Name: SpringHill Suites by Marriott Franklin Cool Springs
Address: 5011 Aspen Grove Drive, Franklin, Tennessee, United States of America, Franklin, Tennessee, US
Price range: $180–$575 per night
Rating: 9.6

What guests think

At SpringHill Suites by Marriott Franklin Cool Springs, guests repeatedly commend very clean, comfortable rooms, welcoming staff, and a convenient setting within walking distance of dining and shopping, with several also noting a satisfying complimentary breakfast and pleasant bar service.

Some guests report difficulty finding the entrance due to signage or GPS, and a few mention HVAC performance or noise concerns. Overall, it suits travelers looking for a straightforward, well run stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the outdoor pool, a comfortable, well stocked bar, and easy parking.

Related guest reviews

6

Ellen

Jun 24, 2024

·

Stayed 3 nights

The night manager (Bradley) was terrific! He helped us through a difficult check-in and dislike of location of our room (lower level right next to the fitness center). We were able to move to an upper level and had no further difficulties. Michelle at the front desk during the day was also very helpful.

10

Krystle

Jul 2, 2025

·

Stayed 2 nights

Front desk staff was very friendly and helpful. Hotel is located near a lot of shops and restaurants. Rooms were cleann and plenty of parking.

10

David

Nov 23, 2024

·

Stayed 1 night

We were very impressed with the hotel. The facility is in excellent condition in all aspects. The bar at the hotel was very comfortable and well stocked. Great dining options were within walking distance.

10

cathey

Dec 2, 2024

·

Stayed 1 night

spacious welcoming entry

6

Candida

Jun 18, 2024

·

Stayed 4 nights

Property near restaurants and ease of parking. Rooms very clean. Staff very unfriendly and not accommodating at all.

10

STEPHEN

Jul 12, 2024

·

Stayed 4 nights

Very relaxing, eating area very clean; pool was very nice

10

Don

May 15, 2023

·

Stayed 1 night

Excellent facilities and close walking distance to several restaurants.

10

Abby

Aug 8, 2025

·

Stayed 1 night

We’ve stayed at this hotel a couple times and will be back! It is clean, comfortable, and in a great location. Our son also loves the outdoor pool. Highly recommend!

10

Susan Severeid

Nov 25, 2023

·

Stayed 2 nights

I always stay at Marriott hotels. The amenities are great. The rooms are fantastic. BEDS superb!!! This is the newest hotel by Marriott I've stayed in, and the best so far.

8

Robert

Aug 7, 2025

·

Stayed 1 night

This hotel was nice and staff was highlight for sure! Bartender Kevin was highlight! Genuine and charming guy with really good suggestions for diner & overall knowledge about area. Expected alot more of room with a 9.6 outta 10 rating! Very generic and odd layout. Long room with a lot of wasted space as you walk in. Bathroom was nice though but not 9.6 nice. Had to ask for towels as they gave us 2 large towels for 4 person-family seems like a no brainer to have more than 2. No biggie just odd. Pool area was very separated from hotel like a parking lot add on.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with frequent praise for very clean rooms and well maintained spaces.

Related guest reviews

10

Katie

Jan 2, 2026

·

Stayed 1 night

Friendly, accommodating, clean.

10

Dana

Mar 20, 2025

·

Stayed 4 nights

SpringHill Suites was a great place to stay. It was extremely clean, the rooms were large (especially the closet which we loved the most) and all of the staff, from the front desk to the housekeepers, was so professional and very nice.

10

Krystle

Jul 2, 2025

·

Stayed 2 nights

Front desk staff was very friendly and helpful. Hotel is located near a lot of shops and restaurants. Rooms were cleann and plenty of parking.

10

Katelyn

Jun 25, 2023

·

Very clean and quiet rooms. Will definitely come back!

10

Lori

Mar 31, 2025

·

Stayed 1 night

Nice, clean hotel. Near many restaurants.

10

richard

Jun 26, 2023

·

Stayed 1 night

Our stay at Springhill was very good no complaints. Friendly staff, room and facility was clean and well maintained. Would highly recommend.

10

David

Jul 4, 2023

·

Stayed 1 night

Everything was great. Very friendly and helpful staff. Clean and maintained rooms. This is a good choice!

10

Evie

Mar 16, 2024

·

Stayed 1 night

Easy check-in, clean and quiet accommodations. Everything still looked new.

10

Bashkime

Apr 5, 2023

·

Stayed 1 night

This hotel was extra clean and I am very picky and hate staying in hotels Bc I never feel they are clean. A week earlier I stayed at the Drury. And while this one was a little smaller it was newer and closer to shopping and cleaner. But the other was still good. Staff also very professional and pleasant.

10

Julie Ann

Apr 3, 2025

·

Stayed 4 nights

Very clean, amazing location

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Rooms

Rooms are generally spacious, modern, and comfortable, with several noting quiet stays. A few mention HVAC performance or noise concerns and a less functional layout.

