Buchanan Arms Hotel & Leisure, Sure Hotel Collection
US$90
/ night
Avg. for October
Prices for Buchanan Arms Hotel & Leisure, Sure Hotel Collection
Select dates to see prices and availability
US$90
/ night
Avg. for October
Monthly average prices
Nightly prices at Buchanan Arms Hotel & Leisure, Sure Hotel Collection average US$81 in the cheapest month (February) and US$120 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$81 |
| February | US$81 |
| March | US$86 |
| April | US$100 |
| May | US$120 |
| June | US$104 |
| July | US$105 |
| August | US$99 |
| September | US$98 |
| October | US$90 |
| November | US$82 |
| December | US$88 |
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M
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Oct · US$90
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Most expensive: May (~US$120)
Cheapest: February (~US$81)
About this property
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Rooms
Stay in one of 52 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Location
Located in Drymen, Buchanan Arms Hotel & Leisure, Sure Hotel Collection is in a rural location, within a 15-minute walk of Drymen War Memorial and Rob Roy Way - South. This hotel is 1.8 mi (3 km) from Loch Lomond and The Trossachs National Park and 0.7 mi (1.1 km) from West Highland Way Trail Access - Balmaha.
What's nearby
Drymen War Memorial(0.1 Miles)
Rob Roy Way - South(0.2 Miles)
West Highland Way Trail Access - Balmaha(0.7 Miles)
Loch Lomond and The Trossachs National Park(1.8 Miles)
Balmaha Visitor Centre(4 Miles)
Conic Hill(4.2 Miles)
Inchailloch(4.3 Miles)
Balloch Castle Country Park(7.2 Miles)
Art4you Scotland(7.3 Miles)
Balloch Castle(7.6 Miles)
Three Lochs Way(7.9 Miles)
Glengoyne Distillery(8.2 Miles)
SEA LIFE Loch Lomond Aquarium(8.5 Miles)
Maid of the Loch(8.6 Miles)
Loch Lomond Bird of Prey Centre(8.8 Miles)
Glasgow International Airport (GLA)(24 Miles)
Glasgow (PIK-Prestwick)(60.8 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Location
23 Main Street, Drymen, Drymen, Scotland, United Kingdom
Drymen War Memorial (0.1 Miles)
Rob Roy Way - South (0.2 Miles)
West Highland Way Trail Access - Balmaha (0.7 Miles)
Loch Lomond and The Trossachs National Park (1.8 Miles)
Balmaha Visitor Centre (4 Miles)
Conic Hill (4.2 Miles)
Room options
3
Standard Room, 1 Double Bed
1 Double Bed
Sleeps 2
HeatingPrivate BathroomTV
2
Executive Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
HeatingPrivate BathroomTV
4
Superior Room, 2 Twin Beds
2 Single Beds
Sleeps 2
HeatingPrivate BathroomTV
3
Superior Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
HeatingPrivate BathroomTV
3
Family Room, Multiple Beds (With Sofabed)
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 2
HeatingPrivate BathroomTV
4
Standard Room, 2 Twin Beds
2 Single Beds
Sleeps 2
HeatingPrivate BathroomTV
Guest reviews of Buchanan Arms Hotel & Leisure, Sure Hotel Collection
7.5
Good
Based on 1,369 verified reviews
Who stays here?
Business
7%
Couple
54%
Family
20%
Group
15%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Buchanan Arms Hotel & Leisure, Sure Hotel Collection as well located for Loch Lomond with enjoyable pool and spa facilities, but dated rooms, patchy Wi-Fi, and occasional noise or heat issues that can affect comfort.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers describe Buchanan Arms Hotel & Leisure, Sure Hotel Collection as well located for Loch Lomond with enjoyable pool and spa facilities, but dated rooms, patchy Wi-Fi, and occasional noise or heat issues that can affect comfort.
Many praise welcoming staff and good value. Some rooms are spacious with comfortable beds, though corridors and multiple stairways can make access difficult for those with mobility needs. Other recurring downsides include inconsistent housekeeping and restaurant service that can be slow or disorganised. Overall, expect a characterful older property with variable room quality.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities are a consistent highlight, with many enjoying the pool, sauna, steam room and gym; occasional issues include the steam room being out of order and the spa looking tired. Access can be difficult due to many stairs and no lift; parking is generally easy.
Related guest reviews
10
Barry
10 Aug 2024
·
Stayed 1 night
Lovely place to stay. Great gym, pool and leisure facilities. Would definitely stay again
Lovely place to stay. Great gym, pool and leisure facilities. Would definitely stay again
10
Stewart
27 Aug 2025
·
Stayed 2 nights
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
4
Elizabeth
16 Sept 2025
·
Stayed 1 night
There were no elevators which wouldn’t have been a problem, except we had to go through lots of hallways and down several flights of stairs with our luggage. One of our rooms had lots of spiders in it. Breakfast was served a little late so we weren’t able to eat anything before we needed to get back on the road; there wasn’t even any fruit or coffee/tea set out so people could grab stuff on the go.
There were no elevators which wouldn’t have been a problem, except we had to go through lots of hallways and down several flights of stairs with our luggage. One of our rooms had lots of spiders in it. Breakfast was served a little late so we weren’t able to eat anything before we needed to get back on the road; there wasn’t even any fruit or coffee/tea set out so people could grab stuff on the go.
