Onsen Hotel & Spa
From
$156
/ night
Select dates to see prices and availability
From
$156
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a fitness center.
Amenities
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a fitness center.
Business amenities
Featured amenities include luggage storage and microwave in a common area. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Location
With a stay at Onsen Hotel & Spa in Desert Hot Springs, you'll be 11 mi (17.6 km) from San Jacinto Mountains and 11.6 mi (18.6 km) from Palm Springs Convention Center. This spa hotel is 12.1 mi (19.5 km) from Agua Caliente Cultural Museum and 12.5 mi (20.1 km) from Palm Springs Art Museum.
What's nearby
Cabot's Pueblo Museum(0.5 miles)
Sand to Snow National Monument(1.3 miles)
Desert Hot Springs Town Center(1.3 miles)
Miracle Springs Spa(1.9 miles)
Rotary Dog Park(2.2 miles)
Sands Rv & Golf Resort(3.6 miles)
Palm Springs Air Museum(9.4 miles)
Desert Highland Park(9.7 miles)
Desert Family Medical Center(10.3 miles)
Palm Springs Visitor Center(10.6 miles)
Ruth Hardy Park(10.8 miles)
Panorama Park(10.8 miles)
San Jacinto Mountains(11 miles)
Sky Valley Golf Club(11 miles)
Desert Regional Medical Center(11.2 miles)
Palm Springs Intl. Airport (PSP)(11.9 miles)
Bermuda Dunes, CA (UDD)(23.8 miles)
Thermal, CA (TRM-Jacqueline Cochran Regional)(35.6 miles)
Free Wi-Fi
Fitness Facilities
Luggage Storage
Free Breakfast
Braille or Raised Signage
Food and Water Bowls
Location
12921 Tamar Dr, Desert Hot Springs, California, United States of America
Cabot's Pueblo Museum (0.5 miles)
Sand to Snow National Monument (1.3 miles)
Desert Hot Springs Town Center (1.3 miles)
Miracle Springs Spa (1.9 miles)
Rotary Dog Park (2.2 miles)
Sands Rv & Golf Resort (3.6 miles)
Room options
6
Room, 2 Queen Beds
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed, Patio
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)Patio
6
Room, 1 Queen Bed
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Junior Suite (Queen)
1 Queen Bed
and 1 Futon Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed, Accessible
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
8
Suite (King)
2 King Beds
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Room, 1 Queen Bed, Patio
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)Patio
6
Room, 1 King Bed
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Onsen Hotel & Spa
8.6
Fabulous
Based on 274 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Onsen Hotel and Spa, travelers praise the welcoming staff, relaxing mineral pool and hot tub, and a generally quiet, adults‑only atmosphere, with many finding the property clean and peaceful for unwinding after exploring Palm Springs or Joshua Tree.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Onsen Hotel and Spa, travelers praise the welcoming staff, relaxing mineral pool and hot tub, and a generally quiet, adults‑only atmosphere, with many finding the property clean and peaceful for unwinding after exploring Palm Springs or Joshua Tree.
Rooms are often spacious and updated, with comfortable beds and simple in-room amenities. Drawbacks noted across some reviews include occasional housekeeping lapses, thin walls and noise from upstairs, sporadically unattended front desk or slow responses, a limited gym, and a so‑so surrounding neighborhood with few nearby dining options. Overall, it suits travelers prioritizing value and a calm base for Desert Hot Springs and Joshua Tree.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Mineral pool and large hot tub are frequent highlights; several guests enjoyed a quiet spa-like setting. Some note a very limited gym, occasional temperature issues or maintenance (e.g., ADA lift), and mixed parking/entry access.
Related guest reviews
6
Brandon
Jun 12, 2025
·
Stayed 1 night
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
10
Lydia
Apr 20, 2025
·
Stayed 7 nights
Onsen was a darling desert oasis in Spa City. From our home base of Onsen, we spent seven days exploring Joshua Tree national park and the state park Indian Canyon. After a long day of hiking, we returned to Onsen to enjoy its large mineral pool and enormous hot tub. (By the way, the mineral water is silky and buoyant. A nice surprise!) We also explored the adjacent neighborhood. Onsen suggested Deliciouso and Taste of India. The recommendations were on spot - both were culinary gems. Not enough could be said about the graciousness of the staff. We would highly recommend Onsen and only wish its location to Chicago!!
Onsen was a darling desert oasis in Spa City. From our home base of Onsen, we spent seven days exploring Joshua Tree national park and the state park Indian Canyon. After a long day of hiking, we returned to Onsen to enjoy its large mineral pool and enormous hot tub. (By the way, the mineral water is silky and buoyant. A nice surprise!) We also explored the adjacent neighborhood. Onsen suggested Deliciouso and Taste of India. The recommendations were on spot - both were culinary gems. Not enough could be said about the graciousness of the staff. We would highly recommend Onsen and only wish its location to Chicago!!
10
Barbara
Feb 24, 2025
·
Stayed 7 nights
Lovely hot tub and pool. Nice breakfast.
Lovely hot tub and pool. Nice breakfast.
6
Tomoko
Jan 3, 2025
·
Stayed 2 nights
Nice boutique hotel set up, but plumping and serious staff shortage are problems. I wish the pool and the jacuzzi temperatures were higher. Breakfast is very nice.
Nice boutique hotel set up, but plumping and serious staff shortage are problems. I wish the pool and the jacuzzi temperatures were higher. Breakfast is very nice.
