Playa Esperanza Hotel Tulum
60 $US
/nuit
Moyenne pour octobre
Prix pour Playa Esperanza Hotel Tulum
Sélectionnez les dates pour voir les prix et les disponibilités
60 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Playa Esperanza Hotel Tulum , les prix par nuit s'élèvent en moyenne à 46 $US pendant le mois le moins cher (septembre) et à 122 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 122 $US |
| février | 114 $US |
| mars | 102 $US |
| avril | 89 $US |
| mai | 78 $US |
| juin | 67 $US |
| juillet | 50 $US |
| août | 48 $US |
| septembre | 46 $US |
| octobre | 60 $US |
| novembre | 92 $US |
| décembre | 85 $US |
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oct. · 60 $US
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Le plus cher : janvier (env. 122 $US)
Le moins cher : septembre (env. 46 $US)
À propos de cet établissement
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à ...
Équipements
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
La réception n'est pas ouverte en continu. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Playa Esperanza Hotel Tulum vous invite à découvrir son restaurant. Un petit déjeuner préparé sur commande est servi tous les jours de 09 h 00 à 12 h 00 moyennant un supplément.
Chambres
Les 14 chambres de l'hébergement vous invitent à la détente. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et de l'eau minérale (offerte). Le service d'entretien est assuré tous les jours.
Emplacement
Se trouvant à Tulum (Zona Hotelera), Playa Esperanza Hotel Tulum est à moins de 5 minutes en voiture de Playa Paraiso et de Accès au Parc Jaguar. Cet hôtel au bord de la plage se trouve à 3,9 km de Plage de Tulum et à 7,7 km de Ruines mayas de Tulum.
À proximité
Parc du Jaguar(0.1 miles)
Station balnéaire Las Palmas Public Beach(0.3 miles)
Playa Paraiso(0.7 miles)
Ruines mayas de Tulum(0.9 miles)
Temple des Fresques(1 miles)
Point de vue Jaguar Tulum(1.1 miles)
Temple du Dieu Descendant(1.2 miles)
Parc national de Tulum(1.2 miles)
Maison du Cénote(1.2 miles)
Accès au Parc Jaguar(1.2 miles)
Tour de Tulum(1.4 miles)
Parc Playa Ruinas(1.4 miles)
Musée SFER IK(1.8 miles)
Zone de Protection de la Flore et de la Faune Jaguar(2 miles)
Musée Régional de la Côte Est(2.1 miles)
Aéroport international de Tulum (TQO)(28.6 miles)
Aéroport international de Cancún (CUN)(75.9 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Emplacement
Carretera Tulum – Boca Paila km 2.5, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexique
Parc du Jaguar (0.1 miles)
Station balnéaire Las Palmas Public Beach (0.3 miles)
Playa Paraiso (0.7 miles)
Ruines mayas de Tulum (0.9 miles)
Temple des Fresques (1 miles)
Point de vue Jaguar Tulum (1.1 miles)
Options de chambre
6
Cabane, 1 très grand lit, balcon, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationBrasseur d'airRez-de-chaussée
4
Cabane, vue mer
Détails de la chambre
1 Grand Lit Double
Couchages 2
Salle de bain privée (pas dans la chambre)Brasseur d'airDernier étage
5
Cabane, salle de bains attenante, vue partielle sur la mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationBrasseur d'air
6
Cabane, 1 grand lit, vue jardin
Détails de la chambre
1 Grand Lit Double
Couchages 2
Balcon ou terrasseBrasseur d'air
3
Cabane, 1 grand lit, balcon
Détails de la chambre
1 Grand Lit Double
Couchages 2
BalconBalcon ou terrasseBrasseur d'air
5
Cabane, 1 très grand lit, vue partielle sur l'océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Brasseur d'air
4
Cabane, vue mer, en bord de piscine
Détails de la chambre
1 Grand Lit Double
Couchages 2
Brasseur d'air
6
Cabane, 1 très grand lit, balcon, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconBrasseur d'airDernier étage
5
Cabane, vue mer, rez-de-chaussée
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Terrasse ou patioClimatisationBrasseur d'airRez-de-chaussée
6
Cabane Romantique, terrasse, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Balcon ou terrasseClimatisationBrasseur d'air
6
Cabane, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Balcon ou terrasseClimatisationBrasseur d'air
3
Cabane, vue jardin
Détails de la chambre
1 Grand Lit Double
Couchages 2
Balcon ou terrasseBrasseur d'air
