Name: Hampton Inn & Suites San Mateo-San Francisco Airport
Address: 2940 S. Norfolk Street, East San Mateo, San Mateo, California, United States of America, San Mateo, San Mateo County, US
Price range: $133–$382 per night
Rating: 9

What guests think

Across many recent reviews, travellers describe Hampton Inn & Suites San Mateo-San Francisco Airport as a clean, modern, and convenient hotel with friendly staff, comfortable rooms, and a generally satisfying included breakfast, plus free parking and on-site EV charging.

Common drawbacks include HVAC issues and weak shower pressure, occasional freeway or hallway noise, and inconsistent housekeeping or replenishment. The location is praised for easy access to SFO, Highway 101, and nearby dining and shopping, though a few guests disliked the back-entrance approach or felt the area less appealing. Expect a well-run mid-range stay with handy amenities and good value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently mention free parking and on-site Tesla/EV chargers, a decent gym, and pleasant common areas like the lobby and patio. A few note there is no pool, ice is not on every floor, laundry isn’t available, and charger spaces can reduce parking.

Related guest reviews

10

DANNY

Sep 29, 2025

·

Stayed 1 night

Great breakfast, free parking with clean rooms. No issues at all and I am the type that expects quality.

10

Lornnette

Jun 21, 2025

·

Stayed 6 nights

We liked the cornhole game and patio area.

10

Eulalie

Aug 25, 2025

·

Stayed 3 nights

The property is very new and the room is kept clean daily. I would rate it 5 if it has the pool advertised is real

10

Jaymee

Mar 31, 2024

·

Stayed 1 night

Everything is new and clean. The gym and hot breakfast are bonuses!

10

Eva

Apr 7, 2025

·

Stayed 2 nights

Would like improvement on parking lot due to spots taken by unused Tesla charging stations.

10

Bernard

Sep 21, 2025

·

Stayed 1 night

This hotel was excellent. Quiet, very clean, great breakfast, easy parking and the staff were all very nice. Would definitely stay here again.

10

Chelle

Oct 21, 2024

·

Stayed 2 nights

Staff was very friendly and welcoming. SPOTLESS lobby and rooms. Breakfast buffet was great- waffles are always a favorite. Only downside is ice isn’t on every floor but still convenient on 2 floors (only 5 floor hotel) . Will likely return. Highly Recommend!

10

Haunani

Aug 12, 2025

·

Stayed 2 nights

No laundry facilities My bathroom was not clean

10

Stanley

May 3, 2025

·

Stayed 6 nights

Tesla supercharging station on-site was awesome to have!

10

Kevin

Nov 18, 2024

·

Stayed 1 night

Quick and easy check in. Air conditioning and heat works well. Clean rooms. Easy night re-entry. Easy parking although odd way to get in. Easy drop off

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently call the property and rooms very clean and new-looking. Some report lapses such as hair in showers, missed trash removal, or bathrooms not fully refreshed.

Related guest reviews

10

Laura

Jan 11, 2026

·

Stayed 2 nights

Hotel was new and very clean. We were very pleased with the inside.

6

YAN

Sep 20, 2025

·

Stayed 8 nights

When we moved in, no shower gel. No one refilled. After the room cleaned, the trash can in the room was still full.

10

Gloria

Aug 7, 2025

·

Stayed 1 night

Staff is very approachable, polite. Facility, rooms are clean.

10

Jennifer

Mar 3, 2025

·

Stayed 1 night

The room was a great and the staff was amazing! But the bathroom needed a little more cleaning attention, especially in the shower. Someone else’s hair was in the shower as I looked to see if it needed a little cleaning.

8

Mamta

May 21, 2025

·

Stayed 3 nights

Didn't seem like House keeping actually cleaned the bathroom

10

Haunani

Aug 12, 2025

·

Stayed 2 nights

No laundry facilities My bathroom was not clean

10

Michael

Oct 19, 2025

·

Stayed 1 night

Very clean, very nice staff

8

deborah

Oct 7, 2025

·

Stayed 2 nights

Very clean hotel

10

Susan

Oct 30, 2025

·

Stayed 3 nights

Staff was professional, kind and courteous! The room was spotless.

