Altitude at Krystal Grand Cancun - All Inclusive
299 $
/ Nacht
Ø-Preis September
Preise für Altitude at Krystal Grand Cancun - All Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
299 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Altitude at Krystal Grand Cancun - All Inclusive liegt der Preis pro Nacht im günstigsten Monat (Juni) durchschnittlich bei 245 $ und im teuersten Monat (März) bei 380 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 365 $ |
| Februar | 364 $ |
| März | 380 $ |
| April | 335 $ |
| Mai | 289 $ |
| Juni | 245 $ |
| Juli | 277 $ |
| August | 265 $ |
| September | 299 $ |
| Oktober | 303 $ |
| November | 325 $ |
| Dezember | 373 $ |
J
F
M
A
M
J
J
A
Sep · 299 $
S
O
N
D
Am teuersten: März (ca. 380 $)
Am günstigsten: Juni (ca. 245 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools und Fitnessmöglichkeiten. Kostenloses ...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools und Fitnessmöglichkeiten. Kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr) stehen ebenfalls zur Verfügung.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und eine Gepäckaufbewahrung. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Entspann dich mit einem Cocktail der Strandbar oder der Poolbar oder suche eine der 5 Bars/Lounges auf.
Zimmer
Fühl dich in einem der 100 klimatisierten Zimmer mit Minibar und Flachbildfernseher wie zu Hause. Die Zimmer haben eigene Balkone. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es sind eigene Badezimmer mit Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen.
Standort
Altitude at Krystal Grand Cancun - All inclusive in Cancún (Zona Hotelera) ist nur wenige Schritte von Playa Gaviota Azul und 5 Gehminuten Cancún Centro de Convenciones entfernt. Diese Unterkunft mit All-inclusive-Leistungen ist 0,5 km von Forum Beach und 0,6 km von El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) entfernt.
Was ist in der Nähe?
Playa Gaviota Azul(0.1 Meilen)
Cancún Centro de Convenciones(0.2 Meilen)
UltraMar Fährterminal(0.3 Meilen)
Einkaufszentrum Forum By The Sea(0.3 Meilen)
Forum Beach(0.3 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark)(0.3 Meilen)
Einkaufszentrum Plaza Caracol(0.4 Meilen)
Playa Caracol(0.4 Meilen)
Nichupté-Lagune(0.4 Meilen)
Playa Chac Mool(0.7 Meilen)
Playa Ancha(0.8 Meilen)
Cancún Golf Club at Pok-Ta-Pok(1.5 Meilen)
Playa Tortugas(2 Meilen)
Einkaufszentrum La Isla(2.2 Meilen)
El Sol de Cancun(2.3 Meilen)
Flughafen Cancún (CUN)(14.8 Meilen)
Flughafen Tulum Intl. (TQO)(110.1 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Standort
Boulevard Kukulcan Km. 8.50, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Playa Gaviota Azul (0.1 Meilen)
Cancún Centro de Convenciones (0.2 Meilen)
UltraMar Fährterminal (0.3 Meilen)
Einkaufszentrum Forum By The Sea (0.3 Meilen)
Forum Beach (0.3 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) (0.3 Meilen)
Zimmeroptionen
7
Altitude Corner Suite Ocean Front
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
10
Altitude Corner Suite Partial View
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Altitude Master Suite
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
1055 ft²
BalkonSeparater EssbereichKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
7
Altitude Suite Double
Zimmerdetails
1 Großes Doppelbett
2 Französische Doppelbetten
Anzahl Schlafplätze 3
548 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
9
Altitude Suite Ocean Front
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
548 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu Altitude at Krystal Grand Cancun - All Inclusive
8.2
Sehr gut
Basierend auf 915 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reisende beschreiben das Altitude at Krystal Grand Cancun - All Inclusive als ein Strandhotel mit wunderschöner Aussicht auf den Ozean und einem fußläufig erreichbaren Nachtleben. Sie loben oft die freundlichen Mitarbeiter und die Sauberkeit, berichten aber von gemischter Qualität des Essens, schwer zu bekommenden Abendessenreservierungen und wiederkehrenden Problemen mit der Klimaanlage.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Reisende beschreiben das Altitude at Krystal Grand Cancun - All Inclusive als ein Strandhotel mit wunderschöner Aussicht auf den Ozean und einem fußläufig erreichbaren Nachtleben. Sie loben oft die freundlichen Mitarbeiter und die Sauberkeit, berichten aber von gemischter Qualität des Essens, schwer zu bekommenden Abendessenreservierungen und wiederkehrenden Problemen mit der Klimaanlage.
Die Gäste lieben den ruhigen, badefreundlichen Strand und die vielen Pools, aber Liegen können knapp sein und das Reservieren von Stühlen früh am Morgen ist üblich. Die Einrichtungen wirken auf einige veraltet, mit zeitweise defekten Aufzügen, uneinheitlichen Zugangsregeln am Adults-Only-Pool und begrenztem Unterhaltungsangebot vor Ort. Insgesamt können Sie mit einer herausragenden Aussicht und Strandzeit rechnen, sollten aber im Voraus für das Abendessen planen und gelegentliche Wartungsarbeiten und Kompromisse beim Komfort einplanen.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Strand und Pools sind ein Highlight, mit einer Adults-Only-/Infinity-Option, aber Liegen sind begrenzt und das Reservieren von Stühlen ist üblich. Mehrere Bewertungen erwähnen veraltete Bereiche, gelegentliche Aufzugsausfälle, uneinheitliche Durchsetzung von Regeln und Richtlinien, begrenztes Unterhaltungsangebot und Probleme mit der Klimaanlage in Gemeinschaftsbereichen.
