Moon Palace Nizuc - All Inclusive
353 $
/ Nacht
Ø-Preis September
Preise für Moon Palace Nizuc - All Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
353 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Moon Palace Nizuc - All Inclusive liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 353 $ und im teuersten Monat (März) bei 510 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 462 $ |
| Februar | 508 $ |
| März | 510 $ |
| April | 414 $ |
| Mai | 419 $ |
| Juni | 411 $ |
| Juli | 429 $ |
| August | 444 $ |
| September | 353 $ |
| Oktober | 384 $ |
| November | 425 $ |
| Dezember | 483 $ |
J
F
M
A
M
J
J
A
Sep · 353 $
S
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Am teuersten: März (ca. 510 $)
Am günstigsten: September (ca. 353 $)
Über diese Unterkunft
Erleben Sie Luxus in diesem All-Inclusive-Resort mit einem Privatstrand, mehreren Pools und erstklassigen Wellness-Einrichtungen.
Standort
Moon Palace Nizuc - All Inclusive in Cancún ist nur 19,6 km von Playa Delfines und 12,8 km von Wasserpark Wet n' Wild Cancún entfernt. Diese Unterkunft mit 4,5 Sternen ist 21,7 km von Ruinenstätte El Rey und 23,5 km von Aquaworld entfernt.
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Zimmerservice
Standort
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Zimmeroptionen
7
Superior Deluxe Zimmer (Gartenblick)
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
und 1 Einzelbett
Anzahl Schlafplätze 4
484 ft²
Blick auf den GartenKlimaanlageSchließfachEigenes BadWhirlpool
6
Superior Deluxe Zimmer - Meerbclick
Zimmerdetails
1 Doppelbett
2 Französische Doppelbetten
und 1 Einzelbett
Anzahl Schlafplätze 4
484 ft²
MeerblickBalkonKlimaanlageSchließfachEigenes BadWhirlpool
9
Superior Familiensuite
Zimmerdetails
1 Großes Doppelbett
und 2 Französische Doppelbetten
Anzahl Schlafplätze 6
968 ft²
Blick auf den GartenKlimaanlageSchließfachEigenes BadWhirlpool
6
Superior-Deluxe-Zimmer Am Meer
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
und 1 Einzelbett
Anzahl Schlafplätze 4
484 ft²
MeerblickBalkonKlimaanlageSchließfachEigenes BadWhirlpool
4
Superior Honeymoon Suite Mit Meerblick
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
484 ft²
MeerblickBalkonKlimaanlageSchließfachEigenes BadWhirlpool
6
Superior Suite Mit Kingsize-Bett (Meerblick)
Zimmerdetails
1 Großes Doppelbett
und 1 Einzelbett
Anzahl Schlafplätze 4
968 ft²
MeerblickKlimaanlageSchließfachEigenes BadWhirlpool
Superior Three Bedroom Villa
Zimmerdetails
1 Französisches Doppelbett
2 Doppelbetten
und 1 Einzelbett
2 Doppelbetten
4144 ft²
Blick auf den PoolMeerblickKlimaanlageSchließfachEigenes BadWhirlpool
Gästebewertungen zu Moon Palace Nizuc - All Inclusive
8.4
Sehr gut
Basierend auf 121 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Moon Palace Nizuc - All Inclusive loben Gäste häufig das freundliche und engagierte Personal, die zahlreichen Pools und die vielfältigen Freizeitangebote für Familien. Wiederkehrende Nachteile sind aggressive Timeshare-Angebote, durchschnittliches Buffet-Essen mit schwer zu reservierenden Restaurants sowie ein brauner Strand, der anfällig für Seetang ist.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Moon Palace Nizuc - All Inclusive loben Gäste häufig das freundliche und engagierte Personal, die zahlreichen Pools und die vielfältigen Freizeitangebote für Familien. Wiederkehrende Nachteile sind aggressive Timeshare-Angebote, durchschnittliches Buffet-Essen mit schwer zu reservierenden Restaurants sowie ein brauner Strand, der anfällig für Seetang ist.
Familien schätzen den Kinderclub, die abendliche Unterhaltung und die Möglichkeit, die Einrichtungen von Sunrise zu nutzen. Die Rückmeldungen zum Essen sind gemischt – die Spezialitätenrestaurants überzeugen oft, aber Buffets und der Zimmerservice können durchschnittlich sein und die Reservierung für das Abendessen kann mit langen Wartezeiten verbunden sein. Nizuc wirkt innerhalb eines weitläufigen, mit Shuttles erreichbaren Komplexes ruhiger, obwohl die öffentlichen Verkehrsmittel begrenzt sind und Taxis zusätzliche Kosten verursachen können. Am besten geeignet für Reisende, die Wert auf die Vor-Ort-Einrichtungen legen und weniger auf einen einfachen Zugang zur Stadt.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Umfangreiches Angebot vor Ort: große Poolbereiche, Kinderclub/Aktivitäten, abendliche Shows, Cafés und interne Shuttles/Golfwagen; Gäste können auch die Einrichtungen von Sunrise nutzen, während der Zugang zu The Grand in der Regel einen kostenpflichtigen Tagespass erfordert. Gelegentliche Probleme sind geschlossene Rutschen, kalte Pools oder hohe Besucherfrequenz zu Stoßzeiten.