Avis des voyageurs sur Playa Esperanza Hotel Tulum
8.5
Très bien
Basé sur 188 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Playa Esperanza Tulum, les voyageurs apprécient le cadre serein, les pieds dans le sable, les magnifiques vues sur le lever du soleil depuis la plage, et le personnel accueillant, soulignant une ambiance calme et axée sur la nature, à proximité des ruines de Tulum, qui est plus relaxante qu'un séjour dans un complexe hôtelier traditionnel.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Playa Esperanza Tulum, les voyageurs apprécient le cadre serein, les pieds dans le sable, les magnifiques vues sur le lever du soleil depuis la plage, et le personnel accueillant, soulignant une ambiance calme et axée sur la nature, à proximité des ruines de Tulum, qui est plus relaxante qu'un séjour dans un complexe hôtelier traditionnel.
Les chambres sont rustiques et de taille modeste à moyenne, avec une vue imprenable sur l'océan ; les équipements sont limités, certaines unités n'ayant pas de climatisation ou ne la faisant fonctionner que la nuit, des pannes occasionnelles de générateur affectant l'électricité et le Wi-Fi, et un restaurant/bar qui ferme tôt. La propreté est généralement acceptable, mais inconstante dans ce cadre naturel et sablonneux, avec de nombreux signalements d'insectes ou d'excréments d'animaux, ainsi que quelques problèmes d'entretien, comme les serrures de porte ou les moustiquaires, tandis que la qualité de la restauration est bonne pour beaucoup, mais le petit-déjeuner est limité et non inclus. Attendez-vous à une escapade écologique et rustique magnifique en bord de mer, idéale pour les voyageurs qui privilégient le paysage et le calme aux équipements complets.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Établissement axé sur l'écologie avec une petite piscine relaxante et un restaurant/bar sur place qui ferme en fin d'après-midi. Les équipements sont limités, avec des interruptions d'électricité (et de Wi-Fi) liées au générateur et la climatisation n'étant disponible que la nuit dans certaines chambres.
Avis de voyageur à ce sujet
6
Florentino
25 mars 2025
·
A séjourné 6 nuits
The property is average, they shutdown the electricity twice day for a few minutes, at night some bugs get it to the room, they promise to bring sodas and ice to the room, but if you do no ask for them, they do not provide these, the hotel is located in the Jaguar park, if you go out of the area, you have to pay 3 dollar per person/day to re enter to the hotel/park, very bureaucratic process.
The property is average, they shutdown the electricity twice day for a few minutes, at night some bugs get it to the room, they promise to bring sodas and ice to the room, but if you do no ask for them, they do not provide these, the hotel is located in the Jaguar park, if you go out of the area, you have to pay 3 dollar per person/day to re enter to the hotel/park, very bureaucratic process.
10
Benjamin
24 juil. 2025
·
A séjourné 4 nuits
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
8
Mary C
23 avr. 2025
·
A séjourné 4 nuits
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
8
Jesus
28 mai 2024
·
A séjourné 2 nuits
Se fue la luz 2 dias seguidos,y en la tarde se siente mucho calor
Se fue la luz 2 dias seguidos,y en la tarde se siente mucho calor
10
Jimmy
12 août 2024
·
A séjourné 2 nuits
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas
10
Liliana
5 août 2024
·
A séjourné 3 nuits
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
6
Nicole
2 avr. 2025
·
A séjourné 1 nuit
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
8
Janine
6 nov. 2024
·
A séjourné 2 nuits
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
10
Sarah
7 mars 2024
·
A séjourné 5 nuits
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
8
Serena
30 janv. 2025
·
A séjourné 1 nuit
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres propres, mais le sable et l'humidité rendent les sols et les serviettes difficiles à sécher. Des signalements d'insectes ou d'excréments d'animaux et des problèmes d'entretien occasionnels (par exemple, les serrures de porte, les moustiquaires) indiquent des normes incohérentes.
