Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 9:30 AM for a fee of approximately JPY 2420 for both adults and children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 9:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Lake Kawaguchi and Mt. Fuji Panoramic Ropeway, 3.5 miles from Fuji-Q Highland, and 7.2 miles from Mount Fuji. Public transport options are available nearby.

What are the policies for guests staying with children?

Children 2 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The Gran Resort Princess Fujikawaguchiko

Average nightly price at The Gran Resort Princess Fujikawaguchiko by month, last 12 months (USD)
Month	Average price
January	$79
February	$103
March	$141
April	$155
May	$126
June	$72
July	$85
August	$130
September	$108
October	$117
November	$141
December	$128

What guests think

At The Gran Resort Princess Fujikawaguchiko, travellers consistently praise the stunning, direct views of Mount Fuji from rooms and public areas and the generally spacious accommodations, while also noting that the property itself feels dated compared with newer options.

Reaching it often requires the hotel’s limited-hour shuttle or taxis, and several guests found the approach and signage hard to navigate, especially after dark. Multiple reviews mention thin walls that carry noise and some rooms with small shower-only setups or warm-only climate control. Service varies from very helpful to brusque, with rigid 4 pm check-in, occasional luggage-storage fees, limited English, and breakfast feedback that ranges from enjoyable to limited. A practical, low-key base rather than a polished, city-style hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The onsen with Mt Fuji views is a highlight, though several note it’s small and that a hot‑spring tax/fee applies. Parking is plentiful, and a station shuttle is available but limited to set hours and often requires advance booking.

Related guest reviews

8

Clive

Apr 7, 2025

·

Stayed 4 nights

Beautiful view of Mt Fiji. Free shuttle service to Kawaguchiko station.

8

Sarah

Apr 22, 2025

·

Stayed 1 night

Good stay. Very affordable but nothing super amazing. Fantastic view and a quieter hotel than others in the area. Onsen was small but nice

10

Swarnim

May 21, 2025

·

Stayed 2 nights

We were at the property at the for 2 nights. The view of Mt Fuji was amazing. Breakfast spread was good value for money. The property is a bit dated and far from the main drag, but the service and the onsen was amazing. Would recommend this place.

10

winnie

Mar 30, 2024

·

Stayed 1 night

房間看到富士山，早餐和晚餐都不錯，停車場很寬敞，容易泊車，地點有點偏僻，但駕車來酒店不成問題。

10

Kelvin

Apr 8, 2025

·

Stayed 4 nights

Big and clean room, with bonus of Mt fuji view. Wonderful onsen. Cannot walk from Kawaguchiko station. Need to arrange free shuttle service with hotel. We rented a car so not a problem for us.

10

??

Sep 15, 2024

·

Stayed 1 night

朝から晴天だった事もあって、部屋の大きな窓からの富士山の景色が、最高でした！大浴場からも富士山が見え、心も体もリフレッシュ出来ました😄

6

Kwok Leung

Apr 24, 2025

·

Stayed 1 night

Hotel is too old. The extra charge for the hot springs shouldn’t be extra charge and wonder no towel provided inside.

10

Winai

Dec 3, 2023

·

Stayed 2 nights

Quiet resort with a public onsen service provided. Plenty of parking lot and the room is very clean.

10

rohit

Apr 14, 2024

·

Stayed 1 night

Wonderful and Great stay . Great team at the front desk …. Very very helpful . Location is bit away from the main train and bus station and hence either you walk for 20 mins ti the main bus stop or taxi it down. Taxi’s can be expensive as compared to public transport - appx 2500yen All rooms come with a mt Fuji view al.. the weather gods were not kind to us and hence could nit get its magnificent sight…. Had to do with the mt fuji shaped cookies that was in the room. Breakfast is quite an experience . It’s all Japanese barbecue that you cook on the table. The western part of the breakfast is the scrambled egg only and croissant. The hotel should increase the selection for tourists- just a suggestion. Thank you team for the great excellent experience….