Ähnliche Gästebewertungen
4
mustansir
21. Dez. 2024
·
Aufenthalt am 5 Nächte
Experience was pretty good food can be better at the buffet side, The only really bad experience was for our kids we mainly chose this for the slide in the pool for 5 straight days it was closed until the day we departure they opened it up I wish they informed us the slide was closed for maintenance
Experience was pretty good food can be better at the buffet side, The only really bad experience was for our kids we mainly chose this for the slide in the pool for 5 straight days it was closed until the day we departure they opened it up I wish they informed us the slide was closed for maintenance
8
AMY
10. Nov. 2024
·
Aufenthalt am 6 Nächte
Great resort, pool area is a lot of fun and the kids loved the FlowRider at Sunrise. Nizuc is lovely, quiet pool. food was great. staff was great.
Great resort, pool area is a lot of fun and the kids loved the FlowRider at Sunrise. Nizuc is lovely, quiet pool. food was great. staff was great.
8
KARI-LYNN
18. Feb. 2024
·
Aufenthalt am 8 Nächte
We had a wonderful family vacation at the moon palace nizuc. It was spotless, the staff were wonderful. You are allowed to go between Nizuc and the other property Sunrise. That made the trip, as the kids loved the play area and the warmer pools. Sadly as beautiful as the pools are at Nizuc, they are extremely cold. Our kids love to swim and they couldn’t handle the temperature of the pools at Nizuc. The pools at Sunrise were nice and warm. The food at both the resorts was awesome. There’s so much to do. The only horrible experience we had on the trip was dealing with the sales men selling their membership. The man at the end of the presentation in the suit was so brutal and pushy, he upset us a lot. We weren’t the only ones, we spoke to many couples on our trip that had similar bad experiences. It was absolutely unacceptable behavior in our opinion and it needs to stop. We were on vacation and the manner in which we were talked to was awful. We shook it off after a few hours and enjoyed the rest of our trip. We did receive two day passes for their other resort the Grand in exchange for the presentation we listened to with the awful sales men. The Grand was great, but very large. 2 days was enough, but we were happy to see it and plan to take our kids there again when they are a bit older and can enjoy the amazing water park there. All and all the resort, the food and the wonderful staff made our trip a success. There’s so much great stuff for kids and families to do.
We had a wonderful family vacation at the moon palace nizuc. It was spotless, the staff were wonderful. You are allowed to go between Nizuc and the other property Sunrise. That made the trip, as the kids loved the play area and the warmer pools. Sadly as beautiful as the pools are at Nizuc, they are extremely cold. Our kids love to swim and they couldn’t handle the temperature of the pools at Nizuc. The pools at Sunrise were nice and warm. The food at both the resorts was awesome. There’s so much to do. The only horrible experience we had on the trip was dealing with the sales men selling their membership. The man at the end of the presentation in the suit was so brutal and pushy, he upset us a lot. We weren’t the only ones, we spoke to many couples on our trip that had similar bad experiences. It was absolutely unacceptable behavior in our opinion and it needs to stop. We were on vacation and the manner in which we were talked to was awful. We shook it off after a few hours and enjoyed the rest of our trip. We did receive two day passes for their other resort the Grand in exchange for the presentation we listened to with the awful sales men. The Grand was great, but very large. 2 days was enough, but we were happy to see it and plan to take our kids there again when they are a bit older and can enjoy the amazing water park there. All and all the resort, the food and the wonderful staff made our trip a success. There’s so much great stuff for kids and families to do.
8
Timothy
30. Apr. 2023
·
Aufenthalt am 7 Nächte
Resort was very clean, quiet, and easy to navigate. Marketed as 3 connected resorts. Nizuc resort was dated with not many options for dining. the Sunrise had more options, but also somewhat dated. The Grand was very nice, however an up charge to use the facilities and restaurants
Resort was very clean, quiet, and easy to navigate. Marketed as 3 connected resorts. Nizuc resort was dated with not many options for dining. the Sunrise had more options, but also somewhat dated. The Grand was very nice, however an up charge to use the facilities and restaurants
8
June
10. Jan. 2025
·
Aufenthalt am 7 Nächte
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
10
Haifeng
20. März 2025
·
Great stay. Wide variety of food options, activities and entertainment. Had a great time. Beach was ideal good for water sports but not swimming.
Great stay. Wide variety of food options, activities and entertainment. Had a great time. Beach was ideal good for water sports but not swimming.
10
Eduardo JR
29. Apr. 2025
·
Aufenthalt am 4 Nächte
Great resort So much fun with lots to do, plenty of shows and games for the family
Great resort So much fun with lots to do, plenty of shows and games for the family
10
Jessica
3. Apr. 2025
·
Aufenthalt am 4 Nächte
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
8
Sindija
6. Mai 2025
·
Aufenthalt am 8 Nächte
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
10
Guillermo
5. Jan. 2024
·
Aufenthalt am 5 Nächte
Unico la atencion del personal, lo que no memgusto es que las albercas no tenian la calefaccion encendida muy fria el agua , solo 1 alberca tenia prendida la calefacción
Unico la atencion del personal, lo que no memgusto es que las albercas no tenian la calefaccion encendida muy fria el agua , solo 1 alberca tenia prendida la calefacción
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Außenanlagen und Gemeinschaftsbereiche werden häufig als sehr sauber beschrieben, und die meisten Zimmer sind gut gepflegt. Einige Gäste berichteten von Problemen wie Überschwemmungen, Schädlingen, Abwasser- oder Wasserdüften, Schimmel an den Pools, sowie verspäteten oder versäumten Reinigungen.