10
Tonnie
May 25, 2024
·
Stayed 2 nights
The hotel was immaculate. Rooms large and very nicely decorated. Very good complimentary breakfast. The staff—Kendra, Geneva and Tracy—went out of their way to make my stay comfortable. Pool and spa delightful and clean, with special chairs to lower handicapped people into the water and take them out that I’ve never seen in any hotel before. A real plus for disabled me. Wish hotel staff was better prepared for high winds common in area. Pool umbrellas were not properly moored. Desert Hot Springs an ugly city with nothing to do and no good restaurants. But hotel’s mineral pools well worth the stay. I’ll be back.
The hotel was immaculate. Rooms large and very nicely decorated. Very good complimentary breakfast. The staff—Kendra, Geneva and Tracy—went out of their way to make my stay comfortable. Pool and spa delightful and clean, with special chairs to lower handicapped people into the water and take them out that I’ve never seen in any hotel before. A real plus for disabled me. Wish hotel staff was better prepared for high winds common in area. Pool umbrellas were not properly moored. Desert Hot Springs an ugly city with nothing to do and no good restaurants. But hotel’s mineral pools well worth the stay. I’ll be back.
4
James
Jan 24, 2025
·
Stayed 3 nights
This place says it has a spa (which included ridiculously priced spa treatments) however I have no idea where that was. Workout room had 2 pieces of equipment and 2 yoga balls, one of Which was partially deflated. The walls and cieling on bottom floor are super thin. The person upstairs started stomping around their room endlessly at 6am and the room next door had a late night visitor that I’m pretty sure was a sex worker lol which is fine I guess except she was crazy loud (you get what you pay for though?) There was an empty lot with trash and just debris next to the hotel with a homeless encampment nearby—which didn’t bother us but some people may not like it. The staff however was absolutely wonderful. Really great customer service and friendly. I would not stay here again though.
This place says it has a spa (which included ridiculously priced spa treatments) however I have no idea where that was. Workout room had 2 pieces of equipment and 2 yoga balls, one of Which was partially deflated. The walls and cieling on bottom floor are super thin. The person upstairs started stomping around their room endlessly at 6am and the room next door had a late night visitor that I’m pretty sure was a sex worker lol which is fine I guess except she was crazy loud (you get what you pay for though?) There was an empty lot with trash and just debris next to the hotel with a homeless encampment nearby—which didn’t bother us but some people may not like it. The staff however was absolutely wonderful. Really great customer service and friendly. I would not stay here again though.
2
Glenn St
Dec 7, 2023
·
Stayed 3 nights
Lift for disabled was broken. Iwas stuck in.the lift several times. The shower was said to be ADA compliant, but the tile was slippery, the door was not tight and water seeped out to the rest of the bathroom making it extremely slippery. The controls for the shower were on the front wall, nut the hand held shower held was attached to.the back wall of the shower making it.very difficult to.use. The hotel was located in.a bad neighborhood was was not conveniently located to.any restaurants.
Lift for disabled was broken. Iwas stuck in.the lift several times. The shower was said to be ADA compliant, but the tile was slippery, the door was not tight and water seeped out to the rest of the bathroom making it extremely slippery. The controls for the shower were on the front wall, nut the hand held shower held was attached to.the back wall of the shower making it.very difficult to.use. The hotel was located in.a bad neighborhood was was not conveniently located to.any restaurants.
10
Sean
Aug 25, 2024
·
Stayed 1 night
Very clean and quiet place no kids. Rooms were modern up to date. Air conditioner was brand new and quiet. Parking was easy no charge and pool and jacuzzi was really clean.
Very clean and quiet place no kids. Rooms were modern up to date. Air conditioner was brand new and quiet. Parking was easy no charge and pool and jacuzzi was really clean.
10
Luis
Jul 31, 2025
·
Stayed 2 nights
Dude in the front was super helpful, polite, and super welcoming! The room was amazing! Super clean, very spacious, and comfy bed! We stood there 2 night and had book the spa treatment, super relaxing! We basically had the whole pool to ourselves as well, which was very nice! I would recommend this place and go back!
Dude in the front was super helpful, polite, and super welcoming! The room was amazing! Super clean, very spacious, and comfy bed! We stood there 2 night and had book the spa treatment, super relaxing! We basically had the whole pool to ourselves as well, which was very nice! I would recommend this place and go back!
10
richard
Oct 29, 2025
·
Stayed 1 night
We needed to find somewhere close to our renovation project : Onsen is just right , with an amazing manager Tracy , beautiful hot pool and simple breakfast. It feels so good to check in after a long drive, have some wine and snack and a dip in the hot tub .
We needed to find somewhere close to our renovation project : Onsen is just right , with an amazing manager Tracy , beautiful hot pool and simple breakfast. It feels so good to check in after a long drive, have some wine and snack and a dip in the hot tub .
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe clean rooms and well‑maintained grounds. However, a few report housekeeping lapses such as unchanged sheets, a room not cleaned on arrival, odors, and an isolated pest sighting.
Related guest reviews
10
Betty
Dec 12, 2025
·
Stayed 8 nights
The staff and stay that this hotel was amazing! The hotel was clean, staff very responsive, and so accommodating for all of our families needs. I would highly recommend!
The staff and stay that this hotel was amazing! The hotel was clean, staff very responsive, and so accommodating for all of our families needs. I would highly recommend!
2
Evangeline
Jun 15, 2025
·
Stayed 2 nights
My daughter and her girlfriends stayed 2 nights. Check in was smooth and when she entered her room she saw a big roach on the carpet. Gross! Told her don’t worry I will write a review on this hotel. I’m going to reach out to the hotel and let them know. I wouldn’t recommend this hotel!
My daughter and her girlfriends stayed 2 nights. Check in was smooth and when she entered her room she saw a big roach on the carpet. Gross! Told her don’t worry I will write a review on this hotel. I’m going to reach out to the hotel and let them know. I wouldn’t recommend this hotel!
10
Kyung
Mar 11, 2025
·
Stayed 1 night
Clean and breakfast excellent
Clean and breakfast excellent
4
Karen
Dec 6, 2025
·
Stayed 3 nights
The stay was 9 days and sheets were not changed. Excuses by GM was small boutique hotel maid had flu couldn’t change towels etc. continental bkfast great when other guests customers were
The stay was 9 days and sheets were not changed. Excuses by GM was small boutique hotel maid had flu couldn’t change towels etc. continental bkfast great when other guests customers were
10
Scott
Mar 8, 2025
·
Stayed 3 nights
Very nice property. Well maintained. Very welcoming staff.
Very nice property. Well maintained. Very welcoming staff.
10
Yuko
May 11, 2023
·
Stayed 1 night
So clean!
So clean!
4
Karen
Dec 8, 2025
·
Stayed 5 nights
Stayed 9 days and sheets were never changed. Cleaning rooms daily was not their priority. Continental breakfast was only half way decent with other patrons even though we were charged for the same experience room smelled like dog.
Stayed 9 days and sheets were never changed. Cleaning rooms daily was not their priority. Continental breakfast was only half way decent with other patrons even though we were charged for the same experience room smelled like dog.
8
Angelo
Nov 11, 2025
·
Stayed 2 nights
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
10
Pamela
Mar 25, 2025
·
Stayed 2 nights
Quiet Clean Peaceful. Nice staff. Price decent
Quiet Clean Peaceful. Nice staff. Price decent
4
Brandi
Jan 1, 2025
·
Stayed 1 night
I’m honestly shocked at how well this property was reviewed across several platforms. First off we arrived a few minutes after 3 to find an unattended front desk. Another guest let us know they had also been waiting and that the manager should be there shortly. We were finally checked in and taken to a room that had not been cleaned. The staff member then took us to another room, however it was not the right size. We were then told the king room would be ready in 30 minutes. We were not checked on and had to repeatedly ask for us a status update while several other guests were checked in and showed to their rooms. After 45 minutes, we were shown to our room that had wet floors and was missing bath products and linens. The manager did offer us a bottle of wine only after we had to return to the front desk for these missing items. We were shown a parking lot and entrance close to our room but not told the entrance may be locked or given a code. So after walking our dog we were locked out for 15 minutes, because the front desk was once again unattended at 5:30p. I’m glad I booked via Expedia as I saw the rooms were going for double the price on their website, and this place is not really a hotel, it’s a motel. Also given how small the place is I’m not sure where the spa could possibly be even though services are offered. Also there were no towels at the pool.
I’m honestly shocked at how well this property was reviewed across several platforms. First off we arrived a few minutes after 3 to find an unattended front desk. Another guest let us know they had also been waiting and that the manager should be there shortly. We were finally checked in and taken to a room that had not been cleaned. The staff member then took us to another room, however it was not the right size. We were then told the king room would be ready in 30 minutes. We were not checked on and had to repeatedly ask for us a status update while several other guests were checked in and showed to their rooms. After 45 minutes, we were shown to our room that had wet floors and was missing bath products and linens. The manager did offer us a bottle of wine only after we had to return to the front desk for these missing items. We were shown a parking lot and entrance close to our room but not told the entrance may be locked or given a code. So after walking our dog we were locked out for 15 minutes, because the front desk was once again unattended at 5:30p. I’m glad I booked via Expedia as I saw the rooms were going for double the price on their website, and this place is not really a hotel, it’s a motel. Also given how small the place is I’m not sure where the spa could possibly be even though services are offered. Also there were no towels at the pool.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, updated, and comfortable with modern decor. Some mention thin walls and ceiling noise, occasional maintenance issues, and dim lighting; a few found beds firm.
Related guest reviews
6
Brandon
Jun 12, 2025
·
Stayed 1 night
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
10
Martha
Feb 7, 2024
·
Stayed 1 night
I stopped by for one night on my drive back home north. This is a wonderful hotel/spa! The room is divine! It's large, modern and the bed is very comfy! The staff is top-notch!
I stopped by for one night on my drive back home north. This is a wonderful hotel/spa! The room is divine! It's large, modern and the bed is very comfy! The staff is top-notch!
10
Jon
Aug 17, 2024
·
Stayed 2 nights
2 night stay to visit Joshua Tree NP. The staff was excellent! The room was large and comfortable. The pool was awesome. Nothing negative.
2 night stay to visit Joshua Tree NP. The staff was excellent! The room was large and comfortable. The pool was awesome. Nothing negative.
4
Katherine
Jun 9, 2024
·
Stayed 1 night
It pains me to leave this review because I wanted to like this place. The hotel itself is nice, Kendra at the check-in is lovely, rooms are large and clean, the pool and the jacuzzi are great with real spring water, but this review is due to the way the hotel handled my issue. Lack there of, to be exact. I came here for a night to rest and relax but it was impossible. You can hear everything, stomping, talking - everything, the walls are super thin. If you’re a light sleeper like me, that is a huge dealbreaker. I couldn’t sleep because of the loud stomping of the people above me back and forth from 10pm until 2am. Even after I expressed my concern to the overnight hotel staff, they said they couldn’t move me and didn’t offer a solution besides opening the pool (which I’m not sure what I would do there at 1:30am), even though the hotel didn’t seem sold out. I had to endure that loud stomping until 2am and then again at 8am the next day, and wasn’t able to get any rest that I came for. The hotel management didn’t acknowledge my complaint at all and made it seem like it was not a big deal. It’s a big deal for someone who paid $200 to get no rest. An upsetting experience.
It pains me to leave this review because I wanted to like this place. The hotel itself is nice, Kendra at the check-in is lovely, rooms are large and clean, the pool and the jacuzzi are great with real spring water, but this review is due to the way the hotel handled my issue. Lack there of, to be exact. I came here for a night to rest and relax but it was impossible. You can hear everything, stomping, talking - everything, the walls are super thin. If you’re a light sleeper like me, that is a huge dealbreaker. I couldn’t sleep because of the loud stomping of the people above me back and forth from 10pm until 2am. Even after I expressed my concern to the overnight hotel staff, they said they couldn’t move me and didn’t offer a solution besides opening the pool (which I’m not sure what I would do there at 1:30am), even though the hotel didn’t seem sold out. I had to endure that loud stomping until 2am and then again at 8am the next day, and wasn’t able to get any rest that I came for. The hotel management didn’t acknowledge my complaint at all and made it seem like it was not a big deal. It’s a big deal for someone who paid $200 to get no rest. An upsetting experience.
6
Dianna
Feb 20, 2025
·
Stayed 3 nights
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
8
Troy
Feb 27, 2025
·
Stayed 1 night
Beautiful setting, nice size room.
Beautiful setting, nice size room.
4
James
Jan 24, 2025
·
Stayed 3 nights
This place says it has a spa (which included ridiculously priced spa treatments) however I have no idea where that was. Workout room had 2 pieces of equipment and 2 yoga balls, one of Which was partially deflated. The walls and cieling on bottom floor are super thin. The person upstairs started stomping around their room endlessly at 6am and the room next door had a late night visitor that I’m pretty sure was a sex worker lol which is fine I guess except she was crazy loud (you get what you pay for though?) There was an empty lot with trash and just debris next to the hotel with a homeless encampment nearby—which didn’t bother us but some people may not like it. The staff however was absolutely wonderful. Really great customer service and friendly. I would not stay here again though.
This place says it has a spa (which included ridiculously priced spa treatments) however I have no idea where that was. Workout room had 2 pieces of equipment and 2 yoga balls, one of Which was partially deflated. The walls and cieling on bottom floor are super thin. The person upstairs started stomping around their room endlessly at 6am and the room next door had a late night visitor that I’m pretty sure was a sex worker lol which is fine I guess except she was crazy loud (you get what you pay for though?) There was an empty lot with trash and just debris next to the hotel with a homeless encampment nearby—which didn’t bother us but some people may not like it. The staff however was absolutely wonderful. Really great customer service and friendly. I would not stay here again though.
8
Chung-Kwang
Mar 15, 2024
·
Stayed 2 nights
The location is a little far from Palm Springs, bu the price is better. Room condition is fine. Staff are very friendly and helpful. Room lighting is a little dark. A desk lamp would improve it.
The location is a little far from Palm Springs, bu the price is better. Room condition is fine. Staff are very friendly and helpful. Room lighting is a little dark. A desk lamp would improve it.
8
Angelo
Nov 11, 2025
·
Stayed 2 nights
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
10
Noel Marie
Jul 16, 2023
·
Stayed 1 night
Great hotel. Spacious and very nice rooms. Would stay here again!
Great hotel. Spacious and very nice rooms. Would stay here again!
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming, and accommodating. A minority reported unattended front desk, slow responses, or difficulty with changes and refunds.
Related guest reviews
6
Brandon
Jun 12, 2025
·
Stayed 1 night
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
10
Roland
Aug 23, 2024
·
Stayed 1 night
The thing that stands out the most is the staff, Tracy and Bailey. They were wonderfully kind, courteous, and accommodating.
The thing that stands out the most is the staff, Tracy and Bailey. They were wonderfully kind, courteous, and accommodating.
10
Betty
Dec 12, 2025
·
Stayed 8 nights
The staff and stay that this hotel was amazing! The hotel was clean, staff very responsive, and so accommodating for all of our families needs. I would highly recommend!
The staff and stay that this hotel was amazing! The hotel was clean, staff very responsive, and so accommodating for all of our families needs. I would highly recommend!
10
Noam
Jun 24, 2024
·
Stayed 2 nights
Very very welcoming and amazing staff, the trip got so much better because of the amazing staff
Very very welcoming and amazing staff, the trip got so much better because of the amazing staff
2
Mary
Feb 1, 2025
·
Stayed 1 night
Nowhere on Expedia is it mentioned that this hotel is adults only. My son and I went to check in, and not only were we turned away (exhausted after 8 hours of driving) even after staff acknowledged the failure being on their part, but I was also told I couldn’t be given a refund bc “only the owner can do that” and she was not on the property. Listen, I am a business owner, too. I understand how systems can be challenging to navigate at times. But when we make mistakes, we still are beholden to do the right thing. I am incredibly disappointed in the owner of this establishment. May they learn from their mistakes and do better next time.
Nowhere on Expedia is it mentioned that this hotel is adults only. My son and I went to check in, and not only were we turned away (exhausted after 8 hours of driving) even after staff acknowledged the failure being on their part, but I was also told I couldn’t be given a refund bc “only the owner can do that” and she was not on the property. Listen, I am a business owner, too. I understand how systems can be challenging to navigate at times. But when we make mistakes, we still are beholden to do the right thing. I am incredibly disappointed in the owner of this establishment. May they learn from their mistakes and do better next time.
10
Sandra
Mar 31, 2025
·
Stayed 1 night
The Onsen is a very nicely renovated property. Large, comfortable rooms. Great continetal breakfast included with the rooms. Tracy did our check-in and she is lovely. Very friendly and pleasant to deal with. We would definitely consider staying here again if we find ourselves in the area.
The Onsen is a very nicely renovated property. Large, comfortable rooms. Great continetal breakfast included with the rooms. Tracy did our check-in and she is lovely. Very friendly and pleasant to deal with. We would definitely consider staying here again if we find ourselves in the area.
10
Matthew A
Jan 14, 2025
·
The staff are amazing. The renovations are wonderful. The property is quaint and small, and can transcend you back to a simpler time. Great place to just relax.
The staff are amazing. The renovations are wonderful. The property is quaint and small, and can transcend you back to a simpler time. Great place to just relax.
2
Laura
Feb 3, 2025
·
Stayed 1 night
Due to the fires in SoCal, we wanted to change our trip dates. Tried to change online, however the hotels.com website was not working correctly, so I resorted to calling. Hotels.com team tried to help out, but the Onsen hotel staff was incredibly rude to your team! They thought I was on hold, but I could hear the entire conversation! The Onsen staff kept trying to pretend like they couldn’t understand the slightly Indian accented, perfectly good clear English that your hotels.com staff was speaking. It was really rude and racist. Onsen finally said we needed to speak to a manager, but management refused to pick up or call back for 7 days and it was finally too late. Since I was going to be charged anyway, I decided not to cancel my reservation, so the hotel could not double dip. It was clear they were trying to keep my money AND resell the room. And just to be really clear… hotels.com staff were very patient and kind and did everything they could. And I was very patient and kind when I tried to speak to the hotel directly. My English had no accent, so I guess they’re just dismissive and rude and unresponsive to everyone. I will not ever book that hotel because I heard just how rude they were to your hotels.com staff. I will book hotels through hotels.com again, and I appreciate your compassionate and hard-working team.
Due to the fires in SoCal, we wanted to change our trip dates. Tried to change online, however the hotels.com website was not working correctly, so I resorted to calling. Hotels.com team tried to help out, but the Onsen hotel staff was incredibly rude to your team! They thought I was on hold, but I could hear the entire conversation! The Onsen staff kept trying to pretend like they couldn’t understand the slightly Indian accented, perfectly good clear English that your hotels.com staff was speaking. It was really rude and racist. Onsen finally said we needed to speak to a manager, but management refused to pick up or call back for 7 days and it was finally too late. Since I was going to be charged anyway, I decided not to cancel my reservation, so the hotel could not double dip. It was clear they were trying to keep my money AND resell the room. And just to be really clear… hotels.com staff were very patient and kind and did everything they could. And I was very patient and kind when I tried to speak to the hotel directly. My English had no accent, so I guess they’re just dismissive and rude and unresponsive to everyone. I will not ever book that hotel because I heard just how rude they were to your hotels.com staff. I will book hotels through hotels.com again, and I appreciate your compassionate and hard-working team.
10
Luis
Jul 31, 2025
·
Stayed 2 nights
Dude in the front was super helpful, polite, and super welcoming! The room was amazing! Super clean, very spacious, and comfy bed! We stood there 2 night and had book the spa treatment, super relaxing! We basically had the whole pool to ourselves as well, which was very nice! I would recommend this place and go back!
Dude in the front was super helpful, polite, and super welcoming! The room was amazing! Super clean, very spacious, and comfy bed! We stood there 2 night and had book the spa treatment, super relaxing! We basically had the whole pool to ourselves as well, which was very nice! I would recommend this place and go back!
4
Brandi
Jan 1, 2025
·
Stayed 1 night
I’m honestly shocked at how well this property was reviewed across several platforms. First off we arrived a few minutes after 3 to find an unattended front desk. Another guest let us know they had also been waiting and that the manager should be there shortly. We were finally checked in and taken to a room that had not been cleaned. The staff member then took us to another room, however it was not the right size. We were then told the king room would be ready in 30 minutes. We were not checked on and had to repeatedly ask for us a status update while several other guests were checked in and showed to their rooms. After 45 minutes, we were shown to our room that had wet floors and was missing bath products and linens. The manager did offer us a bottle of wine only after we had to return to the front desk for these missing items. We were shown a parking lot and entrance close to our room but not told the entrance may be locked or given a code. So after walking our dog we were locked out for 15 minutes, because the front desk was once again unattended at 5:30p. I’m glad I booked via Expedia as I saw the rooms were going for double the price on their website, and this place is not really a hotel, it’s a motel. Also given how small the place is I’m not sure where the spa could possibly be even though services are offered. Also there were no towels at the pool.
I’m honestly shocked at how well this property was reviewed across several platforms. First off we arrived a few minutes after 3 to find an unattended front desk. Another guest let us know they had also been waiting and that the manager should be there shortly. We were finally checked in and taken to a room that had not been cleaned. The staff member then took us to another room, however it was not the right size. We were then told the king room would be ready in 30 minutes. We were not checked on and had to repeatedly ask for us a status update while several other guests were checked in and showed to their rooms. After 45 minutes, we were shown to our room that had wet floors and was missing bath products and linens. The manager did offer us a bottle of wine only after we had to return to the front desk for these missing items. We were shown a parking lot and entrance close to our room but not told the entrance may be locked or given a code. So after walking our dog we were locked out for 15 minutes, because the front desk was once again unattended at 5:30p. I’m glad I booked via Expedia as I saw the rooms were going for double the price on their website, and this place is not really a hotel, it’s a motel. Also given how small the place is I’m not sure where the spa could possibly be even though services are offered. Also there were no towels at the pool.
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AI-generated summary based on recent guest reviews
Location
Set in Desert Hot Springs, the property is about 20–25 minutes from central Palm Springs and convenient for Joshua Tree. Several guests felt the surrounding neighborhood was so‑so or sketchy with limited nearby dining, though the property itself is peaceful.
Related guest reviews
6
Dianna
Feb 20, 2025
·
Stayed 3 nights
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
10
Ryan
Mar 22, 2023
·
Stayed 1 night
This stay was perfectly located in the center of all the restaurants, museums and destinations that I wanted to see in Desert Hot Springs Beautiful area, very wonderfully nice people. I would love to go back!
This stay was perfectly located in the center of all the restaurants, museums and destinations that I wanted to see in Desert Hot Springs Beautiful area, very wonderfully nice people. I would love to go back!
10
Corey
May 6, 2025
·
Stayed 2 nights
Solid comfortable stay, short distance to Palm Springs.
Solid comfortable stay, short distance to Palm Springs.
8
Jodi
Feb 14, 2025
·
Stayed 4 nights
The property was very nice and the staff was as well. The area around the property is not so nice but the reception staff said they have security staff patrol the grounds overnight. The property is clean, the areas around the property have lots of garbage strewn everywhere.
The property was very nice and the staff was as well. The area around the property is not so nice but the reception staff said they have security staff patrol the grounds overnight. The property is clean, the areas around the property have lots of garbage strewn everywhere.
10
Matthew A
Jan 14, 2025
·
Stayed 3 nights
Its location is unique…. The neighborhood might look or appear to be a bit sketchy but my wife and I had no issues.
Its location is unique…. The neighborhood might look or appear to be a bit sketchy but my wife and I had no issues.
8
Sharon
Feb 16, 2024
·
Stayed 2 nights
Wonderful view, pool, spa, and massage; friendly staff and convenient breakfast. Dining out, however, was not good nearby.
Wonderful view, pool, spa, and massage; friendly staff and convenient breakfast. Dining out, however, was not good nearby.
10
Candice Jill
Mar 9, 2024
·
Stayed 7 nights
I stayed with my partner at the Onsen over Christmas 2023. This review is a little late but I wanted to ensure that I gave the Onsen an excellent review. We were very happy with everything on the resort. It was quiet and relaxing. The staff were welcoming and helpful. The room was comfortable and spacious. Our main reason for choosing the Onsen for our vacation was to enjoy the hot springs. The pool and hot tub were fabulous! The Desert Hot Springs area is a little out of the way from Palm Springs so we did quite a bit of driving back and forth for meals, golf, sights, etc. We thought it was still worth it though for the hot springs. I hope we will make it back again in the near future.
I stayed with my partner at the Onsen over Christmas 2023. This review is a little late but I wanted to ensure that I gave the Onsen an excellent review. We were very happy with everything on the resort. It was quiet and relaxing. The staff were welcoming and helpful. The room was comfortable and spacious. Our main reason for choosing the Onsen for our vacation was to enjoy the hot springs. The pool and hot tub were fabulous! The Desert Hot Springs area is a little out of the way from Palm Springs so we did quite a bit of driving back and forth for meals, golf, sights, etc. We thought it was still worth it though for the hot springs. I hope we will make it back again in the near future.
10
kathleen
Mar 8, 2025
·
Stayed 2 nights
The hotel is cute, the neighborhood is so so. There is nothing close by but it was much less expensive than staying in Palm Springs and worked out well for us. We spent 1 day at the Tram and 1 day at the outlet malls. The pool and hot tub were great.
The hotel is cute, the neighborhood is so so. There is nothing close by but it was much less expensive than staying in Palm Springs and worked out well for us. We spent 1 day at the Tram and 1 day at the outlet malls. The pool and hot tub were great.
8
Chung-Kwang
Mar 15, 2024
·
Stayed 2 nights
The location is a little far from Palm Springs, bu the price is better. Room condition is fine. Staff are very friendly and helpful. Room lighting is a little dark. A desk lamp would improve it.
The location is a little far from Palm Springs, bu the price is better. Room condition is fine. Staff are very friendly and helpful. Room lighting is a little dark. A desk lamp would improve it.
10
Jackie
Mar 22, 2024
·
Stayed 4 nights
The property was updated and the staff was excellent. Breakfast in the morning was a plus. The pool and hot tub were impeccably clean and cared for. We loved that they were mineral pools so we didn’t smell of chlorine. We were a bit disappointed with the lack of parking in front of the hotel. We ended up parking in the back and on occasion the security door was locked so we had to walk around the block to get in. It would be helpful if there was keycard access to that door. Since we traveled in a group it was fine but if I were alone I’d feel somewhat unsafe parking in the back lot. It was well lit, however.
The property was updated and the staff was excellent. Breakfast in the morning was a plus. The pool and hot tub were impeccably clean and cared for. We loved that they were mineral pools so we didn’t smell of chlorine. We were a bit disappointed with the lack of parking in front of the hotel. We ended up parking in the back and on occasion the security door was locked so we had to walk around the block to get in. It would be helpful if there was keycard access to that door. Since we traveled in a group it was fine but if I were alone I’d feel somewhat unsafe parking in the back lot. It was well lit, however.
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AI-generated summary based on recent guest reviews
Dining
Continental breakfast is commonly noted as good to excellent with enough variety, though some found it basic or wished for earlier hours. Nearby dining options are limited.
Related guest reviews
6
Brandon
Jun 12, 2025
·
Stayed 1 night
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
I couldn't find the staff when checking in. I called the number on the front desk and no answer. I just sat and waited. Employee eventually showed up. Toilet was broken in room and went back to lobby to report the handle was broken and couldn't flush it. Employee was gone again and no answer on the phone number on the counter to call when not staffed. Breakfast starts late at 7:30 and I was gone by then. I've stayed here many times and it's getting worse. Oh, hot tub is not very hot but pool was comfortable.
10
Barbara
Feb 24, 2025
·
Stayed 7 nights
Lovely hot tub and pool. Nice breakfast.
Lovely hot tub and pool. Nice breakfast.
10
Kyung
Mar 11, 2025
·
Stayed 1 night
Clean and breakfast excellent
Clean and breakfast excellent
6
Dianna
Feb 20, 2025
·
Stayed 3 nights
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
This place is great if you’re just gonna chill there the whole time and don’t mind 20 minutes drive for any real options outside of a couple restaurants. It’s not very big, but it was nice that it wasn’t busy and we got the pool/ hot tub to ourselves. Bed wasn’t very comfortable. Hot tub timer was annoying and didn’t work well, breakfast was not the best. I just think it was a bit overpriced but I’m not unhappy with my experience
10
Michael
Feb 28, 2025
·
Stayed 1 night
Staff was excellent. Best hotel breakfast!
Staff was excellent. Best hotel breakfast!
10
Sandra
Mar 31, 2025
·
Stayed 1 night
The Onsen is a very nicely renovated property. Large, comfortable rooms. Great continetal breakfast included with the rooms. Tracy did our check-in and she is lovely. Very friendly and pleasant to deal with. We would definitely consider staying here again if we find ourselves in the area.
The Onsen is a very nicely renovated property. Large, comfortable rooms. Great continetal breakfast included with the rooms. Tracy did our check-in and she is lovely. Very friendly and pleasant to deal with. We would definitely consider staying here again if we find ourselves in the area.
10
Lillian
Aug 2, 2024
·
Stayed 1 night
This hotel is a nice solitude getaway. Quiet, on the outskirts of the city. The staff is very welcoming & pet lovers too. We stay here because we travel with our pup. They always make us feel welcome. Their breakfast is delicious and a great variety of food.
This hotel is a nice solitude getaway. Quiet, on the outskirts of the city. The staff is very welcoming & pet lovers too. We stay here because we travel with our pup. They always make us feel welcome. Their breakfast is delicious and a great variety of food.
10
KRISTINE
Aug 15, 2024
·
Stayed 2 nights
Charming small hotel. Great customer service, good homemade breakfast.
Charming small hotel. Great customer service, good homemade breakfast.
8
Sharon
Feb 16, 2024
·
Stayed 2 nights
Wonderful view, pool, spa, and massage; friendly staff and convenient breakfast. Dining out, however, was not good nearby.
Wonderful view, pool, spa, and massage; friendly staff and convenient breakfast. Dining out, however, was not good nearby.
8
Angelo
Nov 11, 2025
·
Stayed 2 nights
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
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AI-generated summary based on recent guest reviews
8
Igor
Aug 27, 2026
·
Stayed 3 nights
No iron in the room, but the other things were amazing.
No iron in the room, but the other things were amazing.
4
Robert
Aug 26, 2026
·
Stayed 1 night
We went out for my wife's birthday yesterday. We got a flat tire on the way and were an hour and a half late but still arrived about 5:30. We were told that they would be there until 9. We were locked out when we arrived. Another guest let us in. We called manager for a half hour before she answered. She finally gave us a room remotely but there was no air conditioner on or remote. We called again, were given a new room but it was over a hundred degrees inside! No one had turned the a.c. on. The room didn't cool down until about three in the morning. When we complained the manager said she had a tough time finding reliable staff. In the morning I saw a foreclosure notice taped to the pool door, my wife asked manager and she said property had been sold. It is a lovely property with a good nightly rate and the rooms were very nice but the service was so bad I will never return. Also the guests smoking endless cigarettes at the pool was a real drag.
We went out for my wife's birthday yesterday. We got a flat tire on the way and were an hour and a half late but still arrived about 5:30. We were told that they would be there until 9. We were locked out when we arrived. Another guest let us in. We called manager for a half hour before she answered. She finally gave us a room remotely but there was no air conditioner on or remote. We called again, were given a new room but it was over a hundred degrees inside! No one had turned the a.c. on. The room didn't cool down until about three in the morning. When we complained the manager said she had a tough time finding reliable staff. In the morning I saw a foreclosure notice taped to the pool door, my wife asked manager and she said property had been sold. It is a lovely property with a good nightly rate and the rooms were very nice but the service was so bad I will never return. Also the guests smoking endless cigarettes at the pool was a real drag.
8
Angelica
Jul 4, 2026
·
Stayed 2 nights
Room very clean, staff very nice , breakfast Not so good and it serves late. The pool it’s too dark in the night.
Room very clean, staff very nice , breakfast Not so good and it serves late. The pool it’s too dark in the night.
8
Tillie
Jul 1, 2026
·
Stayed 1 night
My husband and I desperately needed a quick break from our hectic schedules, and this overnight stay was exactly what we needed. From the moment we checked in, the atmosphere was incredibly peaceful and welcoming. The room was beautifully appointed, clean, and felt like a true sanctuary. We spent a wonderful, uninterrupted evening just relaxing and reconnecting. It’s amazing how much a one-night getaway can recharge your batteries when the setting is this perfect. We will definitely be back!
My husband and I desperately needed a quick break from our hectic schedules, and this overnight stay was exactly what we needed. From the moment we checked in, the atmosphere was incredibly peaceful and welcoming. The room was beautifully appointed, clean, and felt like a true sanctuary. We spent a wonderful, uninterrupted evening just relaxing and reconnecting. It’s amazing how much a one-night getaway can recharge your batteries when the setting is this perfect. We will definitely be back!
8
richard
Jun 29, 2026
·
Stayed 3 nights
We stay here because it is close to our building project . The staff are excellent and the hot mineral water pool is heavenly !
We stay here because it is close to our building project . The staff are excellent and the hot mineral water pool is heavenly !
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Onsen Hotel & Spa
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered?
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a pet fee of USD 49 per accommodation, per stay, and a pet deposit of USD 150 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 50, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible registration desk, parking, and a limited number of wheelchair-accessible rooms. There are also handrails in hallways and stairways, and a stair-free path to the entrance.
What is the location of the property in relation to nearby attractions?
The hotel is located approximately 11 miles from the San Jacinto Mountains and 11.6 miles from the Palm Springs Convention Center. Nearby attractions include Cabot's Pueblo Museum (0.5 miles), Desert Hot Springs Town Center (1.3 miles), and Palm Springs Air Museum (9.4 miles).
Is there a swimming pool at the property?
Yes, the hotel features an outdoor pool and a hot tub. The operational hours for the pool are not specified, but it is available for guests to enjoy.
What are the policies for guests staying with children?
Children are not permitted at this adults-only property, as guests must be 21 years or older.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 191.19071924646USD
- 2026-10-20: 173.91275195178224USD
- 2026-10-21: 163.0496898640137USD
- 2026-10-22: 160.25295889477542USD
- 2026-10-23: 161.10005458215335USD
- 2026-10-24: 183.3800892451172USD
- 2026-10-25: 158.15180972668458USD
- 2026-10-26: 135.06416112408448USD
- 2026-10-27: 159.36621855993653USD
- 2026-10-28: 159.57316979272463USD
- 2026-10-29: 159.2817336213379USD
- 2026-10-30: 168.3720009329834USD
- 2026-10-31: 161.63527447021485USD
- 2026-11-01: 159.2450040214844USD
- 2026-11-02: 161.5541504100342USD
- 2026-11-03: 161.63201647583008USD
- 2026-11-04: 161.56315276293947USD
- 2026-11-05: 161.5580600032959USD
- 2026-11-06: 161.5541504100342USD
- 2026-11-07: 182.0844877623291USD
- 2026-11-08: 161.56953157299807USD
- 2026-11-09: 161.5580600032959USD
- 2026-11-10: 161.60893615771485USD
- 2026-11-11: 160.013513454834USD
- 2026-11-12: 161.66312174853516USD
- 2026-11-13: 161.64688321862795USD
- 2026-11-14: 161.63201647583008USD
- 2026-11-15: 161.56685658813478USD
- 2026-11-16: 161.5228393692627USD
- 2026-11-17: 161.69868532934572USD
- 2026-11-18: 135.9500183709717USD
- 2026-11-19: 143.90645219470215USD
- 2026-11-20: 135.9033861829224USD
- 2026-11-21: 135.90305180981446USD
- 2026-11-22: 135.9284041503296USD
- 2026-11-23: 135.9033861829224USD
- 2026-11-24: 135.91087957000732USD
- 2026-11-25: 135.9143176114502USD
- 2026-11-26: 135.91087957000732USD
- 2026-11-27: 143.90645219470215USD
- 2026-11-28: 135.9053838479004USD
- 2026-11-29: 135.95784613116456USD
- 2026-11-30: 135.95784613116456USD
- 2026-12-01: 143.90645219470215USD
- 2026-12-02: 135.90793880139162USD
- 2026-12-03: 135.9500183709717USD
- 2026-12-04: 135.9284041503296USD
- 2026-12-05: 135.96864038098147USD
- 2026-12-06: 135.91087957000732USD
- 2026-12-07: 136.07973798950198USD
- 2026-12-08: 143.90645219470215USD
- 2026-12-09: 135.9284041503296USD
- 2026-12-10: 135.9284041503296USD
- 2026-12-11: 143.90645219470215USD
- 2026-12-12: 135.9284041503296USD
- 2026-12-13: 143.90645219470215USD
- 2026-12-14: 135.9284041503296USD
- 2026-12-15: 135.90793880139162USD
- 2026-12-16: 136.07973798950198USD
- 2026-12-17: 135.90793880139162USD
- 2026-12-18: 143.90645219470215USD
- 2026-12-19: 155.99800108093262USD
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- Guests under 21 years old are not permitted at this adults-only property.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 150 per stay
- Pet fee: USD 49 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out fee: USD 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Fitness Facilities
Luggage Storage
Free Breakfast
Braille or Raised Signage
Food and Water Bowls
General
Free Breakfast
Braille or Raised Signage
Food and Water Bowls
Handrails in Hallways
Handrails in Stairways
Shared Microwave
Smoke-Free Property
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Registration Desk
Activities
Fitness Facilities
Full-Service Spa
Outdoor Entertainment Area
Outdoor Furniture
Services
Luggage Storage
Front Desk (limited hours)
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Internet
Free Wi-Fi