8

PUI CHI

Aug 27, 2023

·

Stayed 1 night

位置在半山坡，強烈建議在天黑前要去到酒店，否則天黑很難找到路，慘痛教訓，望住酒店根本找不到路，導航也沒用，最後發現一條小路（晚上完全沒街燈）才到達酒店，早餐是日式燒烤（?）基本上是煮熟了再自己燒熱，入住必須交溫泉稅（無論是否使用）

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Cleanliness

Many guests found rooms and public areas clean, with several describing them as spotless. Some reported issues such as bath odors, dusty A/C, incomplete housekeeping, and occasional smoke smells.

Related guest reviews

8

KIRIKO

Aug 1, 2023

·

Stayed 1 night

お部屋の窓から大きな富士山を眺められて絶景でした。お部屋にはシャワーブースだけですが大浴場で温泉も楽しめます。清潔感のあるホテルでした。

4

Robert

Oct 23, 2023

·

Stayed 2 nights

The hotel has a great view of Mt. Fuji. It is convenient to sightseeing around Lake Fujikawa. We had one unusual situation occur regarding the cleaning of our room during our stay. When we returned to our room after a day of sightseeing, we discovered the room was half cleaned and left unfinished. When we brought this matter up to the front desk they suggested we move to another room. We had to move on our own. Two further complaints: (1) the breakfast was not very good, and (2) the shower was smaller than ones I've experienced on cruise ships. Overall I do not feel satisfied with our stay. The hotel is overpriced.

4

Misha

Apr 19, 2023

·

Stayed 1 night

Walked into the room and it smelled of smoke. Asked the front desk if they could accommodate us with a different room because it was too much for us but they did not help and said we’re fully booked (the worker at the front desk went to confirm with the manager and came back with that answer). We ended up leaving within the hour and did not even get half the refund.

10

Bonnie

Nov 8, 2025

·

Stayed 2 nights

Room spotless. Comfort beds. A bit dusappointed that becsuse we didn't go with the dinner package tgst we could not eat in the hotel except to order room service. There are a lot of other restaurants within driving distance though. I highly revommend '38 Kawaguchiko', a quaint Italian place owned by a sweet coipke with outstanding food. In pics, it looks like there is an outside hot tub but there is not. I asked a man for an extra pillow one evening ( the heavier man) and he said there were none. I said "really?", he replied "yes, really". It was clear to me that he just didn't want to bother. The next day, across the hall from our room there was a housekeeping room with extra pillows which a lovely male housekeeper had no issue with govong me. All that being said, the view of Mt Fuji from our room was outstanding.

10

Liemsiu

Apr 11, 2025

·

Stayed 1 night

Nice and clean.

6

JUNICHIRO

Aug 13, 2025

·

Stayed 1 night

大浴場がもう少し綺麗だと良い。臭いが気になった。朝食は質&量とも不満なし。

10

Jack

Dec 6, 2023

·

Stayed 1 night

Very nice and clean room. Pretty view from the room it's self. Plus having hot springs. Perfect experience

8

Lang

Nov 21, 2024

·

Stayed 1 night

Lovely staff. Clean and tidy rooms :)

6

ありさ

Oct 27, 2024

·

Stayed 1 night

ホテルまでの入り口が暗くて分かりにくかった。駐車場はたくさんあっていいが、とても暗くて危ない。部屋自体は普通であるが、エアコンが汚すぎて使えない。埃が溜まっていて気持ち悪いくらいでした。

6

Choi

Jul 7, 2023

·

Stayed 2 nights

Staff and property was great. Sad they didn't wipe the wardrobe shutters. I can't find the photo I took, so I could share my disappointment.

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Rooms

Rooms are large, many with direct Mt Fuji outlooks. Multiple reviews cite thin walls that transmit noise and some units having only small shower stalls or warm‑only climate control, with beds on the firm side for some.