4
James
21 Jun 2023
·
Stayed 2 nights
Staff were okay, but lack of elevators and so many stairs for a disabled person like myself was absolutely hellish.
Staff were okay, but lack of elevators and so many stairs for a disabled person like myself was absolutely hellish.
10
Kenneth
23 Nov 2023
·
Stayed 1 night
Great staff fantastic food leisure facilities were first class
Great staff fantastic food leisure facilities were first class
8
James
16 Jun 2025
·
Stayed 1 night
The overall stay was good the staff were very helpful and friendly and the hotel itself was nice however ever so slightly dated and the room was boiling and no way we could find to turn it down. The breakfast was a standard buffet breakfast and was decent quality. The pool area seemed clean and well maintained but the steam room was out of service. My only criticism of the pool area and the hotel as a whole is the changing area for the pool as there are no individual changing areas in the mens changing room and there were two young girls in there which i felt to be quite inappropriate as i had to leave and wait for them to finish up before changing. All in all we enjoyed our stay and will likely be back.
The overall stay was good the staff were very helpful and friendly and the hotel itself was nice however ever so slightly dated and the room was boiling and no way we could find to turn it down. The breakfast was a standard buffet breakfast and was decent quality. The pool area seemed clean and well maintained but the steam room was out of service. My only criticism of the pool area and the hotel as a whole is the changing area for the pool as there are no individual changing areas in the mens changing room and there were two young girls in there which i felt to be quite inappropriate as i had to leave and wait for them to finish up before changing. All in all we enjoyed our stay and will likely be back.
6
Pauline
31 Aug 2025
·
Stayed 1 night
Have stayed here a few times before. We came for our anniversary but unfortunately wasn’t impressed this time. Our room was nice enough and comfy bed. There was 2 coffee cups with coffee & tea but no teaspoons to stir it. There also was no hand soap, shower gel etc or anything at all to wash your hands with in the bathroom which I found pretty poor. The spa is ok, pool is nice but it’s very tired looking and needs a good upgrade tbh. Steamroom was like sitting in a cupboard.
Have stayed here a few times before. We came for our anniversary but unfortunately wasn’t impressed this time. Our room was nice enough and comfy bed. There was 2 coffee cups with coffee & tea but no teaspoons to stir it. There also was no hand soap, shower gel etc or anything at all to wash your hands with in the bathroom which I found pretty poor. The spa is ok, pool is nice but it’s very tired looking and needs a good upgrade tbh. Steamroom was like sitting in a cupboard.
8
Nathan
11 Jul 2025
·
Stayed 1 night
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
10
Sam
12 Jul 2025
·
Stayed 1 night
So good! The spa was fabulous! Clean, nice size pool for a gentle paddle, definitely a delightful stop!
So good! The spa was fabulous! Clean, nice size pool for a gentle paddle, definitely a delightful stop!
10
Kenneth
22 Nov 2023
·
Stayed 2 nights
Staff very friendly superior room very spacious food amazing leisure facilities fantastic
Staff very friendly superior room very spacious food amazing leisure facilities fantastic
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: several guests report mouldy bathrooms, dusty or stained carpets, and inconsistent housekeeping, while others found rooms and leisure areas clean. Overall standards feel inconsistent rather than uniformly poor.
Related guest reviews
8
Wijdan
13 Jul 2025
·
Stayed 1 night
The place is nice, clean, staff are very nice WiFi signal is weak, the washroom needs to be updated, it was a very hot day, yet the heaters were on in the hallways Otherwise the room and the washroom were very clean and spacious
The place is nice, clean, staff are very nice WiFi signal is weak, the washroom needs to be updated, it was a very hot day, yet the heaters were on in the hallways Otherwise the room and the washroom were very clean and spacious
10
Stewart
27 Aug 2025
·
Stayed 2 nights
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
6
Margaret
21 Dec 2023
·
Stayed 2 nights
Looked like room hadn’t been used for a while as dead spider in bath. Also there were only 2 coffee sachets there which turned out to be decaf so had not been topped up since previous guests had stayed. Bedding and towels were clean and fine but carpet was filthy, so bad that I had to wear shoes as I’d forgotten to take slippers. Stayed 2 nights and when we came back into the room after being out during the day housekeeping had topped up coffee, hot chocolate sachets etc and had just pulled the duvet up towards pillows but not sorted it properly nor was the room hoovered. Very disappointing.
Looked like room hadn’t been used for a while as dead spider in bath. Also there were only 2 coffee sachets there which turned out to be decaf so had not been topped up since previous guests had stayed. Bedding and towels were clean and fine but carpet was filthy, so bad that I had to wear shoes as I’d forgotten to take slippers. Stayed 2 nights and when we came back into the room after being out during the day housekeeping had topped up coffee, hot chocolate sachets etc and had just pulled the duvet up towards pillows but not sorted it properly nor was the room hoovered. Very disappointing.
8
Laura
7 May 2024
·
Stayed 1 night
Our rooms were not ready when we arrived so we had a beer in the bar. We were tired from hiking and there was no where to stretch out and relax. Room was pretty clean, but it looked like the carpet wasn't vacuumed too well, but was okay.
