Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited off-street parking is also provided.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee, approximately CNY 198 for adults and CNY 80 to 198 for children.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

What accessibility features are available for guests with disabilities?

The hotel offers elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and on-site restaurant, as well as wheelchair-accessible public washrooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in Nanshan District, steps from Xin'an Nantou Ancient City and 4 minutes by foot from Zhongshan Park. It is approximately 2.7 miles from Shenzhen University and 4.5 miles from Window of the World.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 6:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of CNY 233 per night. Advance request or confirmation is required for extra beds.

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

What guests think

At DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences, travelers praise spacious rooms and friendly service, enjoy a good pool and gym, and note a quiet setting near parks, but report mixed dining options and occasional ventilation or smoke odors.

Access to the metro ranges from about 10 to 25 minutes on foot, and several guests found few restaurants or shops within easy walking distance. It suits longer stays thanks to rooms with kitchens and washer/dryers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and gym. However, there is no bar and some outlets or services were limited or closed at times; one review noted the gym lacked certain machines.

Related guest reviews

10

Hui Wong

Mar 3, 2025

·

Stayed 1 night

Breakfast and the swimming pool, washing machine in the room

10

Hui Wong

Apr 20, 2024

·

Stayed 9 nights

The swimming pool

8

Kim

Aug 25, 2024

·

Stayed 1 night

No bar at the hotel and very limited possibillity to get roomservice. The kiosk closes early and the area around the hotel offer no shopping options.

8

aza

Aug 30, 2024

·

Stayed 1 night

Hardware excellent but lack dinning facilities

8

CHI CHUNG

Aug 19, 2025

·

Stayed 1 night

Slight odor in the bathroom, might need better ventilation. Spacious room good bed good shower. Decent facilities, swimming pool and gym. Lobby is nice and comfortable. Appreciate the art pieces and scent. Could have better dining options (no dinner buffet on Sunday…) and a more accessible café or bar next to the lobby area

10

Hui Wong

Mar 25, 2024

·

Stayed 17 nights

The swimming pool

8

Masuda

Jan 9, 2024

·

Stayed 13 nights

The hotel facilities were in good condition and the staffs also good. The room has a kitchen and washer/dryer, so it's good for people staying for a long time. After exiting the hotel, turn right and you will find KFC in the building beyond the overpass.(about 10min by walk) And there is stairs near KFC that go down to the basement. There is a supermarket in the basement.

10

Alp

Dec 8, 2023

·

Stayed 1 night

Everything is ok except the gym. It's clean, neat, lovely Precor treadmills too but, so many machines are missing. Nothing for legs or chest/back press too. Spaces are enough to add

10

H M T

Feb 23, 2025

·

Stayed 9 nights

Very clean rooms, friendly staff and good area if you need relaxed times. Great park to walk around in, great gym and pool. But hotel did not have restaurant open?? Breakfast bit expensive but that up to you.

10

Jaegyun

Sep 24, 2023

·

Stayed 1 night

Best place for biz trip 1. Washing machine 2. Location and everything is new bcuz built in 2021 3. Reasonable price and ppl working here very professional but 电梯比较忙

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean. Recurring comments mention odors (musty AC, bathroom smells, and smoke drifting into non-smoking rooms/apartments) and one report of dust mites.

Related guest reviews

10

Alex

Apr 16, 2023

·

Stayed 1 night

房間十分整潔，附近環境舒適

Translate

8

CHI CHUNG

Aug 19, 2025

·

Stayed 1 night

Slight odor in the bathroom, might need better ventilation. Spacious room good bed good shower. Decent facilities, swimming pool and gym. Lobby is nice and comfortable. Appreciate the art pieces and scent. Could have better dining options (no dinner buffet on Sunday…) and a more accessible café or bar next to the lobby area

10

Yi Kin

Jun 28, 2024

·

Stayed 1 night

Very clean & good condition hotel

8

KAN CHOI BARRY

Sep 8, 2024

·

Stayed 1 night

Even though I was in a non-smoking two bedrooms apartment, the smell of smoking were strong all over the apartment. Otherwise , it was a good place to stay.

10

Wing Chi

Jul 20, 2024

·

Stayed 1 night

Clean and beautiful

8

Tsz Kwan cassandra

Oct 20, 2023

·

Stayed 1 night

酒店隔音好好，出電梯有陣清香味到好舒服，見過評語說過酒店的枕頭有強勁的頭油味，本來想這問題可能只係不常見個案，怎料我的房間枕頭一樣，只是坐在床上已經聞到強勁的千年頭油味，無法接受之下要求酒店更換。

Translate

10

H M T

Feb 23, 2025

·

Stayed 9 nights

Very clean rooms, friendly staff and good area if you need relaxed times. Great park to walk around in, great gym and pool. But hotel did not have restaurant open?? Breakfast bit expensive but that up to you.