Ähnliche Gästebewertungen
6
Huan
31. Jan. 2025
·
Aufenthalt am 2 Nächte
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
8
Elmer
13. Aug. 2024
·
Aufenthalt am 5 Nächte
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
8
David Alfonso
24. Aug. 2024
·
Aufenthalt am 4 Nächte
Altitude was great but you still have to share with Krystal Grand and ir is OLD and dirty. Bathrooms always closed. Dinner closes at 11pm, alcohol 12pm at bar. NO AC nowhere to keep cold only Altitud Bar that closes at 11pm. Only one staff at bar serving two hotels.
Altitude was great but you still have to share with Krystal Grand and ir is OLD and dirty. Bathrooms always closed. Dinner closes at 11pm, alcohol 12pm at bar. NO AC nowhere to keep cold only Altitud Bar that closes at 11pm. Only one staff at bar serving two hotels.
4
Yoshihide
7. Aug. 2024
·
Aufenthalt am 2 Nächte
Elevator operate only 1out of 4, so always takes long time for up and down. No stairs. Also, dinner is required reservation, so impossible to go restaurant dinner for 1st night. Only buffet available.
Elevator operate only 1out of 4, so always takes long time for up and down. No stairs. Also, dinner is required reservation, so impossible to go restaurant dinner for 1st night. Only buffet available.
6
william
23. Feb. 2025
·
Aufenthalt am 8 Nächte
We paid for the tower, and the adults only pool. There often were young kids at the pool. Person who did not have access to the pool often where at the pool. Smoking was not being monitored like it should have been per the resorts policy. People were smoking anywhere they wanted to and staff members would not say anything about them needing to go the designated areas for smoking.
We paid for the tower, and the adults only pool. There often were young kids at the pool. Person who did not have access to the pool often where at the pool. Smoking was not being monitored like it should have been per the resorts policy. People were smoking anywhere they wanted to and staff members would not say anything about them needing to go the designated areas for smoking.
8
Lindsay
5. Jan. 2025
·
Beautiful property on a great part of the Cancún beach. The rock barrier prevents big waves making it very family friendly. The Altitude tower was pretty new and well set up. Clean, modern facilities. The restaurants had ok selection - not the best we have seen at 4 star resorts but also not bad. Service on the beach was excellent. Service in the restaurants was very slow. Resort is smaller than others in this area. Fine if you have a palapa or balibed rental on the beach. If not, the crowd at this resort claims every open chair early making it hard to find somewhere to sit until late in the day.
Beautiful property on a great part of the Cancún beach. The rock barrier prevents big waves making it very family friendly. The Altitude tower was pretty new and well set up. Clean, modern facilities. The restaurants had ok selection - not the best we have seen at 4 star resorts but also not bad. Service on the beach was excellent. Service in the restaurants was very slow. Resort is smaller than others in this area. Fine if you have a palapa or balibed rental on the beach. If not, the crowd at this resort claims every open chair early making it hard to find somewhere to sit until late in the day.
10
Yessica
15. Juli 2023
·
The service was excellent the only downfall was there wasn’t no nighttime entertainment in hotel but you are within walking distance to the nightlife and bars which was a plus
The service was excellent the only downfall was there wasn’t no nighttime entertainment in hotel but you are within walking distance to the nightlife and bars which was a plus
4
Jennifer
3. Jan. 2025
·
Aufenthalt am 7 Nächte
Not as advertised. There was no night entertainment and nothing to do at the resort for families. The beach was great, the best part. The property and rooms are not maintained, kids were picking up pool tiles off the bottom of the pool for fun. Tiles were chipped and not repaired in our room. Dinner reservations were often not consistent - not uncommon to wait for 2hrs at the restaurants for dinner - does not work with children. There is no steak house. Everything is available for an additional charge, despite the fact that you are all inclusive. Close to downtown so you could walk and explore shops, and restaurants. Bars on the resort do not open until 11am. Service was slow. Buffet is not kid friendly. Room service was a great option. Would not stay here again.
Not as advertised. There was no night entertainment and nothing to do at the resort for families. The beach was great, the best part. The property and rooms are not maintained, kids were picking up pool tiles off the bottom of the pool for fun. Tiles were chipped and not repaired in our room. Dinner reservations were often not consistent - not uncommon to wait for 2hrs at the restaurants for dinner - does not work with children. There is no steak house. Everything is available for an additional charge, despite the fact that you are all inclusive. Close to downtown so you could walk and explore shops, and restaurants. Bars on the resort do not open until 11am. Service was slow. Buffet is not kid friendly. Room service was a great option. Would not stay here again.
8
Glenn
13. Jan. 2026
·
Aufenthalt am 7 Nächte
Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal.
Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal.
6
Lowell
26. Dez. 2024
·
Aufenthalt am 5 Nächte
Wonderful hotel and the beach. Wonderful room and the view. Great service at reception and restaurants. Altitude breakfast was very nice. The Concierge Janet was excellent, very helpful. 5 stars. Downside - very bad food in buffet and Japanese restaurant that actually is a Thai food restaurant. The best food was in the Grill. We ended up eating in the Grill all the time. Another big downside - very loud music on the beach . Not just loud - extremely loud. We had a cabana in Moskitos and we couldn’t stay there , because of the loudness of music. And the stuff refused to turn it down just a little and it was rude. Because of that we wouldn’t be coming back. It is not my idea of vacation. This hotel is great if you are looking for beautiful beach and really wonderful hotel room , helpful stuff . It is great, if don’t mind the loudness and bad choice of music and if you are not a foodie. to get a bed on the beach you have to get up early. There is very limited amount of beds.