Ähnliche Gästebewertungen
6
Nereyda
21. Juni 2024
·
Aufenthalt am 4 Nächte
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
8
Emil
12. Nov. 2024
·
Aufenthalt am 7 Nächte
Pros: Friendly and attentive staff in the restaurants. Food was good. Kids enjoyed the pool and kids playroom. Improvements: The water in our shower had a bit of a smell to it. Pool side service was generally slow. Mildew seen around the edges of the pool.
Pros: Friendly and attentive staff in the restaurants. Food was good. Kids enjoyed the pool and kids playroom. Improvements: The water in our shower had a bit of a smell to it. Pool side service was generally slow. Mildew seen around the edges of the pool.
8
Nancy M
7. Juni 2025
·
Aufenthalt am 6 Nächte
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
2
Pavitri
9. Jan. 2025
·
Aufenthalt am 6 Nächte
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
8
June
10. Jan. 2025
·
Aufenthalt am 7 Nächte
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
2
Hassan
2. Jan. 2024
·
I came here for my honeymoon with my newlywed wife. On the only full day I was there, the entire room flooded due to a faulty drain next to the jacuzzi. My wife almost got hurt, some of our clothes were wet, and it was a terrible disaster. When I sent an email to the resort, they did nothing meaningful to resolve the issue. It’s clear that this place does not care for your safety or service. Choose another resort.
I came here for my honeymoon with my newlywed wife. On the only full day I was there, the entire room flooded due to a faulty drain next to the jacuzzi. My wife almost got hurt, some of our clothes were wet, and it was a terrible disaster. When I sent an email to the resort, they did nothing meaningful to resolve the issue. It’s clear that this place does not care for your safety or service. Choose another resort.
10
Grant
8. Jan. 2024
·
Aufenthalt am 6 Nächte
Great food options. beautiful large pools. great people in all areas. excellent wi-fi if you need that. very large resort but great transportation options internally.
Great food options. beautiful large pools. great people in all areas. excellent wi-fi if you need that. very large resort but great transportation options internally.
6
Heather
17. Sept. 2023
·
Aufenthalt am 8 Nächte
First night we had a cockroach in our room ants all over our patio, they fumigated it but didn’t help with ants so we couldn’t even enjoy the patio, it takes about 10 mins to get out of the resort and only way out is by taxi they don’t shuttle you out. The time share lady was very aggressive our first day I told her no thank you and she gave me a lot of attitude. The room choices for family need to be bigger you can’t fit two adults on a full sized bed they should at least be queens. The only positive would be the waiters and waitresses in the restaurants were wonderful except one restaurant we felt we were being rushed out. Won’t be staying here again.
First night we had a cockroach in our room ants all over our patio, they fumigated it but didn’t help with ants so we couldn’t even enjoy the patio, it takes about 10 mins to get out of the resort and only way out is by taxi they don’t shuttle you out. The time share lady was very aggressive our first day I told her no thank you and she gave me a lot of attitude. The room choices for family need to be bigger you can’t fit two adults on a full sized bed they should at least be queens. The only positive would be the waiters and waitresses in the restaurants were wonderful except one restaurant we felt we were being rushed out. Won’t be staying here again.
10
Eva
13. Apr. 2025
·
Aufenthalt am 7 Nächte
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
8
Sindija
6. Mai 2025
·
Aufenthalt am 8 Nächte
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind im Allgemeinen komfortabel mit guter Aussicht, und einige Suiten verfügen über einen Whirlpool im Zimmer. Mehrere Gäste bemängelten eine veraltete Einrichtung, Wartungsprobleme (Klimaanlage, Warmwasser, Schlösser), kleinere Doppelbetten und das Fehlen von Aufzügen in einigen Gebäuden.
Ähnliche Gästebewertungen
10
Anita
19. Mai 2025
·
Aufenthalt am 5 Nächte
Amazing suite and service
Amazing suite and service
4
Divyesh
13. Jan. 2024
·
Aufenthalt am 4 Nächte
Like the food. Not liking is that this property is not for families with old people that have hard time walking. No elevators.
Like the food. Not liking is that this property is not for families with old people that have hard time walking. No elevators.
8
Nancy M
7. Juni 2025
·
Aufenthalt am 6 Nächte
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
10
Omar
8. Dez. 2023
·
Aufenthalt am 4 Nächte
Very nice and huge all inclusive property. Well organized and lots of staff to help. I’d come back again. Honeymoon suite premium paid wasn’t worth it compared to regular ocean front deluxe reservation. We were offered a bottle of cheap sparking wine in the room and a special dinner, but was hoping for more given the ~700$ difference
Very nice and huge all inclusive property. Well organized and lots of staff to help. I’d come back again. Honeymoon suite premium paid wasn’t worth it compared to regular ocean front deluxe reservation. We were offered a bottle of cheap sparking wine in the room and a special dinner, but was hoping for more given the ~700$ difference
8
Stacy
5. Juni 2025
·
Aufenthalt am 4 Nächte
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
8
Lisa
14. Juni 2025
·
Aufenthalt am 4 Nächte
We had an amazing experience, we did have an issue with getting hot water in the shower, they sent someone to fix it, but it happened again the day we left.
We had an amazing experience, we did have an issue with getting hot water in the shower, they sent someone to fix it, but it happened again the day we left.
8
Erick
23. Mai 2025
·
Aufenthalt am 2 Nächte
El personal de los restaurantes muy amables, las habitaciones están un poco viejas.
El personal de los restaurantes muy amables, las habitaciones están un poco viejas.