Avis de voyageur à ce sujet
2
Hannah
6 janv. 2025
·
A séjourné 6 nuits
Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s a very quiet place and all restaurants close early.
Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s a very quiet place and all restaurants close early.
10
Jimmy
2 nov. 2025
·
A séjourné 1 nuit
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
8
Jim
14 mai 2025
·
A séjourné 8 nuits
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
10
Daniel
26 avr. 2024
·
A séjourné 3 nuits
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
6
Aqeela
28 oct. 2025
·
A séjourné 2 nuits
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
8
Kim
24 sept. 2025
·
A séjourné 5 nuits
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
10
Victoria
15 mai 2025
·
A séjourné 2 nuits
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
10
Christopher
1 déc. 2025
·
A séjourné 3 nuits
Clean room and had an amazing view
Clean room and had an amazing view
6
Charessa
15 déc. 2023
·
A séjourné 3 nuits
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days. One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason. The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days. One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason. The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
6
Ari
2 janv. 2025
·
A séjourné 1 nuit
Room was very basic, with mosquito net that had gaps, and whose rigging divided the room in such a way that it was a hazard. Door didn't lock well, and windows didn't open well. Outdoor bathroom not my taste.
Room was very basic, with mosquito net that had gaps, and whose rigging divided the room in such a way that it was a hazard. Door didn't lock well, and windows didn't open well. Outdoor bathroom not my taste.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Des cabanes rustiques directement sur la plage offrent des sons apaisants des vagues, des vues sur le lever du soleil et un accès facile à la plage. Les espaces sont simples et souvent petits ; certaines chambres n'ont pas de climatisation ou ne la font fonctionner que la nuit, et le mobilier est minimaliste avec peu de sièges dans la chambre.
Avis de voyageur à ce sujet
10
Alejandro
24 oct. 2024
·
A séjourné 4 nuits
Habitación cómoda con acceso a la playa.
Habitación cómoda con acceso a la playa.
10
Jimmy
2 nov. 2025
·
A séjourné 1 nuit
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
6
Daniela
14 févr. 2025
·
A séjourné 5 nuits
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
10
Alexandra
8 févr. 2025
·
A séjourné 2 nuits
My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
8
Jim
14 mai 2025
·
A séjourné 8 nuits
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
10
Christopher
1 déc. 2025
·
A séjourné 3 nuits
Clean room and had an amazing view
Clean room and had an amazing view
10
Lucie
9 nov. 2025
·
A séjourné 4 nuits
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
10
Sarah
7 mars 2024
·
A séjourné 5 nuits
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
10
Roy
24 mai 2024
·
A séjourné 3 nuits
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
4
kris
18 nov. 2024
·
A séjourné 1 nuit
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement décrit comme amical, attentionné et accommodant, avec plusieurs exemples de personnel allant au-delà de ses fonctions. Quelques clients ont signalé des expériences inégales ou des problèmes de communication lors de perturbations.
Avis de voyageur à ce sujet
8
Mary C
23 avr. 2025
·
A séjourné 4 nuits
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
10
Tania Gabriela Equihua
30 oct. 2025
·
A séjourné 3 nuits
Staff was extremely helpful and attentive
Staff was extremely helpful and attentive
4
Ebony
15 août 2024
·
A séjourné 4 nuits
Due to the Hurricane, we had to change hotels for the first night. We were told they would be closed on the first day but would accommodate the remainder of our trip. When we arrived, they were still without power. No one notified of this inconvenience. They offered to let us stay, but without electricity. Which meant it would be extremely hot, an abundance of mosquitos and no open restaurants. We had to scramble to find and book another hotel at the last minute. This inconvenience was not reimbursed (taxi, additional hotel, etc.). The lady at Esperanza was very apolegetic and really wanted us to stay, but the conditions were not suitable.
