Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in time is from 3:00 PM to 10:30 PM, and check-out time is by 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including designated areas. Step-free entrances and elevators are available.

Where is the hotel located in relation to nearby attractions?

The hotel is centrally located in George Town, just an 8-minute walk from The Top at Komatar and 13 minutes by foot from Armenian Street. It is approximately 1.4 miles from Leong San Tong Khoo Kongsi and Cheong Fatt Tze Mansion.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and there is no minimum age for children to stay for free.

Macalister Terraces Hotel in George Town

Average nightly price at Macalister Terraces Hotel by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$55
March	US$54
April	US$58
May	US$60
June	US$59
July	US$58
August	US$60
September	US$57
October	US$46
November	US$54
December	US$57

What guests think

Across reviews, Macalister Terraces Hotel is praised for a central, walkable setting near street food and sights, exceptionally friendly staff (often highlighting Liza), clean heritage interiors, and comfortable rooms with quality beds and thoughtful details.

Facilities are simple: a heritage building without a lift and some steep stairs, limited on site parking, and no on site dining or bar. Some guests report weak air conditioning, occasional noise from the car park or renovations, minor maintenance quirks, and a few service hiccups such as strict 3 pm check in or unfulfilled room requests. Overall, expect a characterful boutique stay suited to travelers comfortable with stairs and planning to dine out nearby.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic in this heritage building: no lift with some steep stairs, limited on site parking, and no on site restaurant or bar. A few guests also noted absent laundry facilities and occasional parking hassles.

Related guest reviews

10

Krison

20 Dec 2023

·

Stayed 3 nights

Need laundry facilities.

10

Timothy

22 Feb 2024

·

Stayed 3 nights

After 24 hours solid travelling the Terraces was a welcoming sanctuary for us to recover on the first night and thereafter a well located base for our visit to George Town. The hotel only provides rooms which is no problem with so many good eating places around. Everything was very good quality and well maintained. The artwork in the lobby was fun. All in all, a very enjoyable stay.

8

Nur Surianiwati Binti Mohd

16 Sept 2025

·

Stayed 1 night

Car blocking didn't leave contact numbers causing us delays departure as Reception didn't help, till i started knocking on every rooms!

10

ROZANI

29 Sept 2025

·

Stayed 2 nights

1st time staying at this hotel. Strictly check-in time at 3pm. Aircon in the room No16 not cold. Parking space available for 9 car only. Walking distance about 300m to Komtar/Plaza Perangin & 1st Avenue. About 700m walk to Chowrasta Market

8

Liang Ping

30 Nov 2025

·

Stayed 7 nights

To be honest, I hesitated giving 4 star, as it's a very basic hotel, no amenities, no lift (if u carry heavy luggage, good luck) or fancy facilities. Plus the person that checked me in gave me a room that was going to undergo a 3-day renovation (with drilling!) in the next few days, without telling me. Hey, I was going to stay there for 7 days! The room he gave me was smaller than what I saw in the pics (narrow walkway between bed and TV wall, plus queen bed only) and I was really upset when the drilling happened. And he was neither smiley, friendly, nor helpful. I wonder why was he even in hospitality line. Thankfully, Sai, another staff whom I reached out to, gave me superb service recovery. He switched me to another room away from the renovation, and was also sized similar to most pictures I'd seen (decent space between King bed and TV wall). It's because of him and this service recovery that made me finally decided to give 4 star from my initial intent of only 1 star! It could have been 3, perhaps. I would say I'll be kind and round it up to 4 just because of Sai. But personally, I probably wouldn't book this hotel again. Will give some other places a try.

8

Jenny Lee Yuen

26 Aug 2025

·

Stayed 3 nights

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.

10

Yum Khim

4 Jul 2025

·

Stayed 3 nights

Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage.

10

Shagen

1 Dec 2023

·

Stayed 2 nights

This was a rare find. We loved the coziness of this hotel. Lisa at the front desk was exceptionally helpful pointing us to places we could go and eat. If you are after local hawker fare they are just a 10 min walk away. Parking can be an issue as there are limited spaces but otherwise, this is an excellent little boutique hotel in the city.