6
Angel
22. Dez. 2023
·
Aufenthalt am 2 Nächte
The hotel is a little bit old and we had issues with the ac in the room the first night but then they fixed it. Sofas in the lobby very bad and dirty
The hotel is a little bit old and we had issues with the ac in the room the first night but then they fixed it. Sofas in the lobby very bad and dirty
10
Pearl
21. Jan. 2024
·
Not Family, Children and Disable friendly. Three resort at location (Nuzic, Sunrise, Grand). Staff nonstop trying to sell Timeshare and would not leave me alone even after several “not interested” responses. All Staff wonderful except Check-In Staff rude and unhelpful, have to reprogram my room bracelet keys 5 times, got a card key and still no access, waited for maintenance for 2 days to fix door lock, terrible inconvenience and wasn’t offered to changed room. Room was clean however Jacuzzi in the middle of the room unsafe for kids. Balcony door lock broken, bed very small. Playroom nice, kids enjoy but wasn’t able to leave my kids unsupervised but cheap nanny service available @$18 USD hourly 4 hours minimum plus transportation. My disable father had several difficulties getting around. The transport from room to main lobby runs limited hours. I requested transport to assist for 4am checkout for flight but was told transport closed. They should include a tour of all the amenities at the property within the first 24 hours of check-in. That would have been extremely helpful. Resort should have designated smoking area. People should not be allow to smoke by the kids pool area. Great food options and entertainment, room service great. READ THE FINE PRINTS. ALOT OF THE AMENITIES OFFER WHEN BOOKING WAS DIFFERENT OR LIMITED DURING STAY.
Not Family, Children and Disable friendly. Three resort at location (Nuzic, Sunrise, Grand). Staff nonstop trying to sell Timeshare and would not leave me alone even after several “not interested” responses. All Staff wonderful except Check-In Staff rude and unhelpful, have to reprogram my room bracelet keys 5 times, got a card key and still no access, waited for maintenance for 2 days to fix door lock, terrible inconvenience and wasn’t offered to changed room. Room was clean however Jacuzzi in the middle of the room unsafe for kids. Balcony door lock broken, bed very small. Playroom nice, kids enjoy but wasn’t able to leave my kids unsupervised but cheap nanny service available @$18 USD hourly 4 hours minimum plus transportation. My disable father had several difficulties getting around. The transport from room to main lobby runs limited hours. I requested transport to assist for 4am checkout for flight but was told transport closed. They should include a tour of all the amenities at the property within the first 24 hours of check-in. That would have been extremely helpful. Resort should have designated smoking area. People should not be allow to smoke by the kids pool area. Great food options and entertainment, room service great. READ THE FINE PRINTS. ALOT OF THE AMENITIES OFFER WHEN BOOKING WAS DIFFERENT OR LIMITED DURING STAY.
10
Annie
12. Mai 2025
·
Aufenthalt am 5 Nächte
We were upgraded to an ambassador room which was very large , clean with a wonderful view. The service from transportation, check in, and through out our stay was excellent
We were upgraded to an ambassador room which was very large , clean with a wonderful view. The service from transportation, check in, and through out our stay was excellent
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal in Restaurants, Pools und im Housekeeping wird durchweg als freundlich und aufmerksam gelobt. Viele Bewertungen erwähnen jedoch auch aggressive Timeshare-/Upselling-Taktiken (einschließlich wiederholter Anrufe), gelegentlich langsamen Check-in oder unhilfsbereite Mitarbeiter in der Öffentlichkeitsarbeit sowie Schwierigkeiten bei der Reservierung eines Abendessens.
Ähnliche Gästebewertungen
6
Nereyda
21. Juni 2024
·
Aufenthalt am 4 Nächte
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
8
Daniel
27. Feb. 2025
·
Aufenthalt am 4 Nächte
I liked the property. Lots to do, good food. One major negative was their aggressive unethical sales team. They called our room 5x in one day, making it impossible to sleep in or take an afternoon nap. I told them I’m not interested in a sales pitch and I’m not interested in buying anything, they told me I was entitled to $350 free resort credits because of my Expedia VIP status and I had to come down to claim it within the next hours, reassured me that it had no strings attached. When I got there, Teresa (sales person) told me I had to go to a seminar to claim it. Sleezy tactics and outright lies. I heard numerous other guests complaining too. Ruins the carefree all inclusive experience. I would stay away from this resort if you don’t like pushy sales people. I’m unlikely to go back.
I liked the property. Lots to do, good food. One major negative was their aggressive unethical sales team. They called our room 5x in one day, making it impossible to sleep in or take an afternoon nap. I told them I’m not interested in a sales pitch and I’m not interested in buying anything, they told me I was entitled to $350 free resort credits because of my Expedia VIP status and I had to come down to claim it within the next hours, reassured me that it had no strings attached. When I got there, Teresa (sales person) told me I had to go to a seminar to claim it. Sleezy tactics and outright lies. I heard numerous other guests complaining too. Ruins the carefree all inclusive experience. I would stay away from this resort if you don’t like pushy sales people. I’m unlikely to go back.
8
Favian
29. Juli 2025
·
Aufenthalt am 3 Nächte
The overall stay at Moon Palace Nizuc was great. From the Bell staff, waiters, kitchen staff, playroom staff, room service staff, and reception. The one issue we ran into while staying there at Moon Palace Nizuc was when we did the tour of Moon Palace The Grand, for the two day free pass— the last of four salesmen who were trying to sell a timeshare was rude and insulting to my wife and I when we refused to buy anything from them. He got snarky and tried to get a reaction out of us; however, my wife and I didn’t react the way he was trying to have us react which prompted him to finally give in and tell us to leave. We had a great stay up until that point, luckily it was second to last night Monday there which we made up our minds NEVER to return to Moon Palace Nizuc. The only thing going for them is the humble work staff that are trying to make an honest living and not stiff tourists. Our next vacation will be at another hotel and not at Moon Palace resorts. The individual was reported to the reception staff once we were leaving because they asked what our opinions of our stay at the resort. Frankly, there are bad everywhere you go, however; this was a little on the extreme side and even the reception staff felt bad for us once they asked us to describe this individual so they could report it to their bosses. Regardless, this type of behavior is not condoned by anyone outside of the timeshare folks and it definitely left a mark with us.