8

Cynthia

Sep 19, 2025

·

Stayed 1 night

The hotel is well-maintained, (mostly) clean, and the staff is extremely friendly and welcoming. The reason I did not give my stay five stars is due to two concerns. First, upon arriving in my room, I noticed several hairs scattered around the shower floor and walls. While I understand that hair can sometimes be difficult to clean, the amount made it feel as though the cleaning was rushed rather than thorough, which was a bit off-putting. Second, while the staff is kind and provides excellent customer service, they appear to be short-staffed. On multiple occasions, my calls to the front desk went unanswered. Once, I had to go down to the lobby myself, where I found only one agent handling a line of guests checking in. That said, this hotel does have a lot of positives: the property is well-kept, the facilities are clean, free parking is provided, and the continental breakfast is a nice convenience. Overall, I would say this is a good place to stay, and I would consider returning in the future.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and modern, but several guests cite weak shower pressure, HVAC problems, and flat pillows; a few found rooms small or noted freeway or hallway noise. Sliding bathroom doors and always-on fans bothered some.

Related guest reviews

8

HYEONA

Oct 27, 2025

·

Stayed 1 night

Everything was clean, the staff were friendly, and the breakfast was great. Overall, I had a very good stay. The only downside was that I could hear people talking in the hallway from inside my room, which was a bit uncomfortable.

6

Ivan

Oct 23, 2025

·

Stayed 1 night

Hotel is painfully close to the freeway. The noise is constant. Hallways are insanely, unnecessarily bright. Impossible not to disturb sleeping occupants if you open the room door at night.

8

Ellen

Nov 6, 2024

·

Stayed 2 nights

New clean building. Problem is that the bathroom fan is on all the time, loud and aggravating. In addition to the noise hard to get the bathroom warm because of the fan. Cold as soon as you step out of the shower.

6

Vicky

Aug 18, 2025

·

Stayed 1 night

Likes: Free parking. Right off highway. Beds and bedding very comfortable. Plenty of outlets and USB. Shower was spacious but water pressure was weak. Dislikes: Room too small for two queen beds. Sliding bathroom door did not shield noises (running faucet and toilet flushing was very loud). Only one chair. Breakfast fair. Eggs and sausage patties did not taste like real eggs and sausages. The hard boiled egg made up for it. Bread items good. Loved the strawberry cream cheese! Waffles a plus. The tong for the muffins too small. Staff insisted tong be used for muffins but couldn't clamp the muffins without smashing it. No sanitizer anywhere. Should at least be placed around food area so guests can sanitize their hands after touching all the serving utensils and liquid dispensers.

4

Jasmine

Jan 27, 2025

·

Stayed 1 night

The room was clean, spacious, and only an eight minute drive from the San Mateo Event Center. The issue I experienced was with the Wi-Fi and cellular connectivity reaching my room. I was not able to use any of my mobile devices while in my room and did not receive text messages, calls, or notifications while my hotel room. Staff advised they were not able to change my room due to the hotel capacity.

10

Peter

Feb 26, 2025

·

Stayed 2 nights

The television lagged on every channel. Other than that everything was perfect.

8

Sarah

Aug 25, 2024

·

Stayed 1 night

Honestly the staff and cleanliness of this property is great. And it is super quiet which I appreciated. My dislikes were that the bathroom has the stupidest sliding door that doesn't lock (on purpose!) and the pillows are pretty flat. But again, why have a bathroom door like that? Thankfully it was only the two of us, but if you have kids or a family, no lock on a bathroom is rough.

6

David

Nov 7, 2025

·

Stayed 1 night

Pet fee exhorbitant vs competition. Room small vs other hampton inns. Footfalls above v loud

8

Elizabeth

Jul 29, 2024

·

Stayed 3 nights

The location is convenient and it’s quiet. They should consider updating the pillows as they were flat once you laid on them. The shampoo bottle was completely empty, so makes you question how detailed they are being when cleaning the rooms, but the rest was nice.

10

Ederly

Jul 28, 2025

·

Stayed 1 night

Everything are great, just need improvement with the shower pressure, it is weak.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and accommodating, with quick check-in and helpful support beyond the basics. Occasional negatives mention a rude interaction, unanswered calls during busy periods, or promised items not available.

Related guest reviews

10

Margaux

Sep 3, 2025

·

Stayed 2 nights

Great property and incredible staff, upon check out I notice my car completely covered in ants from a bush that was touching the girl at the counter was very concerned and appreciative of me reporting it she grabbed her phone to take video so she could alert the management and take care of it. Very well done

10

Monica

Nov 27, 2023

·

Stayed 3 nights

Overall the staff was excellent specially the front desk clearly answered questions and polite also the staff on the breakfast was excellent I appreciate very much

10

Evencio

Oct 10, 2025

·

Stayed 3 nights

One male staf member at the counter was an ass.