Our rooms were not ready when we arrived so we had a beer in the bar. We were tired from hiking and there was no where to stretch out and relax. Room was pretty clean, but it looked like the carpet wasn't vacuumed too well, but was okay.
4
Maria
29 Apr 2025
·
Stayed 1 night
Friendly staff and decent food unfortunately does not make up for moldy rooms with disgusting carpets. Room was terrible but the rest allright
Friendly staff and decent food unfortunately does not make up for moldy rooms with disgusting carpets. Room was terrible but the rest allright
6
Ian
20 Aug 2025
·
Stayed 2 nights
Had two night stay and slept really well, so no complaints about the beds. Staff friendly. Decor generally very poor (carpets and walls in particular need attention) and no need for radiators to be on during the summer - some of the corridors were uncomfortably hot. Carpets smelly.
Had two night stay and slept really well, so no complaints about the beds. Staff friendly. Decor generally very poor (carpets and walls in particular need attention) and no need for radiators to be on during the summer - some of the corridors were uncomfortably hot. Carpets smelly.
8
kim
22 Oct 2025
·
Stayed 2 nights
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
6
Lynsay
21 Jul 2025
·
Stayed 2 nights
Have stayed in the hotel on 2 separate occasions, once with husband in March and this weekend with husband and daughter. The room in our first stay was fine, a standard double room. The only issue was the mold in the bathroom was quite off putting. The hotel staff did acknowledge that the hotel was scheduled for redecorating. We ate in the hotel restaurant one night, the food was nice but the service was very slow. The swimming pool was of a good temperature as was the jacuzzi. On our recent stay we stayed in a family room. The room was fine but we have stayed in far nicer, more spacious family rooms. The bed my daughter slept on was an old metal framed, single pop up bed. The bathroom seemed to be mold free but was quite small. The toilet seat was a different shape to the actual toilet which made things quite uncomfortable. We ate in the restaurant one night and again although did was fine, the service is very slow. We ate on the 2nd night in a different local restaurant where the food was lovely and service great. Do to the hotel having a swimming pool we would perhaps stay here again but would eat meals elsewhere.
Have stayed in the hotel on 2 separate occasions, once with husband in March and this weekend with husband and daughter. The room in our first stay was fine, a standard double room. The only issue was the mold in the bathroom was quite off putting. The hotel staff did acknowledge that the hotel was scheduled for redecorating. We ate in the hotel restaurant one night, the food was nice but the service was very slow. The swimming pool was of a good temperature as was the jacuzzi. On our recent stay we stayed in a family room. The room was fine but we have stayed in far nicer, more spacious family rooms. The bed my daughter slept on was an old metal framed, single pop up bed. The bathroom seemed to be mold free but was quite small. The toilet seat was a different shape to the actual toilet which made things quite uncomfortable. We ate in the restaurant one night and again although did was fine, the service is very slow. We ate on the 2nd night in a different local restaurant where the food was lovely and service great. Do to the hotel having a swimming pool we would perhaps stay here again but would eat meals elsewhere.
4
Lesley
21 Jul 2025
·
Stayed 3 nights
The hotel buildings and furnishings are very tired. Window catches on bathroom and bedroom windows had fallen off. Bedroom lock only worked intermittently. The bathroom was last updated many years ago and the radiator was rusty and had black growth behind both it and the bath. There was no Wi-Fi to the room. There was no way you could have the side light on and charge your phone at the same time. Central heating was on on July - I was told by hotel staff that if it wasn't on there would be no hot water. Food was good, service not so good.
The hotel buildings and furnishings are very tired. Window catches on bathroom and bedroom windows had fallen off. Bedroom lock only worked intermittently. The bathroom was last updated many years ago and the radiator was rusty and had black growth behind both it and the bath. There was no Wi-Fi to the room. There was no way you could have the side light on and charge your phone at the same time. Central heating was on on July - I was told by hotel staff that if it wasn't on there would be no hot water. Food was good, service not so good.
6
Sally
21 Aug 2024
·
Stayed 2 nights
The property is old and rather run down, and we had substantial mould in one of the bathrooms. Paint is peeling in many places and left flaking on the carpets in corridors and rooms. It's a great property that needs to be looked after better.
The property is old and rather run down, and we had substantial mould in one of the bathrooms. Paint is peeling in many places and left flaking on the carpets in corridors and rooms. It's a great property that needs to be looked after better.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally dated and vary in size, with several guests noting very warm temperatures, weak or non-existent Wi-Fi, and occasional noise from live music or thin walls; showers can be unreliable. Positives include comfortable beds and some spacious rooms.
Related guest reviews
8
SUSAN
31 Jul 2025
·
Stayed 3 nights
Bed comfort was good ,we jad no internet access in 1st room upon complaint we were upgrade to another room,food options erre good although service in the restaurant was pretty poor ,heating was ridiculous wae too warm every heater in building was on 24/7 considering it was the end of july (height of summer ) it wasnt pleasant at all
Bed comfort was good ,we jad no internet access in 1st room upon complaint we were upgrade to another room,food options erre good although service in the restaurant was pretty poor ,heating was ridiculous wae too warm every heater in building was on 24/7 considering it was the end of july (height of summer ) it wasnt pleasant at all
4
Jenny
25 Aug 2024
·
Stayed 1 night
This hotel was a convenient stop along the West Highland Way hiking trail. The staff was friendly, but not all that helpful. The check in staff should have told us upon checking in that there was going to be live music until 11:00 just below our room. We were jet lagged and wanted to sleep early, and the music went for 3 hours. The toilet and sink were not working properly, even with someone coming to service them. The carpet in the room was not clean, most likely mud from someone’s hiking boots. The manager, upon our request, did take care of our breakfast for our trouble, which was nice.