The overall stay at Moon Palace Nizuc was great. From the Bell staff, waiters, kitchen staff, playroom staff, room service staff, and reception. The one issue we ran into while staying there at Moon Palace Nizuc was when we did the tour of Moon Palace The Grand, for the two day free pass— the last of four salesmen who were trying to sell a timeshare was rude and insulting to my wife and I when we refused to buy anything from them. He got snarky and tried to get a reaction out of us; however, my wife and I didn’t react the way he was trying to have us react which prompted him to finally give in and tell us to leave. We had a great stay up until that point, luckily it was second to last night Monday there which we made up our minds NEVER to return to Moon Palace Nizuc. The only thing going for them is the humble work staff that are trying to make an honest living and not stiff tourists. Our next vacation will be at another hotel and not at Moon Palace resorts. The individual was reported to the reception staff once we were leaving because they asked what our opinions of our stay at the resort. Frankly, there are bad everywhere you go, however; this was a little on the extreme side and even the reception staff felt bad for us once they asked us to describe this individual so they could report it to their bosses. Regardless, this type of behavior is not condoned by anyone outside of the timeshare folks and it definitely left a mark with us.
6
Suravi
18. Nov. 2023
·
Aufenthalt am 5 Nächte
Well maintained property. But, the servers are not that friendly or efficient, especially at the Buffet. When you go for breakfast, no one asks for water or coffee. You are seated and on your own. Also, the staff push very hard to sell the Time share. They don’t respect the fact that you are there for a vacation or your NO and continue to make multiple phone calls to your room, through out the day and bother you.
Well maintained property. But, the servers are not that friendly or efficient, especially at the Buffet. When you go for breakfast, no one asks for water or coffee. You are seated and on your own. Also, the staff push very hard to sell the Time share. They don’t respect the fact that you are there for a vacation or your NO and continue to make multiple phone calls to your room, through out the day and bother you.
10
Eva
13. Apr. 2025
·
Aufenthalt am 7 Nächte
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
10
Stephan
9. Feb. 2025
·
Aufenthalt am 1 Nacht
Outstanding Experience at Moon Palace Nizuk – A 6-Star Stay! From the moment we arrived at Moon Palace Nizuk, our experience was nothing short of exceptional. The resort itself is stunning, with immaculate grounds, luxurious accommodations, and top-tier amenities. Every detail was thoughtfully curated to provide a seamless and relaxing stay. The service throughout our visit was impeccable, with staff going above and beyond to ensure we had everything we needed. From the incredible dining options to the pristine pools and breathtaking beachfront, every aspect of Moon Palace Nizuk exceeded our expectations. A special highlight of our stay was the Expedia Hotel.com Concierge, Hugo Guerrero, who truly went the extra mile to make our experience flawless. His dedication, attention to detail, and proactive assistance made everything beyond perfect. Whether it was helping with reservations, special requests, or ensuring our late check-out went smoothly, Hugo delivered a level of service that deserves more than five stars—he deserves six! We highly recommend Moon Palace Nizuk for anyone looking for a luxurious and stress-free getaway. And if you’re lucky enough to have Hugo Guerrero as your concierge, you can rest assured that your stay will be absolutely unforgettable! ⭐️⭐️⭐️⭐️⭐️⭐️
Outstanding Experience at Moon Palace Nizuk – A 6-Star Stay! From the moment we arrived at Moon Palace Nizuk, our experience was nothing short of exceptional. The resort itself is stunning, with immaculate grounds, luxurious accommodations, and top-tier amenities. Every detail was thoughtfully curated to provide a seamless and relaxing stay. The service throughout our visit was impeccable, with staff going above and beyond to ensure we had everything we needed. From the incredible dining options to the pristine pools and breathtaking beachfront, every aspect of Moon Palace Nizuk exceeded our expectations. A special highlight of our stay was the Expedia Hotel.com Concierge, Hugo Guerrero, who truly went the extra mile to make our experience flawless. His dedication, attention to detail, and proactive assistance made everything beyond perfect. Whether it was helping with reservations, special requests, or ensuring our late check-out went smoothly, Hugo delivered a level of service that deserves more than five stars—he deserves six! We highly recommend Moon Palace Nizuk for anyone looking for a luxurious and stress-free getaway. And if you’re lucky enough to have Hugo Guerrero as your concierge, you can rest assured that your stay will be absolutely unforgettable! ⭐️⭐️⭐️⭐️⭐️⭐️
6
Michael Todd
28. März 2025
·
Aufenthalt am 5 Nächte
The rooms were nice and the Nizuc was quite. The cleck in line was terrible and the check in staff told us that we only requested the Nizuc and then put us in the Sunrise.
The rooms were nice and the Nizuc was quite. The cleck in line was terrible and the check in staff told us that we only requested the Nizuc and then put us in the Sunrise.
10
Adam
22. Okt. 2024
·
Aufenthalt am 7 Nächte
We had a great vacation at Moon Palace Nizuc. The poolside server Magdiel was exceptional.