10

Sunny

Feb 4, 2025

·

Stayed 1 night

Check-in was fast and smooth. The front desk clerk, a young Asian lady with long hair, was efficient and very friendly, offering to let us choose a specific floor since there were many options available on Sunday evening. It’s always nice to be greeted by an efficient and friendly receptionist when checking in. The standard 2-Queen room was spacious enough for the three of us to store our luggage and necessities. The room was very clean. The housekeeping staff were also very friendly and helpful. The pillows were cloud-like and comfortable, and while the blankets were thin, they still kept us warm. The lobby was very spacious and clean, with modern decor. After checkout, I realized I had left my jacket in the closet, so I called the front desk. They kindly kept it in a bag for me until I picked up. Overall, the staff were excellent, and the cleanliness exceeded my expectations. I will definitely return when my daughter has a volleyball tournament at the San Mateo Event Center!

10

MICHAEL D

Aug 7, 2025

·

Stayed 3 nights

The room didn't have a TV remote at first, and the night clerk came up to the room and helped me log in to the Hilton app so I could turn off the television at 12:30 am. A new remote was waiting for me on my return the next evening.

6

Krystal

Jan 2, 2025

·

Stayed 1 night

I called for a baby crib or pack n play days before my stay to make sure it was available and the staff of course we will have items available. Once I checked in they stated they were out due to first come first serve. They should have told me that when I called so I could’ve bought my own or book somewhere else. The entire night I was worried for my child’s safety. Unable to have a restful night.

10

Christine

Nov 23, 2024

·

Stayed 1 night

Adel, the front desk clerk was very helpful to me when I was arranging travel. Also, Desiree was positive and welcoming. Nice breakfast. Everything is very well-thought out in all systems. “Living room” area is tasteful and warm.

10

William

Nov 28, 2025

·

Stayed 3 nights

Staff are friendly. Room is clean. Amenities are adequate.

10

Claudia

Sep 16, 2025

·

Stayed 3 nights

Second time I have stayed here. Excellent service!

8

Cynthia

Sep 19, 2025

·

Stayed 1 night

The hotel is well-maintained, (mostly) clean, and the staff is extremely friendly and welcoming. The reason I did not give my stay five stars is due to two concerns. First, upon arriving in my room, I noticed several hairs scattered around the shower floor and walls. While I understand that hair can sometimes be difficult to clean, the amount made it feel as though the cleaning was rushed rather than thorough, which was a bit off-putting. Second, while the staff is kind and provides excellent customer service, they appear to be short-staffed. On multiple occasions, my calls to the front desk went unanswered. Once, I had to go down to the lobby myself, where I found only one agent handling a line of guests checking in. That said, this hotel does have a lot of positives: the property is well-kept, the facilities are clean, free parking is provided, and the continental breakfast is a nice convenience. Overall, I would say this is a good place to stay, and I would consider returning in the future.

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AI-generated summary based on recent guest reviews

Location

Conveniently just off Highway 101 with easy access to SFO, the Event Center, and nearby shops and restaurants. A few guests noted freeway noise or disliked the back-entrance approach.

Related guest reviews

10

Rachel

Dec 11, 2023

·

Stayed 1 night

Clean new property conveniently located in San Mateo. Good pho and top notch Chinese bakery in the next door shopping plaza.

8

Kay

Dec 4, 2024

·

Stayed 1 night

The entrance to the hotel felt a bit unsafe as we had to enter from the back of the hotel. It was dark and the area was a bit messy.

10

Michele

Mar 25, 2025

·

Stayed 2 nights

Great location near airport. Close to Hillsdale Mall.

10

Alex

Feb 9, 2025

·

Stayed 6 nights

Great new hotel inna very convenient location

10

JoAnna Moon

Oct 12, 2025

·

Stayed 2 nights

Good location, close to the event center, freeways, food.

8

Michelle

Jul 30, 2024

·

Stayed 1 night

Great property. Clean & helpful, friendly staff. Drawback was freeway noise.

8

Roderick

Sep 2, 2025

·

Stayed 2 nights

I like that it’s very convenient. Near to dine in and grocery.

10

Michael

Jul 7, 2024

·

Stayed 1 night

Conveniently located just off 101, this hotel is just under a year old and still looks new. The staff were friendly and professional, especially Rosalie in the breakfast room. She went out of her way to keep food stocked and customers happy!

