Drift Palm Springs, a Member of Design Hotels

Lovely hotel with very clean and spacious rooms. The pool was relaxing and well maintained. Centrally located.

This is a well designed hotel offering comfortable, spacious and stylish accommodation in a beautiful setting. We stayed with our teenage kids in a three bed apartment and found the space to be perfect. The pool area is fantastic.

We enjoyed the 2 bedroom, 2 bathroom unit. Check in was easy with Julian at the reception. Easy with the room code. Any communication via text was responded to quickly. The food and drinks at the restaurant were very good. And hotel prices to be expected. Loved the music and pool. Great vibe. Loved the fire pits and the DJ night with the tacos. Would recommend the Drift Palm Springs

Very modern approach and works surprisingly well. Quality food and cocktails. Friendly staff. Would definitely stay here again!

We loved our space. It fit all of our party comfortably. Only downside was the parking. There weren't enough so we were lucky to find street parking. I know there is a parking structure across the street but we didn't feel comfortable parking across the street in a public parking space.

It was a beautiful facility and our room was very nice, comfortable, and loved the patio. Very nicely remodeled and modern. The issues I had were with parking, housekeeping, and the 'booby traps' all over the room. EVERYTHING is charged, and instead of having one basket area where you could buy snacks or wine, every corner of the apartment had wine, candy, liquor, chips etc - all at a high price, in the hope I felt that you accidentally opened one and got charged. When we bought our own wine, we needed to keep track of which one was ours, so we were not charged. Housekeeping is only on a fee basis - sorry, stayed at many, many hotels, and it does not work that way. A staff member tried to enter at 10:30 am when check out was 11. If we didn't request housekeeping, or pay, why is someone barging in (we had the latch on, so he could not complete the thought) half an hour before check out, when we did not ask for housekeeping for a fee? Check in consists of no front desk, and I realize this is an experimental model, but we waited in our car until 4:15pm when check in is 4 in 119 degree weather to receive a text that our room was ready. You can call customer service, but only during business hours, If something is not working, there is no one to contact. Late check-out and early check-in is charged a fee, if available. Hotels do not charge a fee for this. Parking is valet only at $30; with an empty lot with a tow truck 24/7. Free overnight parking is on the street nearby FYI.

The property was very nice. The lack of a front desk check to check in or speak with anyone upon arrival was not good. Our valet had to contact someone to get our room information so we could get checked in. They didnt accept cash so that was also a bummer. The food on site was good. The rooms were very nice. The pool water was dirty. The dj playing music Saturday by the pool was terrible. Not sure I would go back.

Clean. Modern. Well designed. Hotel was perfectly located in the heart of downtown Palm Springs. Really walkable. Great pool area. Free self parking was a plus! We would definitely stay here again.

We love staying here! Beautiful room, pool is clean and doesn’t smell like chlorine, there is a bar onsite and they are very communicative.

Very chic and upscale! Great vibes, good food, friendly staff. I would stay here again!

Cleanliness of our room was excellent. Safe and Perfect for a group of ladies to just relax. Love the swimming pool area, but it does need to be cleaned more than once a day.

Lovely hotel with very clean and spacious rooms. The pool was relaxing and well maintained. Centrally located.

We very much enjoyed our stay here. A couple small things - the a/c in one bedroom was dripping water overnight and the missed a stain on the toilet seat. Everything else was clean, functional and very nice. Great location.

Had an amazing stay! New amenities, clean rooms, amazing rooftop bar, hospitable staff; the list could go on and on. Would definitely recommend.

Beautiful property. One of the prettiest designs and decor in a room that I’ve stayed in. Pool was big and a fun atmosphere while still being relaxing. Sound in the room upstairs and side neighbors traveled a little louder than I hoped - but everything else made it well worth it. Will definitely be back!

Family trip for 1 night. Hotel was gorgeous and Modern and clean. Check in was a little unclear and wonky

Clean. Modern. Well designed. Hotel was perfectly located in the heart of downtown Palm Springs. Really walkable. Great pool area. Free self parking was a plus! We would definitely stay here again.

The property was amazing. Nice sized rooms and beautiful pool and dining area. Would definitely recommend and stay here again. Rooms were very clean and tone of restaurants and bars walking distance

Really lovely hotel with a great pool! Everything was clean and the location was perfect for what we wanted to do on vacation.