Wonderful hotel and the beach. Wonderful room and the view. Great service at reception and restaurants. Altitude breakfast was very nice. The Concierge Janet was excellent, very helpful. 5 stars. Downside - very bad food in buffet and Japanese restaurant that actually is a Thai food restaurant. The best food was in the Grill. We ended up eating in the Grill all the time. Another big downside - very loud music on the beach . Not just loud - extremely loud. We had a cabana in Moskitos and we couldn’t stay there , because of the loudness of music. And the stuff refused to turn it down just a little and it was rude. Because of that we wouldn’t be coming back. It is not my idea of vacation. This hotel is great if you are looking for beautiful beach and really wonderful hotel room , helpful stuff . It is great, if don’t mind the loudness and bad choice of music and if you are not a foodie. to get a bed on the beach you have to get up early. There is very limited amount of beds.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Gäste erwähnen sehr saubere Zimmer und gepflegte Außenanlagen mit aufmerksamem Reinigungspersonal. Mehrere Bewertungen berichten jedoch über Probleme wie Schaben am Buffet, schmutzige oder abgenutzte Bereiche und gelegentliche Versäumnisse wie Haare in den Duschen.
Ähnliche Gästebewertungen
10
Karin
5. Apr. 2025
·
Aufenthalt am 5 Nächte
This was our first time traveling to Cancun and we loved staying at the Krystal Grand Cancun. The staff was very friendly and helpful and our room was very clean and comfortable. The beach area was clean and we loved the Bali bed we used one of the days. Overall it was a great trip!
This was our first time traveling to Cancun and we loved staying at the Krystal Grand Cancun. The staff was very friendly and helpful and our room was very clean and comfortable. The beach area was clean and we loved the Bali bed we used one of the days. Overall it was a great trip!
2
Shanties
10. Aug. 2025
·
Aufenthalt am 3 Nächte
My family observed roaches at the food buffet and when management was notified his customer service was poor . We met with another manager the next day who tried to offer my sister a 25 minute massage but only on the condition she signed a waiver saying she wouldn’t leave a bad comment . I wouldn’t tell anyone to stay here .
My family observed roaches at the food buffet and when management was notified his customer service was poor . We met with another manager the next day who tried to offer my sister a 25 minute massage but only on the condition she signed a waiver saying she wouldn’t leave a bad comment . I wouldn’t tell anyone to stay here .
10
Ricardo
23. Feb. 2026
·
Aufenthalt am 4 Nächte
Room was very clean friendly staff great food
Room was very clean friendly staff great food
4
Shelby
6. Aug. 2024
·
Aufenthalt am 1 Nacht
From the moment we walked in it was dirty and loud. There was only two working elevators. They were beyond dirty, puddles of water on the floor and took about 15-20 to go up or down. Our original room we booked wasn’t available, we ended up in a double queen room. It smelled very funky, dirty sheets on one of the beds. You could only take about a two minute with cold water before the shower started almost overflowing. Very glad we were only there for one night.
From the moment we walked in it was dirty and loud. There was only two working elevators. They were beyond dirty, puddles of water on the floor and took about 15-20 to go up or down. Our original room we booked wasn’t available, we ended up in a double queen room. It smelled very funky, dirty sheets on one of the beds. You could only take about a two minute with cold water before the shower started almost overflowing. Very glad we were only there for one night.
2
Samantha
29. Juli 2025
·
Aufenthalt am 7 Nächte
We recently left after staying for a week. I had paid more to stay at Altitude. What a joke. Only one option for breakfast and dinner where there was minimal options and food was cold. One night the meat options were not even cooked. For lunch you have the same buffet which I never went and then two little food huts by pool that served the standard taco, quesadillas, Mexican hotdog or hamburger. The service at the pool was very slow. Had to change my room because the ac wouldn’t go below 78. Changed rooms and it wouldn’t go below 74! Shower had hair from a previous stay. The lobby had no ac. I was unable to go to French restaurant, use my day bed voucher or the infinity pool that is offered to Altitude guests because my daughter was only 16. Every night we went out for dinner because the food was horrible. I will never come back. Worst stay ever.
We recently left after staying for a week. I had paid more to stay at Altitude. What a joke. Only one option for breakfast and dinner where there was minimal options and food was cold. One night the meat options were not even cooked. For lunch you have the same buffet which I never went and then two little food huts by pool that served the standard taco, quesadillas, Mexican hotdog or hamburger. The service at the pool was very slow. Had to change my room because the ac wouldn’t go below 78. Changed rooms and it wouldn’t go below 74! Shower had hair from a previous stay. The lobby had no ac. I was unable to go to French restaurant, use my day bed voucher or the infinity pool that is offered to Altitude guests because my daughter was only 16. Every night we went out for dinner because the food was horrible. I will never come back. Worst stay ever.
10
Romulo
8. Juli 2025
·
Aufenthalt am 4 Nächte
All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful.
All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful.
8
MELISSA
12. Jan. 2025
·
Aufenthalt am 9 Nächte
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
2
Yvelle
10. Aug. 2025
·
Aufenthalt am 4 Nächte
My family had a terrible experience with the hotel management we brought to the attention of two management officials Jenar and a female manager and they played down the fact that my niece observed roaches in the buffet. Jenar attitude was poor and the female manager attempted to offer my sister who treated the entire family to vacation a 25 minute massage for compensation. When my sister arrived to the massage the female manger she spoke to in the hotel lobby was waiting there with a document for my sister to sign stating she wouldn’t leave a review if she took the massage it was actually completely unbelievable. She didn’t sign the form she instead paid full price for a massage and notified their corporate. Don’t stay here .