Related guest reviews

6

Kamolchanok

Apr 16, 2025

·

ถ้าอยากหาโรงแรมที่เห็นวิวภูเขาฟูจินั้นอาจจะตอบโจทย์ ทั้งนี้ขึ้นอยู่กับสภาพอากาศด้วย แต่ที่ไม่ปลื้มมาก ๆ คือลักษณะดีไซน์ห้องที่ผนังห้องนะหว่างห้องนอนและห้องน้ำมีช่องขนาดใหญ่ที่ทำให้เวลาเปิดไฟในห้องน้ำก็สว่างทั้งห้องนอน ! อีกทั้งประตูห้องน้ำก็ชำรุดแต่ไม่ซ่อม คือเนื้อไม้ของประตูแยกแตกออกจากกัน เวลาเปิดปิดเหมือนจะพังลงมาได้เลย ยังมีโคมไฟที่พัง ที่แค่จับเบา ๆ ตัวครอบโคมไฟก็ร่วงลงมาทันที แจ้งพนักงานให้มาซ่อม บอกว่าตอนเช้าจะมาซ่อมให้ แต่ก็ไม่มาซ่อม จนเช็กเอาท์แล้วก็พังอยู่แบบนั้น อาหารเช้าไม่หลากหลายเท่าไร แต่มีหมูให้ย่างกินเองที่โต๊ะ เนื้อหมูย่างจะแล้วแต่ความชอบของแต่ละคน ถ้าไม่ชอบก็คือจะไม่ค่อยคุ้มค่าเท่าไร

10

Clive

May 13, 2024

·

Stayed 3 nights

The peaceful location with an outstanding view of Mt Fuji. Large spacious room with large bathrooms.

10

Gabriela

Sep 11, 2025

·

Stayed 1 night

spacious room with a beautiful view of mount fuji that you can’t beat

8

DANIELLE

Oct 11, 2023

·

Stayed 1 night

Property is in a very quiet part of town with beautiful views of Fuji! It was a bit of a walk or drive to downtown where more restaurants were, but we liked the minimal tourists around the area. Our room was clean, quite large, and the staff was very helpful. Our only complaint was that the walls are VERY thin. We could hear everything in the room next to us, including zippers on luggage being unzipped. Unfortunately, our neighbors were quite loud which resulted in a very difficult time sleeping. The staff was nice and asked the neighbors to quiet down during sleeping hours, but a lot of the issue came from the thin walls. Overall, a good stay and worth the money.

4

?????

Jun 2, 2025

·

Stayed 1 night

部屋から見える景色は富士山が一望出来たため良かった。しかし、部屋どうしの感覚が近い？のかそれとも壁が薄すぎる？のか分からないが、普通の声量で話していても隣室の客からうるさいと叱られた。逆に隣室の客の咳やクシャミは普通に聞こえてきたし、スマホのバイブレーションの振動も壁伝いに分かるレベルホテルの立地は閑静なばしょに建てられているのにも関わらず、部屋間の防音性が蔑ろにされているのがわかってしまいとても残念この系列のホテルは全国にあるらしいが部屋の防音性が何とかならない限りは今後宿泊する事は無いと思う

6

Ignacio

Jun 17, 2024

·

Stayed 2 nights

The main asset of this hotel is the great view of Mt Fuji. Other than that, the hotel is quite outdated and the check in is very late (4pm).

8

Ekaterina

Oct 23, 2024

·

Stayed 1 night

Good: spacious room, amazing view on Fuji, good bed and comfortable pillow Could be better: could hear everything from the next room, wish it had more privacy, no private onsen available

10

Kelvin

Apr 8, 2025

·

Stayed 4 nights

Big and clean room, with bonus of Mt fuji view. Wonderful onsen. Cannot walk from Kawaguchiko station. Need to arrange free shuttle service with hotel. We rented a car so not a problem for us.

