Name: Candlewood Suites DFW Airport North - Irving by IHG
Address: 5000 Plaza Drive, DFW Freeport, Irving, Texas, United States of America, Irving, Dallas County, US
Price range: $78–$111 per night
Rating: 8.27

What guests think

At Candlewood Suites DFW Airport North - Irving by IHG, travelers consistently praise clean, spacious, kitchenette-equipped rooms and friendly front-desk staff, while many criticize the airport shuttle’s limited hours, long waits, and inconsistent communication.

The location is very close to DFW, but the immediate area has few walkable dining options and the hotel does not serve breakfast. Reviews also note occasional maintenance and cleanliness lapses—nonworking AC, intermittent hot water, stained linens—and some noise from nearby trains or other guests. Expect a convenient, good-value airport stop with home-style rooms, provided you plan transport and meals.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is useful but often criticized for limited hours, long waits, small capacity, and shared routes. Guests appreciate available park-and-fly plus on-site laundry and a fitness room; there is no pool and elevator outages were reported.

Related guest reviews

10

Autumn

Jul 7, 2024

·

Stayed 1 night

Airport transfer was fast and reliable. Hotel room was very clean and comfy. Will stay again!

10

Rayna

Nov 29, 2024

·

Stayed 1 night

Stayed here because we were flying to Orlando for a week. This hotel will keep your vehicle for only $10 a night.

6

Bradley

Sep 21, 2025

·

Stayed 1 night

The airport shuttle quits at 11 and only runs on the hour. For a hotel 10 min from airport this is absurd. 24 hours and every 15-30 min or on demand in between 11-5. Not very convenient.

6

Kari

May 9, 2025

·

Stayed 1 night

Unfortunately, the shuttle was not operating at normal capacity. Too bad they didn't have a backup plan as morning shuttles were booked.

8

Jessica

Jul 13, 2024

·

Stayed 1 night

Scheduled a 5am shuttle to the airport just for them to show up and only be able to take 4 of the 12 of us the scheduled all at the same time. Almost missed our flight after having to pay for an Uber because they were not going to call another shuttle.

2

Juan

Jun 10, 2025

·

Stayed 1 night

Very nice hotel for price. I do not advise trying to use airport shuttle. Never showed up after lady saying 30 minutes,spent $45 on cab. Got to room, same lady put me down for 5am shuttle, got to lobby at 4:45, was not on shuttle list and was full. $35 more for uber. Made an already cancelled flight day extremley worse. Spend your money elsewhere. Every other hotel in area had shuttles running.

8

Sheila

May 4, 2025

·

Stayed 2 nights

Nice washers & dryers available.

6

JULIO

Apr 5, 2024

·

Stayed 1 night

Newley remodeled but when we arrived they informed us the pool was removed a year ago and unfortunately it’s still being advertised as that they have one. If we knew ahead of time we would of never stayed. The front desk needs to be a bit more professional as I was in line waiting to pay for some snacks but I could see how rude the lady was speaking to a guest who was on the phone who just arrived at the airport clearly needing help trying to figure the shuttle process out and she asked him to call her back because she was busy. She hangs up and the phone rings again and she states to me how she hates having to talk to people on the phone and she should stayed home today. Sorry but customer service should be vetted a little better at this site.

6

Yolanda

Jun 29, 2025

·

Stayed 1 night

The hotel was clean and a great location to the airport. What I did not like is the shuttle to the airport the air conditioner was leaking on us. The shuttle also stopped at another property. When we returned , I called for the shuttle to pick us up and was informed that the terminal we were at they didn't pick up at that terminal. So we would've had to take the tram to a whole other building, so we called an ubber instead.

10

Bruce

May 28, 2024

·

Stayed 1 night

Kitchenette, park and ride option, and an excellent fitness room. Clean, well-maintained — good value.

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Cleanliness

Many guests find the property very clean, but recurring issues include stained or dirty linens, occasional bugs, lingering odors, and areas needing attention. Several reviews also mention building-wide hot-water problems.

Related guest reviews

10

Alissa

Jun 9, 2025

·

Stayed 3 nights

Hotel is always clean. Front staff is professional and polite. The shuttle to and from the airport is very convenient and on time.

10

Bill

Mar 5, 2025

·

Stayed 1 night

My room was exceptionally clean, quiet and comfortable, and check in was smooth and professional. Unfortunately, I encountered a problem rarely found in U. S. hotels: my room had no hot water. When I informed the desk clerk, he politely explained that he was aware of the situation and expected it to be fixed shortly, but there was no apology and certainly no offer of even a partial refund. This place could be a five star value if you’re lucky, but you’re rolling the dice.

