ARRIVE Wilmington

This was an unusual property with several unfriendly quirks. First is parking. It is done across the street in a third party lot. You have to go through a ridiculous procedure to register your car. The hotel should make this easier. Next the room. The front door is 90% clear glass. In order to gain some privacy, you have to pull a drape completely across another glass panel and the door. In the room there is a money making minibar situation with snacks and yet no coffee machine and no access to coffee other than the adjacent restaurant when it is open. Also there is no ice machine. How can you not have an ice machine available for your guest? And why not have one of those automatic coffee machines in the 24-hour open lobby? Very disappointed in this hotel and will not be staying here in the future.

What a lovely hotel. It was clean and well appointed. The only downfall, stairs to all floors, no elevators and no staff to help with luggage. The amenities were perfect as was the outdoor patio lounge area.

Charming, well maintained historic property in a prime location near the old town area.

There is no elevator for the three story hotel. Staff did not offer to help with our luggage. Another guest offered to help. Everything else is lovely.

Nice, not off-the-charts.