Name: Tru by Hilton Springfield Downtown
Address: 517 E Elm Street, Downtown Springfield, Springfield, Missouri, United States of America, Springfield, Greene County, US
Price range: $119–$369 per night
Rating: 8.83

What guests think

At Tru by Hilton Springfield Downtown, reviewers consistently highlight clean, modern spaces, friendly staff, a lively lobby with games, and a walkable location near Missouri State University, while noting compact rooms, thin walls, and mixed mattress comfort.

Guests frequently praise the varied complimentary breakfast, 24/7 lobby coffee, and free on-site parking, plus family-friendly extras like an indoor pool. Some report inconsistent housekeeping, occasional maintenance issues, and noise from adjacent rooms or above, and a few found in-room amenities limited (no closet or microwave) or temperatures hard to regulate. Overall, expect a modern, budget-friendly base downtown with energetic common areas and simple, compact rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern shared spaces include a lively lobby with games, an indoor pool, a small gym, and free on-site parking; coffee and snacks are available in the lobby. Occasional issues included limited pool towels and a Wi-Fi hiccup for one guest.

Related guest reviews

10

Elizabeth

Feb 15, 2025

·

Stayed 2 nights

24 hour snacks and drinks were great. Automatic pancake maker was fun!

10

Brian

Dec 20, 2024

·

Stayed 1 night

Great stay. The hotel is comfortable with free wi fi. During our stay, the room was quiet. The breakfast was good with plenty of choices. The staff was friendly and helpful. We love the location and the large free parking.

10

Brandi

Jun 27, 2023

·

Stayed 1 night

Excellent! They were able to accommodate an early check in which I’m so thankful for. The room was very clean, had an option to recycle, big tv positioned perfectly centered from the bed. They capitalized on all the space and it was very contemporary vibes. I will say the bed wasn’t the most comfortable I’ve ever slept on, a little firm, but decent and that’s just personal preference. The small gym has enough to get a decent full body workout and pool nearby. Plenty of breakfast options and all around great decor. The pool table area in the lobby was very nice! No carpet in the rooms was a HUGE plus! Would definitely stay again! Oh… I almost forgot … the full size toiletries being mounted on the wall and not a bunch of random small bottles-big thumbs up! The bathroom also had great lighting. Literally I could just keep going. Great job Tru!

10

Alecia

Jun 10, 2024

·

Stayed 1 night

This hotel is excellent for families and those traveling for work. It has a wonderful lounge area with pool table, board games and magazines. The breakfast is good and staff are nice. The workout center and pool are also great!

10

Jennifer

Jun 26, 2024

·

Stayed 1 night

It was a great stay. We were able to enjoy the pool, enjoyed a few snacks (which we were able to just charge to the room) and a nice breakfast in the morning. The room was clean, not too fancy but had exactly everything we needed for our simple stay. The only complaint I had was that the pool deck has lots of used, wet towels all over the place and no fresh dry towels available. Thankfully we brought our own to use just in case. Otherwise, since this is located just blocks from the MSU campus, we will be staying her again for years to come.

10

Amanda

May 7, 2025

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Stayed 1 night

Easy parking, very clean, comfortable, close to Missouri State, great staff, really good breakfast. We will stay again, our goal is to now find Tru’s everywhere we go

10

Karen

Dec 31, 2023

·

Stayed 1 night

Clean, modern, comfortable. Well equipped snacks in the lobby - coffee and hot water 24 hours a day. Kind, helpful staff. LOVED that there is no carpet in the rooms or common areas - vinyl laminate everywhere

10

Carol

Mar 27, 2025

·

Stayed 1 night

Perfect for a short trip to Springfield Pool and work out area very clean

10

Ryan

Sep 5, 2025

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Stayed 1 night

I enjoy a game of pool. There was a pool table in the lobby. The staff was very courteous.

10

Brian

Sep 6, 2025

·

Stayed 1 night

Everything we needed at this hotel. Free parking is awesome. Walking distance to all the downtown bars and restaurants.

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Cleanliness

Many guests describe the hotel and rooms as very clean, with good maintenance overall. However, multiple reviews note inconsistent housekeeping during stays and occasional missed cleaning details such as hair left behind.