2

Christal

Aug 1, 2025

·

Stayed 1 night

The room looked clean but there was blood on the comforter, stains on the walls, and hair all over the bathroom floor. Plus, the chair was broken. I do NOT recommend

2

Shawn

Mar 4, 2025

·

Stayed 1 night

No hot water from the check in till check out time in the entire building …. even checked two other rooms.

4

Debbie

May 12, 2024

·

Stayed 2 nights

Room was fine, but the fitted sheet was very dirty. We had to go down ourselves twice to get the correct replacement set and change the sheets ourselves. AND…they are still trying to double charge me for one of our two rooms. The staff actually asked me to call Expedia to help him figure things out. I did. They still said they might charge me again. Avoid!!!

10

joseph

Oct 28, 2025

·

Stayed 1 night

Clean quiet room courteous staff.

10

Lynn

Apr 23, 2025

·

Stayed 1 night

Clean convenient and comfortable

10

Chad

Jul 31, 2025

·

Stayed 1 night

This was the nicest/cleanest Candlewood I’ve ever been in. I travel for a living and Candlewood’s are always hit or miss. This one was a hit. The only downside is there isn’t much around that is walkable but as far as the hotel it was very nice.

2

Jillian

Sep 26, 2023

·

Stayed 3 nights

There was a huge cockroach in the first room and a huge cricket in the second room. When we brought it to the attention of the hotel, we were told that it’s expected for the area. I would not recommend this hotel.

6

Blair

Mar 21, 2024

·

Stayed 1 night

The hotel is decent and the staff are friendly. But my room had dark hairs on the office desk and the carpet was wet underfoot, as though it had just been cleaned. It’s great that they clean the carpets - and overall the cleanliness was decent - but they should have let it thoroughly dry before booking the room.

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Rooms

Suites are spacious and home-like with kitchenettes and full-size fridges; many find beds comfortable. Some report thin walls or train/airport noise, and a few note firm mattresses.

Related guest reviews

4

Triola

Mar 26, 2025

·

Stayed 2 nights

I like the room itself - clean, well designed and purposeful. The area, however, seemed very transient and random. I guess it's a good spot if you're trying to stay near the airport. Otherwise, don't stay here. The TRE railroad lines the back of the hotel, and the train is fast and loud - running heavily during commuter times. The elevator was always out of service. Glad I only stayed one night.

10

Sydney

May 25, 2025

·

Stayed 1 night

The staff were friendly and accommodating; they let us have a late checkout of 2pm which allowed us to visit a park in the morning before our 6pm flight. The room was spacious and comfortable.

10

Jennifer

Aug 26, 2024

·

Stayed 1 night

Rooms were super spacious and clean. Nice hot shower and the place was quiet despite the heavy traffic at 1130 PM.

10

Theresa

Dec 22, 2023

·

Stayed 1 night

Super clean. Recently remodeled. Great deal and very close to the airport! A

10

Geoffrey

Sep 22, 2024

·

Stayed 1 night

The property is super clean and updated. Large clean rooms. Very clean hotel.

8

Brian

Jun 13, 2025

·

Stayed 1 night

Just a lil old and bit thin on the walls.

10

Lindsay

May 18, 2025

·

Stayed 1 night

Like staying in a small apartment for the evening. Was so excited that I could make food with a microwave and not be charged. Bed was comfy and everyone was so kind. You get an A + from me!

4

Sydney

Apr 4, 2024

·

Stayed 2 nights

Although the hotel was very clean and the kitchen was very nice, the bed was hard as a rock. We stayed 2 nights but considered forfeiting our payment and leaving before the 2nd night but we had an 8 hour drive. It really didnt matter though because we had very little sleep because of the bed. I ended up sleeping better in the chair. Very disappointed.

10

Bredow

Jun 9, 2025

·

Stayed 1 night

Little airplane noise for a hotel so close to the airport. Set back from the nearby freeway and room faced toward the airport, not toward the freeway, so no freeway noise either. Comfortable room with a full-size refrigerator in the kitchen. Very convenient shuttle to the airport.

10

Pamela

Nov 21, 2023

·

Stayed 1 night

My room/ suite was wonderful. Clean. Nice kitchen with al the things you need. Comfortable bed. Environmentally sensitive with Dove liquid products for shower/bath. No fan in bath but steam cleared in time. Loud heat/ cooling system that over powered the TV a bit. Changing settings didn't change that.