My family had a terrible experience with the hotel management we brought to the attention of two management officials Jenar and a female manager and they played down the fact that my niece observed roaches in the buffet. Jenar attitude was poor and the female manager attempted to offer my sister who treated the entire family to vacation a 25 minute massage for compensation. When my sister arrived to the massage the female manger she spoke to in the hotel lobby was waiting there with a document for my sister to sign stating she wouldn’t leave a review if she took the massage it was actually completely unbelievable. She didn’t sign the form she instead paid full price for a massage and notified their corporate. Don’t stay here .
10
Rene Van
24. März 2025
·
Aufenthalt am 5 Nächte
We absolutely loved our stay at Krystal Grand Altitude. The rooms are well equipped and spotlessly clean. The staff is attentive and very friendly. This all inclusive resort has several restaurants and there is food options for everybody to enjoy. There is also a Starbucks that is included. What a nice addition! The gold sandy beach by the hotel is excellent. No rocks anywhere to be found. We just had an excellent and very relaxing vacation. Thank you Krystal Grand Altitude!!
We absolutely loved our stay at Krystal Grand Altitude. The rooms are well equipped and spotlessly clean. The staff is attentive and very friendly. This all inclusive resort has several restaurants and there is food options for everybody to enjoy. There is also a Starbucks that is included. What a nice addition! The gold sandy beach by the hotel is excellent. No rocks anywhere to be found. We just had an excellent and very relaxing vacation. Thank you Krystal Grand Altitude!!
8
Bethany
3. Sept. 2025
·
Aufenthalt am 4 Nächte
Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept.
Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer im Altitude Tower sind modern, geräumig und bieten einen beeindruckenden Blick auf den Ozean. In den Bewertungen wird jedoch häufig über schwache oder nicht funktionierende Klimaanlagen, Lärm von nahegelegenen Lokalen oder Geräten, gelegentliche muffige Gerüche und veraltete Zimmer im älteren Gebäude geklagt.
Ähnliche Gästebewertungen
6
Huan
31. Jan. 2025
·
Aufenthalt am 2 Nächte
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
8
Rebecca
22. Nov. 2025
·
Aufenthalt am 5 Nächte
Yes amazing beach view from my room.
Yes amazing beach view from my room.
8
Elmer
13. Aug. 2024
·
Aufenthalt am 5 Nächte
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
8
Aubrey
8. Apr. 2025
·
Aufenthalt am 7 Nächte
Friendly service and buffet food was decent. What I did not like was that DJ music goes on until midnight, or later. Rooms need soundproofing. Even on the 10th floor of the altitude tower, you can hear the music bumping all day and night. Sleep was next to impossible and I don't feel rested. The wind is very strong and whips around like crazy on the balcony. The divider to the next room was broken and hit constantly against the balcony. The sliding doors were difficult to keep closed and every time you open them, a strange noise whistled in, as though an alarm were going off.
Friendly service and buffet food was decent. What I did not like was that DJ music goes on until midnight, or later. Rooms need soundproofing. Even on the 10th floor of the altitude tower, you can hear the music bumping all day and night. Sleep was next to impossible and I don't feel rested. The wind is very strong and whips around like crazy on the balcony. The divider to the next room was broken and hit constantly against the balcony. The sliding doors were difficult to keep closed and every time you open them, a strange noise whistled in, as though an alarm were going off.
8
Kevin
10. Sept. 2023
·
Aufenthalt am 5 Nächte
We stayed at the altitude tower and it had the most beautiful views. The room itself was nice, it just had a really musty smell. We were unable to get a reservation for any of the restaurants while we were there which was a bummer. I would wake up at 6am to try for a reservation and they would be completely booked so we ended up ordering room service which was great or eating at the buffet which was ok.. nothing special. The beach is beautiful and very clean/ calm. The location is great, within walking distance to a lot of great things. Overall it was a good time but I would go elsewhere next time we head down to Cancun.
We stayed at the altitude tower and it had the most beautiful views. The room itself was nice, it just had a really musty smell. We were unable to get a reservation for any of the restaurants while we were there which was a bummer. I would wake up at 6am to try for a reservation and they would be completely booked so we ended up ordering room service which was great or eating at the buffet which was ok.. nothing special. The beach is beautiful and very clean/ calm. The location is great, within walking distance to a lot of great things. Overall it was a good time but I would go elsewhere next time we head down to Cancun.
10
Sonya
14. Apr. 2025
·
Aufenthalt am 2 Nächte
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
10
Ronald
23. Dez. 2023
·
Aufenthalt am 5 Nächte
Nice new rooms with ocean view in Altitude tower. Comfortable beds.
Nice new rooms with ocean view in Altitude tower. Comfortable beds.
2
Jeffrey Jerel
20. Apr. 2025
·
Aufenthalt am 6 Nächte
Music was so loud could not sleep well each night at the party deck. Room was so hot that we could not cool off once in the room. Could not relax in the room. We were always desperate to leave the room and be outside where at least it was breezy. The room was horribly hot because of the a/c not working. The maintenance people could not fix the issue or get us transferred to another room. Desserts were mainly gelatin/jello in each dessert and even the cheesecake was terrible. Do not recommend! Will update if i am refunded!!