Due to the Hurricane, we had to change hotels for the first night. We were told they would be closed on the first day but would accommodate the remainder of our trip. When we arrived, they were still without power. No one notified of this inconvenience. They offered to let us stay, but without electricity. Which meant it would be extremely hot, an abundance of mosquitos and no open restaurants. We had to scramble to find and book another hotel at the last minute. This inconvenience was not reimbursed (taxi, additional hotel, etc.). The lady at Esperanza was very apolegetic and really wanted us to stay, but the conditions were not suitable.
10
Azzy
17 juin 2025
·
A séjourné 1 nuit
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
6
Aqeela
28 oct. 2025
·
A séjourné 2 nuits
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
10
Karen
24 août 2025
·
A séjourné 5 nuits
Recomiendo mucho el lugar la atención de todo el personal fue cálida y excelente Nos trataron muy bien a mi hijo y a mi Sin dudarlo regresaría 10 de 10 !!
Recomiendo mucho el lugar la atención de todo el personal fue cálida y excelente Nos trataron muy bien a mi hijo y a mi Sin dudarlo regresaría 10 de 10 !!
10
Deany
27 nov. 2024
·
A séjourné 4 nuits
Staff is excellent. Felt very welcome
Staff is excellent. Felt very welcome
10
Dustin
30 sept. 2025
·
A séjourné 2 nuits
Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!
Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!
10
Blanca
14 nov. 2025
·
A séjourné 3 nuits
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
10
Alberto
23 déc. 2024
·
A séjourné 3 nuits
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation privilégiée en bord de mer dans un parc protégé, calme et axée sur la nature, avec les ruines de Tulum accessibles à pied le long de la plage pour certains. Des frais d'entrée et des règles d'accès s'appliquent, les restaurants à proximité ferment souvent tôt et les déplacements en dehors du parc peuvent être coûteux.
Avis de voyageur à ce sujet
10
Xiomara
13 juin 2025
·
A séjourné 1 nuit
Beautiful and quiet
Beautiful and quiet
10
CINDY
9 mars 2025
·
A séjourné 6 nuits
Hôtel Playa Esperanza est un havé de paix une semaine à la Robinson. Notre chambre la Maria Félix avait un balcon dominant la mer avec une incroyable vue. Nous avons adoré marcher pieds nus partout! Le personnel de l’hôtel surtout à la réception est d’une super gentillesse. Le parc du jaguar par contre est une sorte de prison doré ! 415 pesos par personne pour y rentrer plus fouille du véhicule et à chaque passage 60 pesos par personne! Autour de l’hôtel seulement 2 restaurants et impossible de se faire livrer !
Hôtel Playa Esperanza est un havé de paix une semaine à la Robinson. Notre chambre la Maria Félix avait un balcon dominant la mer avec une incroyable vue. Nous avons adoré marcher pieds nus partout! Le personnel de l’hôtel surtout à la réception est d’une super gentillesse. Le parc du jaguar par contre est une sorte de prison doré ! 415 pesos par personne pour y rentrer plus fouille du véhicule et à chaque passage 60 pesos par personne! Autour de l’hôtel seulement 2 restaurants et impossible de se faire livrer !