Related guest reviews

8

Joe

Jan 9, 2025

·

Stayed 2 nights

Nice hotel with good dining options within walking distance. The air conditioning units do NOT work for heat. If you are traveling during the winter...not normally a problem for Tennessee, but it was below freezing this week and room never got above 65F.

10

Gregory

Oct 8, 2023

·

Stayed 1 night

Very comfortable and spacious room. Air conditioner rather noisy.

10

Susan

Dec 31, 2023

·

Stayed 3 nights

Stayed at this hotel while in town for a youth sports tournament. It was very comfortable for our family of 5.

8

Ellen

Nov 19, 2024

·

Stayed 2 nights

No full length mirror in room need to get dressed for wedding that was upsetting

10

susan

Oct 14, 2025

·

Stayed 3 nights

Room was spacious and staff very nice

10

Greg

Jul 29, 2023

·

Stayed 2 nights

This property is a very nice Springhill. The staff was Great and the rooms were very clean, quiet and comfortable! Recommended

10

Ilicia J

Nov 24, 2024

·

Stayed 1 night

Great welcome, room is very modern and comfortable. Breakfast was yummy

8

Robert

Aug 7, 2025

·

Stayed 1 night

This hotel was nice and staff was highlight for sure! Bartender Kevin was highlight! Genuine and charming guy with really good suggestions for diner & overall knowledge about area. Expected alot more of room with a 9.6 outta 10 rating! Very generic and odd layout. Long room with a lot of wasted space as you walk in. Bathroom was nice though but not 9.6 nice. Had to ask for towels as they gave us 2 large towels for 4 person-family seems like a no brainer to have more than 2. No biggie just odd. Pool area was very separated from hotel like a parking lot add on.

8

Michael

Dec 15, 2024

·

Stayed 2 nights

Everything was wonderful, but our bed was a little to firm for us.

10

sara

Feb 23, 2025

·

Stayed 2 nights

Beautifully modern hotel with very friendly staff. Rooms spacious and comfortable! Walking distance to swveral delicious restaurants.

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Service

Service is widely described as friendly, helpful, and professional, including standout support from front desk staff and bar staff. One review reported unfriendly service.

Related guest reviews

10

Dana

Mar 20, 2025

·

Stayed 4 nights

SpringHill Suites was a great place to stay. It was extremely clean, the rooms were large (especially the closet which we loved the most) and all of the staff, from the front desk to the housekeepers, was so professional and very nice.

10

andria

May 14, 2023

·

Stayed 2 nights

Great location and staff is extremely nice and really helpful

6

Ellen

Jun 24, 2024

·

Stayed 3 nights

The night manager (Bradley) was terrific! He helped us through a difficult check-in and dislike of location of our room (lower level right next to the fitness center). We were able to move to an upper level and had no further difficulties. Michelle at the front desk during the day was also very helpful.

10

Heather

Aug 7, 2023

·

Stayed 1 night

The front desk was amazing!

10

Krystle

Jul 2, 2025

·

Stayed 2 nights

Front desk staff was very friendly and helpful. Hotel is located near a lot of shops and restaurants. Rooms were cleann and plenty of parking.

10

Carol

Jul 22, 2025

·

Stayed 4 nights

Excellent service

6

Candida

Jun 18, 2024

·

Stayed 4 nights

Property near restaurants and ease of parking. Rooms very clean. Staff very unfriendly and not accommodating at all.

10

Kimberly

Jun 18, 2023

·

Stayed 1 night

They went above and beyond to make our stay great. We were in town for an expo and needed frozen water in our product and they helped us out and lent us a dry erase marker. Also, the day of the expo our car wouldn’t start and one of the employees gave us a jump so we could make it to the expo!

10

Scott

Jul 31, 2023

·

Stayed 1 night

A great stay. Clean, and hospitable. So much to do in the area. Forgot a couple items, front desk took care of us.

8

Robert

Aug 7, 2025

·

Stayed 1 night

This hotel was nice and staff was highlight for sure! Bartender Kevin was highlight! Genuine and charming guy with really good suggestions for diner & overall knowledge about area. Expected alot more of room with a 9.6 outta 10 rating! Very generic and odd layout. Long room with a lot of wasted space as you walk in. Bathroom was nice though but not 9.6 nice. Had to ask for towels as they gave us 2 large towels for 4 person-family seems like a no brainer to have more than 2. No biggie just odd. Pool area was very separated from hotel like a parking lot add on.

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Location

Location is consistently convenient, with many restaurants and shops within walking distance and easy access to major roads. Some guests had trouble finding the entrance due to signage or GPS directions.

Related guest reviews

10

Krystle

Jul 2, 2025

·

Stayed 2 nights

Front desk staff was very friendly and helpful. Hotel is located near a lot of shops and restaurants. Rooms were cleann and plenty of parking.

