Is parking available at the property?

Yes, parking is available on-site and is free of charge.

Are pets allowed at the hotel?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to local attractions?

The hotel is located approximately 0.2 miles from Waikoloa Beach Golf Course and 0.3 miles from Waikoloa Kings' Course. Other nearby attractions include Anaehoomalu Beach (1 mile) and Queens' Marketplace (1.1 miles).

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor swimming pool. The operational hours are not specified.

Castle Hali'i Kai Resort in Waikoloa

Average nightly price at Castle Hali'i Kai at Waikoloa by month, last 12 months (USD)
Month	Average price
January	$542
February	$677
March	$533
April	$394
May	$404
June	$380
July	$429
August	$383
September	$417
December	$419

What guests think

Travellers describe Castle Hali'i Kai at Waikoloa as a peaceful, well-kept condo resort with spacious units, beautiful grounds, and a scenic ocean-view pool, plus family-friendly amenities, though experiences vary by unit.

Many highlight the poolside restaurant, sunset views, and a gated location near shops and beaches, best accessed by car. Units are generally roomy and well equipped, but quality ranges from updated and comfortable to dated with equipment or hot water problems. Cleanliness is usually good, yet some report dirty carpets or floors and occasional pests, while service feedback spans welcoming staff to poor communication, limited office hours, and strict pool policies like early closures. Expect a tranquil condo stay with standout views and amenities if you verify unit features and rules.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Scenic ocean view pool, gated grounds, and a poolside restaurant/bar are highlights; a small pool, 8pm closure, limited shade/no outside items, occasional towel shortages, and sporadic hot tub or BBQ issues are noted.

Related guest reviews

10

Mitchell

Apr 10, 2025

·

Stayed 4 nights

The property is immaculate. Top notch landscaping. The pool and private restaurant was fantastic. It is beautiful, especially at sunset. I wanted a better view at our unit and be able to hear the waves but this unit worked out fine for us since we were all over the island. The unit was clean and the bed was perfect for us.

10

Amanda D

Jun 18, 2025

·

Stayed 8 nights

Sunsets were spectacular from the pool. This property is so quiet, low key, small town just like us. The staff were beyond welcoming and amazing! Getting in to the main check-in through the gait was challenging initially. Our unit did not have a BBQ, which we missed; though it looks like most other units have one.

10

Lorna

Mar 15, 2022

·

Stayed 7 nights

Our stay was amazing! We had the whole family, 10 of us, in 3 condos and each one was excellent. The property was better than I anticipated. Just beautiful. The restaurant was delicious. The pool was a little small but the setting was gorgeous.

10

deana

Mar 27, 2024

·

Stayed 4 nights

We loved our stay. The condo was beautiful, pool was perfect, gym was great. My kids loved the food at the pool bar and it was affordable. Saw whales while on the treadmill. Great beaches nearby, including the black sand beach. We will stay here again.

10

Robert

Dec 4, 2024

·

Stayed 3 nights

Hali’i Kai a quiet resort tucked into the Waikolo area. Its townhomes stretch from oceanfront, back to golf views. Watch for whales from its beautiful, family-friendly pool. Food and drink options, as well as a small gym are also located there. Our units furnishings were somewhat dated, but clean and comfortable. A beach cooler, sand toys, and boogie boards were available for our use. If you’re looking for a smaller, more private resort, I’d definitely recommend Hali’i Kai

10

Noa

Aug 4, 2025

·

Stayed 3 nights

The town houses are big. Easily enough room for even a big family. The pool is great - especially for the little ones. And the food at the pool is excellent. Will be back!

8

Crystallynn

May 30, 2023

·

Stayed 3 nights

Helen at the check in office was very helpful. Quiet resort. Not your ordinary swimming pool tho. Please be advice that there are two lava rock stonewalls that are in the pool below water level that you can’t see at all until you scrape your legs on it. They mention nothing about it either. Swimming area is small and awkward. Not kid friendly at all!!! We had to pay for Hilton Waikoloa pool passes so that the kids could enjoy swimming. Waste of time and money. Would not recommend staying there with kids. The condo itself was clean and beautiful tho. Seems more for older retired people.

8

Michael David

Sep 6, 2025

·

Stayed 5 nights

Our room was a little outdated. But overl nice stay. Liked that there was a BBQ on the lanai. It was cheaper to eat at the place. Dislike is the pool area closed at 8pm. Redicoulous!!!