10

Yan

Apr 12, 2025

·

Stayed 3 nights

Nice and clean, upgraded the room for free! A lots of flower shops next to it.

10

Gloria

Nov 9, 2025

·

Stayed 1 night

Best hotel I've ever stayed at. We keep trying new hotels in Shenzhen but just end up back at Hilton Double Tree at Nanshan. Clean and spacious rooms, great for family, attentive service.

8

Po Yee Lilian

Feb 21, 2026

·

Stayed 5 nights

Staff are nice, room is very spacious and clean, but sometimes the ac smells musty and it becomes really really bad, I have to turn it off. On the other night, I smell smokes from other rooms...I think the ventilation has to be improved.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, many with kitchens and washer/dryers and some with wide city views. A few guests found pillows too soft and reported ventilation odors.

Related guest reviews

10

Hui Wong

Mar 3, 2025

·

Stayed 1 night

Breakfast and the swimming pool, washing machine in the room

10

Siu Tung Russell

May 18, 2024

·

Stayed 1 night

Great stay. Large rooms

10

Wai Ching

May 2, 2024

·

Stayed 2 nights

房間很大很舒服整潔有大冰箱及洗衣乾衣機帶小朋友入住十分方便有泳池及按摩池人不多很好下次⼀定會再入住

Translate

10

Mokei

Jan 29, 2023

·

Stayed 1 night

入住有upgrade至逸林套房, 非常大,新和潔淨,配套和設施也很好, 水壓夠, 也可以浸浴, 床和枕頭也好睡. 要求了住高樓層, 給了住22 樓, 我絕對會再次入住, 也很推荐, 服務也很好, 叫外賣很方便, 而且去南頭古城也非常近, 很方便

Translate

10

Siu Shan

Jul 13, 2024

·

Stayed 1 night

房間大，乾淨，特別床、被及枕頭都非常舒適，房間望向舒適City view，非常開揚，視野廣闊，早餐10分豐富十分豐富，性價比高，值得住宿👍

Translate

6

Xiaozhen

Nov 18, 2025

·

Stayed 5 nights

The pillows are too soft , neck pain

10

Yeung

Jul 18, 2024

·

Stayed 2 nights

房間大，員工服務態度良好，環境整潔！有大雪櫃和廚房設備，好方便！近南頭古城可以隨時去。唯附近交通較少，但call車都好方便！

Translate

10

Alvin

Feb 17, 2025

·

Stayed 1 night

除了床褥較軟之外，一切都好！

Translate

8

Po Yee Lilian

Feb 21, 2026

·

Stayed 5 nights

Staff are nice, room is very spacious and clean, but sometimes the ac smells musty and it becomes really really bad, I have to turn it off. On the other night, I smell smokes from other rooms...I think the ventilation has to be improved.

10

Jaegyun

Sep 24, 2023

·

Stayed 1 night

Best place for biz trip 1. Washing machine 2. Location and everything is new bcuz built in 2021 3. Reasonable price and ppl working here very professional but 电梯比较忙

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly, helpful, and efficient. Some guests faced slow check-in or restaurant service and limited English communication.

Related guest reviews

10

Alexander San Wing

Jun 9, 2025

·

Stayed 1 night

非常好的酒店所有職員非常有禮貌

Translate

10

XIAO

Nov 14, 2024

·

Stayed 3 nights

Impeccable service! Spacious room.

10

Johannes Lap-Funn

Mar 3, 2025

·

Stayed 1 night

Great staff, swift service.

4

khaled Nabil

Oct 24, 2023

·

Stayed 2 nights

The English communication skills of the staff was very poor and some could not even speak in English. The room service and menus where all on WeChat in Chinese. It’s strange considering it’s a well known western chain

8

Loo Chi Pong

Oct 23, 2025

·

Stayed 1 night

The property looked far away from the rarest metro station on the map but is in fact quite close - perhaps about 10 minutes walk. The hotel is overall well-maintained and staff were friendly and helpful.

10

Mabel

Jun 29, 2025

·

Stayed 1 night

very friendly and helpful staff Jessie Zhou!! very impressive indeed!!

10

XIAO

Nov 10, 2024

·

Stayed 2 nights

It is 2nd time I stayed here... I enjoyed it very much. Service is impeccable!

6

Chak On Alex

Jan 28, 2024

·

Stayed 1 night

整體酒店房間潔淨非常好! 房間很大! 設施新! 但是最大問題, check in 時房間沒有準備好! 早餐衛生程度比較差 , 餐廳服務比較緩慢, 有待改善!

Translate

10

Gloria

Nov 9, 2025

·

Stayed 1 night

Best hotel I've ever stayed at. We keep trying new hotels in Shenzhen but just end up back at Hilton Double Tree at Nanshan. Clean and spacious rooms, great for family, attentive service.

