Name: Home2 Suites by Hilton Boston South Bay
Address: 15 JAN KARSKI WAY, Dorchester, Boston, Massachusetts, United States of America, Boston, Massachusetts, US
Price range: $194–$891 per night
Rating: 8.67

What guests think

At Home2 Suites by Hilton Boston South Bay, guests frequently praise the clean, spacious suites with kitchenettes, friendly staff, and a convenient location beside South Bay shopping and within walking distance of the T for easy access to downtown.

Many also like the secure building, laundry, and gym, making it practical for families and longer stays. Common drawbacks include paid and sometimes limited parking, occasional hallway odors or smoke, and mixed noise experiences due to thin walls or disruptive guests. Breakfast feedback ranges from very good with hot options to inconsistent or running out during busy times, and service is praised by many but uneven at the front desk. Expect an apartment-style stay offering solid comfort with a few tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Keycard-secured entry, a useful laundry room, and a well-equipped gym earn praise. Parking is paid and can be limited, off-site, or confusing.

Related guest reviews

10

Eunice

Jun 14, 2024

·

Stayed 2 nights

I love that the room has everything my family needs. We get daily continental breakfast. I can go to the gym whenever I want. The place has laundry room near the gym so I could exercise while I wait for my laundry to be done.

8

Darleen

Apr 14, 2025

·

Stayed 1 night

This hotel was very clean and quiet. The included breakfast was very good. Was a little disappointed that we had to pay extra for parking but I would stay again

6

Kimberly

Jul 27, 2025

·

Stayed 1 night

Parking is $25 a night and is not even on property. The lot across the street fills quickly and we had to park 2 blocks away and leave our car. It was beyond inconvenient as they clearly oversell parking and don’t care.

10

Katelyn

Nov 10, 2024

·

Stayed 1 night

25$ parking is a bit ridiculous. But otherwise good stay.

8

Anthony

Jul 2, 2025

·

Stayed 3 nights

Fine place to stay. Overpriced imho, but i guess the area is? Limited parking but was able to park in hotel lot next door. It was accessible if you have a car which was a plus vs. Downtown.

10

Wendy

Aug 7, 2023

·

Stayed 1 night

Check in was easy; security needing your room key to use doors & elevator stellar! Room was very well equipped and very clean. Shower with all toiletries was spectacular and quiet for people still sleeping. Handicap parking out front and the breakfast was really outstanding as well as coffee/ tea available all day in lobby! I’ll be back next time in Boston! Thank You

10

Julie

Oct 9, 2024

·

Stayed 4 nights

Very comfortable hotel stay, good sized kitchen and lounge area. Used the gym a few times, it was well equipped. Not far from the metro station.

10

YAN XUN

Sep 8, 2024

·

Stayed 2 nights

Very nice friendly staff. Little difficult to find parking when you back hotel late.

10

Katrina

Jun 30, 2023

·

Stayed 1 night

Parking was a bit confusing but we managed just fine.

8

Christopher

Aug 22, 2024

·

Stayed 2 nights

Overall good hotel. Worth the stay. Parking costs I believe $25.00 a night.

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Cleanliness

Many reviews highlight very clean rooms and well-kept common areas. However, recurring comments mention musty or smoke odors in hallways/rooms and a few isolated cleanliness issues, including a bedbug report.

Related guest reviews

10

Sharon

Mar 24, 2024

·

Stayed 1 night

This hotel is our go to when we visit family in the Boston area. Very clean, great staff, breakfast has many choices. Just an overall great place to stay.

8

jihun

May 27, 2024

·

Stayed 3 nights

There's a musty smell that permeates everything. The staff and food are good and everyone was nice. Rooms were clean and had everything you needed. I think they have mold or something though cause everything smells like a damp basement

10

Aaron Olabisi

Nov 25, 2024

·

Stayed 2 nights

Very clean hotel

2

Pam

May 21, 2024

·

Stayed 1 night

We made a complaint over very dirty conditions

2

Jermaine

Jun 9, 2025

·

Stayed 1 night

Our room had bedbugs and we were unable to spend the night. Terrible experience.

10

Alex

Mar 26, 2024

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Stayed 1 night

Clean hotel, nice workers. Well done guys

10

Christina

Nov 8, 2025

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Stayed 1 night

Staff were very friendly, clean room all over good experience.

4

christopher

Mar 2, 2025

·

From the moment we checked in the 2nd floor smelled like a skunk it permeated throughout our rooms. I spoke with the front desk clerk nothing was done. The next day I spoke with another front desk clerk nothing was done. Finally i submitted a complaint through the app and staff sprayed the hallway. For 2 hours the smell was gone then it was back again when whomever was smoking weed in there room returned. Also they charged us $50 for parking and an additional $200 hold on my card when we arrived that i was not notified of. When my wife and 15 year old daughter went to the car the 1st night at 530pm they were v we rbally harrased and cat called. I then had to walk them to the car from then on out. The rooms are not cleansed and we wound up leaving Boston 6 hours earlidr than intended. The experience dampened what was an otherwise good trip. Just a shame what would've been a great long weekend with the family was only mediocre because of the Hotel. Better ways to spend $630

10

Timothy

Oct 24, 2025

·

Stayed 4 nights

Great location. Could walk to transiit station to get to downtown Boston. Hotel really nice and clean. Spacious rooms and good included breakfast. Would stay here again.

4

Harold

Jun 26, 2023

·

Stayed 1 night

Hallways are musty smelling and humid. Small plug In humidifiers lined hallway. Smells in hallways was heavy and smelled like mold and feet. Called for extra blankets and pillows after arriving to the room , paid for 5 adults booking with correct number of occupancy, and got told look under the tv and hung up. Second call we received 1 “throw” blanket and no pillow. Second call, we were delivered a mattress topper exactly the same as what was on both queen beds. Bathroom space is small.

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Rooms

Suites are spacious and apartment-like with kitchenettes and comfortable beds. Some guests report thin walls and other noise, occasional maintenance or TV/Wi-Fi issues.

Related guest reviews

8

Carol

Nov 29, 2025

·

Stayed 1 night

Breakfast could have been better. Loud music coming from the room next door, lasted from 1:30 am until 3 am

8

Holli

Nov 18, 2024

·

Stayed 3 nights

What we liked.. staff was friendly, the room was clean and modern, the bed was comfortable, the bathroom was spacious and clean, lots of shopping and eating options within walking distance, the breakfast options were fine, coffee and tea always available. We brought 2 dogs and there was ample outdoor area to take them out. What we didn't like.. the walls are fairly thin, lots of noise, the heating system was noisy and made it hard to sleep. Parking was across the street which made it difficult to load and unload. All in all, our stay was fine, we would probably stay again.

10

Tracy

May 8, 2025

·

Stayed 2 nights

This is a spacious room, has microwave and full kitchen supplies. Would stay again.

8

Eric

Jun 1, 2023

·

Stayed 1 night

The hotel was fine but the walls are so thin you could hear the tv playing in the room next door and your neighbor talking.

4

I-Yin

Sep 16, 2024

·

Stayed 1 night

We stayed one night. The wifi didn’t work most of the time. We called the front desk twice, but the problem was never resolved.

10

Julie

Oct 9, 2024

·

Stayed 4 nights

Very comfortable hotel stay, good sized kitchen and lounge area. Used the gym a few times, it was well equipped. Not far from the metro station.

8

Eric

Oct 12, 2024

·

Stayed 1 night

Really good hotel. Nothing to say except the bathroom door was broke and impossible to close.

6

Kelly

Oct 30, 2024

·

I wouldn’t stay here again for the price we paid. It was a pretty average stay. Our room was mostly clean, but had stuff on the carpet. I don’t want them thinking it was me that left melted chocolate (or something!) on the floor. That gave me anxiety the whole time. For $300 per night, I also shouldn’t have 6 weeks of dust on my mini-fridge and a broken USB port. It’s near cool shops and restaurants (Japanese bbq!), and they have ice machines. The bed was incredibly comfy. The neighborhood is LOUD during the day. Be aware this hotel does tour groups (a particularly rude one when we were there—different societal norms, I think). Breakfast was “meh” because the tour group wiped out all pastries, omelets, and OJ. Half the tour bus was in-line to make waffles, so that wasn’t an option either. I got to half a sausage link and a slice of toast. Better than nothing, but barely. Overall, I don’t think it was worth $600 for 2 nights. I’d have been okay if it was $400, but $600 was too much for the experience we had. You can’t use your own Roku. This is probably the biggest deal breaker for me. Even the Mandarin Oriental let us hookup our own device recently! I understand Hilton thinks what they offer built-in to the tv is good enough, but it’s not.

10

Shari

Aug 8, 2025

·

Stayed 3 nights

We had a great stay in Boston. Our room was lovely, clean and spacious. We have four kids, so finding a family friendly hotels can be challenging. This hotel was super accommodating and comfortable. We loved the big breakfast with lots of options. We used the laundry machines and were super grateful for that service as part of our trip. We were also delighted to realize that there is a large shopping/ restaurant area literally just around the corner from the hotel. This was super convenient for our family after a full day of sightseeing. The hotel was an easy walk to the subway station.

10

Timothy

Oct 24, 2025

·

Stayed 4 nights

Great location. Could walk to transiit station to get to downtown Boston. Hotel really nice and clean. Spacious rooms and good included breakfast. Would stay here again.

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Service

Numerous guests found the staff friendly and helpful, with smooth check-ins. Others describe unwelcoming or hard-to-reach front desk staff, misinformation, or unresolved issues such as promised refunds.

Related guest reviews

10

Darius

Sep 26, 2025

·

Stayed 2 nights

Great inconvenient hotel, just lacks a bit of customer service. Hard to reach front desk by calling from room or phone.

10

Amy

Feb 22, 2025

·

Stayed 1 night

Great clean place and wonderful staff.

10

Loretta

Nov 20, 2024

·

Stayed 3 nights

We arrived before check in time but were able to get into our room as the housekeeping department had been expedient in getting rooms cleaned allowing us to put our luggage in the room and settle in ahead of time. The young lady at the front desk was also very proficient in processing our check in and explaining the benefits available to us during our stay. And we found our room to be very spacious for the three of us. The sofabed was one of the most comfortable on which I've ever slept.

10

ericka

Nov 4, 2024

·

Stayed 1 night

Staff wasn't welcoming or informative.

10

Brooke

May 3, 2024

·

Stayed 9 nights

Staff was amazing! Very kind and friendly. We’re a fam of 5 and we were very comfortable. Breakfast was delicious and fresh everyday. Location is great for food and shopping. Pearl is a DELICIOUS restaurant and walking distance. Roy is awesome and gave us recommendations for a barber and let us extend our stay hassle free with late check out.

6

Tracey

Feb 8, 2025

·

Stayed 3 nights

Location was great! Staff need to be more welcoming and approachable

2

Michael

Aug 25, 2024

·

Stayed 2 nights

When we arrived at 1am there was a lobby full of people with a system down and no way to get rooms. The two very young desk staff worked tirelessly to get us in room manually. The next am we were told by the manager that our rooms would be refunded as soon as the system was back up. It is now 2 months later and we still have no refund. This was terrible.

8

Ken

Sep 6, 2025

·

Stayed 3 nights

We arrived on Friday around 4 pm on Labor Day weekend. We had tickets to see the Boston Red Sox play that evening. Upon check in I asked about the game with the desk servic agent, because we saw rain in the forecast. He replied that the game was postponed for the evening and they would play a doubole header most likely on Sunday. We went to our room a little confused but started putting our belongings away and looking for a place to have dinner. It really started to bother me, since I knew games rarely cancel hours before the gametime, so we looked it up and the game never once said canceled or postponed. We went back down to talk to the same service representative, a young man, dark complection, with curly hair, and he said the game was back on. Never did he attempt to call our room to let us know. We hurried and called and had them call us a cab asap. We missed the first 2 innings of the game, and we all had paid $100 for the tickets. The game was never postponed or canceled, so why did he say that to us, and almost has us miss the very game we came into Boston to see?

10

Christina

Nov 8, 2025

·

Stayed 1 night

Staff were very friendly, clean room all over good experience.

6

Crystal

Sep 25, 2024

·

Stayed 8 nights

The hotel was ok and clean however every single front desk personnel we communicated with were absolutely horrible. Bad attitude, you could tell they were put out by anyone talking to them.

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Location

Next to South Bay shopping and dining and within walking distance of the Red Line, offering easy access to downtown and the airport/highways. Perceptions of neighborhood safety vary, with some feeling comfortable and others calling it sketchy.

Related guest reviews

10

Andrew

Apr 4, 2025

·

Stayed 2 nights

I can definitely recommend this property. It is clean and modern. The room was spacious with plenty of storage and the mini kitchen was an added bonus. It is conveniently located to restaurants and shopping. Plus, public transportation is available by commuter rail and bus.

10

Brandon

Oct 14, 2024

·

Stayed 3 nights

Great location. 12 minute walk to subway. Comfortable room, great for families. Solid breakfast with good hot options (sausage and eggs) plus waffle makers.

10

joseph

Jul 20, 2024

·

Stayed 5 nights

close to airport and boston

6

Pinyu

Jan 4, 2025

·

Stayed 1 night

parking is inconvenient. Don’t feel very safe in the area.

10

José

Sep 5, 2023

·

Stayed 5 nights

There are a lot of people abusing substances.