8

TSUTOMU

Apr 25, 2022

·

Stayed 1 night

富士を間近に見られ最高です。部屋はシャワーのみベットが低い。広いが少し古さはありました。

8

Germaine

Dec 4, 2023

·

Stayed 4 nights

Room was huge can open 3 luggage’s. Big window with full view of Mt Fuji. Toilet was big and brightly lit. However room only has heater so it was stuffy, need open window to let in cool air. Breakfast is Japanese style, limited choice. They provide a grill to cook own meat and fish. It wasn’t nice. Location is not accessible you will need a car to reach hotel. Staff were great. I got slip disc which happen suddenly, they help search for hospital nearby and gave us the address. We needed to change return location of our rental car to airport branch, hotel staff help us to call Nippon and explain my medical condition. We had language barrier so this was a great help.

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Service

Service is inconsistent: numerous guests praised friendly, helpful staff and shuttle support, while others experienced brusque attitudes, limited English, poor pre‑arrival communication, rigid 4 pm check‑in, and paid luggage storage.

Related guest reviews

4

Hanlin

Mar 27, 2024

·

I was thrilled to visit Mount Fuji, but the hotel check-in process was a real downer! The receptionist was a Japanese man with a chilly attitude. He even looked down on people, making me feel like I was being discriminated against! Hands down, it was the worst check-in experience of my trip!!!

4

Tanner

Aug 27, 2024

·

Stayed 2 nights

While the property was ok and the view of Mt Fuji was amazing, the experience was very negative overall. My wife and I felt immediately unwelcome by the staff and guests alike as foreigners and it continued throughout the stay. Japan can be a bit difficult as a visible tourist but this location and the surrounding area was different in how outwardly unaccepting they were. After multiple occurrences, we decided to pack up our things and left early. The sunken costs were not worth our time wasted.

2

Yuvraj

Apr 9, 2024

·

Stayed 2 nights

Staff were completely rude and unhelpful in every way possible. Every time we came to the reception there was already another couple having an argument with the reception staff. Stay clear from this one, only thing they have going for them is the view of Mount Fuji they get.

4

hiu fai

Jul 4, 2024

·

Stayed 1 night

This hotel is very rigid, we arrived at 3:30pm and they said the check in only starts at 4 pm even the room was already ready. We Politely checked again at 3:55 and again they said that you need to wait until 4 pm!!! They even charged¥550 per luggage stored even for hotel guests. We checked out at 7:15am and told them we would pick up the luggages at about 12 noon the next day. To our surprise, they charged us twice that amount because they said that it’s over 24 hours. We couldn’t believe it and turned it down!

10

Alfred

Aug 21, 2025

·

Stayed 3 nights

The room is spacious and have the Mt. Fuji view.They also offer free shuttle service between the hotel and Kawaguchiko station. The driver is very nice and can communicate in English. Very good!

10

Maiura

Jul 30, 2025

·

Stayed 2 nights

We loved our stay at The Gran Resort Princess Fujikawaguchiko. We arrived late at night and they were very helpful with check-in and once we realized I had left a cellphone behind in the taxi they were very quick to help us find it and contact the taxi company. They even waited outside (insisted even) to get my phone, after they saw me waiting for the taxi driver to return. The beds were comfortable and we had an incredible view of the mountain from our window, so beautiful in the morning and an affordable stay at that so we were incredibly grateful for that. The staff were very friendly and the breakfast had both continental and traditional options (e.g., miso soup, milk pudding, tabletop grill to grill fish, fruits, etc.)

8

Terri

May 16, 2025

·

Stayed 1 night

Property for the night was what we needed! Hotel has outstanding views of Mt Fuji! We didn't use any amenities onsite so can't speak to those. The gentleman at the front counter was absolutely fantastic when we first came in. So friendly and helpful. When we came back to check in, the 2 at the desk were friendly but definitely not as friendly as the older gentleman earlier in the day!

