Name: TownePlace Suites by Marriott Jacksonville East
Address: 13741 Beach Boulevard, Golden Glades - The Woods, Jacksonville, Florida, United States of America, Jacksonville, Florida, US
Price range: $129–$190 per night
Rating: 8.67

What guests think

At TownePlace Suites by Marriott Jacksonville East, travelers highlight clean, spacious suite-style rooms with kitchenettes, friendly staff, and a convenient location near the Mayo Clinic, beaches, restaurants, and shopping, making it practical for medical visits and short getaways.

Common drawbacks include limited, shared parking, mixed breakfast quality and replenishment, and occasional room issues such as hard beds, noisy or finicky AC, and TV system problems. The hotel is pet-friendly and offers a pool and outdoor seating area. Overall, expect practical comfort with some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and an outdoor seating/fire pit area, and the hotel is pet-friendly. Parking is often limited in the shared lot and spaces can be tight.

Related guest reviews

4

Brittney

Feb 13, 2025

·

Stayed 1 night

The reservation was booked Dec 13th for Feb 12-13. Upon arrival, there was no parking available and I was instructed to park in the coffee shop parking lot but was also told to make sure there was enough parking for the coffee shop employees (like I’m supposed to know how many people work there). Upon checking in, without any notification prior, they informed me that the room I booked was no longer available and they placed me in a handicapped room. I booked the king suite and this was the double queen handicapped room. Once arriving to the room, the deadbolt on the door would not latch. I called the service desk and the girl came up and just kept slamming the door saying, hear that clicking? It’s locking over and over again. This visit could have been a lot better and unfortunately I will not be returning.

10

David

Oct 16, 2024

·

Stayed 1 night

Parking spaces arex a little tight, compact and standard vehicle sizes but very narrow. Larger trucks 250 and 2500 or larger will have to get creative while Parking.

8

Dinetha

Dec 26, 2024

·

Stayed 1 night

Everything was GREAT! Parking was just very limited but I would definitely stay again.

10

Susan

May 14, 2025

·

Stayed 2 nights

This property was in a convenient location between the college/university campuses and the beach. In addition to coffee shops and restaurants, there were plenty of shopping options within a few miles of the hotel. The rooms were quiet and the property was clean. The pool area was stocked with towels and comfortable reclining pool chairs. The only negative was that the pool was not heated. I would definitely stay at this property again!

8

Ginger

Jun 28, 2025

·

Stayed 1 night

The pool was not clean. It had candy wrappers and trash in it. The shower bottom was scratches up and def needs repair/replacement.

10

Dottie

Sep 5, 2025

·

Stayed 1 night

The hotel is very nice, there is not a lot of parking. It is shared parking with another hotel, but will stay here again.

10

James

Oct 28, 2023

·

Stayed 2 nights

We greatly enjoyed staying here, came for the Mayo Clinic. The parking situation isn’t great if you’re trying to find a spot at night, as it is a shared lot with another hotel, so it’s limited, but attendant said it was okay to park along the fence. Breakfast was great, room was clean, bed comfortable, we enjoyed it greatly, will stay again.

10

Robert J

Dec 26, 2023

·

Stayed 2 nights

This is my second time staying at the hotel. Convenient location. The hotel is clean and the staff is friendly. I was also traveling with dogs and they are pet friendly which is great!

10

Doris

Sep 5, 2025

·

Stayed 1 night

Outside social area

10

Claudia

Jun 17, 2025

·

Stayed 2 nights

Reception was very friendly & efficient when checking us in. Location is very convenient to everything. They offer free breakfast also love that they are a pet friendly hotel. Our room was clean, smelled good & very quiet. Bed was comfortable. We plan on staying here again.

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Cleanliness

Many guests report very clean rooms and common areas, but recurring issues include bathroom mold or caulking problems, clogged tubs or odors, and occasional missed or delayed housekeeping.

Related guest reviews

6

Cassandra

Sep 12, 2025

·

Stayed 1 night

The room is a good size. However, bathroom was not cleaned well with caulking missing and mold on grout. Also very odd to not have an exhaust fan in the bathroom. Would stay elsewhere next time.