This hotel was a convenient stop along the West Highland Way hiking trail. The staff was friendly, but not all that helpful. The check in staff should have told us upon checking in that there was going to be live music until 11:00 just below our room. We were jet lagged and wanted to sleep early, and the music went for 3 hours. The toilet and sink were not working properly, even with someone coming to service them. The carpet in the room was not clean, most likely mud from someone’s hiking boots. The manager, upon our request, did take care of our breakfast for our trouble, which was nice.
8
Richard
22 Jul 2024
·
Stayed 1 night
Good hotel though could do with some updating, showers not great as there was no water pressure. Some staff were great, mainly serving staff and bar staff, some couldn’t be bothered, they were very helpful with dinner for our group of 9 making sure we got sorted. Would go back if we where in that area again
Good hotel though could do with some updating, showers not great as there was no water pressure. Some staff were great, mainly serving staff and bar staff, some couldn’t be bothered, they were very helpful with dinner for our group of 9 making sure we got sorted. Would go back if we where in that area again
6
Oliver
17 Sept 2025
·
Stayed 2 nights
We stayed for a couple of nights whilst visiting family in the area. We felt that the hotel was comfortable, but in need of significant modernising. Our room was feeling very tired , with dated and scuffed furnishings . The walls were also very thin leading to disturbed sleep thanks to some amerous neighbours! The leisure facilities are a real bonus, with a good pool, steam room, sauna and jacuzzi. The staff both in the hotel and at the pool were profesional and friendly throughout our stay
We stayed for a couple of nights whilst visiting family in the area. We felt that the hotel was comfortable, but in need of significant modernising. Our room was feeling very tired , with dated and scuffed furnishings . The walls were also very thin leading to disturbed sleep thanks to some amerous neighbours! The leisure facilities are a real bonus, with a good pool, steam room, sauna and jacuzzi. The staff both in the hotel and at the pool were profesional and friendly throughout our stay
8
alan
27 Apr 2023
·
Stayed 1 night
Stayed here for an overnight stop whilt travelling from the South East to Inverness. Hotel was very comfortable. Very large room - spacious, comfortable and had everything we needed for an overnight stop. Our first room had an issue with the toilet flush. Reported to reception and we were moved straight away to the room next door.
Stayed here for an overnight stop whilt travelling from the South East to Inverness. Hotel was very comfortable. Very large room - spacious, comfortable and had everything we needed for an overnight stop. Our first room had an issue with the toilet flush. Reported to reception and we were moved straight away to the room next door.
6
Tony
28 Oct 2025
·
Stayed 1 night
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
8
kim
22 Oct 2025
·
Stayed 2 nights
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
6
shirley
18 Nov 2025
·
Stayed 3 nights
The rooms are very basis and desperately in need of refurbishment especially the bathroom Very limited housekeeping service and WiFi non existent Overall the breakfast was good but hot food ran out on the 1st morning before the end of service Stbaff very friendly
The rooms are very basis and desperately in need of refurbishment especially the bathroom Very limited housekeeping service and WiFi non existent Overall the breakfast was good but hot food ran out on the 1st morning before the end of service Stbaff very friendly
8
Nathan
11 Jul 2025
·
Stayed 1 night
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
4
Leanne
31 May 2024
·
Stayed 2 nights
WiFi available. Didn't work in room or anywhere else in the Hotel
WiFi available. Didn't work in room or anywhere else in the Hotel
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with quick fixes or room moves when problems arise, but service can be slow or disorganised in the restaurant and bar, and the hotel sometimes feels understaffed. A few guests reported brusque interactions or poor communication.
Related guest reviews
10
Stewart
27 Aug 2025
·
Stayed 2 nights
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
2
Sabah
6 May 2024
·
Stayed 1 night
Avoid that place ! Very rude staff, room was not clean at all , Lady manager was very disrespectful , Food wasn’t great, DONT WASTE YOUR MONEY!!!
Avoid that place ! Very rude staff, room was not clean at all , Lady manager was very disrespectful , Food wasn’t great, DONT WASTE YOUR MONEY!!!
8
Heather
22 Jul 2023
·
Stayed 3 nights
Hotel in transitional period having been taken over. Outside needs a bit of freshening up but our bedroom (grandparents and child) was clean and beds very comfortable. Like many old Scottish hotels rooms are on varying corridor levels and not suitable for disabled although they may be able to accommodate somewhere. Breakfast was extra although some sites say pay £10, but I was advised by hotel that price was for room only, meals in addition. Breakfast was adequate , evening meal fine and staff very pleasant. Couple of minor problems were fixed very quickly with apologies . Enjoyed our stay.