Strong smell of room spray, gave me a headache. Staff was accommodating. Loved the free parking. Actually liked the concrete flooring. Minimum staff, never saw anyone else around hotel.

My stay here was just OK. The room was nice but much smaller than an average hotel room. The bed mattress sunk in and seemed worn out so sleeping wasn’t my favorite part of this trip. But the balcony was large & spacious. It was mentioned welcome drinks are given upon arrival, however it was misleading as 1) you had to ask 2) the concierge mentioned it wasn’t an alcohol beverage. However, he was nice enough to ask the bartender to make us margaritas anyways. Overall would rate this experience 3 out of 5.

The property has bare concrete floors and bare bulbs for lighting, I’m sure this is a hipster cool thing but does not make for comfort also it was very austerely furnished not even a chair to read in. Probably the worst feature is lack a front desk or person on the property. The $40 a day resort fee was laughable. This is a motel of last resort.

The rooms are large, we enjoyed our suite and the pool is really nice.

The hotel is beautiful, clean and well maintained. Staff were friendly and approachable. The esthetic of the room was great however there were a few items we felt are essential for a hotel. Storage in the rooms was lacking. No closet and drawers requires us to have open suitcases on the floor. No towel hooks at the restroom sinks made washing face and brushing teeth awkward to find a towel on the wall behind you, one full length mirror in the living room was not ideal for 8 women getting ready to go out in the evening. We really felt each bedroom should have its own mirror. The last recommendation would be to have a larger toaster oven. Again in a four bedroom suite it is safe to assume preparing food for a large party would be happening. As well as the coffee drip. We literally had a line waiting for the first cup of coffee. Otherwise our stay was great

the beds and the sheet and pillows were amazing and the room was very quite.

Property was great . Need a makeup mirror as the mirrors in bathroom are speckled. No microwave . Toaster oven only

Great rooms. Plenty of space and lovely decor. Pool area is wonderful and employees were excellent

This was a fantastic hotel. Easy to communicate with and loved the rooms. Very spacious and modern There is no reception but felt texting was easy. It was walking distance from lots of shops and restaurants too.

Nice hotel, decent location. Walls are very thin so if you get a first floor room be prepared for loud noises from the room above you. Rooms were lovely. No microwave but stove, toaster oven, fridge. When we arrived the complimentary can of coffee was empty which tells us the cleaning service is subpar. Staff was nice but intermittent during pool service, wouldn't advise paying for the cabana, not worth the money.

Soooo amazing! Rooms soo pretty. So many amenities I didn’t even think we needed. Filtered water, ice, pour over coffee, every room had its own bathroom. Robes, beds soo comfy, everyone so nice and attentive. Great location - right downtown, walking distance to everything.

Check in was different from your regular check in, you get a pre check in email to upload your id and credit card, when your room is ready, you get a confirmation code with your door passcode, it was easy and convenient, no having to wait in line to get your key etc. We were happy with the room too. Spacious with sheek decor. Bed and pillow was comfy. I would recommend this hotel for a boutiquey modern feel. Close to some great eats so location was great.

Beautifully designed and friendly staff.

I really wanted to like this property however the hotel's personnel needs training in customer service. All of our interactions with their workers were unnecessarily unpleasant. Every every encounter was awful, starting when we got to the valet and ending when we left. We were advised the day before that we could check in early for an extra $100, so we agreed to that and arrived at the resort at 11 am. When we arrived, the valet employee told us to leave and return when our room was ready at 4 p.m. After I informed him that we had been told we could stay on the property until our room was ready, he refused to take our Tesla because we did not have a "traditional key." We had to park our car in a parking lot across the street and carry all of our belongings from there. We then walked inside the property and the bar employee then informed us that there is no front desk at this establishment and that there is no way that our room will be ready before 4 p.m. We then asked him if we can wait by the pool and he gave us the code and said we can wait poolside, we then went to the pool and the security guard abruptly approached us and informed us that we must leave if we have not checked in and are not an authorized guest. we then informed him that one of their employees had allowed us to be there until our room was ready. Our experience was terrible at this facility. We were treated quite horribly, which was the absolute worst experience imaginable.