10

Fiona

20 Jan 2024

·

Stayed 2 nights

Great little hotel, very boutique focused, great street art throughout the lobby. Lisa the manager was extremely helpful and gave great advice on where to go and where to eat. Only downside was no bar or anywhere near by to go for a drink but saying there’s plenty of fabulous eateries very close. Would recommend if you want a small and quiet place to stay right in town.

6

Hee Hung

17 Nov 2025

·

Stayed 6 nights

Requested room at ground floor because no lift there two months ago. Responded quick and agreed but still give us room upstairs

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Cleanliness

Reviews consistently describe the property and rooms as very clean and well maintained. A few mention minor shortcomings like average housekeeping or small maintenance issues.

Related guest reviews

10

Sylvain

8 Mar 2025

·

Stayed 3 nights

Amazing place, lovely staff ! Very clean, great location. Perfect place to stay, will return anytime !

10

Kai Fai

23 Sept 2025

·

Stayed 2 nights

酒店是復修古老的大宅，大堂與樓上公共客廳很美。房間內設施保養良好整潔。員工態度親切服務良好，尤其是早更的Lisa女士。位置方便距離最近巴士站僅有8分鐘路程，更有夜市在5分鐘路程內。

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6

Robert

3 Feb 2024

·

Stayed 4 nights

Nice building rooms had all you needed. Safe didnt work but stored at the front desk. Housekeeping was just ok

10

Cenk

28 Apr 2025

·

Stayed 2 nights

Sehr saubere und gute Unterkunft. Das Zimmer war super ausgestattet und hat seinen Zweck erfüllt. Besonders hervorzuheben war die nette Dame an der Hotel Rezeption. Solch einen herzlichen Empfang hatte ich noch in keinem Hotel. Sie hat sich sogar die Zeit genommen uns Tipps zum bereisen von Georgetown zu geben. Ich würde in diesem Hotel direkt wieder buchen! :-)

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10

Sarah

30 Oct 2025

·

Stayed 2 nights

Hôtel tres beau et propre Bien place

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10

Yum Khim

4 Jul 2025

·

Stayed 3 nights

Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage.

10

Sujata

16 Jul 2025

·

Stayed 3 nights

Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor

10

Naninani

23 Nov 2025

·

Stayed 2 nights

Staff was nice, room was clean, near from everything. I love it

10

kambiz

15 Apr 2025

·

Stayed 2 nights

This hotel is a nice little, I believe 20-room clean hotel with large clean rooms and an amazing friendly staff. In particular, Liza is exceptionally helpful and friendly and if you wish, she can arrange for day tours. Excellent hotel. No complaints whatsoever.

10

Eirik Stokken

21 Jan 2026

·

Stayed 1 night

Clean, very good standard and nice staff

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Rooms

Rooms are comfortable with quality beds, pleasant heritage decor, and several comments about generous space. Some lack windows or feel smaller, air conditioning can be weak in places, and occasional noise or minor faults are noted.

Related guest reviews

10

Domingo JR

21 Dec 2025

·

Stayed 4 nights

Staff is top notch. Liza deserves a raise! Amenities are fine, but the razor is ridiculously low quality; Better to not have it. Great mattresses and linens.

10

Anati

23 Jun 2025

·

Stayed 1 night

Basic amenities provided. Room and bed comfy.

10

Tathan

15 Feb 2025

·

Stayed 4 nights

100% book this place!! Was amazing from the moment we walked in. We were greeted with a complimentary drink by the amazing Liza. Liza was so helpful and went above and beyond for us. Informing us of the best places to visit etc. we were given an upgrade when we arrived which was amazing. The room was clean, modern, comfortable and the WiFi was strong. Thank you Liza you were incredible!