6

Diego

Oct 28, 2025

·

Stayed 2 nights

Checking at 4pm and checkout at 10am was already ridiculous. But it got worse when we asked to leave our luggage on the hotel after check out for only 1:30h and they wanted to charge us for it. Overall hotel is good, but this greedy behave is really disappointing

8

Germaine

Dec 4, 2023

·

Stayed 4 nights

Room was huge can open 3 luggage’s. Big window with full view of Mt Fuji. Toilet was big and brightly lit. However room only has heater so it was stuffy, need open window to let in cool air. Breakfast is Japanese style, limited choice. They provide a grill to cook own meat and fish. It wasn’t nice. Location is not accessible you will need a car to reach hotel. Staff were great. I got slip disc which happen suddenly, they help search for hospital nearby and gave us the address. We needed to change return location of our rental car to airport branch, hotel staff help us to call Nippon and explain my medical condition. We had language barrier so this was a great help.

4

Anh Tuan Jackson

Mar 6, 2024

·

Stayed 1 night

Very difficult to contact this hotel in terms of finding out when there shuttle bus operates despite multiple messages, emails and phone calls. As it turns out, only runs shuttles from 3PM-5:30PM, otherwise you need to book a taxi from the station to get to this hotel which is quite far away. Check-in is also quite late at 4PM and the receptionist was quite abrupt. Instead of greeting us, the first thing she said was “Check in at 4PM” despite the fact all we wanted to do was drop off luggage. In addition, a pair of pants was left behind in the room and it has been near impossible to contact the hotel to check if it is their lost and found. A nice view of Mr Fuji, and a nice onsen. But overall would not stay again

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Location

Quiet, scenic setting away from Kawaguchiko Station and main dining; many guests relied on the limited‑hour shuttle or taxis. Several found the entrance hard to locate and the approach dark at night, though a few restaurants and convenience stores are walkable for some.

Related guest reviews

8

Yoko

May 15, 2025

·

Stayed 1 night

ホテル内の近くに（歩いて３−４分）のところにあるイタリアンがとても美味しかったです。お酒を飲むので歩いて行けるところにちゃんとしたレストランがあるのは、とても助かります。コンビニも近くてロケーションが便利でした。看板がちょっと小さく最初だけ迷いました。お部屋は広くてよかったですし、水回りも改装が行き届いてます。

8

Clive

Apr 7, 2025

·

Stayed 4 nights

Beautiful view of Mt Fiji. Free shuttle service to Kawaguchiko station.

6

Taevadesh

Jan 31, 2024

·

Location isn’t so good, especially if you don’t rent a car. No public service, only taxi, but there’s a transportation service of the hotel according to their timing. The view is great and the room is fine.

8

Laura

May 25, 2024

·

Stayed 1 night

The view of Mt.Fuji from my room could not be beat—it was perfect. I loved the onsen as well. I would say the only drawback was that it is quite a walk from the train station—about 1/2 hr. So not ideal if you have luggage. Taxis were hard to come by for us. We could not get a taxi to take us to the train station at 8am.

6

tenzin

Nov 6, 2024

·

Stayed 1 night

It’s far from the main station, specially when u arrive there late it’s hard to find the hotel.

6

Guan Seng

Oct 23, 2024

·

Stayed 2 nights

The hotel location inside the service road , without any street lamps , this cause inconvenience if your not not self driving . Breakfast limited options . However , the mouth Fuji view is great .

10

Anan

Dec 3, 2024

·

Stayed 2 nights

Location is quite isolated and transportation is scarce. But there were restaurants and grocery stores within walking distance.

6

ありさ

Oct 27, 2024

·

Stayed 1 night

ホテルまでの入り口が暗くて分かりにくかった。駐車場はたくさんあっていいが、とても暗くて危ない。部屋自体は普通であるが、エアコンが汚すぎて使えない。埃が溜まっていて気持ち悪いくらいでした。

8

Kuo

Nov 1, 2023

·

Great Fuji Mountain View but a bit far from kawaguchiko station. Over 30mins walk if not by taxi.

8

PUI CHI

Aug 27, 2023

·

Stayed 1 night

位置在半山坡，強烈建議在天黑前要去到酒店，否則天黑很難找到路，慘痛教訓，望住酒店根本找不到路，導航也沒用，最後發現一條小路（晚上完全沒街燈）才到達酒店，早餐是日式燒烤（?）基本上是煮熟了再自己燒熱，入住必須交溫泉稅（無論是否使用）

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Dining

Breakfast feedback is mixed—some enjoyed the Japanese tabletop‑grill style, while others found the selection limited or repetitive. Dinner often requires advance reservation, and walk‑in availability can be limited.

