Is parking available at the hotel?

Yes, parking is available at the property. Valet parking is offered for a fee of EUR 30 per day, and there is limited parking on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately EUR 35 for adults and EUR 25 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of EUR 99 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas, and guests are encouraged to contact the property for specific needs.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Granada, just steps from Granada Cathedral and 8 minutes by foot from Alhambra. It is approximately 20.7 mi (33.3 km) from Sierra Nevada Ski Resort and 0.1 mi (0.1 km) from Calle Gran Via de Colon.

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified. Guests are encouraged to contact the property for specific family-related inquiries.

Palacio Gran Vía, a Royal Hideaway Hotel Granada

Average nightly price at Palacio Gran Vía, a Royal Hideaway Hotel by month, last 12 months (USD)
Month	Average price
January	$376
February	$385
March	$439
April	$575
May	$596
June	$457
July	$332
August	$305
September	$492
October	$564
November	$382
December	$376

What guests think

Travellers rave about Palacio Gran Vía, a Royal Hideaway Hotel for its exceptional staff, elegant historic setting, and prime central location near the cathedral, with many enjoying the rooftop’s Alhambra views, relaxing spa facilities, and an overall polished, boutique atmosphere.

Rooms are stylish and comfortable, though several note smaller layouts and bathroom or lighting controls that can be impractical or confusing, with occasional shower leaks. Breakfast and rooftop food are widely praised, but a few guests reported slow breakfast service, and one found breakfast poor for the price. Driving access and parking can be awkward, yet overall this is a refined boutique stay in Granada.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The standout facilities are the rooftop terrace/bar with Alhambra and cathedral views, plus a tranquil spa/hammam with a small heated pool and a compact gym. Access and parking can be tricky, and one review noted no EV charging.

Related guest reviews

10

Miguel Romera

Sep 10, 2024

·

Stayed 2 nights

Excelente hotel, que acaba de cumplir 1 año y que destaca por el trato de su personal y el cuidado de las instalaciones. El único “pero”, es que el parking que ofrecen no dispone de pumto de carga para coches eléctricos, lo cual es algo ya habitual en hoteles de este nivel

Translate

10

Richard

Apr 18, 2025

·

Stayed 3 nights

Hotel simplesmente sensacional. A equipe foi muito simpática e atenciosa, e realmente fez tudo o que pôde para receber os hóspedes. O quarto era muito espaçoso, cama super confortáveis Café da manhã estiloso e de ótima qualidade. Hotel tem Garagem, Otima localização, academia, tem um terraço com uma vista muito legal. um dos melhores hoteis da minha viagem a Espanha

Translate

10

ERI

Sep 23, 2024

·

Stayed 2 nights

滞在中に少し時間があったので地下にあるサウナとプールを利用しました。水着は必要ですが、タオルやドリンクも置いてあり、貸し切り状態で利用できとても良かったです。あと、ルーフトップバーはアルハンブラ宮殿を見ながらドリンクが楽しめ、こちらもとても良かったです。

Translate

10

Andrea

Aug 16, 2025

·

Stayed 2 nights

Hotel meraviglioso. Suite 4 ha collegata la 12 e ha un meraviglioso terrazzo a vetrate sulla corte interna, pavimenti e soffitto stupendi. Grande comfort. Personale gentilissimo e servizio impeccabile. All’ultimo piano terrazzo solarium con vista su tutta Granada e la cattedrale di fronte. SPA con piscina piccola ma curata.

Translate

10

James

Apr 13, 2025

·

Stayed 2 nights

Excellent service, very clean, beautiful breakfast room and bar area. Rooftop sitting area was great - good views and could order food and drinks there when open. Pool was heated and had a quiet, relaxing atmosphere - was for relaxing only, not for bringing little kids to.

10

Wai Kong

Feb 21, 2025

·

Stayed 3 nights

Beautiful hotel in a central location, so close to the cathedral. The service from all staff is fantastic. The rooftop view of the Alhambra is lovely. Would definitely stay again in Granada!