Related guest reviews

6

Laurie

Dec 1, 2024

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Stayed 5 nights

It was okay but room was never cleaned during the stay

10

terry

Jul 21, 2025

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Stayed 1 night

We were on the final night of a 3 night weekend road trip and found this property close to the stadium and fairly priced. First time at this Tru location, but have stayed in a few others and this compares very favorably. Cleanliness and maintenance seem very good. Keep up the good work.

6

carolyn

Mar 17, 2024

·

Stayed 1 night

We have stayed here a number of times bc we have family living downtown and this is close to their loft. The place is ok but we really would like some coffee and a microwave in the room. The room is pretty small too. This is the third time we had to ask for basic supplies because ours were not replenished before our check in. (toilet paper and hand soap). Not sure why this isn't automatically done by the maid staff?? The breakfast is good and the staff is friendly and helpful. Parking is great and free. Clean and shower is nice. Great downtown location. Overall its an OK place and cheaper than the other place right downtown.

6

Mike

Aug 13, 2023

·

Stayed 3 nights

It was clean, lobby staff was good. Room service was not good. Stayed three nights, room was not cleaned at all. Had to ask for clean towels and reuse them. Room space was minimal, online pictures are look spacious, but are not…a little cramped.

10

Jennifer

May 11, 2025

·

Stayed 1 night

Very clean, good location

8

Alicia

Mar 12, 2024

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Stayed 1 night

Loved the cute little room and location downtown, but the bathroom had not been cleaned well, you could see the previous people had been sick in there

2

amy

Mar 16, 2025

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Stayed 1 night

Our room was dirty. Hair ALL over the room. In the shower. Whiskers on the counter in the bathroom. Beside the bed. There was also popcorn all over the floor. Could hear the elevator all night. Could hear dogs barking. Could hear people rolling carts outside our window at 1230am. And the beds are ROCK HARD. Breakfast was ok. The lobby is really nice. We won't return. No way was that worth 200 a night

10

Suzanne

Aug 17, 2025

·

Stayed 1 night

Always very clean. Staff is always so friendly. The location is perfect for our needs.

10

Joseph

Dec 15, 2025

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Stayed 1 night

Room was perfect, had above average storage and was also super clean. Nice amenities, coffee and tea in the lobby. Snacks in the lobby were a reasonably priced.

4

Roger

Nov 22, 2023

·

Stayed 2 nights

Great place. New, clean looking. Staff were friendly and helpful. But there was hair in the drain of the shower in room 209. Also in room 209, every time the blower for the furnace came on, there was a loud clack. Although I am a sound sleeper, it woke me up several times in the early morning hours. As a result, I did NOT get a good night's sleep.

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Rooms

Rooms are modern and compact with smart storage but limited in-room amenities (often no closet/dresser or microwave), and some guests experienced thin walls and noise from neighbors or the elevator. Bed comfort is mixed, and a few noted temperature or shower issues.

Related guest reviews

8

George

May 25, 2024

·

Stayed 2 nights

Modern looking and clean rooms. No drawers for your clothes, just hangers. Walk in shower did not have doors, just a curtain so water will leak onto bathroom floor a bit. Breakfast had hot food. 24 hr coffee in front lobby, no coffee in rooms. Would stay again for short stays.

10

Adam

Aug 11, 2025

·

Stayed 4 nights

Very thin walls. Not very relaxing. Felt like we had roommates.

8

Sara

Feb 13, 2023

·

Stayed 2 nights

I wish the elevator did not talk, it was very frustrating when trying to sleep and you hear it saying going down at 5 am. I had a room right next to the elevator. The breakfast was really good though!

8

Elizabeth

Aug 28, 2025

·

Stayed 1 night

This is our second stay. First time was for one night. This time we stayed for 5 nights. We really enjoyed our stay. Beds are a tad firm, pillows were amazing. The rooms are slightly smaller but you don’t need much room if the sole purpose is to shower and sleep. Only downside is the room has no dresser. For a longer stay it would be nice instead of getting your clothes out of your suitcase. Breakfast was great! Kids enjoyed watching the pancake machine make their pancakes. Plenty of options fruit, yogurt, cereals, oatmeal, breads, eggs, and one meat option daily either sausage, ham or bacon. Indoor pool has nice seating area. Hotel is in walking distance of many great restaurants and Expo Center. Will be staying here again.