10

Minh

Sep 5, 2024

·

Stayed 5 nights

The pool is a little bit small. But overall the property is very nice and clean.

8

Julie

Jan 6, 2025

·

Stayed 7 nights

Great resort. Spectacular views with golf course and lava rock beach walk to watch the waves. Beautiful grounds and great pool/hot tub! Only complaints are that the pool closes at 8pm nightly and you can't bring anything into the pool area (not even water or pool towels). They provide towels at the pool, but most nights we went, they were out of clean towels. Kitchens are well stocked with everything you need for a week.

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Cleanliness

Many describe clean condos and well-kept grounds, but several report dirty carpets or floors, unclean appliances/BBQs, and occasional pests or mold.

Related guest reviews

6

Shelliann

Dec 8, 2024

·

Stayed 4 nights

The good and bad…. The grounds are gated & beautifully maintained. The pool area is inviting, with beautiful views, and great staff. Only complaint at the pool was NO UMBRELLAS to provide shade when lounging. The property is in a fabulous area with many amenities. The complex was quiet and peaceful. However, the unit itself was BEYOND disappointing!!! It was VERY outdated and very beat up! No care and upkeep has been put into it for a decade! Furniture is broken, bedspreads look like they haven’t been replaced for years, walls and baseboards were trashed, and carpet was old & worn. The main bedroom shower door didn’t shut properly, the oven wouldn’t close, dryer left residue all over our clothes, fridge didn’t get very cold, and dishwasher was SO LOUD. We were told not to put AC above 73, but even then it didn’t feel cool in the unit at night. There was a huge spiderweb with a spider in it under bar top counter. Pest control entered unit first full day on site which was odd. We had multiple roaches and a few other smaller bugs on the kitchen counter! Upon leaving, we were told to start dishwasher, empty and dispose of all our trash (including fridge) in the dumpster, and turn off AC. We paid a significant cleaning fee, so I’m not sure why we had to start the cleaning process. I would love to stay at this property again, but feel owners should take more pride in their units. A little attention would go a long way.

10

Sheri

Aug 11, 2023

·

Stayed 9 nights

We loved our location at the Halii Kai. The grounds are beautiful and it is a super quiet location. The rooms are spacious and the beds were comfortable. My kids especially loved having twin beds so they had their own sleeping space. The carpet is a little stained on the way into the unit, despite having walk-on rugs and a policy to remove shoes. We also wish that there was a vacuum in the unit, since the area under the kitchen table is carpeted and we would have loved to clean up any small crumbs that might have fallen. Other than that, the kitchen had everything we needed and we especially appreciated having a washer and dryer. The pool was small and not conducive to the teen crowd playing catch or anything like that, but was fine to relax in after a day at the beach.We would definitely stay here again.

10

daniel

Aug 17, 2025

·

Stayed 2 nights

Amazing property. So clean and elegant.

8

Victor

Mar 7, 2025

·

Stayed 7 nights

The location, and overall surroundings. Plenty room for our family. However the carpeting was dirty, it didn't feel clean, with many spots in the entry hall

6

Catherine

Aug 6, 2024

·

Stayed 4 nights

The floor in our room was very dirty which was kind of annoying after reading the notice to remove shoes at the door. Also the excess water drain had black mold underneath. On the second day housekeeping came in to ask about something they thought had been left in the refrigerator. According to rules they were not allowed to do so.

10

Daniela

Nov 15, 2023

·

Stayed 7 nights

Beautiful property and landscaping. Condo was clean and relaxing.very happy.

10

Michael

Oct 18, 2023

·

Stayed 3 nights

Unit was very clean. Bathrooms were spacious, especially the one by the master bedroom. Living space was comfortable as well as the beds.

4

Janet Christine

Apr 10, 2024

·

Stayed 14 nights

Dishwasher didn’t work until we spent half an hour cleaning it The blender was filthy and we had to clean it also. The BARBEQUE CAUGHT ON FIRE! - hadn’t been cleaned from the previous guests from the looks of it. Toaster didn’t work. I called a month ahead to let them know we had increased our numbers but I was basically accused of being a liar, even though I showed my phone log and long distance charge. We have stayed there numerous times and it has definitely gone downhill and we won’t be back.

10

MOHOMAD HASSAN HAJIMEER MOHOMED

Jul 19, 2024

·

Stayed 4 nights

Loved this place and how nice and clean they have kept.