10

Michael Stuart

Dec 13, 2023

·

Stayed 6 nights

An historic building newly converted into a very comfortable hotel in a great location a few metres from the main cathedral and restaurant area. Very helpful staff. The only slight negative being that storage space in the very well appointed bathroom could be improved for ones toiletries. A great rooftop area and bar with spectacular views towards the Alhambra. Would definitely chose to stay again !

10

Nancey

Aug 15, 2025

·

Stayed 3 nights

From the moment we arrived the staff embraced us with history of our hotel. We were taken to our room and fully informed of all amenities that the hotel had to offer. We took advantage of the beautiful rooftop bar with its astounding views of the city and Alhambra. The spa was excellent as well with a steam room, relaxation lounge and pool. All recommendations from their concierge staff were excellent. The location was in the heart of shopping and eating at every corner.

10

jeffrey

Apr 13, 2024

·

Stayed 2 nights

The hotel is new, having been converted from a former bank. It is a beautiful, elegant building and couldn't be more central to everything we wanted to do and see. The staff are very enthusiastic, friendly and helpful and do everything they can to make the guests happy. There is also a tranquil hammam/pool in the basement, steamroom and a nicely equipped small gym. And the roof top is also very appealing with views of the Alhambra. The breakfast was also quite good. We would definitely recommend.

10

Vikram

Nov 17, 2023

·

Stayed 2 nights

Great hotel in a fantastic location. The staff, specially Rafael, is absolutely amazing. The hotel is a Converted bank and beautifully done up. The terrace is an amazing place to spend some time over drinks gazing at the cathedral and Alcázar. If you are driving on your own then you have to be super careful regarding the directions as Google maps will not take you till the hotel. You have to ask the reception.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property and rooms as very clean, with attentive housekeeping. A few mention slower room servicing times or minor maintenance issues like shower leaks.

Related guest reviews

10

Hattie

Oct 15, 2024

·

Stayed 3 nights

I can’t fault this hotel. The staff were attentive and efficient, nothing was too much trouble. The hotel is newly open and was spotless. Real care and attention has been spent on fitting out a historic building with beautiful furniture and fittings. It’s a central spot and easy to get anywhere in Granada you need from the hotel. I will be recommending it to all my friends - thank you for a fabulous stay.

10

Zeynab

Oct 17, 2023

·

Stayed 3 nights

We traveled here with our 2 kids. The hotel is beautiful and super clean hotel, not a very big hotel. Staff were really friendly and helpful. We enjoyed the hamam too, it’s a small swimming pool and a perfect size and depth for our kids. Cleanness is a priority for me and I can say it was up to my expectations. Breakfast buffet is great with great staff providing a great service. Roof top is another great place about this hotel so you can relax and enjoy the sunset in the evening or sunbath during the day. I would definitely recommend this hotel.

8

John Jiang

Nov 19, 2023

·

Stayed 2 nights

It is on prime lication, the room is fair size, the bedding is very comfortable. I would give it 5 star but there are several small issues. 1- the bidet was installed wrong way, the water sprout faces down instead of facing up, so it is useless. 2-When I open the shower door , it push away the floor mat. 3- the temperature in hammam is too low. The biggest issue is the service. We left hotel 8am in the morning and came back after 2pm. But our 2 rooms were not cleaned yet. We could not get into the room to rest, which we really needed. We had to wait outside until they cleaned the rooms. It wasted our time and delayed our rest. The management should pay attention to their staffs' work.

10

Alan

Jul 21, 2024

·

Stayed 2 nights

We could not have had a better stay. The facilities are pristine and the staff was fully attentive at all times. We had a wonderful 4 night stay and will definitely book here again.