Related guest reviews

10

Chan

Apr 11, 2023

·

Stayed 1 night

山景房景觀非常好，日式早餐非常出色！

4

ユウキ

Aug 3, 2025

·

Stayed 1 night

朝食はいまひとつでした

8

Chi

Feb 7, 2023

·

Stayed 3 nights

Excellent Mt Fuji view, nice breakfast and meals.

6

Quang Dinh

Nov 26, 2025

·

Stayed 4 nights

Room was spacious and clean. We got new towels everyday in a box set outside the room. Breakfast was not good. Every day the same and very little choices and runs out quickly. Check-In was good. Some staff couldn’t speak English at all and doesn’t seems to know around. Asking for lunch recommendation is simply “no” or “7-eleven”.

6

wai ki

Oct 1, 2025

·

Stayed 1 night

早餐選擇很少

10

Maiura

Jul 30, 2025

·

Stayed 2 nights

We loved our stay at The Gran Resort Princess Fujikawaguchiko. We arrived late at night and they were very helpful with check-in and once we realized I had left a cellphone behind in the taxi they were very quick to help us find it and contact the taxi company. They even waited outside (insisted even) to get my phone, after they saw me waiting for the taxi driver to return. The beds were comfortable and we had an incredible view of the mountain from our window, so beautiful in the morning and an affordable stay at that so we were incredibly grateful for that. The staff were very friendly and the breakfast had both continental and traditional options (e.g., miso soup, milk pudding, tabletop grill to grill fish, fruits, etc.)

8

HIROKI

Aug 17, 2025

·

Stayed 1 night

朝ごはんの網焼き、鯵の干物、シシャモ、豚肉、ベーコン、ソーセージを自分でチョイスして、自分で焼くのは初めての体験でした。とても美味しくいただきました。

8

Luis

Jan 14, 2025

·

Stayed 1 night

Excelentes habitaciones, muy buen desayuno, la ubicación no es tan centrica considerar taxi de la estación, no hay lugares cerca para comer y el restaurante hay que reservarlo un día antes. Todo lo cobran extra

8

Ayaka

Aug 29, 2022

·

Stayed 1 night

何より朝ごはんがとても美味しかった。スタッフも笑顔が素敵で、常に目を配らせていて、朝から気持ちよかったです。

4

Talal

Jul 27, 2024

·

Stayed 1 night

Mount Fuji view and the onsen was the best only, the room is big but i reserved for 2 people so insted getting one big bed i got 3 beds, the staff are not welcoming except the old gentlmen which he was the shuttle bus driver, the resturant nedded a reservation and when i arrivws to the hotwl and wanted to eat thwy said it need reservation and we cant allow you, the directed me to go out side which there are not enough choices and resturant, the rooms are old. I needed to pay 150 yen for the onsen. So i am not recommending this place to anyone or even go there again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $229	2 $219	3 $230	4 $221	5 $230	6	7 $278
8 $221	9	10 $229	11	12	13 $570	14 $337
15 $191	16	17	18	19	20 $426	21 $261
22 $253	23 $261	24 $214	25 $217	26 $217	27 $217	28 $213
29 $180	30 $180

The Gran Resort Princess Fujikawaguchiko

Prices for The Gran Resort Princess Fujikawaguchiko

Monthly average prices

About this property

Location

Room options

Twin Room, Mt.fuji View

Triple Room, Mt.fuji View, 36 Square Meter

Special Room, Mt.fuji View, 61.20 Square Meter

Triple Room, Smoking, 36 Square Meter

Guest reviews of The Gran Resort Princess Fujikawaguchiko

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Gran Resort Princess Fujikawaguchiko

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $108
18 $83	19	20	21	22	23 $95	24 $245
25 $194	26 $121	27 $82	28 $198	29 $89	30 $89	31 $104