Carlton Hotel

Room was cozy and clean, staff was extremely friendly and enjoyable to talk to. The bar/pub downstairs was a great chill atmosphere filled with people who clearly knew and loved each other. Plenty of options for food in the area, and the pub was priced very reasonably. Will absolutely be staying again

The Hotel is on a street corner and parking nearby is limited we had bags and a child with us and our room was on the top floor and no lift available so 6 flights of stairs the room itself was well presented and clean but this is where the niggles came in our bed sheet had a cigarette burn hole in it and the shower which was very complicated to use the main handle was hanging off had had to be constantly pressed back on it was a windy old day and the top floor windows which where old sash cord type windows and had the wind stopping resistance of a seive however its not all bad staff are lovely breakfast was amazing not sure if we would use again but its not all bad

Lovely old building, very comfy bed. Right on the high street. Amazing staff. It was quite noisy until the bar closed but it meant we had the chance to meet the friendly locals and have a few drinks. Great weekend break.

No designated parking only on street which was full and a block or two away from hotel. area had indigents walking streets, did not feel safe leaving rented car in streets

Property was old but affordable but lacked parking nearby.

Really great staff and comfortable stay. There are stairs and no lift so it’s not suitable for people with physical disability. It takes time to get the water running hot but the place was quite nice and much better than I expected from the ratings. Breakfast was not that great but the complementary drinks and coffee machine in the room was a nice bonus.

The rooms are clean and comfortable, though a bit noisy late at night (but they gave earplugs…). No lift, so did have a lot of stairs to climb. The main disappointment was the breakfast. Poor quality food, overcooked, wrong items, and scarcity of food on buffet. Staff were friendly and helpful; checkout was easy.

The room was very unique, beautiful, and comfortable. The pub was lively! Very interesting place to stay, would return.

The room was really big , bed was comfortable loads of shops round about and lovely gardens to explore. Only bad thing was the parking there isn't any for the actual hotel . You have to take your chances in the car park up the road or park in the street beside the hotel which is limited time

Lovely hotel. Very comfortable and welcoming. The staff are all very friendly and helpful . The bar downstairs also very welcoming and the bar staff were really friendly.

Terrible hotel, dirty worn out and food ghastly

I was visiting Forres for a work event and needed a hotel nearby. The Carlton was lovely. The staff were exceptionally friendly and welcoming; check in was a breeze. The room was super clean and had all the amenities you needed. The bed was excellent and very comfy. Would thoroughly recommend this excellent hotel which is great value for money.

The Hotel is on a street corner and parking nearby is limited we had bags and a child with us and our room was on the top floor and no lift available so 6 flights of stairs the room itself was well presented and clean but this is where the niggles came in our bed sheet had a cigarette burn hole in it and the shower which was very complicated to use the main handle was hanging off had had to be constantly pressed back on it was a windy old day and the top floor windows which where old sash cord type windows and had the wind stopping resistance of a seive however its not all bad staff are lovely breakfast was amazing not sure if we would use again but its not all bad

Staff were welcoming, property itself was fairly run down carpets could have been vacuumed, windows had to be propped open and some had metal straps across to prevent opening due to rot, power shower was cold and just a trickle lucky was only one night stay as i would have left.

Low cost stay so didn't expect luxury, but a few basic things were lacking e.g. breakfast took 20 mins to be served, mattresses were flimsy, the room smelled of smoke and the carpet was not fully hoovered The vibe I get is extreme cost cutting, which is a shame if it's needed to stay in business - but it does show in the service

The room was clean and recently decorated but building was old fashioned.The staff were very friendly and efficient

When I booked the hotel, I had assumed the facilities would be old based on the photos, but I was disappointed to find them even older and more inconvenient than I expected. In particular, the room was too dark, and there was no hot water in the bathroom.

The rooms are clean and comfortable, though a bit noisy late at night (but they gave earplugs…). No lift, so did have a lot of stairs to climb. The main disappointment was the breakfast. Poor quality food, overcooked, wrong items, and scarcity of food on buffet. Staff were friendly and helpful; checkout was easy.

We have stayed in the Carlton before & it was OK, this time it was terrible. Checked in on a Friday for a 7 night stay, Saturday morning mid shower there was no warm water. Went for breakfast, the young lad who was serving on seemed to have no interest in what he was doing, the urn had not been switched on so no hot water for coffee/tea, there was no bread for toast, no fruit. We had to complete a pre order for breakfast so they knew what we wanted so there is no excuse for items to be missing (Black pudding Sat & Sun, mushrooms Tues & Wed) Also the only butter available was a tub of utterly butterly that had the previous users toast crumbs in it.On Sunday he turned the urn on but there was no water in it. From Monday onwards the service was a lot better apart from the missing mushrooms, hot water, bread fruit & individual butters. Our room was not serviced properly I had to ask for it to be done on the Sunday so we got clean towels & replacement coffee & milk, toilet rolls - we resorted to buying our own just in case we were not given any & we were right to do so. The room was only vaccumed once in the whole week & after Sunday I had to ask for it to be serviced on a further 2 occasions, one time we had to leave our key because they had lost the master keys. There was never anyone there to complain to all dealings went through the bar staff or the waiting staff. There was hardly any storage in the room, definitely not enough for 2 people who were staying for a week.