6

Brittany

May 13, 2024

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Stayed 1 night

Shower had black mold on the inside of shower. Toilet had orange stain at bottom. The room was very hot by 6:45am.

6

Jerrald

Sep 22, 2023

·

Stayed 1 night

Location was great, but bed was uncomfortable and room and bathroom were not clean

8

Carla

Sep 17, 2023

·

Stayed 1 night

Property was clean although there was an unusual smell/scent in the room when we checked in. My husband found a lady in housekeeping and borrowed some freshener spray which helped. Front desk staff were very polite. We only stayed one night.

10

Wendy

Jan 9, 2026

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Stayed 2 nights

Everyone was wonderful and the property was clean and well maintained.

10

mary

Jan 12, 2026

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Stayed 1 night

Everything the room was very clean the staff was great I had a handicap room and it had everything in the room for my mom very happy with everything

6

Wade

Sep 23, 2025

·

Stayed 2 nights

Beds were not good and the room furniture was visibly dirty. Coffee and breakfast was average. Employees were nice and location was good.

4

Tearris

Oct 11, 2025

·

Stayed 1 night

There was no wash cloth in the bathroom and the tub was clogged up! The towels had hairs on them.

6

Paul

Feb 16, 2025

·

Stayed 2 nights

Upon arrival to our room we discovered dog poop on the floor. Staff gave us another room but this wss totally unacceptable. If we could have left and flown home outside of schedule we would have. We will be seeking full compensation for this stay.

10

Claudia

Jun 17, 2025

·

Stayed 2 nights

Reception was very friendly & efficient when checking us in. Location is very convenient to everything. They offer free breakfast also love that they are a pet friendly hotel. Our room was clean, smelled good & very quiet. Bed was comfortable. We plan on staying here again.

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Rooms

Rooms are spacious and well equipped with kitchenettes or full kitchens. Some guests report hard mattresses or uncomfortable pillows, loud or erratic AC, and slow or unreliable TV systems, plus a few shower designs that let water escape.

Related guest reviews

8

Tag

Jul 3, 2024

·

Stayed 2 nights

Staff was really excellent. Shower stall didn’t have a door so water went all over the floor. Odd smell near the chair/couch. Otherwise everything was really better than expected. Very pleased with experience.

10

Loni

Sep 12, 2025

·

Stayed 2 nights

Clean room, great little kitchen and hotel was very clean and very cool temp! In Florida that’s important.

10

Willis A

Mar 7, 2025

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Stayed 1 night

Great room with separate bedroom and living room . full kitchen with all supplies. Good selection at breakfast

10

Melanie

Jun 21, 2023

·

Stayed 2 nights

Nice clean spacious room with kitchenette. Quiet stay. No issues. Would stay again.

10

Brandon

Jul 25, 2025

·

Stayed 1 night

Everything was great except operating the TV. Has to be the worst hotel TV system I've ever encountered and I'm into audio/visual stuff as well as IT. Super-slow and unresponsive and seemed to lock up at one point trying to make the guide go away. Rebooted and could finally change the channel after 2 or 3 minutes. Otherwise, room was clean, staff was friendly, location was fine, and bed was ultra- comfortable. I'd recommend, but bring your Roku/Chromecast.

10

Cynthia

Sep 14, 2025

·

Stayed 1 night

The air conditioner fan was loud and ran all night. Other than that it was a great room and friendly staff.

8

Anna

Jun 24, 2025

·

Stayed 2 nights

Great location. Room kept getting hot, especially at night. Did not stay at a constant temperature.

10

Stephanie

Jun 27, 2024

·

Stayed 1 night

I love how big and clean the rooms are

6

Mitchell

Dec 29, 2025

·

Stayed 2 nights

I've stayed at this facility several times and this was the weakest of my visits. The TV wouldnt turn on and the only solution I was offered was to switch rooms after we had already settled into our room and the only room offered was 1 king(rather than 2 queens) which was unacceptable for our party. Seems they either have no staff to service the TV or no back up TVs available.

10

Amanda

Apr 5, 2023

·

Stayed 2 nights

The room was beyond what we expected! We had a kitchenette with a stove, sink, dishwasher, and fridge/freezer. They also had cooking utensils and dish-ware. The shower was large and beautiful. We were very pleased with the room and the stay!