We had a great vacation at Moon Palace Nizuc. The poolside server Magdiel was exceptional.
8
Maria Guadalupe
24. Juli 2024
·
Aufenthalt am 5 Nächte
Lo que no nos gustó fué que no nos hicieron la limpieza de la habitación hasta las 5 pm. Y que te insisten mucho para que compres un tiempo compartido, nos hicieron perder 4 hrs . Fuera de eso , es un gran hotel , lastima de la playa que no tiene los colores de Cancún .
Lo que no nos gustó fué que no nos hicieron la limpieza de la habitación hasta las 5 pm. Y que te insisten mucho para que compres un tiempo compartido, nos hicieron perder 4 hrs . Fuera de eso , es un gran hotel , lastima de la playa que no tiene los colores de Cancún .
10
Bernhard
11. Apr. 2024
·
Aufenthalt am 4 Nächte
Pool area service was very slow.
Pool area service was very slow.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Liegt innerhalb eines großen, ruhigeren Komplexes mit guter interner Shuttle-Verbindung; Nizuc ist ruhiger als Sunrise. Die öffentlichen Verkehrsmittel sind begrenzt, Taxis können teuer sein, und der Strand vor Ort bietet aufgrund von Seetang oft nicht das typische türkisfarbene Wasser.
Ähnliche Gästebewertungen
10
Saurav
26. Nov. 2023
·
Aufenthalt am 4 Nächte
Huge resort with ample amenities and food options. Variety of restaurants and swimming pools for the kids to enjoy. Beach is accessible from the pool area, but the beach water is not the best. Waves were very mild and the water color was not turquoise.
Huge resort with ample amenities and food options. Variety of restaurants and swimming pools for the kids to enjoy. Beach is accessible from the pool area, but the beach water is not the best. Waves were very mild and the water color was not turquoise.
10
NIJAT
13. Okt. 2024
·
Aufenthalt am 5 Nächte
Public transport is not convenient
Public transport is not convenient
10
Kelvin
20. Juni 2024
·
Aufenthalt am 5 Nächte
It's Wonderful, the food ,the rooms , the people it's been so good that we have gone twice , close to the airport it's safe. in my humble opinion worther
It's Wonderful, the food ,the rooms , the people it's been so good that we have gone twice , close to the airport it's safe. in my humble opinion worther
10
Julio
1. Juni 2024
·
Aufenthalt am 3 Nächte
Perfeita, todo perfeito. Pena que a praia não é azulzinha por conta das algas.
Perfeita, todo perfeito. Pena que a praia não é azulzinha por conta das algas.
6
Cinthya
11. Aug. 2024
·
Aufenthalt am 4 Nächte
If you looking to be on a nice beach area DONT GO HERE !!!! The beach is super super dirty the food it’s okay . Service could’ve be better .
If you looking to be on a nice beach area DONT GO HERE !!!! The beach is super super dirty the food it’s okay . Service could’ve be better .
10
Krystle
2. Juni 2024
·
Aufenthalt am 6 Nächte
Quiet property. Stayed here for a wedding at Sunrise. Sunrise has most of the amenities
Quiet property. Stayed here for a wedding at Sunrise. Sunrise has most of the amenities
10
Jessica
3. Apr. 2025
·
Aufenthalt am 4 Nächte
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
10
Sora
14. Juni 2024
·
Aufenthalt am 3 Nächte
All are awesome except the brown-colored muddy beach.
All are awesome except the brown-colored muddy beach.
8
Cesar
17. Juni 2024
·
Aufenthalt am 5 Nächte
Great for entertaining drinking and lounging. Pool area is amazing. What i didn't like was the beach , if u love the beach and like going in it this is not for you
Great for entertaining drinking and lounging. Pool area is amazing. What i didn't like was the beach , if u love the beach and like going in it this is not for you
8
Scott
3. Jan. 2025
·
Aufenthalt am 7 Nächte
Overall good stay. Not a great beach but the pools were nice
Overall good stay. Not a great beach but the pools were nice
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Eine große Auswahl an Speisemöglichkeiten mit mehreren gelobten Spezialitätenrestaurants (Steakhouse, Mexikanisch, Brasilianisch, MOMO/Trattoria), und viele Gäste haben das Essen und die Getränke genossen. Häufige Probleme sind durchschnittliche Buffets, begrenzte vegetarische Optionen, fade Speisen vom Zimmerservice sowie lange Wartezeiten oder schwer erhältliche Reservierungen für das Abendessen.
Ähnliche Gästebewertungen
10
Andre
9. Juni 2025
·
Aufenthalt am 3 Nächte
OMG!! Best resort I ever stayed, costumer service , food , activities 100%. The staff was extremely friendly. No complaints . Tip , dont miss the breakfast at Riviera Maya , unique experience of Mayan cuisine, ask for Emilio , best service I ever had..
OMG!! Best resort I ever stayed, costumer service , food , activities 100%. The staff was extremely friendly. No complaints . Tip , dont miss the breakfast at Riviera Maya , unique experience of Mayan cuisine, ask for Emilio , best service I ever had..
8
Nancy M
7. Juni 2025
·
Aufenthalt am 6 Nächte
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
2
Pavitri
9. Jan. 2025
·
Aufenthalt am 6 Nächte
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
6
Michael John
21. Feb. 2024
·
Aufenthalt am 10 Nächte
Both steak houses, italian & mexican good. Buffets, other restaurants not good. Cocktails, entertain.ent, and housekeeping poor.