Hotel in transitional period having been taken over. Outside needs a bit of freshening up but our bedroom (grandparents and child) was clean and beds very comfortable. Like many old Scottish hotels rooms are on varying corridor levels and not suitable for disabled although they may be able to accommodate somewhere. Breakfast was extra although some sites say pay £10, but I was advised by hotel that price was for room only, meals in addition. Breakfast was adequate , evening meal fine and staff very pleasant. Couple of minor problems were fixed very quickly with apologies . Enjoyed our stay.
6
Tony
28 Oct 2025
·
Stayed 1 night
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
6
David
1 Nov 2024
·
Stayed 1 night
Enjoyed the leisure facilities, large bedroom with 3 windows (room 37) but hotel was very short staffed particularly at breakfast and trying to order a drink from the bar. Don't see us going back.
Enjoyed the leisure facilities, large bedroom with 3 windows (room 37) but hotel was very short staffed particularly at breakfast and trying to order a drink from the bar. Don't see us going back.
8
Joe
7 Dec 2022
·
Stayed 19,330 nights
This was my 4th time here and this time I took my girlfriends parents and we went as a party of 4 with 2 rooms. The menu for dinner is so bad its a shame the used to do the best fish and chips. Any time I had a pint it tasted really funny so I had to drink out of a bottle. I was also assured I could stay in the lobby drinking to whatever time we wished only for the bar to be locked at 11:30 with no last call. We loved the pool and the steam room and about half of the staff were nice. Manager tried his best but his reception staff, a few waiters and the night porter let him down big time. The staff down at the leisure centre were lovely but a big mention to Leo the waiter/barman. Saved the stay for this place and if it wasn't for him we probably would never go back. Crazy as he has only been there a few months!
This was my 4th time here and this time I took my girlfriends parents and we went as a party of 4 with 2 rooms. The menu for dinner is so bad its a shame the used to do the best fish and chips. Any time I had a pint it tasted really funny so I had to drink out of a bottle. I was also assured I could stay in the lobby drinking to whatever time we wished only for the bar to be locked at 11:30 with no last call. We loved the pool and the steam room and about half of the staff were nice. Manager tried his best but his reception staff, a few waiters and the night porter let him down big time. The staff down at the leisure centre were lovely but a big mention to Leo the waiter/barman. Saved the stay for this place and if it wasn't for him we probably would never go back. Crazy as he has only been there a few months!
10
Fiona
15 Sept 2023
·
Stayed 1 night
Staff were excellent.
Staff were excellent.
6
Lynsay
21 Jul 2025
·
Stayed 2 nights
Have stayed in the hotel on 2 separate occasions, once with husband in March and this weekend with husband and daughter. The room in our first stay was fine, a standard double room. The only issue was the mold in the bathroom was quite off putting. The hotel staff did acknowledge that the hotel was scheduled for redecorating. We ate in the hotel restaurant one night, the food was nice but the service was very slow. The swimming pool was of a good temperature as was the jacuzzi. On our recent stay we stayed in a family room. The room was fine but we have stayed in far nicer, more spacious family rooms. The bed my daughter slept on was an old metal framed, single pop up bed. The bathroom seemed to be mold free but was quite small. The toilet seat was a different shape to the actual toilet which made things quite uncomfortable. We ate in the restaurant one night and again although did was fine, the service is very slow. We ate on the 2nd night in a different local restaurant where the food was lovely and service great. Do to the hotel having a swimming pool we would perhaps stay here again but would eat meals elsewhere.
Have stayed in the hotel on 2 separate occasions, once with husband in March and this weekend with husband and daughter. The room in our first stay was fine, a standard double room. The only issue was the mold in the bathroom was quite off putting. The hotel staff did acknowledge that the hotel was scheduled for redecorating. We ate in the hotel restaurant one night, the food was nice but the service was very slow. The swimming pool was of a good temperature as was the jacuzzi. On our recent stay we stayed in a family room. The room was fine but we have stayed in far nicer, more spacious family rooms. The bed my daughter slept on was an old metal framed, single pop up bed. The bathroom seemed to be mold free but was quite small. The toilet seat was a different shape to the actual toilet which made things quite uncomfortable. We ate in the restaurant one night and again although did was fine, the service is very slow. We ate on the 2nd night in a different local restaurant where the food was lovely and service great. Do to the hotel having a swimming pool we would perhaps stay here again but would eat meals elsewhere.
6
Chris
28 Dec 2023
·
Stayed 1 night
non accommodating in finding a table for two for dinner at 1800. and was told to come back at 2000. At the time of the enquiry the dining room was completely empty.. No attempt apologise or come up with an option and 2000 for a meal was too late for us
non accommodating in finding a table for two for dinner at 1800. and was told to come back at 2000. At the time of the enquiry the dining room was completely empty.. No attempt apologise or come up with an option and 2000 for a meal was too late for us
4
Gemma
17 Nov 2024
·
Stayed 1 night
My husband and I have stayed at Buchanan arms a number of times as a couple, we booked a return stay with our baby and the entire stay was a massive let down . Check in was fine and the girl was lovely and welcoming, our room was clean and spacious and nice and warm. Unfortunately that’s where the positives ended. Our room was right after the lounge area, so we not only heard every single time anyone used the public toilet/hand dryers, but the live singer who was on until after 11pm in the lounge was so loud it made it impossible for us to get our baby to settle for bed. I specifically phoned ahead of our visit to say we were bringing her with us so I thought this would have been taken into consideration when dealing with room allocations and expected a quieter more peaceful area of the hotel. Our awful nights sleep was further interrupted when the fire alarm went off twice at 7am in the morning waking our already grumpy and overtired baby. Not exactly the relaxing stay we had hoped for!! We hadn’t made a reservation for dinner but went down on the off chance that there would be space for us. The attitude from the man in the restaurant was disgusting. He was very dismissive and basically told us to go away when we said that we hadn’t made a reservation. I understand we should have booked a table in advance but his attitude and the way he spoke to us was horrible and extremely uncalled for.
