Quinta Esencia Hotel Boutique

Staff was very friendly

Location is great It might be a little bit noisy if you want to sleep early The room is quite nice

When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.

The room was beautiful that's about it. Everything else was not great. Starting for the fact we didnt have handsoap in the bathroom. Outside the shower it was a towel being used as a mat. They told us to enjoy ourselves in the hot tub which we fill out and of course it didnt work... so it felt like a waste of water and time. I also have to say the bathroom was gross the toilet bowl was nasty around not like someone poop once. Like it was never cleaned up so maybe it was good we couldnt use the tub.

The hotel was mediocre looks nice on line but it needs alot of detailing. They have a restaurant on the first floor is is very loud. On our last night they had a huge party and the noise was crazy till 1:30am something unacceptable. I call the front desk they just told me it was almost over. I will never stay there again .. very unprofessional.. and the worst part is they never apologized the next morning. the rooms need to be updated. They didn't even bother to help us with our luggage since the rooms are upstairs. Over all a poor time there ..