Music was so loud could not sleep well each night at the party deck. Room was so hot that we could not cool off once in the room. Could not relax in the room. We were always desperate to leave the room and be outside where at least it was breezy. The room was horribly hot because of the a/c not working. The maintenance people could not fix the issue or get us transferred to another room. Desserts were mainly gelatin/jello in each dessert and even the cheesecake was terrible. Do not recommend! Will update if i am refunded!!
8
Sohui
17. Sept. 2024
·
Aufenthalt am 4 Nächte
The air condition need to be updated it was very hot, I had to complain for them to move me to another room with a working air conditioner, I have been to this resort about 9 times because of the location of the beach but next time I may pay a little more and stay at Hyatt Ziva (next to)
The air condition need to be updated it was very hot, I had to complain for them to move me to another room with a working air conditioner, I have been to this resort about 9 times because of the location of the beach but next time I may pay a little more and stay at Hyatt Ziva (next to)
10
Elisangela
14. Mai 2025
·
Aufenthalt am 2 Nächte
Hotel excelente, beira mar e com uma super estrutura. O restaurante francês Le Delice é um espetáculo a parte, com menu de alta qualidade. Os concierges Sara e Janer estavam sempre disponíveis para nos apoiar. O bar da piscina oferece bebidas com qualidade e a piscina com borda infinita também é maravilhosa. O quarto da torre Altitude com vista mar é mto confortável.
Hotel excelente, beira mar e com uma super estrutura. O restaurante francês Le Delice é um espetáculo a parte, com menu de alta qualidade. Os concierges Sara e Janer estavam sempre disponíveis para nos apoiar. O bar da piscina oferece bebidas com qualidade e a piscina com borda infinita também é maravilhosa. O quarto da torre Altitude com vista mar é mto confortável.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Die Mitarbeiter werden durchweg als freundlich und hilfsbereit beschrieben, wobei Concierges und Strandbedienungen viele Komplimente erhalten. Einige Gäste hatten jedoch unfreundliche oder unhilfsbereite Interaktionen, langsame Antworten und Frustrationen bei der Reservierungsabwicklung.
Ähnliche Gästebewertungen
2
Helen
20. Apr. 2025
·
Aufenthalt am 1 Nacht
First of all on arrival we were sent to a room that was not on the picture and had to pay an extra$260 to get the upgrade. We then were given a ticket for a shared cabana and when we found it were told that we were on the wrong one even tho it was the correct number. We then had to move to another area. Staff were constantly trying to make us buy off the main menu when it was supposed to be an all inclusive. We were upgraded to the main restaurant for our inconvenience however still bombarded with waiters for us to purchase from the main paid menu. We did not know what we were eating and it was disgusting. We also ate in dark.My partner then became violently sick so spend all night ill. We had to have someone up to the room to deal with the overly blasting air conditioning so they had to deliver blankets it was a total gong show. There was bird fecies on and in the swim up pool adults only infinite where people put their hands. Apart from the view of the ocean Save yourself 1000s and go somwehre else this was atrocious for what was supposes to be a special romantic night!!!!!!!!!!!
First of all on arrival we were sent to a room that was not on the picture and had to pay an extra$260 to get the upgrade. We then were given a ticket for a shared cabana and when we found it were told that we were on the wrong one even tho it was the correct number. We then had to move to another area. Staff were constantly trying to make us buy off the main menu when it was supposed to be an all inclusive. We were upgraded to the main restaurant for our inconvenience however still bombarded with waiters for us to purchase from the main paid menu. We did not know what we were eating and it was disgusting. We also ate in dark.My partner then became violently sick so spend all night ill. We had to have someone up to the room to deal with the overly blasting air conditioning so they had to deliver blankets it was a total gong show. There was bird fecies on and in the swim up pool adults only infinite where people put their hands. Apart from the view of the ocean Save yourself 1000s and go somwehre else this was atrocious for what was supposes to be a special romantic night!!!!!!!!!!!
2
Medoune
11. Sept. 2025
·
Aufenthalt am 3 Nächte
An error was made on our reservation and they refused to make the change to allow us to stay. Instead, they wanted to charge us an extra $300 per night for 3 nights. Keep in mind we flew from the U.S. and were forced to book a different hotel for the remainder of our stay.They also refused to give us back the deposit we paid. They did not want to work with us at all. They just wanted more money. Terrible service. Zero accomodations made for the mistake made on the reservation.
An error was made on our reservation and they refused to make the change to allow us to stay. Instead, they wanted to charge us an extra $300 per night for 3 nights. Keep in mind we flew from the U.S. and were forced to book a different hotel for the remainder of our stay.They also refused to give us back the deposit we paid. They did not want to work with us at all. They just wanted more money. Terrible service. Zero accomodations made for the mistake made on the reservation.
10
Stefana
24. März 2024
·
Aufenthalt am 4 Nächte
The staff and service was exceptional. From the front desk concierge to the restaurant and beach staff. Very welcoming, pleasant, and willing to do anything to make our stay better. I was pleasantly surprised by this. Also, the beach factor was great. Best beach and wait staff on the strip.
The staff and service was exceptional. From the front desk concierge to the restaurant and beach staff. Very welcoming, pleasant, and willing to do anything to make our stay better. I was pleasantly surprised by this. Also, the beach factor was great. Best beach and wait staff on the strip.