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Service

Front-desk staff are frequently described as friendly and accommodating. Countering that, multiple reviews cite slow or understaffed check-in, overbooking or room mix-ups, poor shuttle coordination and unprofessional drivers, and uneven responsiveness.

Related guest reviews

4

Andrew

Aug 31, 2025

·

Stayed 1 night

Unfortunately, the first room that they gave me had already been slept in so I had to get another

6

Margaret

Feb 17, 2025

·

Stayed 1 night

The clerk took an incredibly long time checking in guests, like she was reading a long legal contract on the screen, and people piled up. She over booked the shuttle which was just a van and didn’t accommodate enough people. I was in the lobby over 30 minutes trying to check in before midnight.

10

Julianna

Jan 10, 2024

·

Stayed 1 night

Very friendly & helpful check in & spotless room, definitely recommend!

2

James

Jul 9, 2025

·

Stayed 1 night

I arrive late to the hotel. A hotel airport shuttle was advertised, but not available. The air conditioner in my room was nonfunctioning. Hotel staff unhelpful to solve any of these problems. AVOID THIS HOTEL if it all possible.

10

John

Jan 2, 2024

·

Stayed 1 night

We arrived new years Eve night and Edwina greeted us. I have stayed in a lot of hotels and resorts but I never been greeted by someone so fun and upbeat. She was so happy to see us and it was great to have to the first person we saw/ the hotels representative carry the brand name that way. Thank you !!

10

Andrea

Jun 16, 2025

·

Stayed 1 night

The front desk agent was amazing. He was super nice and accommodating. I would definitely book here again

2

Juan

Jun 10, 2025

·

Stayed 1 night

Very nice hotel for price. I do not advise trying to use airport shuttle. Never showed up after lady saying 30 minutes,spent $45 on cab. Got to room, same lady put me down for 5am shuttle, got to lobby at 4:45, was not on shuttle list and was full. $35 more for uber. Made an already cancelled flight day extremley worse. Spend your money elsewhere. Every other hotel in area had shuttles running.

10

Roxe

Mar 30, 2024

·

Stayed 2 nights

There Guest services manager Cindy gave the best customer service i ever experienced when checking into a hotel. She gave restaurant recommendations, and shopping areas.

2

Haili

Oct 2, 2024

·

Stayed 1 night

We booked a week ahead of time and were 10 minutes from the hotel when they called and informed us that they overbooked and didn’t have a room for us. Then informed us that they booked us at a different hotel (without asking us) that had a lesser rating and is not somewhere we would have wanted to stay. We originally booked a king suite and the new hotel only had double regular rooms but Candlewood would not refund any money for this HUGE inconvenience. We also scheduled for Candlewood to shuttle us to the airport the next morning. They agreed to come and pick us up from the other hotel but the driver was almost 30 minutes late. Will never book with them again.

10

Donna

Aug 25, 2025

·

Stayed 1 night

The staff were helpful and friendly. I appreciated the staff member moved me from my first room where the AC didn't work to another room. I was grateful

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Location

Very close to DFW and convenient for early flights or park-and-fly, but the area feels isolated with few walkable dining options. Some guests noted highway or train noise.

Related guest reviews

10

Brandon

Sep 18, 2024

·

Stayed 1 night

Our main stay when flying out of DFW. Very close from property to airport. Less than 10 minutes. (6/7min on our last trip). They do also shuttle to the airport.

4

Triola

Mar 26, 2025

·

Stayed 2 nights

I like the room itself - clean, well designed and purposeful. The area, however, seemed very transient and random. I guess it's a good spot if you're trying to stay near the airport. Otherwise, don't stay here. The TRE railroad lines the back of the hotel, and the train is fast and loud - running heavily during commuter times. The elevator was always out of service. Glad I only stayed one night.

10

Brittany

Aug 26, 2024

·

Stayed 1 night

Convenient to DFW and other shops

10

Michael

May 6, 2025

·

Stayed 1 night

Nice location

8

Ronald

Mar 24, 2025

·

Stayed 1 night

room was clean. great for a long stay. appreciated transportation to and from the airport and long term parking there for $10 a day. Somewhat noisy due to the location and construction going on around it.

4

Wei

Sep 30, 2024

·

Stayed 1 night

Unbelievable noise from highway.

8

Jeffrey

Sep 3, 2024

·

Stayed 1 night

It was a reasonably priced hotel by the airport. We were stuck in Dallas after a late flight. It is clean and comfortable. The staff was very helpful and friendly. No where to eat in the immediate area though we solved that with Door Dash.