10
Aleks
21 déc. 2024
·
A séjourné 2 nuits
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
10
Benjamin
24 juil. 2025
·
A séjourné 4 nuits
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
10
Marwa
6 janv. 2025
·
A séjourné 2 nuits
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
10
Victoria
15 mai 2025
·
A séjourné 2 nuits
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
8
Maud
20 avr. 2025
·
A séjourné 1 nuit
Great hotel. Close to beach
Great hotel. Close to beach
8
Janine
6 nov. 2024
·
A séjourné 2 nuits
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
10
Teresita
24 nov. 2024
·
A séjourné 1 nuit
a gorgeous place, on a paradisiacal beach in the middle of the jungle. The staff is very nice and friendly and Daniels is always ready to give you valuable advice and help you if you need it. The restaurants are excellent, very good cocktails and delicious dishes. The ruins of Tulum can be reached by a nice walk of about two kilometres along the beach. You can fall asleep with the sound of the sea. highly recommended
a gorgeous place, on a paradisiacal beach in the middle of the jungle. The staff is very nice and friendly and Daniels is always ready to give you valuable advice and help you if you need it. The restaurants are excellent, very good cocktails and delicious dishes. The ruins of Tulum can be reached by a nice walk of about two kilometres along the beach. You can fall asleep with the sound of the sea. highly recommended
10
Blanca
14 nov. 2025
·
A séjourné 3 nuits
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Beaucoup ont apprécié la nourriture et le bar sur place, mais les horaires sont limités au jour et le petit-déjeuner offre peu de choix et n'est pas inclus. Les commentaires sur la nourriture sont globalement positifs, bien qu'au moins une critique ait trouvé le restaurant décevant.
Avis de voyageur à ce sujet
10
Jenna
30 déc. 2024
·
A séjourné 3 nuits
Very unique relaxed placed right on the beach. The restaurant attached was excellent and staff was awesome.
Very unique relaxed placed right on the beach. The restaurant attached was excellent and staff was awesome.
10
Azzy
17 juin 2025
·
A séjourné 1 nuit
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
10
Daniel
26 avr. 2024
·
A séjourné 3 nuits
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
6
Aqeela
28 oct. 2025
·
A séjourné 2 nuits
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
10
Victoria
15 mai 2025
·
A séjourné 2 nuits
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
6
Nicole
2 avr. 2025
·
A séjourné 1 nuit
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
8
Janine
6 nov. 2024
·
A séjourné 2 nuits
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
10
Daniel
12 déc. 2024
·
A séjourné 3 nuits
Excelente ubicación, playa espectacular y el servicio de primera, una felicitación a la cocina, de primer nivel
Excelente ubicación, playa espectacular y el servicio de primera, una felicitación a la cocina, de primer nivel
10
Sarah
7 mars 2024
·
A séjourné 5 nuits
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
10
Alberto
23 déc. 2024
·
A séjourné 3 nuits
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Allain
1 avr. 2026
·
A séjourné 1 nuit
Nous avons séjourné en couple et ce fut tout simplement magique ! La chambre avec douche à ciel ouvert est une expérience incroyable se doucher sous les étoiles, c’est inoubliable. La chambre était parfaite : spacieuse, impeccable et très confortable.L’accès direct à la plage et la terrasse privée, un pur bonheur du matin au soir. L’endroit est d’un calme absolu, idéal pour se déconnecter et profiter pleinement.Nous y reviendrons sans hésiter !
Nous avons séjourné en couple et ce fut tout simplement magique ! La chambre avec douche à ciel ouvert est une expérience incroyable se doucher sous les étoiles, c’est inoubliable. La chambre était parfaite : spacieuse, impeccable et très confortable.L’accès direct à la plage et la terrasse privée, un pur bonheur du matin au soir. L’endroit est d’un calme absolu, idéal pour se déconnecter et profiter pleinement.Nous y reviendrons sans hésiter !
8
Franck
8 mars 2026
·
A séjourné 4 nuits
Lieu magnifique avec une partie de bungalows vue mer imprenable. Point faible : restauration excessivement chère sur site et présence sargasses une bonne partie de l'année
Lieu magnifique avec une partie de bungalows vue mer imprenable. Point faible : restauration excessivement chère sur site et présence sargasses une bonne partie de l'année
8
CIPRIAN
4 mars 2026
·
A séjourné 2 nuits
Emplacement et une partie du personnel mais pas tous
Emplacement et une partie du personnel mais pas tous
10
JULIEN
2 mars 2026
·
A séjourné 1 nuit
Superbe endroit , calme, nature reposant
Superbe endroit , calme, nature reposant
8
SERGE
18 janv. 2026
·
A séjourné 2 nuits
Pour ceuz qui veulent relaxer.... Plage paradisiaques !