8

Jana

Sep 27, 2025

·

Stayed 1 night

An outlet was non-functioning and loose. Very modern and up-to-date in the remodel. The hotel served our purpose.

6

James

May 8, 2025

·

Stayed 2 nights

Very cheap flooring, very small room, no closet for clothes, just small rack and hooks.

8

Pamela S

Aug 11, 2025

·

Stayed 1 night

Very convenient, easily accessible to downtown. Hotel clean and comfortable though room is small for 3 people to share with luggage. Good snack options and breakfast buffet.

6

Adam

Aug 11, 2025

·

Stayed 4 nights

Neighboring rooms tv’s were loud. Could hear plain as day.

8

Russell

Aug 14, 2025

·

Stayed 2 nights

We absolutely love this hotel! The service is top notch and the breakfast was wonderful! The only issue is that our room stayed really warm despite us turning the air down. We’ve stayed here before and never had a temperature issue. We would still highly recommend this place and we’ll definitely stay there again!

6

Skills

Nov 27, 2024

·

Stayed 5 nights

No Microwave in room. Mattress was hard pillows flat. not very many channels on T.V.

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Service

Service is frequently praised as friendly, helpful, and efficient, with quick check-in. Less commonly, guests reported difficulties reaching staff overnight and an isolated front-desk mishandling during room assignment.

Related guest reviews

10

Brian

Nov 30, 2025

·

Stayed 1 night

Room was clean. Bed was comfortable, staff was awesome. We love the Tru downtown Springfield, MO

10

Mary

Aug 17, 2025

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Stayed 1 night

Staff was very friendly and helpful above expectations.

10

Ian

May 9, 2023

·

Great staff made it easy to check in and out

10

MARSHA

Jun 12, 2024

·

Stayed 1 night

Friendly, helpful, efficient staff!

6

Faouzi

Oct 1, 2024

·

Stayed 3 nights

It is just, staff not very friendly

10

Heather

Jul 20, 2025

·

Stayed 2 nights

Staff was friendly and accommodating. Breakfast was very good.

10

Laci

Jul 7, 2023

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Stayed 1 night

The staff make this hotel amazing. Everyone was friendly and great at their jobs. Even the elevators were clean! Would definitely recommend for an affordable stay in Springfield!

8

Manjusha

Nov 13, 2025

·

Stayed 3 nights

The service was very good and the commin areas were nice. Only complaint was that the walls are rather thin. Our neighbors played theor television all night long and we could hear it. When we called down to the front desk in the moddle of the night to complain noone would pick up

10

leeann

Apr 25, 2025

·

Stayed 2 nights

Great staff! Super friendly and helpful. They went above and beyond for us. Really nice breakfast. Very clean and modern. Convenient self check snack service. Very easy walkable access to downtown. Will stay here again!!

2

Brooke

Apr 24, 2023

·

Stayed 1 night

The customer service was the worst I’ve ever experienced. When we first arrived we received a key to an occupied room and walked in on a couple. Came back to the desk, the guy was unwilling to fix the problem. Said sorry someone gave your room away and we are full. Then proceeded to fill up coffee containers even though we asked what he was doing and how he was going to fix it. He said “I don’t know it’s not my fault.”

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Location

Downtown location is walkable to Missouri State University, venues, and many restaurants, and convenient for events. Several guests found it safe and easy for getting around the area.

Related guest reviews

10

Robert

Dec 29, 2024

·

Stayed 2 nights

Clean, safe and friendly hotel in the downtown area,

10

Sara

Jul 18, 2025

·

Stayed 1 night

Clean hotel with easy access to downtown and the campus. Great for visiting!

10

CHERYL

Aug 1, 2024

·

Stayed 2 nights

Location was excellent and within walking distance to conference venue, campus and a LOT of restaurants & coffee shops. Room and whole facility was very clean. Staff is very welcoming and always offered help!

10

Kathryn

Jun 13, 2025

·

Stayed 1 night

Great location to Missouri state university. Clean, nice people.