10

Nicole

Jul 10, 2025

·

Stayed 3 nights

The Palacio Gran Via was one of my favorite solo stays. I stayed here over the 4th of July weekend and felt comfortable right away. The hotel is gorgeous. My room was always clean. I am someone who tends to return to my hotel room multiple times a day to rest and recharge. Housekeeping somehow managed to tidy up while I was out each time. On a few occasions they left a sweet detail, like a chocolate or tiny bottled fragrance. Francisco and Alexia at the front desk were so kind and intuitive about my needs. I landed at 9 a.m. and sent a chat message through Expedia asking about early check-in. I had forgotten to let the hotel know in advance I'd be arriving early, so I really did not expect them to have a room ready for an early-check in at the last minute. Francisco replied almost immediately and said my room was ready, which made my whole morning. The staff in general were really warm. They always smiled, greeted me, or held the door as I passed by. It never felt forced, just genuinely thoughtful, which meant a lot since I was traveling alone. The location was great. I walked to the Alhambra, the Moorish quarter, the Catedral, and San Nicolás. I barely needed to use a ride service and felt safe even walking around at night. Would definitely stay here again.

10

michael

Jun 21, 2024

·

Stayed 2 nights

This is a beautifully restored builing in a prime location. The hotel was very clean and the hotel staff were friendly and provided excellent service. We stayed in a very large suite which had more than enough space for our family.

10

Kathrin

Aug 17, 2023

·

Stayed 4 nights

Beautiful and new, lovely staff; room service could be done a bit earlier (to return to a clean room at 13 h for siesta); amenities could be renewed more often. Showser flooded the room. Room was perfect for one person - open concept does not provide for much private sphere of you’re in there as a couple.

10

Christine

Nov 3, 2024

·

Stayed 1 night

Staff was friendly and amazing. Facilities were beautiful. Rooms were small but clean and comfortable.

10

Neil

Feb 13, 2025

·

Stayed 2 nights

Super clean and modern hotel with beautiful older design elements retained

10

tatiana

May 6, 2025

·

Stayed 2 nights

Excelente: limpeza, localização, equipe, comida.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are stylish and comfortable, with very comfortable beds; suites can be spacious but some rooms feel small. Several guests found bathroom layouts, privacy, and lighting/shower controls impractical or confusing, and a few noted leaks or hard mattresses.

Related guest reviews

10

Marcelo César

Feb 3, 2026

·

Stayed 1 night

Equipe super simpatica e atenciosa. Quarto excelente, super bem decorado, aconchegante, elegante e otimo banheiro, com ducha japonesa incluaive

Translate

10

Marsha

Oct 4, 2025

·

Stayed 2 nights

Everything about our stay at Palacio Gran Via was beyond our expectations. We have traveled extensively and this was the best overall experience EVER in a hotel. The entire staff was accommodating and welcoming answering any question or request. They made us a reservation at a wonderful restaurant on the same day. The room was perfect, very roomy, comfy beds with soft sheets and turndown service with slippers and treats. The hotel itself is an old bank that was remodeled and not one thought was missed. The amenities are all well thought out. And the bonus is the rooftop restaurant and bar…view of Alhambra, wonderful seating and staff to attend to you. We even were able to go there on an evening when the bells of Granada all chimed and had an evening nightcap. Hope we will return to Granada just to stay at this hotel

8

Curtis

May 19, 2024

·

Stayed 3 nights

A careful review/audit of how the rooms function should be conducted. Shower function is poor; may consider eliminating tub and create a private toilet area; desperately need counter/surface area for daily use. Lighting controls and dimming function might be considered. Sink mirror should be raised to allow for faucet use, etc.

8

Jacques

Oct 13, 2024

·

Stayed 1 night

Tout était parfait sauf les matelas qui était trop dur et non confortable

Translate

8

Nicola

Dec 15, 2025

·

Stayed 3 nights

La location e la terrazza. Stanza invece un po piccola

Translate

10

michael

Jun 21, 2024

·

Stayed 2 nights

This is a beautifully restored builing in a prime location. The hotel was very clean and the hotel staff were friendly and provided excellent service. We stayed in a very large suite which had more than enough space for our family.

