Mitsis Selection Blue Domes

Very Good but problem with fridge refills

We had 5 nights at this property and could not really fault anything major. The property is massive and would be quite hard to get around if on crutches or wheelchair etc… Room was spotless, staff were lovely and the variety of restaurants for the All-Inclusive was great. They have 2 bus services running from the property going into Kos old town and the port about 5 kms away.

Service was very friendly and also the food was great. Only anoying was the reservation of the chairs with towels from the other guests. However enough chairs at the beach, The hotel was very well maintained. Water sport center at the beach was really unfriendly, so we didn't shop there.

Very Good service and nice staff, the location was perfect, everything was so clean. The food was really tasty, variety of entertainments.

The Mitsis resort looks the part and has a few strong positives. The food selection is excellent, the restaurants are well-run, and the service from the restaurant staff is genuinely great. But there are too many frustrating issues that take away from the experience: • Evening bar service is awful – you can be waiting 30 to 40 minutes just for a drink. This doesn’t feel like a one-off; it seems designed that way due to poor staffing levels. • It’s difficult to get even water – in a 5-star resort, especially during high temperatures, bottled water should be available without hassle. It’s a basic expectation that just wasn’t met. • Alcohol is very low quality – only cheap local brands were offered. For a so-called premium resort, this really isn’t good enough. A decent selection should be available, even if some drinks are at a supplement. • Pool area needs urgent maintenance – the limestone around the pool edge is chipped and sharp. It’s a hazard that could easily be fixed but has clearly been ignored. • Obvious cost-cutting in the wrong places – reception, check-in, and bar staff are all stretched thin. It gives the impression that cutting corners has become the norm. Mitsis has the potential to be a great resort, but right now it falls short in too many important areas. Until these issues are properly addressed, I wouldn’t return