10

Cenk

28 Apr 2025

·

Stayed 2 nights

Sehr saubere und gute Unterkunft. Das Zimmer war super ausgestattet und hat seinen Zweck erfüllt. Besonders hervorzuheben war die nette Dame an der Hotel Rezeption. Solch einen herzlichen Empfang hatte ich noch in keinem Hotel. Sie hat sich sogar die Zeit genommen uns Tipps zum bereisen von Georgetown zu geben. Ich würde in diesem Hotel direkt wieder buchen! :-)

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8

Liang Ping

30 Nov 2025

·

Stayed 7 nights

To be honest, I hesitated giving 4 star, as it's a very basic hotel, no amenities, no lift (if u carry heavy luggage, good luck) or fancy facilities. Plus the person that checked me in gave me a room that was going to undergo a 3-day renovation (with drilling!) in the next few days, without telling me. Hey, I was going to stay there for 7 days! The room he gave me was smaller than what I saw in the pics (narrow walkway between bed and TV wall, plus queen bed only) and I was really upset when the drilling happened. And he was neither smiley, friendly, nor helpful. I wonder why was he even in hospitality line. Thankfully, Sai, another staff whom I reached out to, gave me superb service recovery. He switched me to another room away from the renovation, and was also sized similar to most pictures I'd seen (decent space between King bed and TV wall). It's because of him and this service recovery that made me finally decided to give 4 star from my initial intent of only 1 star! It could have been 3, perhaps. I would say I'll be kind and round it up to 4 just because of Sai. But personally, I probably wouldn't book this hotel again. Will give some other places a try.

8

Jenny Lee Yuen

26 Aug 2025

·

Stayed 3 nights

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.

8

Sybella

20 Apr 2025

·

Stayed 1 night

Liza is a truly wonderful manager. She went above and beyond to help us including excellent restaurant suggestions. The hotel is very nicely presented and the beds and sheets great quality. For us the only drawback was the room not having a window. It is a beautiful old restored building so this is the reality for this type of boutique hotel. That said, once the air conditioning was cranked up the room was fine. We would not recommend hiring a driver via the hotel to tour the city. It would be better to go with someone who speaks English and who can explain a bit about the city.

8

David

9 Apr 2025

·

Stayed 1 night

Unable to close the bathroom door. Could hear air con loudly in bedroom. Surrounding area dilapidated.

10

kambiz

15 Apr 2025

·

Stayed 2 nights

This hotel is a nice little, I believe 20-room clean hotel with large clean rooms and an amazing friendly staff. In particular, Liza is exceptionally helpful and friendly and if you wish, she can arrange for day tours. Excellent hotel. No complaints whatsoever.

10

Alex Wai Choon

8 Mar 2024

·

Stayed 2 nights

Great location to eating places. All within walking distant. New lane, Kimberley food street. Chowraster markets, Clear Line Nasi Kandar .. all nearby. The hotel is an heritage venue.. the suite are actually adjoining rooms which gives good space and privacy for 4 pax. The wooden antiquity wardrobe doors creaks. And toilet doors creaks too. We stayed at the ground floor rooms facing the parking lot. Could be noisy at night when people talked loudly at the carpark. But it’s just our lock on that particular day. Otherwise it’s super convenient to walk from street to the room.

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Service

Service is widely praised as warm, attentive, and proactive, with many guests singling out Liza for exceptional help and local tips. Occasional lapses include an unhelpful check in, ignored room requests, or limited assistance with parking.

Related guest reviews

10

Domingo JR

21 Dec 2025

·

Stayed 4 nights

Staff is top notch. Liza deserves a raise! Amenities are fine, but the razor is ridiculously low quality; Better to not have it. Great mattresses and linens.

10

Zariq

22 Dec 2021

·

Stayed 2 nights

Staying here was such a delight. I booked this hotel for a quick getaway for my parents who were attending a wedding up north. The manager called me once to confirm the arrival time at the hotel so he could make sure they would have the room ready on time (as they were a bit short handed that day). When my fathers car broke down while in Penang, the manager was absolutely wonderful, and offered them his own personal car so they could make it to the wedding in Alor Setar on time. Hotel side, the Macalister Terraces feels new, clean, well maintained and very central for those wanting to explore Georgetown. Not to mention a very affordable place for those who are looking for comfort at a reasonable price. Would 100% book another stay here, or recommend it anyone travelling to this part of Malaysia. Keep up the great work guys!

8

Nur Surianiwati Binti Mohd

16 Sept 2025

·

Stayed 1 night

Car blocking didn't leave contact numbers causing us delays departure as Reception didn't help, till i started knocking on every rooms!

10

Keng Foong

24 Dec 2025

·

Stayed 1 night

Very convenient location, full of eatery around the hotel, all walking distance Staff is very friendly and professional, lovely place to stay..

10

Cenk

28 Apr 2025

·

Stayed 2 nights

Sehr saubere und gute Unterkunft. Das Zimmer war super ausgestattet und hat seinen Zweck erfüllt. Besonders hervorzuheben war die nette Dame an der Hotel Rezeption. Solch einen herzlichen Empfang hatte ich noch in keinem Hotel. Sie hat sich sogar die Zeit genommen uns Tipps zum bereisen von Georgetown zu geben. Ich würde in diesem Hotel direkt wieder buchen! :-)

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8

Liang Ping

30 Nov 2025

·

Stayed 7 nights

To be honest, I hesitated giving 4 star, as it's a very basic hotel, no amenities, no lift (if u carry heavy luggage, good luck) or fancy facilities. Plus the person that checked me in gave me a room that was going to undergo a 3-day renovation (with drilling!) in the next few days, without telling me. Hey, I was going to stay there for 7 days! The room he gave me was smaller than what I saw in the pics (narrow walkway between bed and TV wall, plus queen bed only) and I was really upset when the drilling happened. And he was neither smiley, friendly, nor helpful. I wonder why was he even in hospitality line. Thankfully, Sai, another staff whom I reached out to, gave me superb service recovery. He switched me to another room away from the renovation, and was also sized similar to most pictures I'd seen (decent space between King bed and TV wall). It's because of him and this service recovery that made me finally decided to give 4 star from my initial intent of only 1 star! It could have been 3, perhaps. I would say I'll be kind and round it up to 4 just because of Sai. But personally, I probably wouldn't book this hotel again. Will give some other places a try.

10

Muhd

31 Jan 2026

·

Stayed 2 nights

Hotel staff was very helpful. Nice location of the hotel. Can easily walk around.

8

Sybella

20 Apr 2025

·

Stayed 1 night

Liza is a truly wonderful manager. She went above and beyond to help us including excellent restaurant suggestions. The hotel is very nicely presented and the beds and sheets great quality. For us the only drawback was the room not having a window. It is a beautiful old restored building so this is the reality for this type of boutique hotel. That said, once the air conditioning was cranked up the room was fine. We would not recommend hiring a driver via the hotel to tour the city. It would be better to go with someone who speaks English and who can explain a bit about the city.

10

ANNE

11 Mar 2024

·

Stayed 5 nights

Great location, handy for free bus or walking into old town. Concierge very helpful.

6

Hee Hung

17 Nov 2025

·

Stayed 6 nights

Requested room at ground floor because no lift there two months ago. Responded quick and agreed but still give us room upstairs

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Location

Central and walkable for Georgetown sights, buses, and malls, with plenty of street food nearby. A few noted the immediate area looks a bit dilapidated, but most found it convenient.

Related guest reviews

10

A M

12 Jul 2025

·

Stayed 1 night

Nice hotel in centre of Penang.

8

Pei

7 May 2024

·

Stayed 2 nights

Location is good , close to donate, street food 10 mins away . Quiet neighborhood

10

ROZANI

29 Sept 2025

·

Stayed 2 nights

1st time staying at this hotel. Strictly check-in time at 3pm. Aircon in the room No16 not cold. Parking space available for 9 car only. Walking distance about 300m to Komtar/Plaza Perangin & 1st Avenue. About 700m walk to Chowrasta Market

10

Keng Foong

24 Dec 2025

·

Stayed 1 night

Very convenient location, full of eatery around the hotel, all walking distance Staff is very friendly and professional, lovely place to stay..

10

Jason

15 Sept 2025

·

Stayed 2 nights

Great location

10

Muhd

31 Jan 2026

·

Stayed 2 nights

Hotel staff was very helpful. Nice location of the hotel. Can easily walk around.

8

David

9 Apr 2025

·

Stayed 1 night

Unable to close the bathroom door. Could hear air con loudly in bedroom. Surrounding area dilapidated.