10

Chad

Jul 31, 2025

·

Stayed 1 night

This was the nicest/cleanest Candlewood I’ve ever been in. I travel for a living and Candlewood’s are always hit or miss. This one was a hit. The only downside is there isn’t much around that is walkable but as far as the hotel it was very nice.

10

Leigh

Jun 22, 2025

·

Stayed 1 night

We chose this hotel for an overnight stay because it was close to the airport and we had an early flight the next morning.

8

David

Jul 3, 2025

·

Stayed 1 night

Basic hotel, but very clean. Bed was very comfortable. Free shuttle to the airport is a plus.

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Dining

No breakfast is offered, and nearby dining is limited; many rely on delivery or the lobby market, which some find pricey. Coffee availability is inconsistent, with occasional reports of out-of-service machines.

Related guest reviews

10

Donna

Jun 16, 2025

·

Stayed 1 night

The even have fresh ground coffee bean coffee in the lobby!!

8

Susana

Nov 2, 2023

·

Stayed 1 night

The receptionist was really friendly. They have free shuttle to the airport, to pick you up you just need to call them or wait at the station. It does not have a restaurant but they have a little part inside where you can grab some snacks like milk, coffee, cookies...

10

DARRELL

Feb 4, 2025

·

Stayed 1 night

Room was super clean and had more amenities than I expected, this is a really nice hotel and very comfortable with full kitchen in suites. No breakfast and coffee machine the was out of service. They do have a free shuttle to transport back and forth from the airport.

10

Jasiel

Jun 10, 2025

·

Stayed 1 night

Everything was amazing other than our coffee maker in the room didn’t work so we had to use the one in the lobby.

10

Jessica

Aug 11, 2025

·

Stayed 1 night

The only improvement I would suggest is the comfort of the bed and there is no hot breakfast offered.

8

Jeffrey

Sep 3, 2024

·

Stayed 1 night

It was a reasonably priced hotel by the airport. We were stuck in Dallas after a late flight. It is clean and comfortable. The staff was very helpful and friendly. No where to eat in the immediate area though we solved that with Door Dash.

8

Davina

Feb 24, 2025

·

Stayed 1 night

The snacks are way too expensive. $6 for a granola bar?

10

Pamela

Nov 22, 2024

·

Stayed 1 night

Chosen for location and provision of an airport shuttle. Wish they provided breakfast

8

juanita

Oct 2, 2025

·

Stayed 1 night

Took 10 minutes, very good. Very clean room. No restaurants around the hotel that was very bad, no coffee in the lobby again very bad. Over all I will not stay there anymore, I took food from a truck near by.

8

Frank

Jun 19, 2024

·

Stayed 1 night

Rooms are updated, well decorated, comfortable and clean. No complimentary breakfast, no restaurants conveniently located nearby, very loud air conditioning unit, outrageous prices for drinks and snacks. Airport shuttle driver asked for a tip for a two mile trip. Has great potential but service upgrades are needed...

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Month	Average price
January	$90
February	$96
March	$94
April	$92
May	$94
June	$120
July	$117
August	$86
September	$92
October	$100
November	$96
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $111	19 $85
20 $83	21 $80	22 $84	23 $83	24 $82	25 $78	26 $79
27 $78	28 $81	29 $87	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $94	3 $95
4 $88	5 $96	6 $99	7 $95	8 $93	9 $104	10 $99
11 $94	12 $95	13 $108	14 $106	15 $99	16 $103	17 $92
18 $88	19 $91	20 $102	21 $103	22 $96	23 $86	24 $86
25 $93	26 $91	27 $94	28 $90	29 $89	30 $94	31 $99

Candlewood Suites DFW Airport North - Irving by IHG

Prices for Candlewood Suites DFW Airport North - Irving by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Walk-In Shower)

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed (Bath Shower Combination)

Suite, 1 Bedroom, Accessible (Communications)

Suite, 1 Bedroom (Bath Shower Combination)

Studio, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 King Bed, Accessible (Communications)

Studio Suite, 2 Queen Beds

Studio Suite

Studio Suite, 1 Queen Bed, Accessible (Communications)

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room, 1 King Bed, Roll-In Shower (Communications, Mobility Accessible)

Studio Suite, 2 Double Beds

Suite

Guest reviews of Candlewood Suites DFW Airport North - Irving by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites DFW Airport North - Irving by IHG

Prices for upcoming dates