10
tonza
20. März 2025
·
I stayed in the Altitude tower from 3/13-3/19. It was definitely a wonderful stay . I had a personal concierge Janar and he was great ! He made all my reservations for the restaurants on the property and even offered to help if I needed anything off the resort. My only issue was with Jason from the Red Fish seafood restaurant. He was very rude, my fiancée and I tried to get his attention to order drinks on several occasions and he ignored us . When I finally got his attention he yelled out I AM NOT YOUR WAITER and walked off . I immediately went upstairs to complain. Its was definitely giving racism!!! Mind you tbere were exactly 3 other couples sitting in the restaurant at that moment! JASON was very rude ans unprofessional! Besides my issue with Jason my stay was great !
I stayed in the Altitude tower from 3/13-3/19. It was definitely a wonderful stay . I had a personal concierge Janar and he was great ! He made all my reservations for the restaurants on the property and even offered to help if I needed anything off the resort. My only issue was with Jason from the Red Fish seafood restaurant. He was very rude, my fiancée and I tried to get his attention to order drinks on several occasions and he ignored us . When I finally got his attention he yelled out I AM NOT YOUR WAITER and walked off . I immediately went upstairs to complain. Its was definitely giving racism!!! Mind you tbere were exactly 3 other couples sitting in the restaurant at that moment! JASON was very rude ans unprofessional! Besides my issue with Jason my stay was great !
10
Alex
30. Dez. 2024
·
Aufenthalt am 4 Nächte
Clubs and a few stores are in walking distance. Everyone part of the staff was extremely nice. Would definitely stay there again and would recommend to other people.
Clubs and a few stores are in walking distance. Everyone part of the staff was extremely nice. Would definitely stay there again and would recommend to other people.
10
Yarley
6. Aug. 2025
·
Aufenthalt am 4 Nächte
Amazing staff and beautiful hotel and property
Amazing staff and beautiful hotel and property
8
MELISSA
12. Jan. 2025
·
Aufenthalt am 9 Nächte
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
10
Daniela Arias
27. Nov. 2024
·
Aufenthalt am 6 Nächte
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
10
Oliver
4. Mai 2025
·
Aufenthalt am 3 Nächte
Our stay was great. From the minute we walked in everyone was nice and helpful. Janer was our concierge and was helpful throughout our stay. He booked our dinner reservations and let us know what activities were taking place. Dining was great and the beach was clean. Will definitely be going back!
Our stay was great. From the minute we walked in everyone was nice and helpful. Janer was our concierge and was helpful throughout our stay. He booked our dinner reservations and let us know what activities were taking place. Dining was great and the beach was clean. Will definitely be going back!
10
Kyle
27. Juli 2025
·
Aufenthalt am 3 Nächte
We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning.
We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Erstklassige Strandlage mit ruhigem Wasser und einfachem Zugang zu Clubs, Geschäften und Restaurants; viele Gäste fühlten sich sicher. Einige bemängeln den nächtlichen Lärm von nahegelegenen Lokalen.
Ähnliche Gästebewertungen
10
Racine
28. Mai 2024
·
Aufenthalt am 3 Nächte
Krystal Grand Altitude is in a perfect location for walking to all the popular bars and clubs. The staff was extremely wonderful and the drinks were good
Krystal Grand Altitude is in a perfect location for walking to all the popular bars and clubs. The staff was extremely wonderful and the drinks were good
10
Jan M
21. Okt. 2025
·
Aufenthalt am 2 Nächte
Great location and service.
Great location and service.
10
Jorge Aquino
24. Nov. 2023
·
Aufenthalt am 2 Nächte
En la Zona Hotelera de Punta Cancún, a 5 min caminando del Centro de Convenciones y la vida nocturna. El masaje sueco fue superior a lo esperado.
En la Zona Hotelera de Punta Cancún, a 5 min caminando del Centro de Convenciones y la vida nocturna. El masaje sueco fue superior a lo esperado.
10
Alexis
7. Mai 2024
·
Aufenthalt am 4 Nächte
Quiet, clean, small resort with the BEST beach and views from the Altitude tower. Quick walk to shops and restaurants.
Quiet, clean, small resort with the BEST beach and views from the Altitude tower. Quick walk to shops and restaurants.
10
Shelonda
18. Sept. 2025
·
Aufenthalt am 4 Nächte
Beach view & location
Beach view & location
10
Oscar
17. Nov. 2024
·
Aufenthalt am 2 Nächte
This hotel has one of the best views of Cancun at the room we stayed overlooking the ocean. We stayed here for two nights before going to another hotel but this one has better views by far. It’s about a 7 minute walk from the night clubs and Coco Bongo… the location of this place is perfect. Also, great people working at this place.
This hotel has one of the best views of Cancun at the room we stayed overlooking the ocean. We stayed here for two nights before going to another hotel but this one has better views by far. It’s about a 7 minute walk from the night clubs and Coco Bongo… the location of this place is perfect. Also, great people working at this place.
10
Daniela Arias
27. Nov. 2024
·
Aufenthalt am 6 Nächte
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
8
Bo
21. Sept. 2024
·
Aufenthalt am 5 Nächte
This was our second time staying at the Altitude at Krystal Grand Cancún. Pros are friendly staff, comfortable beds and clean rooms. You can walk to restaurants or convenience stores. Always felt safe. Pools are immaculate! Beach is the best! Most staff knows how to speak English decent so that is a huge plus. Cons would be that I had to request blankets and towels a few times before I received them. Food is average not great. Overall a great experience. I would recommend.