10

Owen

Oct 21, 2023

·

Stayed 3 nights

This older building has been beautifully restored. The staff were fast, efficient and courteous. Centrally located to all the major city attractions, with wonderful dining options nearby. The rooms were very sound-proof and the king-size bed was extremely comfortable. The only issue was that the shower leaked onto the bathroom floor every time it was used.

8

Dominik

Jun 23, 2025

·

Stayed 3 nights

Nice hotel, really appreciate the attention to good sleep with nice beds and soundproofing and pillow menu! Just the room was a bit small for the money and the layout not as functional as it could be.

10

Alison

Mar 12, 2024

·

Stayed 2 nights

Didn’t realize when we booked that this hotel was quite new and built in a former historic bank. Staff was very helpful. Breakfast in the atrium was quite nice however there is no real restaurant within the hotel. There is the option to order food at the bar which is nice, though a small area. Our room had no external windows, just a window/balcony door into the atrium which was nice to get some airflow. The lights in the room were almost too high tech! Even though they attempted to explain the buttons when they helped us up with our luggage, it took us a while to figure it out. Also the shower was quite small and it unfortunately leaked into the rest of the bathroom. We didn’t utilize it but they had a pillow bar with many different options of pillow types which I thought was a cool concept. Great location within walking district of the cathedral which you also got great views of from the rooftop (as well as the Alhambra).

6

Shannon

May 27, 2024

·

Stayed 2 nights

We booked a room because of the great reviews and pictures of beautiful hotel and rooms but when we got there, we had a room that was very average with a courtyard that anyone could access from the hallway and sit or stand outside our room windows and look directly into our bathroom and bedroom. Zero privacy. Only way to have privacy was to shut the curtains which made our room into a dark cave. Ridiculous. So we asked for a different room and they said the only one they had was an upgrade of $240USD a night. The room was nice but overall cost us over $600 a night, which was twice as much as most hotels. The pictures look better than in person of the entire hotel. Hard to get to. 5-minute walk with with luggage. No direct drop off. Staff was very nice, gave us a welcome drink. Breakfast was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a major highlight, frequently praised as warm, attentive, and highly personalized from reception to concierge and breakfast teams. Isolated comments mention uneven service or staff training needs.

Related guest reviews

10

Denise

Sep 18, 2023

·

Stayed 2 nights

What a beautiful hotel! The staff make it, they go above and beyond. The attentiveness is amazing and nothing is too much trouble I would say one of the best hotels I’ve stayed in. Bravo to the team, amazing.

10

Philippa

Aug 21, 2024

·

Stayed 1 night

I can not speak highly enough of the staff! They are welcoming & accommodating, taking their time to take care of your individual needs & requests. They make the stay personal & do their upmost to make sure you are comfortable & happy during your stay. The hotel is an old bank with some of its existing features in the reception area, the rooftop is phenomenal & it was overall just a wonderful experience. 10/10 would recommend!

10

Dale

Jan 13, 2025

·

Stayed 2 nights

Gorgeous hotel with outstanding service. Felt like royalty from the moment we arrived until saying the last good byes. Irene, the concierge, spent considerable time highlighting sights, restaurants, and bodegas to visit. Seemed genuinely glad to help. From the always smiling bellhops, front desk staff, breakfast staff, to the cleaning help, everyone was extremely friendly and helpful. The only very small negative was someone in the bar who ran after us as we stepped into the elevator concerned that we were heading to the roof without being a guest. Perhaps our clothes? Oh, really didn't mar a wonderful experience. After showing interest in the Washing Irving book, my wife was given a copy by Irene. Such a sweet gesture. The rooms were very beautiful and bedding superb. Baths are great with both shower and bath. Bonus for auto bidet... Breakfast has a wonderful selection of local foods. Cooked food on request. Not your ordinary hotel breakfast. Need to get their garlic hummus recipe. Breads, sweets, fruit, meats, cheeses, yogurt bar with every spice, etc. Just very unique.