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Service

Staff are widely praised as friendly and helpful, with efficient check-in. However, a few guests report curt front-desk interactions or unfulfilled housekeeping requests.

Related guest reviews

10

Jessica

Jan 28, 2025

·

Stayed 2 nights

Clean! for me is very important, Bri the manager she is amazing, she went above and beyond! The beds are super confortable.

6

Hearty

Apr 5, 2025

·

Stayed 3 nights

The property is very nice , we liked the room . Only thing missing is room service , we stayed for 3 nights , called front desk and asked for room service , they mentioned you are on the list and they never showed up , with kids it’s definitely needed informed Tracy the same . She told she will inform housekeeping manager . Other than that everything else is good

4

Earla

Jun 19, 2025

·

Stayed 1 night

A/c barely blows, tv doesn't work, front desk attendant acted like I bothered her just asking to check in. She was of course on her phone. I'm normally a very easy going person but this is 3 strikes in 15 minutes...

10

Penny

Feb 3, 2025

·

Stayed 2 nights

The staff is super friendly and helpful. All areas are kept really clean (parking lot, lobby, breakfast area, hallway, rooms, etc ). Very nice place to stay

10

Annie

Oct 13, 2023

·

Stayed 2 nights

Our stay was perfect! Staff very friendly and helpful!

8

Gail

Apr 6, 2024

·

Stayed 2 nights

Arrived 4pm greeted with smile and welcome, departed 10:00am greeted and sent off with smile. However, the person at the desk Sat. night, rude and unprofessional. No help with my request to check phone service in room (well, are you sure it's plugged in???) asked for lotion...again it on chambermaid cart! No response other than kurt words.

8

William

Jan 6, 2026

·

Stayed 1 night

I don’t know her name, but the person who checked us in at the front desk and was at the front desk the time that we were there. She went out of her way to help us with our dogs. She went out of her way to help me with my husband. Super person she is a type of employee you are glad to have and wish you could always keep.

10

Adalberto

Sep 21, 2025

·

Stayed 1 night

Staff was friendly, the breakfast was great! Yamile was really nice and attentive with us, will definitely recommend this hotel!

6

Susan

Aug 19, 2024

·

Stayed 2 nights

Although this hotel says dog friendly, they did not trat us friendly As I checked in they charged me $100 extra for my service animal. I told her I was unaware of this fee and said that I was welcome to look for another hotel. At this point I did not have an option and had to pay it I stayed at other TownPlace suits and was not treated this way The desk staff were unfriendly also when checking out. I handed her the key and say thank you and she didn’t even look up Also parking is not the best here. This parking lot is shared with another hotel so if you are arrive late at night, there may not be parking

10

June

Jul 7, 2025

·

Stayed 7 nights

Everyone at the desk was friendly, knowledgeable, very helpful especially a girl that worked most days with long brown hair & maybe glasses, not sure, don’t know her name but she was wonderful!

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Location

Convenient for the Mayo Clinic with easy access to restaurants, shopping, and the beach. A few note nearby business noise and that late-night parking can be difficult.

Related guest reviews

10

Janet

May 28, 2025

·

Stayed 1 night

Close to Mayo Clinic. Nice clean hotel with wonderful mattresses.

10

robert

Dec 5, 2023

·

Stayed 1 night

Great location

8

Mayank

Jun 28, 2025

·

Stayed 9 nights

Great location. Close to Mayo Clinic

10

Scott

Nov 12, 2024

·

Stayed 5 nights

Tons of restaurants within miles. Need rental car. Walking not recommended.

10

Terry

Jun 3, 2024

·

Stayed 1 night

Very clean property with great ammenities and aconvenient location.

8

Meredith

Apr 4, 2024

·

Stayed 2 nights

We were looking for a place convenient to both UNF and the beach for Family weekend, This was it! Our room was great. The parking lot was over full and not convenient for trucks. It was a cool time so we were excited for the fire pit we saw online, this is right at the parking lot facing a major road. It was packed with smokers so we never had an opportunity to use it. There was a lot of homeless people and trash surrounding the building. The hotel was convenient in location and clean but I’m not sure we would stay here again

10

June

Mar 19, 2025

·

Stayed 1 night

Convenient to Mayo Clinic

10

Janice

Nov 25, 2023

·

Stayed 1 night

Very close and easy drive to Mayo Clinic. Clean. Friendly helpful staff

10

Donna

Oct 11, 2025

·

Stayed 1 night

Parking is easy and secure. The staff is friendly and professional. It’s close to shopping and dining and The Mayo Clinic.