Both steak houses, italian & mexican good. Buffets, other restaurants not good. Cocktails, entertain.ent, and housekeeping poor.
8
Evaldo
28. Aug. 2024
·
Aufenthalt am 6 Nächte
Almost everything, the dining options at the main buffet is not always that good.
Almost everything, the dining options at the main buffet is not always that good.
8
Stacy
5. Juni 2025
·
Aufenthalt am 4 Nächte
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
6
MHD YASSER
16. Juni 2025
·
Aufenthalt am 2 Nächte
The hotel is very kids friendly with so much to do, the food was really bad
The hotel is very kids friendly with so much to do, the food was really bad
4
Joan
20. Aug. 2024
·
Aufenthalt am 6 Nächte
**Disappointing Stay - Not Worth the Price** I recently stayed at this hotel, and my experience was far from satisfactory. First and foremost, the breakfast buffet was incredibly disappointing. There was hardly any variety, and the food quality was subpar at best. For the price I paid, I expected much more in terms of options and freshness. The room itself was also a letdown. It was much smaller than advertised, making it difficult to move around comfortably. I could barely find space to store my luggage, and the cramped quarters really took away from the overall experience. To top it off, the recreational facilities were inadequate for the number of guests at the hotel. The amenities were overcrowded, making it impossible to enjoy any of them fully. Whether it was the pool or the gym, there simply wasn’t enough space or equipment to accommodate everyone. Overall, I left feeling underwhelmed and dissatisfied. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.
**Disappointing Stay - Not Worth the Price** I recently stayed at this hotel, and my experience was far from satisfactory. First and foremost, the breakfast buffet was incredibly disappointing. There was hardly any variety, and the food quality was subpar at best. For the price I paid, I expected much more in terms of options and freshness. The room itself was also a letdown. It was much smaller than advertised, making it difficult to move around comfortably. I could barely find space to store my luggage, and the cramped quarters really took away from the overall experience. To top it off, the recreational facilities were inadequate for the number of guests at the hotel. The amenities were overcrowded, making it impossible to enjoy any of them fully. Whether it was the pool or the gym, there simply wasn’t enough space or equipment to accommodate everyone. Overall, I left feeling underwhelmed and dissatisfied. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.
10
Joanna
16. Aug. 2023
·
Aufenthalt am 7 Nächte
Moon Palace is beautiful! It was exceptionally clean, great staff and service. Room service was surprisingly good also. The breakfast buffet at Nizuc was really good but lunch and dinner were just OK. We enjoyed eating at Momos. The food was excellent at the Specialty Restaurants. The 2 hrs presentation was emotionally draining, not sure it was worth the free passes to Grand. While the Grand is beautiful, the buffet was average and too long of a wait since everyone has the free pass. Would definitely return to Moon palace.
Moon Palace is beautiful! It was exceptionally clean, great staff and service. Room service was surprisingly good also. The breakfast buffet at Nizuc was really good but lunch and dinner were just OK. We enjoyed eating at Momos. The food was excellent at the Specialty Restaurants. The 2 hrs presentation was emotionally draining, not sure it was worth the free passes to Grand. While the Grand is beautiful, the buffet was average and too long of a wait since everyone has the free pass. Would definitely return to Moon palace.
10
Jonathan
22. März 2024
·
Aufenthalt am 5 Nächte
Very Beautiful property with great food. I didn’t like that you couldn’t get reservations at any restaurants
Very Beautiful property with great food. I didn’t like that you couldn’t get reservations at any restaurants
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
8
Oleksandr
13. Nov. 2023
·
Aufenthalt am 10 Nächte
👍
👍
4
MARIAM LIZET
28. Aug. 2025
·
Aufenthalt am 1 Nacht
Me asignaron una habitación que ya estaba ocupada, abrí la puerta y una mujer estaba dormida, no hubo nada de damage control, además; más de 90 min escuchando la plática de ventas, el chico de la tienda para canjear mi resort crédito fue grosero, el lugar es bonito pero mala experiencia.
Me asignaron una habitación que ya estaba ocupada, abrí la puerta y una mujer estaba dormida, no hubo nada de damage control, además; más de 90 min escuchando la plática de ventas, el chico de la tienda para canjear mi resort crédito fue grosero, el lugar es bonito pero mala experiencia.
10
Guillermo
23. Aug. 2025
·
Aufenthalt am 7 Nächte
Was great experience
Was great experience
8
ALFONSO
9. Aug. 2025
·
Aufenthalt am 7 Nächte
Es muy aburridor los vendedores tratando de venderte semanas. El transporte en los carritos de golf no es muy organizado. A veces tarda mucho tiempo en pasar.
Es muy aburridor los vendedores tratando de venderte semanas. El transporte en los carritos de golf no es muy organizado. A veces tarda mucho tiempo en pasar.
8
Favian
29. Juli 2025
·
Aufenthalt am 3 Nächte
The overall stay at Moon Palace Nizuc was great. From the Bell staff, waiters, kitchen staff, playroom staff, room service staff, and reception. The one issue we ran into while staying there at Moon Palace Nizuc was when we did the tour of Moon Palace The Grand, for the two day free pass— the last of four salesmen who were trying to sell a timeshare was rude and insulting to my wife and I when we refused to buy anything from them. He got snarky and tried to get a reaction out of us; however, my wife and I didn’t react the way he was trying to have us react which prompted him to finally give in and tell us to leave. We had a great stay up until that point, luckily it was second to last night Monday there which we made up our minds NEVER to return to Moon Palace Nizuc. The only thing going for them is the humble work staff that are trying to make an honest living and not stiff tourists. Our next vacation will be at another hotel and not at Moon Palace resorts. The individual was reported to the reception staff once we were leaving because they asked what our opinions of our stay at the resort. Frankly, there are bad everywhere you go, however; this was a little on the extreme side and even the reception staff felt bad for us once they asked us to describe this individual so they could report it to their bosses. Regardless, this type of behavior is not condoned by anyone outside of the timeshare folks and it definitely left a mark with us.