10

Arwin

Aug 6, 2025

·

Stayed 1 night

Not far from SFO. Excellent amenities across the highway. Safe and walkable neighborhood. Breakfast was great.

10

Samantha

May 18, 2025

·

Stayed 2 nights

We had a nice stay and were pretty comfortable. If you’re a light sleeper, bring earplugs. The hotel is right by the freeway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly rated good with plenty of options and early service, and many appreciate 24/7 lobby coffee/tea/cocoa. At busy times items ran out or quality felt average, and some prefer reusable plates.

Related guest reviews

10

DANNY

Sep 29, 2025

·

Stayed 1 night

Great breakfast, free parking with clean rooms. No issues at all and I am the type that expects quality.

6

Lutfa

Aug 5, 2025

·

Stayed 3 nights

The room we had was a 2 queen beds. I was very surprised at how spacious it was. It was very comfortable staying for a couple of nights with an active toddler. The hotel was very clean and the cleaning team was very friendly. Though they had very few towels, when we inquired with the front desk, they said housekeeping will come on day 4, however, when we returned to our room on day 3, they refilled with plenty of towels to spare and took out the trash. What was bothersome was the breakfast staff. When we would go past 9:30am, almost everything was empty (pastries, condiments, yogurt, etc.) and no one to refill when breakfast ends at 10am. The lack of service was quite shocking given how often I stay at hotels with breakfast, (our 3rd one in 2 weeks). It was very off-putting to have people, including us, walking around looking for food to eat besides make-your-own waffles.

10

Calum

Aug 14, 2025

·

Stayed 1 night

Comfy clean rooms with free parking. Loved the free tea/coffee in the lobby. Breakfast was tasty but I would suggest they change to using actual plates and utensils instead of paper plates and plastic knives and forks - it cheapens what would otherwise be a good breakfast.

10

Eric

Jul 17, 2025

·

Stayed 1 night

Excellent. The breakfast was amazing.

10

Maria

Oct 12, 2024

·

Stayed 5 nights

It was pretty good! Very quiet and peaceful. The cleanest hotel I’ve ever stayed at. We loved the they had different options for breakfast every day.

10

Karen

Nov 5, 2024

·

Stayed 4 nights

Newer looking property, free amazing breakfast with new options each day, clean, free parking, very friendly and helpful staff! Stayed here for 4 days & 5 nights, it was super convenient being close to the airport but also having such great perks like the breakfast and free parking that other locations in the area do not offer. Zero complaints from our long stay here.

10

Joshin

Sep 20, 2024

·

Stayed 4 nights

many breakfast options

8

Cindy

Aug 6, 2025

·

Stayed 1 night

The hotel was great. Very clean & comfortable. My only gripe is that they were not prepared on Saturday for the large amount of people at breakfast. Everything was basically picked over. No forks. When I asked if they could put out more the lady said no. Same as the eggs. All gone & lady said no more. Coffee gone. They should know by by the amount of reservations they have to accommodate. I'm sure they had additional supplies in the back, they just did not want to put them out.

10

Jennie

Jun 29, 2025

·

Stayed 1 night

The breakfast was very good. There were some vegan and gluten free options upon request, which is stellar.

10

Julie

Dec 16, 2024

·

Stayed 2 nights

Great stay for the family. The complimentary coffee, tea and coco bar was amazing. Breakfast was great, staff was friendly and the lobby was set up for hanging out when we didn't want to be in our room.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$184
February	$202
March	$196
April	$165
May	$195
June	$211
July	$194
August	$177
September	$202
October	$212
November	$168
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $379	18 $151	19 $149
20 $160	21 $323	22 $325	23 $382	24 $259	25 $161	26 $201
27 $184	28 $244	29 $276	30 $287

Su	Mo	Tu	We	Th	Fr	Sa
				1 $193	2 $151	3 $153
4 $166	5 $253	6 $304	7 $311	8 $230	9 $151	10 $153
11 $165	12 $242	13 $305	14 $283	15 $231	16 $144	17 $144
18 $146	19 $211	20 $285	21 $257	22 $176	23 $133	24 $134
25 $143	26 $205	27 $250	28 $240	29 $160	30 $136	31 $144

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mob Hearing, Ri Shower, High Floor)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Studio Suite, 2 Queen Beds

Room, 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio Suite, 1 King Bed

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites San Mateo-San Francisco Airport

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Prices for upcoming dates