10

Elizabeth

Mar 12, 2025

·

Stayed 8 nights

Took the family and had a fantastic time. Great location close to shops and beaches also just a short drive to the airport. VERY clean and well kept. Beautiful property and friendly staff. Would stay again and recommend 10/10.

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Rooms

Condos are spacious and well equipped with comfortable beds and family-friendly layouts, though some units feel dated and have maintenance issues like hot water, appliance, or TV reception problems; a few did not meet expected sleeping capacity.

Related guest reviews

6

Shelliann

Dec 8, 2024

·

Stayed 4 nights

The good and bad…. The grounds are gated & beautifully maintained. The pool area is inviting, with beautiful views, and great staff. Only complaint at the pool was NO UMBRELLAS to provide shade when lounging. The property is in a fabulous area with many amenities. The complex was quiet and peaceful. However, the unit itself was BEYOND disappointing!!! It was VERY outdated and very beat up! No care and upkeep has been put into it for a decade! Furniture is broken, bedspreads look like they haven’t been replaced for years, walls and baseboards were trashed, and carpet was old & worn. The main bedroom shower door didn’t shut properly, the oven wouldn’t close, dryer left residue all over our clothes, fridge didn’t get very cold, and dishwasher was SO LOUD. We were told not to put AC above 73, but even then it didn’t feel cool in the unit at night. There was a huge spiderweb with a spider in it under bar top counter. Pest control entered unit first full day on site which was odd. We had multiple roaches and a few other smaller bugs on the kitchen counter! Upon leaving, we were told to start dishwasher, empty and dispose of all our trash (including fridge) in the dumpster, and turn off AC. We paid a significant cleaning fee, so I’m not sure why we had to start the cleaning process. I would love to stay at this property again, but feel owners should take more pride in their units. A little attention would go a long way.

6

RUSSELL

Sep 29, 2025

·

Stayed 2 nights

Room was supposed to sleep 8 could only sleep 6 No propane in tank for bbq hor water was only warm

10

Sheri

Aug 11, 2023

·

Stayed 9 nights

We loved our location at the Halii Kai. The grounds are beautiful and it is a super quiet location. The rooms are spacious and the beds were comfortable. My kids especially loved having twin beds so they had their own sleeping space. The carpet is a little stained on the way into the unit, despite having walk-on rugs and a policy to remove shoes. We also wish that there was a vacuum in the unit, since the area under the kitchen table is carpeted and we would have loved to clean up any small crumbs that might have fallen. Other than that, the kitchen had everything we needed and we especially appreciated having a washer and dryer. The pool was small and not conducive to the teen crowd playing catch or anything like that, but was fine to relax in after a day at the beach.We would definitely stay here again.

8

Elizabeth

Jan 25, 2025

·

Stayed 7 nights

The only bad things were the television reception. Very poor quality. Master bedroom had problems with shower and water temperature.

10

Greg

Apr 25, 2025

·

Stayed 4 nights

Very nice property. Gated community with excellent staff. The pool area was very nice but there were no shaded areas unless you were using the dining services. Nice walking areas. Large 2- bedroom unit was a nice break from the small units we had at the large hotel chain facilities at the previous 3 islands that we stayed at.

10

Robert

Dec 4, 2024

·

Stayed 3 nights

Hali’i Kai a quiet resort tucked into the Waikolo area. Its townhomes stretch from oceanfront, back to golf views. Watch for whales from its beautiful, family-friendly pool. Food and drink options, as well as a small gym are also located there. Our units furnishings were somewhat dated, but clean and comfortable. A beach cooler, sand toys, and boogie boards were available for our use. If you’re looking for a smaller, more private resort, I’d definitely recommend Hali’i Kai

10

Valerie

Jul 5, 2025

·

Stayed 4 nights

We booked through Expedia and didn’t know anything about the property that wasn’t listed. It exceeded our expectations and we would definitely book again! The condo was well equipped, had nice furnishings, the pool with ocean view was amazing and overall such a safe high end area. Our whole group couldn’t say enough good things about our stay.

10

Noa

Aug 4, 2025

·

Stayed 3 nights

The town houses are big. Easily enough room for even a big family. The pool is great - especially for the little ones. And the food at the pool is excellent. Will be back!

10

anita

Feb 7, 2025

·

Stayed 3 nights

Love the 3 bedrooms and 3 baths for our family!