The overall stay at Moon Palace Nizuc was great. From the Bell staff, waiters, kitchen staff, playroom staff, room service staff, and reception. The one issue we ran into while staying there at Moon Palace Nizuc was when we did the tour of Moon Palace The Grand, for the two day free pass— the last of four salesmen who were trying to sell a timeshare was rude and insulting to my wife and I when we refused to buy anything from them. He got snarky and tried to get a reaction out of us; however, my wife and I didn’t react the way he was trying to have us react which prompted him to finally give in and tell us to leave. We had a great stay up until that point, luckily it was second to last night Monday there which we made up our minds NEVER to return to Moon Palace Nizuc. The only thing going for them is the humble work staff that are trying to make an honest living and not stiff tourists. Our next vacation will be at another hotel and not at Moon Palace resorts. The individual was reported to the reception staff once we were leaving because they asked what our opinions of our stay at the resort. Frankly, there are bad everywhere you go, however; this was a little on the extreme side and even the reception staff felt bad for us once they asked us to describe this individual so they could report it to their bosses. Regardless, this type of behavior is not condoned by anyone outside of the timeshare folks and it definitely left a mark with us.
Richtlinien der Unterkunft
Check-in
Check-out
Check-in ab 15:00
Vor 12:00
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Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: 410.72864223480224USD
- 2026-09-19: 405.42990665435786USD
- 2026-09-20: 347.31307079315184USD
- 2026-09-21: 326.07308013916014USD
- 2026-09-22: 328.57888923645015USD
- 2026-09-23: 362.3568298721313USD
- 2026-09-24: 440.7834170913696USD
- 2026-09-25: 442.65932079315184USD
- 2026-09-26: 421.9818207931518USD
- 2026-09-27: 469.0805707931518USD
- 2026-09-28: 535.9732424545288USD
- 2026-09-29: 502.70587295532226USD
- 2026-09-30: 517.5397453689575USD
- 2026-10-01: 384.0730707931518USD
- 2026-10-02: 332.8466665649414USD
- 2026-10-03: 396.70308063507076USD
- 2026-10-04: 388.2884728622436USD
- 2026-10-05: 349.61723163604734USD
- 2026-10-06: 341.56932079315186USD
- 2026-10-07: 396.1660414123535USD
- 2026-10-08: 433.57869884490964USD
- 2026-10-09: 449.0736423873901USD
- 2026-10-10: 442.2561294555664USD
- 2026-10-11: 405.89932079315184USD
- 2026-10-12: 334.6544894409179USD
- 2026-10-13: 335.5916700363159USD
- 2026-10-14: 321.06724636077877USD
- 2026-10-15: 443.08579002380367USD
- 2026-10-16: 465.76736236572265USD
- 2026-10-17: 444.9502300643921USD
- 2026-10-18: 378.9919344329834USD
- 2026-10-19: 374.5571101760864USD
- 2026-10-20: 374.5571101760864USD
- 2026-10-21: 406.7213389205932USD
- 2026-10-22: 495.5564046478271USD
- 2026-10-23: 506.9363846206665USD
- 2026-10-24: 414.32598819732664USD
- 2026-10-25: 404.75057079315184USD
- 2026-10-26: 378.6702157211304USD
- 2026-10-27: 377.18057079315184USD
- 2026-10-28: 376.2553797149658USD
- 2026-10-29: 365.40465629577636USD
- 2026-10-30: 427.08686607360835USD
- 2026-10-31: 427.08686607360835USD
- 2026-11-01: 427.0976636505127USD
- 2026-11-02: 410.4943207931518USD
- 2026-11-03: 352.890054321289USD
- 2026-11-04: 396.70932079315185USD
- 2026-11-05: 427.62004901885985USD
- 2026-11-06: 436.20149337768555USD
- 2026-11-07: 444.78290267944334USD
- 2026-11-08: 436.20149337768555USD
- 2026-11-09: 472.8418436050415USD
- 2026-11-10: 444.9502300643921USD
- 2026-11-11: 465.63432079315186USD
- 2026-11-12: 465.63432079315186USD
- 2026-11-13: 425.42807079315185USD
- 2026-11-14: 427.62004901885985USD
- 2026-11-15: 427.62004901885985USD
- 2026-11-16: 390.5263758468628USD
- 2026-11-17: 409.3455707931518USD
- 2026-11-18: 423.7523780059814USD
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Zimmerservice
Dienstleistungen
Business-Center
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Lockers Available
Aktivitäten
Pool
Tennisplätze
Privatstrand
Garten
Golfplatz (in der Nähe)
Strand (in der Nähe)
Radfahren
Billard
Minigolf
Spielplatz
Kanufahren
Kinderpool
Pool im Freien
Live-Musik
Bicycle Tour Information
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Dampfsauna
Massage
Solarium
Spa & Wellness Center
Friseur/Schönheitssalon
Körperanwendungen
Gesichtsanwendungen
Kinder-Club
Pool-Bar
Picknickplatz/-tische
Frühstück auf dem Zimmer
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN