The Willows Training Centre

Comfortable rooms, but they’ve taken away the kettles so you have to walk down the hallway for a cup of tea from a machine. It’s a nice machine put sometimes you don’t want to leave your room and stand in the queue for a cup of tea

Coffee machines in the corridors are a winner much easier than messing with a kettle on the room. Hotel is spotless, standard room was a little small for two people. Will be back!

The room was spotless, very roomy and well set out, modern and airy, the bed was super comfy. The location is set away from any main roads and has a countryside feel, so no noise on a night to upset your sleep. Also you have free access to a well equipped gym and various eateries on site.

Free coffee, flavoured water,

Information was non existent trying to find someone to ask was also non existent it’s ok having self service check in but more signs are needed to indicate where rooms are not have sign hidden behind reception desk. Food was excellent

Cricket bar with retro games, pool.tabkes, darts and sports great. Food lovely. Rooms very very warm, fan provided but good excuse to enjoy the facilities to enjoy cooler air

I visited the Willows Centre for a work conference. It is a fantastic business venue. High quality and a lovely environment. I stayed a nigh and the room was to a high standard and very quiet. I'd be very happy to visit when not for a work conference. There isn't anything I wasn't extremely happy with.

Clean quiet rooms but they’ve taken tea and coffee making facilities out of the room so you have to walk down the corridor and use a machine. Not impressed with that. Otherwise food is good and free use of the excellent gym is always nice

Room was lovely reception very helpful restaurant food lovely gym and sauna steam room and swimming pool highly recommend

Not the first time I’ve stayed. I was left to check in via machine (the Receptionist wasn’t busy),which took a while but with help I acquired the room card and set off. The room was great with a heated towel rail and in good condition. The tea facilities were also great (milk in sachets, Yorkshire tea) and I had a very comfortable bed in which I slept better than at home because it was quiet as always. However, before turning in I went to the bar for a nightcap. The staff were friendly but the room was cold and looked grubby with tired and uncomfortable seating. Nevertheless I am not put off and will continue to use this hotel which is great value and very convenient.

Staff were polite & helpful. Room was very clean. I was fortunate to get a room upgrade to the Drift in, so was much spacious than expected.

TV didn’t work an cockroach in bathroom

Good value for money, great breakfast. Smart, clean rooms.

Really enjoyed our stay. Lovely and clean. Staff very helpful overall a pleasant stay

Helpful staff, beautifully clean hotel, great food and a comfortable bed. Aircon in the room would have been nice, it was hot weather and difficult to keep the room cool enough to sleep well.

The room was spotless, very roomy and well set out, modern and airy, the bed was super comfy. The location is set away from any main roads and has a countryside feel, so no noise on a night to upset your sleep. Also you have free access to a well equipped gym and various eateries on site.

Hotel is modern and clean. Great service at the desk despite being late to check in.

Room was not serviced. Hangers don't make a difference. No staff near reception when trying to check out. Very disappointed compared to previous visits.

Great location and food was okay that we had in the bar area. Only downside was the cobwebs in room and rubbish left on wardrobe shelf above hanging rail which gave an impression that cleaning not so great.

Greeting at reception was nothing better than ok, disinterested and failed to really provide any information. Room was cold with only a tiny heater and the quilt was not sufficient to provide much warmth. I was given a disabled room, which in itself is not a problem but the bed slid around on casters when sat on so I don’t think it would have been very suitable had I been disabled. The bathroom was tatty, with broken panels on the wall. I’d arrived quite late and the buffet looked very unappetising so I went to the bar where I waited 15 minute before someone arrived to serve me. Food was very average although not expensive. Had I paid £70 for the room I would have been disappointed but at £116 I felt ripped off.

Coffee machines in the corridors are a winner much easier than messing with a kettle on the room. Hotel is spotless, standard room was a little small for two people. Will be back!

Great hotel and facilities rooms very spacious and clean . Staff not overly friendly

Helpful staff, beautifully clean hotel, great food and a comfortable bed. Aircon in the room would have been nice, it was hot weather and difficult to keep the room cool enough to sleep well.

nice location and the whole resort compound was good. The staff was very friendly and the rooms relatively clean. Unfortunately they were not equipped with air conditioner

Mattress needed replacing,

A nice property which was clean with ample space for storage. A nice room though quite hot without Aircon, though there was a fan. The reception area was spacious with lots of amenities and friendly staff.

The room was cold and the electric heater under the window didn't work. I reported this to reception.

Cricket bar with retro games, pool.tabkes, darts and sports great. Food lovely. Rooms very very warm, fan provided but good excuse to enjoy the facilities to enjoy cooler air

The room was small which is to be expected given the price, bed was comfy and everything was in good orde. Really good room for the money

Good sized rooms. Comfortable beds.Good choice at breakfast. Very convenient for major roads when travelling. Al in all a good find.

Staff were polite & helpful. Room was very clean. I was fortunate to get a room upgrade to the Drift in, so was much spacious than expected.

Really enjoyed our stay. Lovely and clean. Staff very helpful overall a pleasant stay

Staff are always helpful and friendly

Room was not serviced. Hangers don't make a difference. No staff near reception when trying to check out. Very disappointed compared to previous visits.

Very good price, handy for ongoing journies, friendly and helpful staff.

