 7, 2024
·
Stayed 2 nights
Great service! I would come back!
Great service! I would come back!
8
Mitchell
Dec 11, 2025
·
Stayed 7 nights
Wonderful staff, nice garden setting, good breakfast.
Wonderful staff, nice garden setting, good breakfast.
10
KAT
Sep 12, 2025
·
Stayed 2 nights
When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
6
Emmanuel
Jun 16, 2024
·
Stayed 1 night
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
10
Edgar
Jul 9, 2025
·
Stayed 1 night
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
10
Alinna
Sep 1, 2025
·
Stayed 2 nights
Amazing staff! We will come back
Amazing staff! We will come back
10
Roberto
Apr 21, 2025
·
Stayed 6 nights
This is a great property and the staff are extremely attentive and kind. Thank you.
This is a great property and the staff are extremely attentive and kind. Thank you.
10
Maria
Apr 13, 2025
·
Stayed 2 nights
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
10
Jose Rodolfo
Dec 22, 2025
·
Stayed 1 night
Todo muy bien. El personal muy amable. Servicio de desayuno excelente y muy amables.
Todo muy bien. El personal muy amable. Servicio de desayuno excelente y muy amables.
10
Ryan
Feb 17, 2025
·
Stayed 2 nights
Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
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AI-generated summary based on recent guest reviews
Location
Excellent central location steps from the plaza, malecón, shops, and restaurants; easy to get around without a car. Some street noise is reported.
Related guest reviews
10
Nancy
Sep 29, 2025
·
Stayed 3 nights
Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
10
Jorge
Aug 16, 2024
·
Stayed 2 nights
El hotel está cerca del malecón y de una plaza. Es accesible a la terminal de autobuses y a muchis restaurantes
El hotel está cerca del malecón y de una plaza. Es accesible a la terminal de autobuses y a muchis restaurantes
10
Susan
Feb 6, 2025
·
Stayed 5 nights
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
8
Alma
Jun 12, 2025
·
Stayed 1 night
The downtown area and the pier were within walking distance. Very beautiful city.
The downtown area and the pier were within walking distance. Very beautiful city.
10
Tara
Mar 2, 2026
·
Stayed 5 nights
I loved my stay at Plaza Chapala Hotel! The location is two blocks to the Malecon, the rooms are nice and the breakfast was wonderful. I loved the garden! I drank my coffee and read a book there every morning.
I loved my stay at Plaza Chapala Hotel! The location is two blocks to the Malecon, the rooms are nice and the breakfast was wonderful. I loved the garden! I drank my coffee and read a book there every morning.
10
Anne
Nov 7, 2024
·
Stayed 2 nights
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
10
Dana
Jan 30, 2024
·
Stayed 7 nights
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden! You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars. But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden! You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars. But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
6
NOHEMI
Apr 16, 2025
·
Stayed 3 nights
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
10
Edgar
Jul 9, 2025
·
Stayed 1 night
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
8
Sandra
May 9, 2023
·
Stayed 2 nights
The Area of the hotel is located right in the middle of the town. Very convenient to the restaurants and where the locals sell their trinkets, shoes, clothes and other items. The breakfast which was included was delicious and very nice area to sit and enjoy. The staff is very friendly and always someone there to assist you in any questions you may have. Really enjoyed our stay here in Chapala at Plaza Hotel. Gracias Sandra & Ernest Herrera
The Area of the hotel is located right in the middle of the town. Very convenient to the restaurants and where the locals sell their trinkets, shoes, clothes and other items. The breakfast which was included was delicious and very nice area to sit and enjoy. The staff is very friendly and always someone there to assist you in any questions you may have. Really enjoyed our stay here in Chapala at Plaza Hotel. Gracias Sandra & Ernest Herrera
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently highlighted as delicious and included, with multiple menu choices. Overall food experience is positive.
Related guest reviews
10
JANET
May 9, 2025
·
Stayed 4 nights
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
10
Mario
Jun 18, 2025
·
Stayed 1 night
Quiet and clean good staff, good security. Good breakfast included.
Quiet and clean good staff, good security. Good breakfast included.
8
Allison
Jan 11, 2025
·
Stayed 2 nights
Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
8
Mitchell
Dec 11, 2025
·
Stayed 7 nights
Wonderful staff, nice garden setting, good breakfast.
Wonderful staff, nice garden setting, good breakfast.
10
Tara
Mar 2, 2026
·
Stayed 5 nights
I loved my stay at Plaza Chapala Hotel! The location is two blocks to the Malecon, the rooms are nice and the breakfast was wonderful. I loved the garden! I drank my coffee and read a book there every morning.
I loved my stay at Plaza Chapala Hotel! The location is two blocks to the Malecon, the rooms are nice and the breakfast was wonderful. I loved the garden! I drank my coffee and read a book there every morning.
10
Jose Armando
Dec 8, 2025
·
Stayed 1 night
La habitación muy limpia, amplias, personal amable en todo momento, desayuno delicioso, el jardín hermoso ;)
La habitación muy limpia, amplias, personal amable en todo momento, desayuno delicioso, el jardín hermoso ;)
10
Edgar
Jul 9, 2025
·
Stayed 1 night
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
10
Maria
Apr 13, 2025
·
Stayed 2 nights
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
10
Jose Rodolfo
Dec 22, 2025
·
Stayed 1 night
Todo muy bien. El personal muy amable. Servicio de desayuno excelente y muy amables.