The room was clean but wires everwhere. Slippy shower room mat. Nowhere to hang towels in shower room. The bin hadnt been emptied. The TV didnt have a remote cintrol that worked. The door outside our room creaked badly and we had crowds of drunk people under the window of our room. We also had a guest making a loud call outside our room at5am. Breakfast was ok though there was no cutlery. The dining room staff and check in staff were very pleasant but the dining room manager was overworked.

Room was cozy and clean, staff was extremely friendly and enjoyable to talk to. The bar/pub downstairs was a great chill atmosphere filled with people who clearly knew and loved each other. Plenty of options for food in the area, and the pub was priced very reasonably. Will absolutely be staying again

We tried to save a little money by staying here and I guess we got what we paid for. The room was sparse, the mattress was uncomfortable, the room was too warm, and it was noisy. There is no parking on premises, but free parking down the road. Breakfast was fine, and the checkout was easy.

It was a great deal, breakfast included which was very nice. A drink voucher and a pack of sweets. A big room, and bed, nice bathroom and shower and good size tv. Downside was curtains didnt quite fit windows. Heating was stuck on low so made room really warm, and bed was quite creaky.

the staff that this hotel was extremely helpful. Basic hotel good for a couple of nights stay

Lovely old building, very comfy bed. Right on the high street. Amazing staff. It was quite noisy until the bar closed but it meant we had the chance to meet the friendly locals and have a few drinks. Great weekend break.

When I booked the hotel, I had assumed the facilities would be old based on the photos, but I was disappointed to find them even older and more inconvenient than I expected. In particular, the room was too dark, and there was no hot water in the bathroom.

The rooms are clean and comfortable, though a bit noisy late at night (but they gave earplugs…). No lift, so did have a lot of stairs to climb. The main disappointment was the breakfast. Poor quality food, overcooked, wrong items, and scarcity of food on buffet. Staff were friendly and helpful; checkout was easy.

The room was very unique, beautiful, and comfortable. The pub was lively! Very interesting place to stay, would return.

I was rather up set that room we had windows where banging and there was draft coming from them my son was too scared sleep in room so was up all nite so was us me and my wife it shouldn’t of been let out

The room was really big , bed was comfortable loads of shops round about and lovely gardens to explore. Only bad thing was the parking there isn't any for the actual hotel . You have to take your chances in the car park up the road or park in the street beside the hotel which is limited time

I was visiting Forres for a work event and needed a hotel nearby. The Carlton was lovely. The staff were exceptionally friendly and welcoming; check in was a breeze. The room was super clean and had all the amenities you needed. The bed was excellent and very comfy. Would thoroughly recommend this excellent hotel which is great value for money.

Great value. Decent room, free drink voucher, free breakfast. Friendly staff.

Good value hotel,nice staff..

We booked breakfast for 8.30am there were no staff in the building we had no breakfast had to leave. Other guest faced same issue

Low cost stay so didn't expect luxury, but a few basic things were lacking e.g. breakfast took 20 mins to be served, mattresses were flimsy, the room smelled of smoke and the carpet was not fully hoovered The vibe I get is extreme cost cutting, which is a shame if it's needed to stay in business - but it does show in the service

The rooms are clean and comfortable, though a bit noisy late at night (but they gave earplugs…). No lift, so did have a lot of stairs to climb. The main disappointment was the breakfast. Poor quality food, overcooked, wrong items, and scarcity of food on buffet. Staff were friendly and helpful; checkout was easy.

Lady received us was wonderful but breakfast team was terrible. Almost everything was finished, the boy was topping up but he was not available easily. it took 1 and almost half hour to finish the breakfast. I wouldn't recommend this place.

Nice property with excellent staff service

Honestly- there was nothing to like. We arrived and had to go looking for someone to check us in. Barmaid came through and did this in a corridor. I asked to use ladies toilet, DISGUSTING didn’t cover it. The room was a basic mis match with no wash hand basin in bathroom but in bedroom??? This place is in the dark ages. We left in the morning and there were glasses some full, some empty, lying all over the floor of the hotel and spilled out over into the street outside. Left us ear plugs but those weren’t equipped to drown out the noise from downstairs. A complete disaster never slept a wink. If not for my husbands poor health I would have left after our function at night instead of morning. Sorry guys…….but you did ask.