10

AR Martinez

Jan 18, 2025

·

Stayed 1 night

Great location 2 minute walk to main shopping, restaurants and movie theatre. Nice and bright lobby and wonderful front desk staff

10

Sue

Apr 24, 2024

·

Stayed 2 nights

It was in a safe area with lots of shopping nearby and the Olive Garden right there. It was within walking distance to train station.

10

Paul

Jul 22, 2024

·

Stayed 1 night

The hotel was relatively new and very clean. The area around it is a bit sketchy

10

Luis

Apr 17, 2025

·

Stayed 3 nights

Excellent location, many options for shopping and dinning. Safe, quiet and close to public transportation.

10

Timothy

Oct 24, 2025

·

Stayed 4 nights

Great location. Could walk to transiit station to get to downtown Boston. Hotel really nice and clean. Spacious rooms and good included breakfast. Would stay here again.

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Dining

Free breakfast is frequently praised for variety and hot items like waffles, eggs, and sausage. Several reviews note inconsistency or items running out, and a few found the breakfast poor.

Related guest reviews

10

Rodelia

Mar 30, 2025

·

Stayed 3 nights

Nice hotel. Breakfast was amazing with much to offer. Clean space.

10

Uday Suryakant

Nov 27, 2025

·

Stayed 2 nights

Good room, good breakfast as well. Easy to check in and out

10

Angela

Aug 18, 2025

·

Stayed 2 nights

Amazing hotel, Nice stay, Friendly staff and Great breakfast!

10

Moira

Jul 15, 2024

·

Stayed 1 night

Breakfast was wonderful, room was very spacious!

4

Daniela

Jan 1, 2025

·

Stayed 2 nights

The hotel room was very nice but there was no breakfast supplies one of the days and lots of people, including my family where left with very few or no options and the management of the situation was deficient.

6

Kelly

Oct 30, 2024

·

I wouldn’t stay here again for the price we paid. It was a pretty average stay. Our room was mostly clean, but had stuff on the carpet. I don’t want them thinking it was me that left melted chocolate (or something!) on the floor. That gave me anxiety the whole time. For $300 per night, I also shouldn’t have 6 weeks of dust on my mini-fridge and a broken USB port. It’s near cool shops and restaurants (Japanese bbq!), and they have ice machines. The bed was incredibly comfy. The neighborhood is LOUD during the day. Be aware this hotel does tour groups (a particularly rude one when we were there—different societal norms, I think). Breakfast was “meh” because the tour group wiped out all pastries, omelets, and OJ. Half the tour bus was in-line to make waffles, so that wasn’t an option either. I got to half a sausage link and a slice of toast. Better than nothing, but barely. Overall, I don’t think it was worth $600 for 2 nights. I’d have been okay if it was $400, but $600 was too much for the experience we had. You can’t use your own Roku. This is probably the biggest deal breaker for me. Even the Mandarin Oriental let us hookup our own device recently! I understand Hilton thinks what they offer built-in to the tv is good enough, but it’s not.

10

Kim

Apr 23, 2023

·

Stayed 5 nights

The breakfast was great, beds comfortable, staff friendly, and the T is only about a 0.5mile walk.

8

Cathryn

Jul 27, 2025

·

Stayed 3 nights

Didn’t like the breakfast

4

Dajia

Feb 9, 2025

·

Stayed 1 night

I didn’t like how they told me one price online then when I got there I was charged an additional 150 the breakfast was horrible there was no meat for the breakfast I been here a few times and this was one of my favorite hotels my 3rd stay and I will never return back here again

10

Timothy

Oct 24, 2025

·

Stayed 4 nights

Great location. Could walk to transiit station to get to downtown Boston. Hotel really nice and clean. Spacious rooms and good included breakfast. Would stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$127
March	$181
April	$247
May	$260
June	$301
July	$266
August	$233
September	$277
October	$315
November	$173
December	$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $891	16	17 $408	18 $265	19 $358
20 $194	21 $279	22 $726	23 $655	24 $421	25 $390	26
27 $379	28 $381	29 $413	30 $306

Su	Mo	Tu	We	Th	Fr	Sa
				1 $282	2 $338	3 $410
4 $268	5 $298	6 $338	7 $379	8 $421	9 $630	10 $694
11 $328	12 $288	13 $352	14 $376	15 $345	16 $479	17 $524
18 $288	19 $323	20 $397	21 $410	22 $345	23 $419	24 $382
25 $231	26 $262	27 $358	28 $353	29 $248	30 $278	31 $339

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Studio, 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 Bedroom

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Studio Suite, 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Boston South Bay

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Prices for upcoming dates