10

Marsha

Oct 4, 2025

·

Stayed 2 nights

Everything about our stay at Palacio Gran Via was beyond our expectations. We have traveled extensively and this was the best overall experience EVER in a hotel. The entire staff was accommodating and welcoming answering any question or request. They made us a reservation at a wonderful restaurant on the same day. The room was perfect, very roomy, comfy beds with soft sheets and turndown service with slippers and treats. The hotel itself is an old bank that was remodeled and not one thought was missed. The amenities are all well thought out. And the bonus is the rooftop restaurant and bar…view of Alhambra, wonderful seating and staff to attend to you. We even were able to go there on an evening when the bells of Granada all chimed and had an evening nightcap. Hope we will return to Granada just to stay at this hotel

10

Sandra

May 3, 2024

·

Stayed 2 nights

The staff were very friendly and helpful. The hotel is beautiful and I will stay here again if I return to Granada.

10

Ken

Oct 2, 2023

·

Stayed 3 nights

Amazing stay in a fabulous hotel. Customer service levels from the front desk to the maid service was over the top. Great rooms, great beds and great shower. Location was excellent and within walking distance to all sites. Cabs were also cheap and readily available if you didn’t want to walk. Only negative was slow free wifi. Would highly recommend staying in this hotel and would definitely stay here again.

10

alexander

Sep 5, 2025

·

Stayed 2 nights

Staff was great. Service was top notch.

10

Nancey

Aug 15, 2025

·

Stayed 3 nights

From the moment we arrived the staff embraced us with history of our hotel. We were taken to our room and fully informed of all amenities that the hotel had to offer. We took advantage of the beautiful rooftop bar with its astounding views of the city and Alhambra. The spa was excellent as well with a steam room, relaxation lounge and pool. All recommendations from their concierge staff were excellent. The location was in the heart of shopping and eating at every corner.

8

Glen

Jun 9, 2025

·

Stayed 2 nights

Great centrally located hotel beautifully decorated, very clean, close to everything We were welcomed by Ania, who made us feel at home , she has great communication and customer service skills. Alex was very helpful and accommodating at all times. All staff were amazing and helpful . The only downside was that at breakfast time one particular staff member was ignoring us and we couldn't get our order and coffee for a long time. There were only 2 tables to serve. After waiting for 15 min my husband had to get up and ask for service. Another staff member Catherine was looking after us next morning and she was amazing and attentive. The selection and variety of food was amazing. Overall it's a great hotel that we will come back again and will highly recommend to friends.

8

FERNANDO

May 8, 2024

·

Stayed 1 night

Property is nice but personnel need training.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central—steps from the cathedral and within easy walking distance of Granada’s sights, shops, and restaurants. Some guests found vehicle access and drop-off/parking confusing.

Related guest reviews

10

Amani

Mar 29, 2024

·

Stayed 1 night

Fantastic property!! It's actually an bank that has been converted into a hotel and very charming. Amazing location in central Granada right by the cathedral. Superb customer service and modern facilities. We appreciated the welcome Cava and chocolates waiting for us at the suite. Breakfast buffet wonderful and the attention to detail on all aspects was excellent. Highly recommend!

10

Maria

Mar 29, 2024

·

Stayed 1 night

It was perfect location, short distance to anywhere. It was peacefull and big

10

Juan

Apr 15, 2024

·

Stayed 2 nights

Muy buena ubicación

Translate

10

Peggy

Oct 11, 2024

·

Stayed 3 nights

Central location, right across from the cathedral. Many restaurants in the area. Walkable to all sites. Very friendly and helpful staff. comfortable bed.

10

Wai Kong

Feb 21, 2025

·

Stayed 3 nights

Beautiful hotel in a central location, so close to the cathedral. The service from all staff is fantastic. The rooftop view of the Alhambra is lovely. Would definitely stay again in Granada!

10

elena

Oct 19, 2024

·

Stayed 2 nights

Excellent location and friendly staff

10

jeffrey

Apr 13, 2024

·

Stayed 2 nights

The hotel is new, having been converted from a former bank. It is a beautiful, elegant building and couldn't be more central to everything we wanted to do and see. The staff are very enthusiastic, friendly and helpful and do everything they can to make the guests happy. There is also a tranquil hammam/pool in the basement, steamroom and a nicely equipped small gym. And the roof top is also very appealing with views of the Alhambra. The breakfast was also quite good. We would definitely recommend.

10

Vikram

Nov 17, 2023

·

Stayed 2 nights

Great hotel in a fantastic location. The staff, specially Rafael, is absolutely amazing. The hotel is a Converted bank and beautifully done up. The terrace is an amazing place to spend some time over drinks gazing at the cathedral and Alcázar. If you are driving on your own then you have to be super careful regarding the directions as Google maps will not take you till the hotel. You have to ask the reception.

6

Shannon

May 27, 2024

·

Stayed 2 nights

We booked a room because of the great reviews and pictures of beautiful hotel and rooms but when we got there, we had a room that was very average with a courtyard that anyone could access from the hallway and sit or stand outside our room windows and look directly into our bathroom and bedroom. Zero privacy. Only way to have privacy was to shut the curtains which made our room into a dark cave. Ridiculous. So we asked for a different room and they said the only one they had was an upgrade of $240USD a night. The room was nice but overall cost us over $600 a night, which was twice as much as most hotels. The pictures look better than in person of the entire hotel. Hard to get to. 5-minute walk with with luggage. No direct drop off. Staff was very nice, gave us a welcome drink. Breakfast was good.

10

Geoffrey

Sep 23, 2025

·

Stayed 3 nights

Excellent characterful quality hotel with friendly staff. Great location to walk to all the sites in the city.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong praise for quality and variety, with made-to-order items and enjoyable food at the rooftop/bar. A few guests reported slow breakfast service, and one found breakfast poor for the price.

Related guest reviews

10

Amani

Mar 29, 2024

·

Stayed 1 night

Fantastic property!! It's actually an bank that has been converted into a hotel and very charming. Amazing location in central Granada right by the cathedral. Superb customer service and modern facilities. We appreciated the welcome Cava and chocolates waiting for us at the suite. Breakfast buffet wonderful and the attention to detail on all aspects was excellent. Highly recommend!

10

Ginny

Oct 4, 2024

·

Stayed 2 nights

The staff was wonderful, breakfast excellent and the room was beautiful! Would highly recommend!

10

Patrick

May 8, 2025

·

Stayed 2 nights

Great staff, we were well looked after, excellent food and drinks. Lovely building with great rooftop space, will definitely stay here again on our return to Granada.

10

rodolfo

Nov 17, 2025

·

Stayed 2 nights

El desayuno buffet muy bueno puedes pedir a la carta también omelet, French toast o pancake, en general todo muy bien, el hotel muy bonito, y cerca de los principales lugares turísticos, nosotros nos fuimos caminando a alambra una caminata de 20 minutos, el personal del hotel fue muy amable y nos ofrecieron hacer el checking 3 horas antes de el horario definido, esto fue de gran ayuda por llegamos cansados de nuestro viaje, el hotel tiene también una terraza muy bonita que deja ver la alambra, también usamos el gimnasio aunque pequeño siempre estuvo solo y pudimos usarlo mi esposa y yo para nosotros solos, recomiendo ampliamente el hotel.

Translate

8

Montserrat

Sep 10, 2023

·

Stayed 2 nights

El hotel es precioso y con un mantenimiento impecable, el personal sumamente amable y eficiente (excepto en el restaurante que tardan mucho en servir) el área de la piscina es muy bonita también y a buena temperatura. Todo excelente, salvo el desayuno que es caro y malo, definitivamente conviene más desayunar fuera, pero sería ideal tener un buen desayuno ahí por 25 euros.