Lovely hotel. Very comfortable and welcoming. The staff are all very friendly and helpful . The bar downstairs also very welcoming and the bar staff were really friendly.

I was visiting Forres for a work event and needed a hotel nearby. The Carlton was lovely. The staff were exceptionally friendly and welcoming; check in was a breeze. The room was super clean and had all the amenities you needed. The bed was excellent and very comfy. Would thoroughly recommend this excellent hotel which is great value for money.

Great location

The Hotel is on a street corner and parking nearby is limited we had bags and a child with us and our room was on the top floor and no lift available so 6 flights of stairs the room itself was well presented and clean but this is where the niggles came in our bed sheet had a cigarette burn hole in it and the shower which was very complicated to use the main handle was hanging off had had to be constantly pressed back on it was a windy old day and the top floor windows which where old sash cord type windows and had the wind stopping resistance of a seive however its not all bad staff are lovely breakfast was amazing not sure if we would use again but its not all bad

Lovely old building, very comfy bed. Right on the high street. Amazing staff. It was quite noisy until the bar closed but it meant we had the chance to meet the friendly locals and have a few drinks. Great weekend break.

No designated parking only on street which was full and a block or two away from hotel. area had indigents walking streets, did not feel safe leaving rented car in streets

Very cute place right in the center of town. Comfortable bed, lovely staff, charming town.

The room was really big , bed was comfortable loads of shops round about and lovely gardens to explore. Only bad thing was the parking there isn't any for the actual hotel . You have to take your chances in the car park up the road or park in the street beside the hotel which is limited time

We tried to save a little money by staying here and I guess we got what we paid for. The room was sparse, the mattress was uncomfortable, the room was too warm, and it was noisy. There is no parking on premises, but free parking down the road. Breakfast was fine, and the checkout was easy.

It was a great deal, breakfast included which was very nice. A drink voucher and a pack of sweets. A big room, and bed, nice bathroom and shower and good size tv. Downside was curtains didnt quite fit windows. Heating was stuck on low so made room really warm, and bed was quite creaky.

Comfortable sleep and good breakfast

The hotel/pub looks like an 'old man's pub' but the rooms are very comfortable and clean. The breakfast was very tasty and Claire was amazingly helpful and friendly by pointing out the best places to eat.

We booked breakfast for 8.30am there were no staff in the building we had no breakfast had to leave. Other guest faced same issue

Low cost stay so didn't expect luxury, but a few basic things were lacking e.g. breakfast took 20 mins to be served, mattresses were flimsy, the room smelled of smoke and the carpet was not fully hoovered The vibe I get is extreme cost cutting, which is a shame if it's needed to stay in business - but it does show in the service

Really great staff and comfortable stay. There are stairs and no lift so it’s not suitable for people with physical disability. It takes time to get the water running hot but the place was quite nice and much better than I expected from the ratings. Breakfast was not that great but the complementary drinks and coffee machine in the room was a nice bonus.

The rooms are clean and comfortable, though a bit noisy late at night (but they gave earplugs…). No lift, so did have a lot of stairs to climb. The main disappointment was the breakfast. Poor quality food, overcooked, wrong items, and scarcity of food on buffet. Staff were friendly and helpful; checkout was easy.

Lady received us was wonderful but breakfast team was terrible. Almost everything was finished, the boy was topping up but he was not available easily. it took 1 and almost half hour to finish the breakfast. I wouldn't recommend this place.

We have stayed in the Carlton before & it was OK, this time it was terrible. Checked in on a Friday for a 7 night stay, Saturday morning mid shower there was no warm water. Went for breakfast, the young lad who was serving on seemed to have no interest in what he was doing, the urn had not been switched on so no hot water for coffee/tea, there was no bread for toast, no fruit. We had to complete a pre order for breakfast so they knew what we wanted so there is no excuse for items to be missing (Black pudding Sat & Sun, mushrooms Tues & Wed) Also the only butter available was a tub of utterly butterly that had the previous users toast crumbs in it.On Sunday he turned the urn on but there was no water in it. From Monday onwards the service was a lot better apart from the missing mushrooms, hot water, bread fruit & individual butters. Our room was not serviced properly I had to ask for it to be done on the Sunday so we got clean towels & replacement coffee & milk, toilet rolls - we resorted to buying our own just in case we were not given any & we were right to do so. The room was only vaccumed once in the whole week & after Sunday I had to ask for it to be serviced on a further 2 occasions, one time we had to leave our key because they had lost the master keys. There was never anyone there to complain to all dealings went through the bar staff or the waiting staff. There was hardly any storage in the room, definitely not enough for 2 people who were staying for a week.