10

Sujata

16 Jul 2025

·

Stayed 3 nights

Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor

10

ANNE

11 Mar 2024

·

Stayed 5 nights

Great location, handy for free bus or walking into old town. Concierge very helpful.

10

Majken

6 Feb 2026

·

Stayed 2 nights

Skønt sted og centralt beliggende

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Dining

There is no on site dining, but abundant eateries and hawker food are within a short walk. Some guests mentioned missing an on site bar.

Related guest reviews

10

Timothy

22 Feb 2024

·

Stayed 3 nights

After 24 hours solid travelling the Terraces was a welcoming sanctuary for us to recover on the first night and thereafter a well located base for our visit to George Town. The hotel only provides rooms which is no problem with so many good eating places around. Everything was very good quality and well maintained. The artwork in the lobby was fun. All in all, a very enjoyable stay.

8

Pei

7 May 2024

·

Stayed 2 nights

Location is good , close to donate, street food 10 mins away . Quiet neighborhood

10

Keng Foong

24 Dec 2025

·

Stayed 1 night

Very convenient location, full of eatery around the hotel, all walking distance Staff is very friendly and professional, lovely place to stay..

10

Stephanie

18 Dec 2023

·

Stayed 2 nights

I really enjoyed the property; it was so clean, artistic, and felt like a museum. Also a plus everyone was so helpful. Parking easy right in front in spots, but I didn't drive, and I literally walked to everything while I waited to get check in. Can't wait till they open a bar upstairs. Also if you need car service or tours, they have it for you right at the desk so don't book anything online.

10

Yum Khim

4 Jul 2025

·

Stayed 3 nights

Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage.

10

Shagen

1 Dec 2023

·

Stayed 2 nights

This was a rare find. We loved the coziness of this hotel. Lisa at the front desk was exceptionally helpful pointing us to places we could go and eat. If you are after local hawker fare they are just a 10 min walk away. Parking can be an issue as there are limited spaces but otherwise, this is an excellent little boutique hotel in the city.

10

Fiona

20 Jan 2024

·

Stayed 2 nights

Great little hotel, very boutique focused, great street art throughout the lobby. Lisa the manager was extremely helpful and gave great advice on where to go and where to eat. Only downside was no bar or anywhere near by to go for a drink but saying there’s plenty of fabulous eateries very close. Would recommend if you want a small and quiet place to stay right in town.

10

Sujata

16 Jul 2025

·

Stayed 3 nights

Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor

10

Alex Wai Choon

8 Mar 2024

·

Stayed 2 nights

Great location to eating places. All within walking distant. New lane, Kimberley food street. Chowraster markets, Clear Line Nasi Kandar .. all nearby. The hotel is an heritage venue.. the suite are actually adjoining rooms which gives good space and privacy for 4 pax. The wooden antiquity wardrobe doors creaks. And toilet doors creaks too. We stayed at the ground floor rooms facing the parking lot. Could be noisy at night when people talked loudly at the carpark. But it’s just our lock on that particular day. Otherwise it’s super convenient to walk from street to the room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $61	14 $54	15 $51	16 $59	17 $54
18 $49	19 $49	20 $49	21 $53	22 $53	23 $53	24 $82
25 $54	26 $53	27 $53	28 $53	29 $53	30 $53	31 $53

Su	Mo	Tu	We	Th	Fr	Sa
1 $53	2 $51	3 $53	4 $57	5 $61	6 $61	7 $76
8 $57	9 $57	10 $55	11 $55	12 $61	13 $51	14 $56
15 $56	16 $83	17 $49	18 $57	19 $61	20 $58	21 $52
22 $55	23 $57	24 $57	25 $47	26 $57	27 $60	28 $55
29 $56	30 $53

Macalister Terraces Hotel

Prices for Macalister Terraces Hotel

Monthly average prices

About this property

Location

Room options

Classic Suite

Signature Suite

Vintage Premium Super Singles

Heritage Suite

Vintage Premium King

Vintage Suite

Guest reviews of Macalister Terraces Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Macalister Terraces Hotel

Prices for upcoming dates

Business details