Todo muy bien. El personal muy amable. Servicio de desayuno excelente y muy amables.
10
Ryan
Feb 17, 2025
·
Stayed 2 nights
Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
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AI-generated summary based on recent guest reviews
10
Eric
Jul 17, 2026
·
Stayed 3 nights
All around excellent hotel. Friendly and helpful staff. Perfect location. Clean and comfy room. Would recommend and would definitely stay again
All around excellent hotel. Friendly and helpful staff. Perfect location. Clean and comfy room. Would recommend and would definitely stay again
8
Lawrence
Jul 5, 2026
·
Stayed 2 nights
Very convenient since it is across the street from the plaza
Very convenient since it is across the street from the plaza
4
Nelson
May 7, 2026
·
Stayed 1 night
Struggled with shower to get warm water. Was a bit surprised by this as priced higher than other places. Location was very good though.
Struggled with shower to get warm water. Was a bit surprised by this as priced higher than other places. Location was very good though.
6
Maria
Apr 24, 2026
·
Stayed 2 nights
Breakfast was find. I did not use the pool.
Breakfast was find. I did not use the pool.
4
Luis
Mar 29, 2026
·
Stayed 2 nights
They didn’t clean our room, very bad experience comeback from a wedding and found our room the same way we left, they didn’t make the bed and didn’t clean the bathroom
They didn’t clean our room, very bad experience comeback from a wedding and found our room the same way we left, they didn’t make the bed and didn’t clean the bathroom
FAQs about Plaza Chapala Hotel
Is parking available at the hotel?
Limited parking is available on-site, and it is free of charge.
What type of breakfast is offered?
A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.
Are pets allowed at the hotel?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be arranged by contacting the property at least 24 hours before arrival.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas, although specific details about room accessibility are not provided.
Where is the hotel located in relation to local attractions?
The hotel is located in Chapala Centro, within a 10-minute walk of Lake Chapala and Chapala Malecon. It is approximately 9.9 miles from Monte Coxala Spa and 31.8 miles from Guadalajara Cathedral.
What are the policies for children staying at the hotel?
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Are extra beds or cribs available at the hotel?
Rollaway beds are available for a fee of MXN 500.0 per day, and advance request is required for confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-12: 124.57675025182341USD
- 2026-10-13: 124.61163439165496USD
- 2026-10-14: 123.84528411135864USD
- 2026-10-15: 123.77776862350463USD
- 2026-10-16: 123.77776862350463USD
- 2026-10-17: 123.77776862350463USD
- 2026-10-18: 123.77776862350463USD
- 2026-10-19: 123.77776862350463USD
- 2026-10-20: 124.57675025182341USD
- 2026-10-21: 124.18393674671935USD
- 2026-10-22: 124.57675025182341USD
- 2026-10-23: 124.57675025182341USD
- 2026-10-24: NO DATA
- 2026-10-25: 124.18393674671935USD
- 2026-10-26: 124.37126833226776USD
- 2026-10-27: 143.4305782345886USD
- 2026-10-28: 153.75688095588683USD
- 2026-10-29: 212.89577206632995USD
- 2026-10-30: 124.18393674671935USD
- 2026-10-31: 139.41232297788238USD
- 2026-11-01: 124.57675025182341USD
- 2026-11-02: 124.18393674671935USD
- 2026-11-03: 124.57675025182341USD
- 2026-11-04: 124.57675025182341USD
- 2026-11-05: 124.57675025182341USD
- 2026-11-06: 124.18393674671935USD
- 2026-11-07: 124.56973587732696USD
- 2026-11-08: 124.57675025182341USD
- 2026-11-09: 124.18393674671935USD
- 2026-11-10: 124.57675025182341USD
- 2026-11-11: 125.49298798714446USD
- 2026-11-12: 124.18393674671935USD
- 2026-11-13: 124.18393674671935USD
- 2026-11-14: 124.18393674671935USD
- 2026-11-15: 124.18393674671935USD
- 2026-11-16: 124.61163439165496USD
- 2026-11-17: 124.61163439165496USD
- 2026-11-18: 124.61163439165496USD
- 2026-11-19: 124.18393674671935USD
- 2026-11-20: 124.18393674671935USD
- 2026-11-21: 133.05722288436888USD
- 2026-11-22: 124.18393674671935USD
- 2026-11-23: 124.18393674671935USD
- 2026-11-24: 124.61163439165496USD
- 2026-11-25: 124.61163439165496USD
- 2026-11-26: 124.61163439165496USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: 124.57675025182341USD
- 2026-12-01: 124.18393674671935USD
- 2026-12-02: 124.61163439165496USD
- 2026-12-03: 124.61163439165496USD
- 2026-12-04: 124.18393674671935USD
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: 124.61163439165496USD
- 2026-12-09: 124.61163439165496USD
- 2026-12-10: NO DATA
- 2026-12-11: 124.61163439165496USD
- 2026-12-12: 124.18393674671935USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Rollaway bed fee: MXN 500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Hot Tub / Jacuzzi
Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Picnic Area/Tables
Packed Lunches
Parking
Parking
Free Parking
Internet
Free Wi-Fi
Services
Housekeeping
Safe-Deposit Box
24-Hour Front Desk
Concierge Services
Activities
Garden
Outdoor Furniture
Terrace