My husband and I have stayed at Buchanan arms a number of times as a couple, we booked a return stay with our baby and the entire stay was a massive let down . Check in was fine and the girl was lovely and welcoming, our room was clean and spacious and nice and warm. Unfortunately that’s where the positives ended. Our room was right after the lounge area, so we not only heard every single time anyone used the public toilet/hand dryers, but the live singer who was on until after 11pm in the lounge was so loud it made it impossible for us to get our baby to settle for bed. I specifically phoned ahead of our visit to say we were bringing her with us so I thought this would have been taken into consideration when dealing with room allocations and expected a quieter more peaceful area of the hotel. Our awful nights sleep was further interrupted when the fire alarm went off twice at 7am in the morning waking our already grumpy and overtired baby. Not exactly the relaxing stay we had hoped for!! We hadn’t made a reservation for dinner but went down on the off chance that there would be space for us. The attitude from the man in the restaurant was disgusting. He was very dismissive and basically told us to go away when we said that we hadn’t made a reservation. I understand we should have booked a table in advance but his attitude and the way he spoke to us was horrible and extremely uncalled for.
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AI-generated summary based on recent guest reviews
Location
Location is consistently praised for access to Drymen village, Loch Lomond, and the West Highland Way, offering a quiet base for walking and exploring. Parking is generally straightforward.
Related guest reviews
10
Clarence
19 May 2023
·
Stayed 2 nights
Well located hotel and was better than I had expected for the price of the accommodation. I would certainly recommend and will stay again on my next trip to Loch Lomond.
Well located hotel and was better than I had expected for the price of the accommodation. I would certainly recommend and will stay again on my next trip to Loch Lomond.
10
Amanda Kaye
29 May 2023
·
Stayed 9 nights
Loved my stay! Cute hotel in a nice little village!
Loved my stay! Cute hotel in a nice little village!
10
Alex
29 Aug 2024
·
Stayed 1 night
Nice room convenient to West Highland Way!
Nice room convenient to West Highland Way!
10
Paul
28 May 2025
·
Stayed 1 night
very comfortable place, well situated - the only down side was 30 stairs to get to our room - but it was a comfortable room. the swim and gym facilities of course were a real bonus - added to our value
very comfortable place, well situated - the only down side was 30 stairs to get to our room - but it was a comfortable room. the swim and gym facilities of course were a real bonus - added to our value
8
Stephen
8 Aug 2024
·
Stayed 3 nights
Location was perfect for the west Highland way Spa and gym facilities are very good. Great breakfast, and very friendly staff.
Location was perfect for the west Highland way Spa and gym facilities are very good. Great breakfast, and very friendly staff.
8
Nathan
11 Jul 2025
·
Stayed 1 night
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
10
sharon
5 May 2025
·
Stayed 2 nights
Great location.. great for walking & hiking.. close drive orcwalk to many attractions
Great location.. great for walking & hiking.. close drive orcwalk to many attractions
10
Daniel
10 Jun 2024
·
Stayed 1 night
Comfortable stay in a quaint hotel close to Loch Lomond.
Comfortable stay in a quaint hotel close to Loch Lomond.
8
RICHARD
29 May 2023
·
Stayed 2 nights
Good situation
Good situation
10
Ian
11 Jul 2025
·
Stayed 2 nights
An excellent location in a quiet area.
An excellent location in a quiet area.
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AI-generated summary based on recent guest reviews
Dining
Many guests enjoyed dinner and rated breakfast as good to excellent, with decent value and options including smaller portions. However, recurring complaints note items running out or not kept hot at breakfast, slow or uneven service, and difficulties securing tables without reservations.
Related guest reviews
10
Stewart
27 Aug 2025
·
Stayed 2 nights
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
8
Lynda
24 Aug 2024
·
Stayed 1 night
Lovely staff, good dinner, room needed a bit of TLC but good value for money
Lovely staff, good dinner, room needed a bit of TLC but good value for money
4
Anita
9 Aug 2023
·
Stayed 1 night
Staff missing for 5 minutes at check in. Booked twin room, given a double, beds split on request but sheets too small for bed so didn’t reach under pillows, but comfortable mattresses. Waited an hour and a quarter from ordering for dinner to be served, although waitress mistakenly tried to serve cheese and biscuits before dinner. Wrong drink served, rectified then duplicate drink brought to table. Sink in bathroom cracked. Dining room staff chaotic but remained polite and pleasant despite having to deal with frustrated diners
Staff missing for 5 minutes at check in. Booked twin room, given a double, beds split on request but sheets too small for bed so didn’t reach under pillows, but comfortable mattresses. Waited an hour and a quarter from ordering for dinner to be served, although waitress mistakenly tried to serve cheese and biscuits before dinner. Wrong drink served, rectified then duplicate drink brought to table. Sink in bathroom cracked. Dining room staff chaotic but remained polite and pleasant despite having to deal with frustrated diners
8
Jean
22 Feb 2024
·
Stayed 1 night
The staff were very friendly and welcoming. The dinner was delicious but was really disappointed with the breakfast. Everything brought through to the restaurant and put in pots without hot plates to keep food warm, and food didn't stay warm. Two toasters which took 10/15 mins and toast still not properly toasted. The hotel itself was lovely. The bar was very reasonable.
