Van der Valk Hotel Amsterdam Zuidas-Rai

La 8u

How is this a four star hotel... I do not know. I've never stayed in such a dirty room before in my whole life. The Room: The room itself was dirty. Looking into the corners of the room you would see clumbs of dust piled up. It gives the impression that the cleaning done in this room by the cleaners are to an extremely low standard. We have ordered room service and left it on the side table inside the hotel room anticipating that it would be cleared and cleaned the following day by the cleaners. We walk into our room the following day to see all of the room service still on the table and not collected? All the cleaners had done was replaced the towels and make the bed. (FYI during the whole stay they did not collect the room service and left it, for a 4 star hotel this is not a 4 star standard) It makes you think have they actually cleaned the room? Wanted to read a book in the bed before going to sleep? Forget about it. The light switch for all of the lamps didn't work, so it was either have all the blinding lights on or complete darkness. Again for a 4 star rating and the price I paid, this is shocking. Breakfast: The glasses for the juice were extremely dirty on each day. The staff were nowhere to be seen most of the time. Overall I'm disappointed in this hotel and wouldn't recommend it to anyone on this basis.

Room was beautiful, amazing view, spotless, spacious. Hotel staff were lovely, breakfast was nice. Wellness suite was nice, with all the different Saunas and etc. Transport to central really easy as Amsterdam Rai station less than 3min walk to the hotel. I would definitely recommend.

The room was lovely and cleaned when requested

the room itself and common areas were clean and well appointed. the staff were short with us. it was impossible to get an uber. this hotel is not near any tourist attractions. it made getting around hard. luckily we had a car. to get to the harbor from here was 25 minutes by car.