10

Gary

Jan 5, 2025

·

Stayed 2 nights

Hotel front desk people were great! Room was clean and comfortable. The only negative was the GPS stopped was not close to the hotel. We called the front desk and they helped us find the hotel. The hotel is tucked in a little bit and the hotel sign is not positioned in a way to see the hotel.

10

Michael

Apr 4, 2023

·

Stayed 1 night

Very clean, newer property, excellent location, not far from the highway and plenty of quality restaurants within walking distance. Great free breakfast too.

10

Shanmuga Priya

Dec 4, 2023

·

Stayed 1 night

In a prime location with many restaurants close by was a plus.

10

Lori

Mar 31, 2025

·

Stayed 1 night

Nice, clean hotel. Near many restaurants.

10

Christine

Apr 1, 2023

·

Stayed 1 night

Great location, many food and shopping options. The property is well maintained.

8

Mary Lou

May 12, 2025

·

Stayed 1 night

The only problem I had was finding the hotel reservation sign. Other people were also confused. The obvious sign was for a convention center, and the one that said hotel reservation over in the corner was easy to miss.

10

Abby

Aug 8, 2025

·

Stayed 1 night

We’ve stayed at this hotel a couple times and will be back! It is clean, comfortable, and in a great location. Our son also loves the outdoor pool. Highly recommend!

10

JP

Apr 10, 2024

·

Stayed 1 night

great property and great location

10

sara

Feb 23, 2025

·

Stayed 2 nights

Beautifully modern hotel with very friendly staff. Rooms spacious and comfortable! Walking distance to swveral delicious restaurants.

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Dining

Breakfast is well liked and kept stocked, with several praising quality and a clean dining area; one guest wanted more day to day variety. The on site bar and bartender receive positive mentions.

Related guest reviews

10

Joel

Mar 12, 2024

·

Stayed 3 nights

Great hotel, good location. Room is well layed out. Wish the breakfast had different options from day to day.

10

Mark

May 6, 2023

·

Stayed 2 nights

I liked the way the staff always made sure the choices were always out and fresh.

8

Joe

Jan 9, 2025

·

Stayed 2 nights

Nice hotel with good dining options within walking distance. The air conditioning units do NOT work for heat. If you are traveling during the winter...not normally a problem for Tennessee, but it was below freezing this week and room never got above 65F.

10

Michael

Apr 4, 2023

·

Stayed 1 night

Very clean, newer property, excellent location, not far from the highway and plenty of quality restaurants within walking distance. Great free breakfast too.

10

David

Nov 23, 2024

·

Stayed 1 night

We were very impressed with the hotel. The facility is in excellent condition in all aspects. The bar at the hotel was very comfortable and well stocked. Great dining options were within walking distance.

10

STEPHEN

Jul 12, 2024

·

Stayed 4 nights

Very relaxing, eating area very clean; pool was very nice

10

Ilicia J

Nov 24, 2024

·

Stayed 1 night

Great welcome, room is very modern and comfortable. Breakfast was yummy

10

Don

May 15, 2023

·

Stayed 1 night

Excellent facilities and close walking distance to several restaurants.

10

Steve

Sep 20, 2024

·

Stayed 2 nights

Will return for sure. Room was wonderful. Great complimentary breakfast. Convenient location

8

Robert

Aug 7, 2025

·

Stayed 1 night

This hotel was nice and staff was highlight for sure! Bartender Kevin was highlight! Genuine and charming guy with really good suggestions for diner & overall knowledge about area. Expected alot more of room with a 9.6 outta 10 rating! Very generic and odd layout. Long room with a lot of wasted space as you walk in. Bathroom was nice though but not 9.6 nice. Had to ask for towels as they gave us 2 large towels for 4 person-family seems like a no brainer to have more than 2. No biggie just odd. Pool area was very separated from hotel like a parking lot add on.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $219	19 $224
20 $201	21 $301	22 $361	23 $330	24 $207	25 $213	26 $202
27 $180	28 $250	29 $335	30 $373

Su	Mo	Tu	We	Th	Fr	Sa
				1 $250	2 $230	3 $224
4	5 $240	6	7 $319	8	9 $258	10 $315
11 $202	12	13 $357	14	15 $256	16	17 $327
18	19 $392	20 $438	21 $575	22 $341	23 $371	24 $321
25	26 $312	27	28	29	30 $294	31 $274

SpringHill Suites by Marriott Franklin Cool Springs

About this property

Location

Room options

Room, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom, Hearing Accessible

Room, Multiple Beds, Hearing Accessible

Room, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 2 Queen Beds

Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

Room, Multiple Beds

Guest reviews of SpringHill Suites by Marriott Franklin Cool Springs

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Franklin Cool Springs

Prices for upcoming dates