10

Claire

Dec 12, 2022

·

Stayed 3 nights

Well the shower in the master bedroom didn’t have hot water but other than that our stay was a nice pleasant and peaceful 3 nights I would stay there again

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Service

Staff are often friendly and welcoming, yet reviews also cite poor communication, limited 10am–6pm office hours, after-hours check-in challenges, and a few serious conflicts with management or pool staff.

Related guest reviews

10

Amanda D

Jun 18, 2025

·

Stayed 8 nights

Sunsets were spectacular from the pool. This property is so quiet, low key, small town just like us. The staff were beyond welcoming and amazing! Getting in to the main check-in through the gait was challenging initially. Our unit did not have a BBQ, which we missed; though it looks like most other units have one.

8

Melissa

Nov 24, 2023

·

Stayed 12 nights

The property and condo were beautiful. We loved the pool, except for the pool staff, they were rude.

10

Allison

Sep 29, 2025

·

Stayed 2 nights

Clean, quiet, and easy check-in. The hours of the onsite office starts at 10am, and I did not receive a response to my request for a late check-out prior to the 11am checkout time. Otherwise, great stay.

2

Naomi

Nov 19, 2025

·

Stayed 2 nights

Hot tub was not working. Wi-Fi on the first night wasn’t working until someone came the next day to fix it. Guest bathroom was leaking at the base. General Manager gave me the worst customer service of my life. So rude, used profanity when speaking to me, always seems aggravated, and accused me of having a party in our room when we followed all strict rules the whole time. I felt racially stereotyped.

8

chao

May 23, 2024

·

Stayed 5 nights

Beautiful place to stay but communication with the staff is difficult because office hours is 10 to 6 only. Don’t even put a number where you can contact after hours. I arrived at the property after 6 and l was struggled to find out how to check into my unit not knowing that they emailed me an instruction how to get into my unit

2

greg

May 31, 2024

·

Stayed 5 nights

They tried to coerce me into paying an “HOA” fee when I checked in when I had already paid for my stay in full. I spoke with the regional manager and when she couldn’t explain or show me in writing what the fee was for when I provided her with my emails from their property as well as Expedia she got upset and decided to “waive” the fee. The next day by the pool area the staff was rude and said that my family wasn’t allowed to use the pool per the front office. I proceeded to the front office and they said the manager wasn’t available when I asked for her specifically and provided the front desk with her card. The front desk called the police and said that I was being belligerent… When the police arrived I provided them with my receipts, showed them all my emails and explained the situation. The police were very helpful and got them to issue a full refund. This was on 5/25/24, today is 5/31/24 and I still haven’t received my refund. The police officer said they literally issued the refund online in front of him & said it would be in his report. I’m hoping I get my money back soon or I will be forced to take legal action.

10

Stephen

May 29, 2023

·

Stayed 8 nights

Nice, quiet property. Front desk personnel very helpful.

8

ANDREI

Jan 15, 2025

·

Stayed 4 nights

Check-in person had no clue about reservation. Tried to charge again for paid booking.

10

Elizabeth

Mar 12, 2025

·

Stayed 8 nights

Took the family and had a fantastic time. Great location close to shops and beaches also just a short drive to the airport. VERY clean and well kept. Beautiful property and friendly staff. Would stay again and recommend 10/10.

10

Rocio

Jun 23, 2025

·

Stayed 7 nights

The property is beautiful and so peaceful. Super nice staff.

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Location

Quiet, gated Waikoloa setting with sunset views; convenient by car to shops, beaches, golf, and the airport, though beach access can be rocky and walking distances long.

Related guest reviews

10

Amanda D

Jun 18, 2025

·

Stayed 8 nights

Sunsets were spectacular from the pool. This property is so quiet, low key, small town just like us. The staff were beyond welcoming and amazing! Getting in to the main check-in through the gait was challenging initially. Our unit did not have a BBQ, which we missed; though it looks like most other units have one.

10

Eduardo Barba

Jan 6, 2025

·

Stayed 5 nights

We love it was so close to the beach

10

Catherine

Jan 8, 2025

·

Stayed 5 nights

Property was beautiful. Well maintained, fun pool area, great places for jogging, playing golf, shopping.

10

Greg

Apr 25, 2025

·

Stayed 4 nights

Very nice property. Gated community with excellent staff. The pool area was very nice but there were no shaded areas unless you were using the dining services. Nice walking areas. Large 2- bedroom unit was a nice break from the small units we had at the large hotel chain facilities at the previous 3 islands that we stayed at.