This was our second time staying at the Altitude at Krystal Grand Cancún. Pros are friendly staff, comfortable beds and clean rooms. You can walk to restaurants or convenience stores. Always felt safe. Pools are immaculate! Beach is the best! Most staff knows how to speak English decent so that is a huge plus. Cons would be that I had to request blankets and towels a few times before I received them. Food is average not great. Overall a great experience. I would recommend.
10
Ludimira Fernandes
3. Jan. 2025
·
Aufenthalt am 4 Nächte
Loved the hotel and it was in the perfect location
Loved the hotel and it was in the perfect location
8
Iwona
1. März 2025
·
Aufenthalt am 4 Nächte
This was my first all inclusive deal and KRYSTAL GRAND CANCÚN had some hits and misses. Great place for kids and families looking for fun and quiet during the week. On Thursday and Friday you can hear CONGO BONGO down the street and the 1:30AM fireworks really was a surprise 😅 Would stay again but there’s many resorts in the area I would like to check out next time. Reyna our housekeeper was a dream, be sure to tip the lovely lady at the end of your stay.
This was my first all inclusive deal and KRYSTAL GRAND CANCÚN had some hits and misses. Great place for kids and families looking for fun and quiet during the week. On Thursday and Friday you can hear CONGO BONGO down the street and the 1:30AM fireworks really was a surprise 😅 Would stay again but there’s many resorts in the area I would like to check out next time. Reyna our housekeeper was a dream, be sure to tip the lovely lady at the end of your stay.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Das Feedback zum Essen ist gemischt: Das Buffet wird oft als klein mit begrenzter Auswahl beschrieben, und Abendessenreservierungen können schwer zu bekommen sein. Mehrere Gäste haben bestimmte Lokale wie The Grill, Risotto oder Hibachi genossen, aber die Getränke können wässrig schmecken oder Spirituosen niedriger Qualität verwenden.
Ähnliche Gästebewertungen
8
Cisilee A
28. Sept. 2025
·
Aufenthalt am 5 Nächte
Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT!
Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT!
8
Joseph
5. Sept. 2023
·
Aufenthalt am 4 Nächte
Nice property, great location. Would give 5 stars but the buffet was small and same everyday. Restaurants aren’t open a lot only 1 a night and food was sub par.
Nice property, great location. Would give 5 stars but the buffet was small and same everyday. Restaurants aren’t open a lot only 1 a night and food was sub par.
8
Roberto
15. Okt. 2025
·
Aufenthalt am 4 Nächte
a lot of space in the room, also the bathroom; the hotel is very clean and the food is ok. Reservations in the restaurants are a nightmare, with the app. pool is ok and the beach is great
a lot of space in the room, also the bathroom; the hotel is very clean and the food is ok. Reservations in the restaurants are a nightmare, with the app. pool is ok and the beach is great
8
Jennifer
10. Jan. 2025
·
Aufenthalt am 1 Nacht
Room was great. Food was terrible, except the tower breakfast.
Room was great. Food was terrible, except the tower breakfast.
6
Raydel
12. Okt. 2025
·
Aufenthalt am 4 Nächte
Very nice hotel and beach view. The food needs a major overhaul.
Very nice hotel and beach view. The food needs a major overhaul.
8
Trina
2. Apr. 2025
·
Aufenthalt am 7 Nächte
Nice pool and beach but the drinks were low Quality liquor
Nice pool and beach but the drinks were low Quality liquor
10
Jessica
25. Feb. 2025
·
Aufenthalt am 4 Nächte
My partner and I celebrated our anniversary at the Altitude at Krystal Grand and we were shocked at how well we were taken care of! Our master ocean front suite was wonderful! Most of the staff were unforgettable! To start, Ivan at the front desk greeted us with excitement and ease! Our concierge- Janer was amazing! He made sure we had dining reservations for each night and stayed in contact to make sure we were enjoying our stay to the fullest! He even arranged special anniversary surprises in our room several nights of our stay! Such a nice touch! The staff at the Altitude bar- Jahir was the friendliest and most down to earth person we met on this trip! He was fun to chat with and always made delicious drinks for us! When it comes to the food- I will say, the buffet was hit or miss and the staff working it were not quite as friendly. Each restaurant reservation we had, met our expectations. In my opinion, The Grill was the best! We would definitely stay here again!
My partner and I celebrated our anniversary at the Altitude at Krystal Grand and we were shocked at how well we were taken care of! Our master ocean front suite was wonderful! Most of the staff were unforgettable! To start, Ivan at the front desk greeted us with excitement and ease! Our concierge- Janer was amazing! He made sure we had dining reservations for each night and stayed in contact to make sure we were enjoying our stay to the fullest! He even arranged special anniversary surprises in our room several nights of our stay! Such a nice touch! The staff at the Altitude bar- Jahir was the friendliest and most down to earth person we met on this trip! He was fun to chat with and always made delicious drinks for us! When it comes to the food- I will say, the buffet was hit or miss and the staff working it were not quite as friendly. Each restaurant reservation we had, met our expectations. In my opinion, The Grill was the best! We would definitely stay here again!
10
Daniela Arias
27. Nov. 2024
·
Aufenthalt am 6 Nächte
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
4
Natalie
22. Okt. 2025
·
Aufenthalt am 6 Nächte
The food options were terrible. We tried all of the options but they were awful. The liquor was not premium even in the areas they should be better in. The staff were wonderful and accommodating.
The food options were terrible. We tried all of the options but they were awful. The liquor was not premium even in the areas they should be better in. The staff were wonderful and accommodating.
8
Alex
8. Juli 2025
·
Aufenthalt am 7 Nächte
The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods.