This property definitely has potential but is clearly going through opening/growing pains. There were several things that were confusing - I was not made aware that there wasn't a front desk to check in and there was confusion with my check-in. The rooms are gorgeous and spacious but we were not told there was no housekeeping service and that you only get the first night of coffee service even though you are staying several nights (and the bar where you have to go for coffee doesn't open until 8). The worst part was the pool service. The servers need serious hospitality training. We waited over 45 minutes for our first drink (no exaggeration) and no apologies. Ian the security guy for the pool was awesome as were the valet guys. Can't say if I'll be back as there are many other hotel choices but I do hope they hire and train more team members for the guests who do return.

There were loud young women next door and it was difficult to fall asleep. The lack of a real person checking me in caused problems - emails claiming I didn't send the right ID and selfie, for example. All of that wouldn't be an issue if a real person was at the front desk.

Though there isn’t a front desk, there is a valet on site and the text message concierge is very quick.

Lovely rooms and great value. But comes at the expense of service. All communication is virtual, and there was very inconsistent response from staff. Issues with TV and nobody solved it after asking for two days. Asked for refill of coffee and nobody did it.

Not only incredibly clean, but the service is very welcoming and quick to check in.

Great friendly staff and virtual concierge as equally amazing..

Beautiful and great staff . Always a favorite

great location. our room was wonderful. 10/10 would recommend.

Great hotel and bar! Centrally located by downtown, easy access!

This hotel has a hotel meets air'b'n'b vibe in a great way. We stayed in the big 4 bedroom suite which had 3 bathrooms and a kitchen. Awesome location as we never got in the car after we arrived and parked.

Great location

Great location! Beautiful rooms w comfortable beds & furniture plus I could link my phone to the TV!

Amazing property. Clean, super easy check in and check out. Perfect location as everything is walkable.

Great finds. It is within walking distance of all the great restaurants. Great price for the space.

Clean. Modern. Well designed. Hotel was perfectly located in the heart of downtown Palm Springs. Really walkable. Great pool area. Free self parking was a plus! We would definitely stay here again.

Great boutique hotel and excellent location to downtown Palm Springs!

Really lovely hotel with a great pool! Everything was clean and the location was perfect for what we wanted to do on vacation.

The no contact service was easy and every time I sent a text I got a response immediately! I was allowed in the room At perfect time and notified when to leave. The pool was amazing and the room was on the 3rd floor pool view, with everything you needed for a nice stay. The restaurant was not the best food but service was excellent!

Facilities were well done - Karim was great at front entry - Main bartender lacking. Room very small & utilitarian.. but nice enough. Good location

We loved everything about Drift! We stayed in a two room suite over looking the pool, with an incredible view of the mountains. The entire vibe of the room was right up our alley, and we enjoyed the patio and hanging chair. One thing that really stood out for me was the fully stocked snacks and drinks...all reasonably priced, no insane price gouging like you find at most hotels. Location is perfect for Thursday night street fest, shopping, and dining; parking and check-in was a breeze. Also, the room smelled amazing. We found out after check-out it's Drift signature scent and candles were available to purchase...definetly will be purchasing on our next visit!

We enjoyed the 2 bedroom, 2 bathroom unit. Check in was easy with Julian at the reception. Easy with the room code. Any communication via text was responded to quickly. The food and drinks at the restaurant were very good. And hotel prices to be expected. Loved the music and pool. Great vibe. Loved the fire pits and the DJ night with the tacos. Would recommend the Drift Palm Springs

This is a very welcoming place. We really enjoyed our dinner too!

Very modern approach and works surprisingly well. Quality food and cocktails. Friendly staff. Would definitely stay here again!

This is a great property ! Location is amazing Cool vibe with great modern rooms Beds are immensely comfortable ! To improve : poor selection of coffee in room ( bring your own almost … ) Pool service was not great and food is acceptable but overall subpar for a hotel like this. That being said , the drinks were fab I would come back to Drift

No free daily house keeping, should be standard service for a hotel. Poor communication from staff, poor food & beverage pool service, would not book again.

Very chic and upscale! Great vibes, good food, friendly staff. I would stay here again!

Amazing place. Can’t believe the quality at this off-season price point. Yes it was very hot but the size of the rooms and quality of food and drinks is very high. Check-in process was smooth with the AI Eve bot. Service at Maleza was great.