Pour ceuz qui veulent relaxer.... Plage paradisiaques !
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-09: 50.41673939285279USD
- 2026-10-10: 50.02826439323426USD
- 2026-10-11: 50.05647873573304USD
- 2026-10-12: 49.12286691169739USD
- 2026-10-13: 50.05647873573304USD
- 2026-10-14: 50.305809418869025USD
- 2026-10-15: 49.850849940872195USD
- 2026-10-16: 49.850849940872195USD
- 2026-10-17: 50.41673939285279USD
- 2026-10-18: 58.122357532501226USD
- 2026-10-19: 58.122357532501226USD
- 2026-10-20: 62.935864537048346USD
- 2026-10-21: 71.94208608627319USD
- 2026-10-22: 73.38189791641236USD
- 2026-10-23: 81.52941539611817USD
- 2026-10-24: 82.64021944503784USD
- 2026-10-25: 65.97808178634644USD
- 2026-10-26: 60.4017917842865USD
- 2026-10-27: 74.35046783218384USD
- 2026-10-28: 81.52941539611817USD
- 2026-10-29: 58.28247243041992USD
- 2026-10-30: 59.063042173385625USD
- 2026-10-31: 16.35191664657593USD
- 2026-11-01: 66.75864725570679USD
- 2026-11-02: 66.91876642723084USD
- 2026-11-03: 65.97808178634644USD
- 2026-11-04: 65.81796261482239USD
- 2026-11-05: 156.4117334136963USD
- 2026-11-06: 156.4117334136963USD
- 2026-11-07: 81.5394241798401USD
- 2026-11-08: 81.25361400146485USD
- 2026-11-09: 81.56339055862428USD
- 2026-11-10: 79.78943407363892USD
- 2026-11-11: 89.3951484336853USD
- 2026-11-12: 108.52252388381959USD
- 2026-11-13: 89.38513964996338USD
- 2026-11-14: 87.078238936615USD
- 2026-11-15: 98.9444682975769USD
- 2026-11-16: 98.9444682975769USD
- 2026-11-17: 89.36695118560792USD
- 2026-11-18: 89.36695118560792USD
- 2026-11-19: 118.10112649154664USD
- 2026-11-20: 104.80362396392823USD
- 2026-11-21: 104.80362396392823USD
- 2026-11-22: 81.5394241798401USD
- 2026-11-23: 81.36929195098878USD
- 2026-11-24: 82.8336086341858USD
- 2026-11-25: 98.9444682975769USD
- 2026-11-26: 89.36695118560792USD
- 2026-11-27: 89.36695118560792USD
- 2026-11-28: 81.36929195098878USD
- 2026-11-29: 82.62671485214234USD
- 2026-11-30: 98.9444682975769USD
- 2026-12-01: 98.9444682975769USD
- 2026-12-02: 80.88894725723267USD
- 2026-12-03: 81.52941539611817USD
- 2026-12-04: 81.54703119735719USD
- 2026-12-05: 98.9444682975769USD
- 2026-12-06: 98.9444682975769USD
- 2026-12-07: 98.9444682975769USD
- 2026-12-08: 82.6482623703003USD
- 2026-12-09: 74.20407120742799USD
La réception est ouverte tous les jours de 08 h 00 à 23 h 00. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les espèces
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Les animaux de compagnie et les animaux d'assistance ne sont pas admis dans cet établissement.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 009-007-006565
- Le petit déjeuner préparé sur commande coûte entre 15 USD et 30 USD environ par adulte et entre 15 USD et 30 USD environ par enfant.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Plongée
Planche à voile
Pêche
Piscine extérieure
Bicycle Tour Information
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Parking
Parking
Parking gratuit
Parking Onsite
Services
Organisation d'excursions
Ménage
Coffre-fort
Location de vélos
Consigne à bagage
Laverie
Concierge Services
Général
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Chambre familiale
Connexion Internet
Wi-fi gratuit