beHOME Phuket

Perfect perfect perfect

Clean and friendly people

TLDR; unhelpful manager, late and unreliable check-in time with no compensation, and no airport transfer. We decided to book here due to the proximity to the airport and because it advertised a free one way airport transfer. The check-in time was 2pm. We arrived at 3:30pm and were told that the room wasn't available yet. We waited until 4:10 in the small lobby until the room was ready. During that time, I asked about the airport transfer and they said it was only available before 10:15am. This didn't work for us because our flight was later. There was no discount or apology offered for the late access to the room or the extremely limited options for the airport transfer. In my interaction with the manager I suggested that if the airport transfer is extremely limited in terms of timing, that should be advertised on their listing and she just completely ignored me.

This hotel provided free shuttle from Phuket airport. The distance is short but when it rains hard, its helpful. My room had a microwave oven, a refrigerator with full freezer, and even a washer. For relaxing and quiet time this hotel is highly recommended. Naiyang beach is close by but this part of Naiyang beach belongs to national park so there's entrance fee but it's free after 5pm.

This property isn't for everyone, it's a self service apartment building and it provides all the comfort for someone looking for a long or short stay, close to the airport and relatively accessible for most tours for hotel pickup. The property is also close to many walkable attractions so I was thoroughly satisfied and will definitely return. Note; this is more suitable for single/couples and not families.