8

Kyler

Jun 30, 2024

·

Stayed 5 nights

Nice property. Does require the ability to travel or willingness to walk quite a ways to get to beaches or shops

10

David

Aug 20, 2025

·

Stayed 6 nights

Good location and excellent accommodations

8

Margaux

Aug 22, 2024

·

Stayed 5 nights

Very hard to find the resort amenities such as the pool and private club. Not the best for kids, caters much more toward the retired community. Not the best beach access unless you want to be on rocks

10

Valerie

Jul 5, 2025

·

Stayed 4 nights

We booked through Expedia and didn’t know anything about the property that wasn’t listed. It exceeded our expectations and we would definitely book again! The condo was well equipped, had nice furnishings, the pool with ocean view was amazing and overall such a safe high end area. Our whole group couldn’t say enough good things about our stay.

10

Carmen

Feb 27, 2024

·

Stayed 3 nights

Such a beautiful place and the location was perfect!

10

Elizabeth

Mar 12, 2025

·

Stayed 8 nights

Took the family and had a fantastic time. Great location close to shops and beaches also just a short drive to the airport. VERY clean and well kept. Beautiful property and friendly staff. Would stay again and recommend 10/10.

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Dining

The poolside restaurant and bar earn consistent praise for tasty food and sunset ambiance; one guest wished the kitchen opened earlier.

Related guest reviews

10

Mitchell

Apr 10, 2025

·

Stayed 4 nights

The property is immaculate. Top notch landscaping. The pool and private restaurant was fantastic. It is beautiful, especially at sunset. I wanted a better view at our unit and be able to hear the waves but this unit worked out fine for us since we were all over the island. The unit was clean and the bed was perfect for us.

10

Lorna

Mar 15, 2022

·

Stayed 7 nights

Our stay was amazing! We had the whole family, 10 of us, in 3 condos and each one was excellent. The property was better than I anticipated. Just beautiful. The restaurant was delicious. The pool was a little small but the setting was gorgeous.

10

deana

Mar 27, 2024

·

Stayed 4 nights

We loved our stay. The condo was beautiful, pool was perfect, gym was great. My kids loved the food at the pool bar and it was affordable. Saw whales while on the treadmill. Great beaches nearby, including the black sand beach. We will stay here again.

10

Robert

Dec 4, 2024

·

Stayed 3 nights

Hali’i Kai a quiet resort tucked into the Waikolo area. Its townhomes stretch from oceanfront, back to golf views. Watch for whales from its beautiful, family-friendly pool. Food and drink options, as well as a small gym are also located there. Our units furnishings were somewhat dated, but clean and comfortable. A beach cooler, sand toys, and boogie boards were available for our use. If you’re looking for a smaller, more private resort, I’d definitely recommend Hali’i Kai

10

Jose

Nov 29, 2024

·

Stayed 7 nights

Nice property, good place to stay. Surprisingly everything that we tried at the restaurant was extremely delicious better than most restaurants around. Pool area was clean and friendly very helpful reception. Thanks!

10

Noa

Aug 4, 2025

·

Stayed 3 nights

The town houses are big. Easily enough room for even a big family. The pool is great - especially for the little ones. And the food at the pool is excellent. Will be back!

10

Christina

Aug 13, 2024

·

Stayed 5 nights

We enjoyed our stay. The property was clean and comfortable. We enjoyed property amenities: pool, restaurant, bar area and tennis courts. The owner had so many beach and pool items to enjoy our stay. Lots of fun games too. We definitely want to come back again!

10

Jasmin

Jul 4, 2024

·

Stayed 5 nights

I loved this property! I just wish the kitchen was opened earlier.

10

Erin

Sep 28, 2024

·

Stayed 6 nights

Amazing property, beautiful landscape, private restaraunt.

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Castle Hali'i Kai at Waikoloa

Prices for Castle Hali'i Kai at Waikoloa

Monthly average prices

About this property

Location

Room options

Premium Villa, 2 Bedrooms, 2 Bathrooms, Garden View

Villa, 2 Bedrooms, 2 Bathrooms, Ocean View

Villa, 2 Bedrooms, 2 Bathrooms, Garden View

Premium Villa, 2 Bedrooms, 2 Bathrooms, Ocean View

Villa, 3 Bedrooms, 2 Bathrooms, Garden View

Townhome, 3 Bedrooms, Garden View

Guest reviews of Castle Hali'i Kai at Waikoloa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Castle Hali'i Kai at Waikoloa