10

Rosemarie

Jul 30, 2025

·

Stayed 3 nights

Every option to eat close. Close to beach and close to Mayo Clinic. Our purpose for trip

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Dining

Breakfast feedback is mixed: many enjoy the hot options and selection, while others find it weak or overcooked and note slow replenishment or limited non-spicy choices on some days.

Related guest reviews

10

John

Jun 9, 2025

·

Stayed 3 nights

Super friendly staff. Excellent breakfast and very comfortable beds and rooms.

10

Vicki

Jul 30, 2025

·

Stayed 4 nights

The beds at all of the Marriott locations are always awesome. That is why my family always looks for Marriott no matter where we go. The free breakfast was very good. If you stay multiple days it repetitive but always high quality.

10

Faith

Sep 20, 2025

·

Stayed 2 nights

Employees were very nice and place was clean. Free breakfast was small but decent. It’s no Disney resort but it’s a great bang for your buck! Would stay again, 100%.

10

Bradley

Oct 17, 2024

·

Stayed 1 night

Great room with 2 queens. AC unit worked very well. Was able to stream Amazon Prime on the TV too. Very friendly and helpful front desk. Breakfast was also great. Very good location for Mayo Clinic and other areas in east Jax. Highly recommend!

10

Sue

Oct 20, 2025

·

Stayed 2 nights

Breakfast was weak. Ran out of eggs, coffee and bowls for cereal at 9:00 took forever to replace. (Saturday) Fire alarm went off at 4:00 had to evacuate. Overall I would stay there again. Good location.

8

Ernesto

Oct 18, 2025

·

Stayed 2 nights

Breakfast was overcooked and dry. Room was clean. Peephole in the room door had no cover.

10

Rosemarie

Aug 1, 2025

·

Stayed 1 night

Only thing I wasn’t happy about. Breakfast was more Mexican style. Eggs had jalapeños and peppers there was no real option that wasn’t spicy except dry cereal, and bagels.

6

Christine

Dec 29, 2022

·

Stayed 19,354 nights

We found the service to be less than stellar. We asked for extra towels to be delivered to the room, but ran out of time waiting so had to use the towels that were on the floor from the day before. Breakfast is served until 10 AM, but if you’re a late breakfast person, be prepared to find nothing to eat. When asked if more food would be brought out, one of the staff members complained to somebody on the phone about customers asking for more food. There wasn’t any hot food, bagels, or cereal. And the front desk person was on their cell phone the entire time we were at breakfast. I would expect more from a Marriott property.

10

Adalberto

Sep 21, 2025

·

Stayed 1 night

Staff was friendly, the breakfast was great! Yamile was really nice and attentive with us, will definitely recommend this hotel!

8

Damaris

Apr 9, 2024

·

Stayed 1 night

Not to much option to eat around, limited handicap parking breakfast horrible. And way over price. 1 night $178.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$134
February	$145
March	$215
April	$164
May	$160
June	$169
July	$189
August	$153
September	$135
October	$140
November	$141
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $140	19 $142
20 $162	21 $174	22 $171	23 $173	24 $186	25 $159	26 $158
27 $159	28 $156	29 $156	30 $158

Su	Mo	Tu	We	Th	Fr	Sa
				1 $190	2 $141	3 $141
4 $141	5 $166	6 $166	7 $166	8 $187	9 $174	10 $172
11 $135	12 $177	13 $178	14 $173	15 $180	16 $175	17 $182
18 $141	19 $170	20 $179	21 $179	22 $187	23 $168	24 $182
25 $129	26 $179	27 $189	28 $189	29 $189	30 $188	31 $188

TownePlace Suites by Marriott Jacksonville East

Prices for TownePlace Suites by Marriott Jacksonville East

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Guest reviews of TownePlace Suites by Marriott Jacksonville East

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Jacksonville East

Prices for upcoming dates