The staff were very friendly and welcoming. The dinner was delicious but was really disappointed with the breakfast. Everything brought through to the restaurant and put in pots without hot plates to keep food warm, and food didn't stay warm. Two toasters which took 10/15 mins and toast still not properly toasted. The hotel itself was lovely. The bar was very reasonable.
6
Tony
28 Oct 2025
·
Stayed 1 night
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
8
Joe
7 Dec 2022
·
Stayed 19,330 nights
This was my 4th time here and this time I took my girlfriends parents and we went as a party of 4 with 2 rooms. The menu for dinner is so bad its a shame the used to do the best fish and chips. Any time I had a pint it tasted really funny so I had to drink out of a bottle. I was also assured I could stay in the lobby drinking to whatever time we wished only for the bar to be locked at 11:30 with no last call. We loved the pool and the steam room and about half of the staff were nice. Manager tried his best but his reception staff, a few waiters and the night porter let him down big time. The staff down at the leisure centre were lovely but a big mention to Leo the waiter/barman. Saved the stay for this place and if it wasn't for him we probably would never go back. Crazy as he has only been there a few months!
This was my 4th time here and this time I took my girlfriends parents and we went as a party of 4 with 2 rooms. The menu for dinner is so bad its a shame the used to do the best fish and chips. Any time I had a pint it tasted really funny so I had to drink out of a bottle. I was also assured I could stay in the lobby drinking to whatever time we wished only for the bar to be locked at 11:30 with no last call. We loved the pool and the steam room and about half of the staff were nice. Manager tried his best but his reception staff, a few waiters and the night porter let him down big time. The staff down at the leisure centre were lovely but a big mention to Leo the waiter/barman. Saved the stay for this place and if it wasn't for him we probably would never go back. Crazy as he has only been there a few months!
8
kim
22 Oct 2025
·
Stayed 2 nights
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
6
shirley
18 Nov 2025
·
Stayed 3 nights
The rooms are very basis and desperately in need of refurbishment especially the bathroom Very limited housekeeping service and WiFi non existent Overall the breakfast was good but hot food ran out on the 1st morning before the end of service Stbaff very friendly
The rooms are very basis and desperately in need of refurbishment especially the bathroom Very limited housekeeping service and WiFi non existent Overall the breakfast was good but hot food ran out on the 1st morning before the end of service Stbaff very friendly
6
Chris
28 Dec 2023
·
Stayed 1 night
non accommodating in finding a table for two for dinner at 1800. and was told to come back at 2000. At the time of the enquiry the dining room was completely empty.. No attempt apologise or come up with an option and 2000 for a meal was too late for us
non accommodating in finding a table for two for dinner at 1800. and was told to come back at 2000. At the time of the enquiry the dining room was completely empty.. No attempt apologise or come up with an option and 2000 for a meal was too late for us
2
Veronica
28 May 2023
·
Stayed 2 nights
Rooms tired, tea making facilities poor. Bed was comfy though. Breakfast very poor/basic Ran out of fruit, juice, white bread, croissants Will not recommend or come back
Rooms tired, tea making facilities poor. Bed was comfy though. Breakfast very poor/basic Ran out of fruit, juice, white bread, croissants Will not recommend or come back
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AI-generated summary based on recent guest reviews
8
Steven
2 weeks ago
·
Stayed 1 night
Lovely hotel, clean, tidy with great parking.
Lovely hotel, clean, tidy with great parking.
10
Magdalena
3 weeks ago
·
Stayed 1 night
Comfortable hotel with clean rooms. It was great to be able to use the spa after a day of walking the West Highland Way.
Comfortable hotel with clean rooms. It was great to be able to use the spa after a day of walking the West Highland Way.
10
Stephen
3 weeks ago
·
Stayed 1 night
Staff was friendly and helpful. Food in the restaurant was good.
Staff was friendly and helpful. Food in the restaurant was good.
4
Kevin
13 Sept 2026
·
Stayed 1 night
The food was fantastic. The staff were polite. However, the room was down 3 flights if stairs and several corridors, even the room itself wasn't on one level, please don't go if you struggle walking. My guest arrived before me to check in and had to report the main door to the room and a window wouldn't close, these were rectified, which was a good job when at half past midnight a gentleman speaking loudly in German tried to get into my room. The resident access to the pool was blocked meaning I had to go all the way to reception, to the be told to walk round the outside of the hotel to the very back. My room had paint missing round a light fitting on the ceiling, stained grouting in the bathroom, no plugs near the beds and peeling wallpaper. All in all a disappointment.