10

Kwok Chu

Jul 22, 2025

·

Stayed 1 night

Check in 时的服务员態度好，快捷完成入住

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet area near a flower market/park and handy for Nantou Ancient City, but convenience is mixed: metro access ranges from about 10-25 minutes and nearby dining/shopping is limited.

Related guest reviews

8

PUI YI ISEBELLE

Dec 30, 2024

·

Stayed 1 night

整潔舒適，員工友善，寧靜的一區，但交通稍為不便，沒有鄰近的地鐵站或商場，需要叫車或叫外賣

Translate

10

PUI WA

Jan 2, 2024

·

Stayed 1 night

鄰近荷蘭花卉公園，環境優美寧靜。

Translate

8

Loo Chi Pong

Oct 23, 2025

·

Stayed 1 night

The property looked far away from the rarest metro station on the map but is in fact quite close - perhaps about 10 minutes walk. The hotel is overall well-maintained and staff were friendly and helpful.

10

Ka Yin

Apr 29, 2024

·

Stayed 1 night

Be there for a few times already. Quite convenient if you want visit 南頭古城 and 寶安區 area.

10

JEAN PIERRE

Mar 22, 2025

·

Stayed 2 nights

Well located and clean hotel in West Shenzhen

8

SangMin

Nov 2, 2023

·

Stayed 5 nights

First of all, First of all, it is too far from the Metro station to use the subway, so I had to walk about 25 minutes to get to the nearest station (Daxin stn.- Line 1).

10

ZHONGYING

Jul 6, 2024

·

Stayed 2 nights

Great locations and wonderful city view. Walking distance to park, shops, restaurants.

6

Wai Sun

Jul 29, 2024

·

Stayed 1 night

有洗衣機，可以自助清洗衣服，但距離地鐵站並不近。不太方便，尤其下大雨時，弄得非常狼狽。

Translate

8

Chin-Keung

Jul 25, 2024

·

Stayed 1 night

Connecting with flower market leading to a bueatiful park.

10

Pranshu

Jul 25, 2025

·

Stayed 2 nights

Great hotel, quiet surroundings but no dining options within walking distance.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised, but feedback varies. Several reviews cite limited on-site options (no bar, restaurant closures or no dinner buffet), plus issues with breakfast organization, variety, hygiene, and price.

Related guest reviews

10

Hui Wong

Mar 3, 2025

·

Stayed 1 night

Breakfast and the swimming pool, washing machine in the room

8

Connie

Feb 11, 2024

·

Stayed 1 night

早餐安排差

Translate

8

Yiu Wah Tony

Jan 28, 2024

·

Stayed 1 night

早餐变化不多，连鮮果汁都没，房间有塵蟎，很癢。

Translate

10

Marcelo

Feb 3, 2026

·

Stayed 3 nights

Nice stay. Room was great. Very good breakfast. Near a very nice park, flower market and old town with many cafes, shops and restaurants.

8

Kim

Aug 25, 2024

·

Stayed 1 night

No bar at the hotel and very limited possibillity to get roomservice. The kiosk closes early and the area around the hotel offer no shopping options.

8

aza

Aug 30, 2024

·

Stayed 1 night

Hardware excellent but lack dinning facilities

8

CHI CHUNG

Aug 19, 2025

·

Stayed 1 night

Slight odor in the bathroom, might need better ventilation. Spacious room good bed good shower. Decent facilities, swimming pool and gym. Lobby is nice and comfortable. Appreciate the art pieces and scent. Could have better dining options (no dinner buffet on Sunday…) and a more accessible café or bar next to the lobby area

10

H M T

Feb 23, 2025

·

Stayed 9 nights

Very clean rooms, friendly staff and good area if you need relaxed times. Great park to walk around in, great gym and pool. But hotel did not have restaurant open?? Breakfast bit expensive but that up to you.

6

Chak On Alex

Jan 28, 2024

·

Stayed 1 night

整體酒店房間潔淨非常好! 房間很大! 設施新! 但是最大問題, check in 時房間沒有準備好! 早餐衛生程度比較差 , 餐廳服務比較緩慢, 有待改善!

Translate

6

Yiu Wah Tony

Jan 12, 2026

·

Stayed 1 night

breakfast should be improve more

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $99	3 $111
4 $84	5 $84	6 $85	7 $85	8 $85	9 $95	10 $90
11 $90	12 $118	13 $124	14 $124	15 $124	16 $124	17 $121
18 $96	19 $123	20 $132	21 $149	22 $151	23 $116	24 $141
25 $89	26 $135	27 $147	28 $99	29 $146	30 $121	31 $124

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

About this property

Location

Room options

King Two Bedroom Apartment

King 1Bedrm Deluxe Apartment

King Deluxe Studio Park View

Deluxe Room, 1 King Bed

Twin Guest Room City View

King One Bedroom Apartment

King Guest Room City View

King Accessible Studio

Twin Studio City View

King Studio Park View

Guest reviews of DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $117	30 $99