Information was non existent trying to find someone to ask was also non existent it’s ok having self service check in but more signs are needed to indicate where rooms are not have sign hidden behind reception desk. Food was excellent

Greeting at reception was nothing better than ok, disinterested and failed to really provide any information. Room was cold with only a tiny heater and the quilt was not sufficient to provide much warmth. I was given a disabled room, which in itself is not a problem but the bed slid around on casters when sat on so I don’t think it would have been very suitable had I been disabled. The bathroom was tatty, with broken panels on the wall. I’d arrived quite late and the buffet looked very unappetising so I went to the bar where I waited 15 minute before someone arrived to serve me. Food was very average although not expensive. Had I paid £70 for the room I would have been disappointed but at £116 I felt ripped off.

Nice grounds, however been asking for receipt for stay for several days and they still have not sent it, probably an Expedia issue rather than the hotel….

Lovely stay and sooooo chilled. Comfy bed and good night's sleep. Staff very friendly

Not the first time I’ve stayed. I was left to check in via machine (the Receptionist wasn’t busy),which took a while but with help I acquired the room card and set off. The room was great with a heated towel rail and in good condition. The tea facilities were also great (milk in sachets, Yorkshire tea) and I had a very comfortable bed in which I slept better than at home because it was quiet as always. However, before turning in I went to the bar for a nightcap. The staff were friendly but the room was cold and looked grubby with tired and uncomfortable seating. Nevertheless I am not put off and will continue to use this hotel which is great value and very convenient.

Good location and plenty parking

Only problem was very hard to find

The Willows is in a very quiet area. Parking was good. Amenities in the area were not great but food on site was good. Near A1 but no traffic noise. Plenty of green space. Would stay again Staff very friendly

The staff were very friendly and helpful. The grounds were immaculate. And it was so peaceful.

Amazing place to stay and the area around is absolutely beautiful

My recent visit was marred by a significant oversight that significantly impacted guest experience. While the accommodations themselves were satisfactory, the failure of the hotel staff to mention a planned road closure leading to the hotel created unnecessary inconvenience for myself and fellow guests. This lack of communication led to wasted time and petrol as we struggled to find alternate routes. Despite this issue, the hotel's ambiance and cleanliness were commendable. However, I would suggest a minor improvement in room amenities by providing tissues for guests' convenience. In conclusion, while the stay at the willows training centre had its merits, the failure to communicate the road closure overshadowed the overall experience. I hope the management takes this feedback into account for future guest interactions.

Had work in the Knowledge Centre next door, so was very convenient and good value for the tidy set up.

A different but enjoyable experience. The location is on a large complex at the end of a long and winding road. The hotel is modern with free coffee machines and also vending machines fir a midnight snack. Compact rooms supply all you need. Only down side is no AC for hot nights. My Autumn stay was fine. It's not budget but vfm. Breakfast breakfast was good and included fresh fruit sand pastries along with the usual hot selection. Overall an enjoyable stay.

Convenient and close to main road.

Good sized rooms. Comfortable beds.Good choice at breakfast. Very convenient for major roads when travelling. Al in all a good find.

Good value for money, great breakfast. Smart, clean rooms.

This is a really, really average Motel type experience. It’s a decent room, cheap TV and a tea / coffee, little safe kind of space but nowhere near worth the money. Some important points for anyone who might get fooled by their “Eco-hotel” kind of marketing: The air-con in the corridors is blasting out cold air (on a cold Sept evening) and the rooms are subsequently very cold - so guests need to put the heating on which then competes with the corridor air-con as the rooms heat up. Madness! And burning up money - which is reflected in the cost - as well as CO2 expended. All the “do-the-right-thing” signage which swamps their marketing is a classic way of saying what they actually DON’T understand nor subscribe to, really. Other Points to note If there’s a big Hooray Henry Party (a huge finance company block-booked the place) happening then do not expect an evening meal. The (lovely, well-meaning) young staff suggested Burger King “just over the road” as the alternative. Think on that business guests. The corridors are dark, with a soulless grey decor and the signage for the whole complex is either confusing or non-existant. The staff I spoke to said it’s a perennial complaint of guests. See attached picture which lists room numbers back to front. I was told that the (actually, amazing) gym “can only take ten guests” which I’m sure was not true as there were over forty pieces of equipment and loads of space. But guess what? The signage to there is very poor.

Second stay here and was just as great as the first time! Shame about the breakfast £15 for buffet that had been sat under a heat lamp and gone stale and tough no fresh turnover of food.

Information was non existent trying to find someone to ask was also non existent it’s ok having self service check in but more signs are needed to indicate where rooms are not have sign hidden behind reception desk. Food was excellent

Great location and food was okay that we had in the bar area. Only downside was the cobwebs in room and rubbish left on wardrobe shelf above hanging rail which gave an impression that cleaning not so great.

Nice enough and the staff are good but a bit overpriced. The food and especially drinks are extortionate- £6 for a 330ml bottle of lager!!

Room was lovely reception very helpful restaurant food lovely gym and sauna steam room and swimming pool highly recommend

Staying in the area for a wedding. Bed was comfortable, room is clean, staff are very friendly and helpful. Checked in late but was not an issue. Bar and restaurant hours were limited so we weren’t unable to use.

No full length mirror in the room, breakfast was appalling over cooked and cold, cold plates made it even worse

Good sized rooms. Comfortable beds.Good choice at breakfast. Very convenient for major roads when travelling. Al in all a good find.