The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Luis Fidel Cruz
30. Okt. 2023
·
Aufenthalt am 4 Nächte
👍
👍
10
Elias
7. Juli 2026
·
Aufenthalt am 4 Nächte
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
10
KARLA
14. Juni 2026
·
Aufenthalt am 8 Nächte
A nossa estadia no Altitude Krystal foi maravilhosa!! A vista do quarto é deslumbrante, a praia é calma, com um mar transparente e com uma temperatura da água ótima. Ficar no Altitude fez toda a diferença, pois tivemos um tratamento VIP, desde a arrumação do quarto até o atendimento na praia, na piscina e no café da manhã. Os restaurantes também são muito bons, comida deliciosa e funcionários super atenciosos. Voltaria com certeza!!
A nossa estadia no Altitude Krystal foi maravilhosa!! A vista do quarto é deslumbrante, a praia é calma, com um mar transparente e com uma temperatura da água ótima. Ficar no Altitude fez toda a diferença, pois tivemos um tratamento VIP, desde a arrumação do quarto até o atendimento na praia, na piscina e no café da manhã. Os restaurantes também são muito bons, comida deliciosa e funcionários super atenciosos. Voltaria com certeza!!
10
Marilia
10. Juni 2026
·
Aufenthalt am 6 Nächte
Custo benefício fantástico. Comida maravilhosa. Instalações limpas e em ótimo estado, porém o hotel deixa um pouco a desejar em relação ao serviço. A equipe é muito cordial e educada mas um pouco sobrecarregada.
Custo benefício fantástico. Comida maravilhosa. Instalações limpas e em ótimo estado, porém o hotel deixa um pouco a desejar em relação ao serviço. A equipe é muito cordial e educada mas um pouco sobrecarregada.
10
Victor
14. Mai 2026
·
Aufenthalt am 3 Nächte
Excelente vista
Excelente vista
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: 213.9353423904419USD
- 2026-09-19: 213.9353423904419USD
- 2026-09-20: 213.72973231887815USD
- 2026-09-21: 239.05684719772339USD
- 2026-09-22: 247.43197351455686USD
- 2026-09-23: 265.53239135513303USD
- 2026-09-24: 267.3244718399048USD
- 2026-09-25: 239.05684719772339USD
- 2026-09-26: 247.43197351455686USD
- 2026-09-27: 267.3244718399048USD
- 2026-09-28: 284.853953162384USD
- 2026-09-29: 265.8637094856262USD
- 2026-09-30: 284.853953162384USD
- 2026-10-01: 267.378587134552USD
- 2026-10-02: 256.2982395172119USD
- 2026-10-03: 267.378587134552USD
- 2026-10-04: 258.49482613220215USD
- 2026-10-05: 302.02634716644286USD
- 2026-10-06: 315.0003444351196USD
- 2026-10-07: 296.7783380996704USD
- 2026-10-08: 247.43197351455686USD
- 2026-10-09: 315.0003444351196USD
- 2026-10-10: 315.0003444351196USD
- 2026-10-11: 247.43197351455686USD
- 2026-10-12: 298.68276873779297USD
- 2026-10-13: 305.5118489593506USD
- 2026-10-14: 247.43197351455686USD
- 2026-10-15: 307.7613062347412USD
- 2026-10-16: 320.95169456176757USD
- 2026-10-17: 307.7613062347412USD
- 2026-10-18: 256.38478542251585USD
- 2026-10-19: 241.4515234886169USD
- 2026-10-20: 274.96387907638547USD
- 2026-10-21: 256.38478542251585USD
- 2026-10-22: 247.43197351455686USD
- 2026-10-23: 259.3496444389343USD
- 2026-10-24: 247.43197351455686USD
- 2026-10-25: 307.88033534088135USD
- 2026-10-26: 247.43197351455686USD
- 2026-10-27: 332.86522839202877USD
- 2026-10-28: 332.86522839202877USD
- 2026-10-29: 332.86522839202877USD
- 2026-10-30: 319.1554594528198USD
- 2026-10-31: 336.2521060684204USD
- 2026-11-01: 344.76799876556396USD
- 2026-11-02: 315.63644018554686USD
- 2026-11-03: 344.76799876556396USD
- 2026-11-04: 344.76799876556396USD
- 2026-11-05: 339.6497822616577USD
- 2026-11-06: 341.8660726638794USD
- 2026-11-07: 339.87700689697266USD
- 2026-11-08: 334.09878364105225USD
- 2026-11-09: 344.76799876556396USD
- 2026-11-10: 344.76799876556396USD
- 2026-11-11: 330.4414171417236USD
- 2026-11-12: 344.76799876556396USD
- 2026-11-13: 330.57124476470943USD
- 2026-11-14: 344.76799876556396USD
- 2026-11-15: 344.76799876556396USD
- 2026-11-16: 344.76799876556396USD
- 2026-11-17: 344.76799876556396USD
- 2026-11-18: 388.86216459960934USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit dieser Unterkunft in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar und Zugang über Mobilschlüssel.
- Für einen späten Check-out wird eine Gebühr erhoben.
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Gepäckaufbewahrung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Garten
Strand (in der Nähe)
Billard
Spielplatz
Kinderpool
Pool im Freien
Live-Musik
Evening Entertainment
Pool (Infinity)
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Dampfsauna
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Kinder-Club
Pool-Bar
Picknickplatz/-tische
Lunchpakete
Frühstück auf dem Zimmer
Familienzimmer
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkmöglichkeiten
Parkmöglichkeiten
Parkservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN