Mountain Beach Resort & Convention Center

The front desk girls were amazing. The maintenance staff not very personable and look like a high school kid. The room was atrocious! This hotel DEFINITELY needs updating both inside and out. Huge pool, but very little lounge chairs and umbrellas. It's Thailand for goodness sake...It's hot here! The beds were like sleeping on a piece of wood, and my wife had a sore back for 3 days afterwards. The air conditioning was barely operable and NEVER cooled the room down to the selected temperature of 25C. We rented a room with a queen and twin bed. They are on wheels and would move if you turned over to fast. This photos online are deceivingly nice, not what you will receive. The maintenance that has been performed looks like it was done by inexperienced individuals. The breakfast buffet was blah! Nothing at all worth noting. I would look for something else entirely. On a plus note there is a little cafe called "Chillin Home Cafe" Great food, great atmoshere that is right up the street.

The pool and the staff were the only good thing about this hotel. Rooms are very poor wifi, no hot shower. The beds are uncomfortable but i did like their pillow lol.

Expedia should not advertise this property. I was in two different rooms. Bugs in the bed and flying bugs. I bought spray but no help. I was bitten everywhere on my body and some pics I cannot post where the bites are. I told Housekeeping twice about the bugs and no response. Then I also reported about there was no hot water twice. The maintenance man finally showed up and he was there about half an hour. He goes OK it’s fixed. The water was lukewarm. The only way to get warm water is to run this tap on the sink and also run it in the shower and then it is a little warm. You should not have to do that. It was so bad I had to pay for another room in Bangkok for my last week and there was no refund from Mountain Beach Resort if I can find a way to post videos then I will be able to do it so you can see everything.

Not good at all. Very out dated and everything is falling apart. Wifi is useless ,if you are depending on it i suggest to get data package. And the blanket provided was a joke. My dogs have better blanket than that.

I wanted to enjoy this property based on the low cost and we made the best of the situation. The first room we got did not have functional air conditioning. The second one was two twin beds instead of a double. The second room was also in horrible repair and filthy. The third room had damage on the carpet and bathroom but was serviceable. The morning buffet is fair and plentiful but the fruit was frequently not stocked. The egg station was popular. The on site restaurant frequently did not have the ingredients for the full menu. The pool showed disrepair and the pool towels were frequently not available. At least once a week room towels were not available until much later n the day.