10

Brian

Dec 20, 2024

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Stayed 1 night

Great stay. The hotel is comfortable with free wi fi. During our stay, the room was quiet. The breakfast was good with plenty of choices. The staff was friendly and helpful. We love the location and the large free parking.

10

Katherine

Dec 5, 2024

·

Stayed 2 nights

Nicely situated in the downtown scene. Feeling of safety. Clean.

8

Pamela S

Jul 7, 2025

·

Stayed 1 night

Hotel provided everything I needed. It’s close to the downtown area and MSU. Clean comfortable room and lobby, nice buffet breakfast in the morning.

10

Tracy

Mar 12, 2023

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Stayed 1 night

Love that it is so close to JKH Performing Arts Center. Park at the hotel, walk to the show, then walk back to stay for the night. Very clean and friendly staff. Stay there often!

10

Alecia

Aug 12, 2024

·

Stayed 1 night

This is a great Tru hotel. The location is right next to MSU, and right around the corner from many bars and restaurants of Downtown, Springfield.

10

Brian

Sep 6, 2025

·

Stayed 1 night

Everything we needed at this hotel. Free parking is awesome. Walking distance to all the downtown bars and restaurants.

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Dining

The complimentary breakfast is widely appreciated for variety and quality, with popular items like pancakes and strong coffee. A few minor critiques mentioned plastic cutlery or average items.

Related guest reviews

10

Jacquelyn

Aug 12, 2023

·

Stayed 2 nights

Front desk staff was especially helpful and pleasant . Breakfast was really good, especially the pancakes.

10

Jenna

Jun 17, 2024

·

Stayed 1 night

We needed to stay for a college visit and this was perfectly located. When we wanted to go to dinner, I asked the front desk staff and they had a list prepared of places we could walk to - perfect!!! Breakfast started early even on a Saturday which my daughter needed, which worked great for her!

10

jeffrey

Apr 7, 2023

·

Good place. Decent breakfast options. Killer strong coffee

10

Michael

Mar 24, 2025

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Stayed 1 night

Wonderful stay. Great people, very clean, nice breakfast.

10

Jessica

Nov 11, 2025

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Stayed 1 night

Our stay was top notch, the rooms were clean, the staff was friendly and we enjoyed our breakfast as well!

10

Brian

Dec 20, 2024

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Stayed 1 night

Great stay. The hotel is comfortable with free wi fi. During our stay, the room was quiet. The breakfast was good with plenty of choices. The staff was friendly and helpful. We love the location and the large free parking.

10

Melanie

Mar 6, 2025

·

Stayed 2 nights

Everything was very nice Excellent staff and wonderful breakfast

10

Anna

May 6, 2023

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Stayed 2 nights

We had a great stay & enjoyed everything! The room was clean and neat. It offered great amenities that we enjoyed. The breakfast had many options and everything was fresh & delicious. The area seemed to be safe as we did not have any problems or felt unsafe at anytime. Many friends of ours from Springfield recommended this hotel. Great stay and we would stay here again if we were ever in Springfield again.

10

Amanda

May 7, 2025

·

Stayed 1 night

Easy parking, very clean, comfortable, close to Missouri State, great staff, really good breakfast. We will stay again, our goal is to now find Tru’s everywhere we go

8

Michael

Jun 14, 2025

·

Stayed 1 night

Breakfast was good for a free breakfast. Mini loaded omelette and kielbasa. Pancake maker, cereal, and juice. Mattress comfortable. We were disappointed we did not receive a free bottle of water upon check in, like other TRU hotels. Also would have liked to have had a laundry bag in room. Hotel was clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$125
March	$156
April	$160
May	$156
June	$157
July	$141
August	$137
September	$143
October	$143
November	$126
December	$116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $165	3 $161
4 $169	5	6 $267	7 $217	8 $133	9 $165	10 $185
11 $125	12 $125	13 $178	14 $159	15 $140	16 $241	17 $225
18 $125	19 $125	20 $146	21 $189	22 $163	23 $248	24 $186
25 $126	26 $125	27 $157	28 $134	29 $152	30 $192	31 $196

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $174	18 $369	19
20 $149	21 $185	22 $215	23 $167	24 $147	25 $185	26 $177
27 $119	28 $119	29 $119	30 $138

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Springfield Downtown

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Prices for upcoming dates