The food was fantastic. The staff were polite. However, the room was down 3 flights if stairs and several corridors, even the room itself wasn't on one level, please don't go if you struggle walking. My guest arrived before me to check in and had to report the main door to the room and a window wouldn't close, these were rectified, which was a good job when at half past midnight a gentleman speaking loudly in German tried to get into my room. The resident access to the pool was blocked meaning I had to go all the way to reception, to the be told to walk round the outside of the hotel to the very back. My room had paint missing round a light fitting on the ceiling, stained grouting in the bathroom, no plugs near the beds and peeling wallpaper. All in all a disappointment.
10
David
4 Sept 2026
·
Stayed 1 night
Room was nice. Restaurant dinner and breakfast were great. A great value!
Room was nice. Restaurant dinner and breakfast were great. A great value!
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Buchanan Arms Hotel & Leisure, Sure Hotel Collection
Is parking available at the property?
Free self-parking is available on-site. Limited parking spaces are provided.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays and weekends from 7:30 AM to 9:30 AM for a fee of approximately GBP 12.50 for adults and children.
Does the property allow pets?
Pets are allowed with a fee of GBP 15.00 per pet, per night. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible bathrooms. Elevators are available for ease of movement.
Where is the property located in relation to key landmarks?
The hotel is located in Drymen, within a 15-minute walk of Drymen War Memorial and Rob Roy Way - South. It is approximately 10.8 miles from Loch Lomond and 1.8 miles from Loch Lomond and The Trossachs National Park.
Does the property have a swimming pool?
Yes, the hotel features both an indoor pool and an outdoor heated pool. The operational hours are not specified, but guests can enjoy these facilities during their stay.
What are the hotel's policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, subject to availability and may incur additional charges. Advance request is recommended for confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 113.38695397756958USD
- 2026-10-20: 92.00160729571533USD
- 2026-10-21: 92.00160729571533USD
- 2026-10-22: 91.05106000343322USD
- 2026-10-23: 101.76633909284973USD
- 2026-10-24: 112.16004562355042USD
- 2026-10-25: 90.79076385359193USD
- 2026-10-26: 90.79076385359193USD
- 2026-10-27: 92.00160729571533USD
- 2026-10-28: 91.05106000343322USD
- 2026-10-29: 91.05106000343322USD
- 2026-10-30: 89.41752249740601USD
- 2026-10-31: 113.6482016776886USD
- 2026-11-01: 92.00160729571533USD
- 2026-11-02: 93.05503346081544USD
- 2026-11-03: 90.68086408277892USD
- 2026-11-04: 80.01252814039611USD
- 2026-11-05: 91.05106000343322USD
- 2026-11-06: 104.13250173251343USD
- 2026-11-07: 110.68400254727173USD
- 2026-11-08: 94.11517191300965USD
- 2026-11-09: 93.05503346081544USD
- 2026-11-10: 93.20647568789673USD
- 2026-11-11: 80.01252814039611USD
- 2026-11-12: 88.01378009718323USD
- 2026-11-13: 101.76633909284973USD
- 2026-11-14: 112.48160960974121USD
- 2026-11-15: 92.01440607557679USD
- 2026-11-16: 92.00160729571533USD
- 2026-11-17: 93.20647568789673USD
- 2026-11-18: 94.11517191300965USD
- 2026-11-19: 93.20647568789673USD
- 2026-11-20: 98.68211603956604USD
- 2026-11-21: 115.05851063208007USD
- 2026-11-22: 93.05503346081544USD
- 2026-11-23: 94.36234352703858USD
- 2026-11-24: 94.36234352703858USD
- 2026-11-25: 92.70886632780457USD
- 2026-11-26: 91.05106000343322USD
- 2026-11-27: 95.01487555937194USD
- 2026-11-28: 115.05851063208007USD
- 2026-11-29: 93.20647568789673USD
- 2026-11-30: 93.76771890124512USD
- 2026-12-01: 93.20647568789673USD
- 2026-12-02: 93.05503346081544USD
- 2026-12-03: 92.00160729571533USD
- 2026-12-04: 89.406283917099USD
- 2026-12-05: 116.56952961045837USD
- 2026-12-06: 93.57428844659424USD
- 2026-12-07: 92.20324165681457USD
- 2026-12-08: 93.05503346081544USD
- 2026-12-09: 93.20647568789673USD
- 2026-12-10: 94.11517191300965USD
- 2026-12-11: 103.69623736149597USD
- 2026-12-12: 115.05851063208007USD
- 2026-12-13: 93.05503346081544USD
- 2026-12-14: 93.16819936366272USD
- 2026-12-15: 93.05503346081544USD
- 2026-12-16: 94.36234352703858USD
- 2026-12-17: 93.20647568789673USD
- 2026-12-18: 104.79850977418518USD
- 2026-12-19: 116.56952961045837USD
The front desk is open daily from 6:00 AM - 2:00 AM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
- Pet fee: GBP 15.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Activities
Swimming pool
Garden
Golf course (nearby)
Cycling
Hiking
Pool indoor
Outdoor heated pool
Live music
Bicycle Tour Information
Pool (Indoor)
Outdoor Furniture
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Fence Around Pool
Services
Business centre
Housekeeping
Banquet facilities
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Internet
Free wi-fi