Translate

10

Saul

Apr 16, 2025

·

Stayed 3 nights

Staff were outstanding. Rooms stylish and clean. Fabulous food. Roof top bar and restaurant fantastic. Great location. Thank you to all the hotel team.

10

Hanna

Feb 15, 2024

·

Breakfast was excellent..!!!

8

Glen

Jun 9, 2025

·

Stayed 2 nights

Great centrally located hotel beautifully decorated, very clean, close to everything We were welcomed by Ania, who made us feel at home , she has great communication and customer service skills. Alex was very helpful and accommodating at all times. All staff were amazing and helpful . The only downside was that at breakfast time one particular staff member was ignoring us and we couldn't get our order and coffee for a long time. There were only 2 tables to serve. After waiting for 15 min my husband had to get up and ask for service. Another staff member Catherine was looking after us next morning and she was amazing and attentive. The selection and variety of food was amazing. Overall it's a great hotel that we will come back again and will highly recommend to friends.

10

Alison

Mar 12, 2024

·

Stayed 2 nights

Didn’t realize when we booked that this hotel was quite new and built in a former historic bank. Staff was very helpful. Breakfast in the atrium was quite nice however there is no real restaurant within the hotel. There is the option to order food at the bar which is nice, though a small area. Our room had no external windows, just a window/balcony door into the atrium which was nice to get some airflow. The lights in the room were almost too high tech! Even though they attempted to explain the buttons when they helped us up with our luggage, it took us a while to figure it out. Also the shower was quite small and it unfortunately leaked into the rest of the bathroom. We didn’t utilize it but they had a pillow bar with many different options of pillow types which I thought was a cool concept. Great location within walking district of the cathedral which you also got great views of from the rooftop (as well as the Alhambra).

10

Jeannie

Oct 1, 2024

·

Stayed 1 night

Very beautiful hotel with spacious rooms and kind and friendly staff! They upgraded our room spontaneously and their breakfast was excellent giving guests options of made to order omelets and large a la cart items. I would recommend this hotel to everyone!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $455	6 $438	7 $648
8 $621	9 $411	10 $403	11 $551	12 $413	13 $442	14 $531
15 $349	16 $380	17 $543	18 $584	19 $396	20 $390	21 $439
22 $547	23 $614	24 $421	25 $627	26 $615	27 $361	28 $352
29 $352	30 $361

Su	Mo	Tu	We	Th	Fr	Sa
		1 $324	2 $315	3 $307	4 $311	5 $393
6 $393	7 $360	8 $315	9 $315	10 $284	11 $329	12 $325
13 $298	14 $298	15 $298	16 $307	17 $307	18 $333	19 $342
20 $352	21 $357	22 $363	23 $361	24 $406	25 $429	26 $514
27 $541	28 $682	29 $587	30 $761	31 $555

Prices for Palacio Gran Vía, a Royal Hideaway Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Room, Balcony

Suite (2A3c)

Suite

Deluxe Room, Balcony (1A-1C)

Royal Suite (2A1c)

Royal Suite (2A3c)

Deluxe Room, Connecting Rooms (1 Adult 3 Children)

Royal Suite (2A2c)

Deluxe Room, Connecting Rooms (2 Adults 2 Children)

Suite (2A4c)

Deluxe Room, Corner (1A-1C)

Deluxe Room, Corner

Junior Suite (Alhambra)

Deluxe Room (Plus)

Deluxe Room, Connecting Rooms

Junior Suite (Alhambra 2A2c)

Deluxe Room, Connecting Rooms (3 Adults 1 Child)

Deluxe Room

Deluxe Room, City View

Suite (2A1c)

Deluxe Room (1A1c)

Deluxe Room (Plus | 1A-1C)

Royal Suite

Suite (2A2c)

Deluxe Room, City View (1A-1C)

Royal Suite (2A4c)

Junior Suite (Alhambra 2A1c)

Guest reviews of Palacio Gran Vía, a Royal Hideaway Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Palacio Gran Vía, a Royal Hideaway Hotel

Prices for upcoming dates