Name: INNSiDE by Meliá Newcastle
Address: River View, Close Bridge Court, England, United Kingdom, Tyne and Wear, GB
Price range: $90–$525 per night
Rating: 9.33

What guests think

Across many reviews, INNSiDE by Meliá Newcastle stands out for its modern, spacious rooms, friendly service, and scenic Quayside location with river views and easy walking access, though limited parking and an open-plan bathroom design divide some guests.

Reviews frequently highlight very clean rooms, large comfortable beds, and handy touches like complimentary soft drinks. Breakfast and the on-site Italian restaurant receive plenty of praise, but several guests note lukewarm or repetitive breakfast, occasional slow or noisy service, and bar music that can be too loud. A few mention road or nightlife noise and sporadic maintenance issues such as weak hot water or tricky climate control. Expect a stylish, well-located stay with strong comfort and service, tempered by parking limits and some dining and layout quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and the Gino D’Acampo restaurant are popular with a lively atmosphere; the gym is generally well regarded. Parking is limited (around 15 spaces) and entry/availability can be inconvenient; the gym was closed on one stay.

Related guest reviews

8

Satya

Sep 19, 2025

·

Stayed 1 night

The hotel is in great condition and has a nice bar in the Gino D’Acampo restaurant. The river view rooms have a great outlook, although you can see into other rooms. Some rooms come with a free ‘mini bar’ although you only get soft drinks and 2 beers. The location is right on the river and you can walk alongside to other parts of the city. There are nice bars and restaurants nearby.

10

Anthony

Jan 30, 2025

·

Stayed 5 nights

Entering parking space is tricky. Need to talk to a receptionist every time reenter to open the gate.

8

Francis

May 12, 2024

·

Stayed 3 nights

The hotel is in a great location, everything we wanted to do was accessible by foot, the room was nice, staff were friendly. It was disappointing that the gym was closed but otherwise we enjoyed our visit

8

Alex

Aug 20, 2025

·

Stayed 2 nights

Parking could be much better. Service in restaurant/bar could be better. I was seated in bar for a snack and after 10 mins, gave up.

8

WEE HONG

Jun 21, 2025

·

Stayed 1 night

New property, well appointed, comfortable firm bed. Limited(15 lots) paid onsite parking. Noisy clubbing area.

10

Helen

Aug 5, 2025

·

Stayed 3 nights

I had a lovely stay at the INNSiDE. The hotel was modern and spotlessly clean, with a good gym and a reasonable breakfast. The hotel is walkable from the city centre and railway station. The location next to the Tyne offers fantastic views and there are plenty of dining options close to the hotel

8

Kevin

Aug 4, 2025

·

Stayed 2 nights

Nice modern clean hotel located by the river, good size bedroom but at the front looking onto apartments. Parking is an issue as they only have 15 spaces which are only allocated when checking in. Staff were friendly and polite, the food and beverage were good.

10

Corina

Sep 10, 2024

·

Stayed 5 nights

Located along the fabulous Quayside walkway. The breakfast is excellent. The onsite restaurant serves delicious food and the hotel is very close to other amazing eateries. We loved our room and found it beautifully quiet.

10

Kevin

Mar 7, 2025

·

Stayed 1 night

Another good stay at this hotel. Managed to park on site. Room overlooking the river was clean and comfortable. Food in Gino's restaurant was good - but service a little slow

8

Reuben

Sep 29, 2024

·

Stayed 2 nights

Third time we have stayed here in less than 12 months. Location is great and within walking distance to everywhere central. Great location beside the river for walks and exercising. Gym set up is very good with a mini studio to do a virtual spin class on a large screen. Restaurant staff in the morning are lacking serious training and attention to detail which really lets the hotel standards down. The hotel parking is a nightmare with only room for approx. 15 cars in one row, I have seen the Man City coach park in the car park alongside the hotel opposite the parked cars and yet you're not allowed to park cars in the same space? There is also parking available underneath the actual hotel but this is for Travelodge guest next door, this doesn't make any sense at all, when this hotel is much bigger than the Travelodge!!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many guests calling rooms and public areas spotless. There are occasional complaints about dust or stained bedding.

Related guest reviews

10

Robert

Nov 26, 2025

·

Stayed 1 night

Spotless room, breakfast was superb, the whole place was lovely very modern clean

10

Scott

Nov 22, 2025

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Stayed 1 night

Hotel staff were smart and so friendly. Room was spotless. 10/10

8

Danny

Jan 20, 2025

·

Stayed 2 nights

Ive stayed at Melia hotels in Liverpool and Newcastle and both are really nice. I had Ceasar Salad as room service and it was excellent. Nice to get comp drinks in the fridge as well. This time however the room was dirty. There was a lot of dust in the wadrobe area, and my white socks were black after walking around the room for an evening. There was also a damp smell coming from the bathroom which joins onto the main room. The rooms are nice thogh, and a large dest to work from, the bed was lovely and loads of towels. Staff on reception were great and there is a good little gym which I had to myself until 5:30 then it got a little busy

10

Simon

Jun 13, 2023

·

Stayed 1 night

Hotel in general and rooms were decorated and furnished to a high standard. And all areas exceptionally clean.

10

Mark

Sep 23, 2025

·

Stayed 1 night

Really great hotel, friendly staff, spotlessly clean, reasonablely priced and in a great location!

10

Mariana

May 19, 2025

·

Stayed 1 night

Excellent hotel. Very friendly, easy check in. Beautiful hotel, super clean. Breakfast was also excellent! Very fresh, lots of choices with hot foods, yogurt, fruit, cereal, toast, and made to order eggs. Loved it!

10

Brenda

Jul 18, 2023

·

Stayed 1 night

This hotel is my happy respite place to stay…upgraded to the 6th floor…only criticism was it was two beds side by side…the zip was burst so bed separated…which meant I couldn’t chillax in the middle …I answered the door at 11.30 a.m. to a lady saying sorry with a clip board! Even although the sign said busy dreaming do not disturb…I will keep returning it’s a fabulous hotel with the best staff …sad to see on stripping the bed to help housekeeping that the matress protector was stained as was the quilt with lots of urine stains …Josh on reception is the heart of innside he’s a lovely integral young man a great asset to innside

10

Christopher

Oct 30, 2025

·

Stayed 1 night

Room was spotless and staff were brilliant

10

Hilary

Aug 20, 2024

·

Stayed 3 nights

Couldnt say a bad word about this hotel. From the minute we arrived the staff were very welcoming and helpful. The room was spotless and well equiped for a comfortable pleasant stay.

10

Helen

Sep 8, 2025

·

Stayed 2 nights

Super clean, v friendly staff, great location and nice surprise to have complimentary minibar!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, many with river or bridge views and very large beds; complimentary minibars are appreciated. The open-plan shower and sink layout divides opinion, with some noting noise, pillow firmness, temperature controls, or limited privacy.

Related guest reviews

10

Kevin

Nov 2, 2025

·

Stayed 1 night

Great room size and facilities

8

Satya

Sep 19, 2025

·

Stayed 1 night

The hotel is in great condition and has a nice bar in the Gino D’Acampo restaurant. The river view rooms have a great outlook, although you can see into other rooms. Some rooms come with a free ‘mini bar’ although you only get soft drinks and 2 beers. The location is right on the river and you can walk alongside to other parts of the city. There are nice bars and restaurants nearby.

6

Peter

Aug 19, 2025

·

Stayed 1 night

Shower would not get hot. Room max temp far too low.

10

Paul

Mar 18, 2025

·

Stayed 2 nights

Very new hotel with super comfortable beds our studio was spacious had magnificent views down to the Tyne bridge. Excellent soundproofing allowed three great night’s sleep.

10

Caroline

Apr 4, 2025

·

Stayed 1 night

Great location, wonderful comfy room with a nice view over the river.

10

David

Apr 27, 2025

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Stayed 1 night

Pillows were awful, choice was too soft or rock hard but that’s obviously personal preference. Everything else was great.

10

Jeanette

Mar 24, 2025

·

Stayed 1 night

Lovely rooms, and right on the quayside. Fridge full of local soft drinks-all FOC. Great shower, comfy beds. Lovely breakfast. Ten minute walk from the train station.

10

Aaron

Oct 14, 2025

·

Stayed 1 night

This has to be one of the best hotels in Newcastle, it was so clean and fairly quiet at night offering a good nights sleep, bed was comfy and absolutely HUGEEE, staff were lovely with easy check-in and the quayside (river) view from the window was lovely. Would stay again and recommend to others.

6

James

Apr 27, 2025

·

Stayed 1 night

Not bad, not great.. theres better hotels in this price range. Parking is terrible and the desk is very unhelpful bordering on rude, this could have been a one off but the way my wife was spoken to when asking about parking caused us to start our trip stressed and annoyed. Breakfast was very good. Rooms are not great, toilet was in a cupboard and the shower is in the bedroom, views of the river from the "balcony" are hidden by a large muddy field (the roof)

10

Chris

Jun 23, 2024

·

Stayed 2 nights

Friendly and efficient reception, lovely large and comfortable room, good pizza restaurant. We had a great view too. No complaints at all, would definitely come back. Only thing to note is the shower is part of the main room. It's mostly frosted, but still weird to me. I hate that, but many people won't mind.

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Service

Staff are widely described as friendly, welcoming, and helpful, with efficient check-in and thoughtful gestures. A few reports mention slow or inconsistent service, a brusque interaction, or housekeeping entering despite a do-not-disturb sign.

Related guest reviews

10

Lisa

Jan 20, 2025

·

Stayed 1 night

Second time staying here and don’t think k I’ll be back. I booked a room with a balcony which the door didn’t open so couldn’t go out, the hotel maintenance staff came to repair but stood and looked and said I think it needs reporting. This morning having a 12pm check out thought we would take the opportunity to have a lay in and a chilled morning for the cleaning staff keep coming in and out of our room even though I’d put the do not disturb sign on the door.

10

Valerie

Oct 12, 2025

·

Stayed 1 night

Lovely helpful staff - great atmosphere - good spread for breakfast

10

Helen

Nov 15, 2025

·

Stayed 1 night

Fantastic reception staff. Modern stylish Hotel with great bar area and large modern rooms.

10

Irene

Aug 2, 2023

·

Stayed 5 nights

Well appointed room kept immaculately. The staff were amazing from check in onwards. They were both efficient and friendly. We were made very welcome especially by the restaurant staff led by Dennis, the manager. The food in Gino’s restaurant was excellent and plentiful both at breakfast and dinner. I would highly recommend this hotel.

10

Colin

Oct 9, 2025

·

Stayed 1 night

We stayed at INNSiDE Newcastle in October for one night while visiting the city for a show. It was a great excuse for a short getaway and a nice meal. Normally, we’d stay at Malmaison or Dakota, but on this occasion, their prices were ridiculously high—so we chose INNSiDE instead, and we’re glad we did. We stayed in a River View Room, and the online check-in process was smooth, even though it required a bit more information than expected (which is becoming the norm these days across the UK and EU). We received an early notification that our room was ready, and upon arrival, simply scanned the QR code from the email—our room key was instantly dispensed from a machine. Perfect! Checkout was even easier: just select your departure time and drop off the key. While the exterior of the hotel may not be the most striking, the interior is stylish and welcoming. The lobby features thoughtful local touches, and the room itself was spotless, quiet, and well-equipped for a short stay. A standout feature was the complimentary minibar stocked with soft drinks and beer—a lovely touch. Floor-to-ceiling windows offered views of the River Tyne and High Level Bridge, which were enjoyable despite the rainy weather. Prior to our stay, we contacted the hotel about a special occasion and were assisted by a staff member named Stavros, who was incredibly helpful and ensured everything went smoothly - so a big thank you to Stavros for this. Overall, we had a fantastic experience.

10

KIMBERLEY

May 9, 2024

·

Stayed 2 nights

Everyone at the front desk was so nice and helpful every day I was there....Room was actually a good size, VERY clean and even had a nice view of the Tyne! Bar was also very energetic and full of activity. Close to everything. Highly recommend.

8

Katy

Oct 19, 2025

·

Stayed 1 night

Our check-in was split up into two (given that one of the rooms within our party was not ready for check in) The girl who checked us in for on the first occasion was miserable and was not wearing a name badge (otherwise I would have complained about her) She failed to provide details regarding our stay including breakfast service times. The second time we checked in to get keys for the outstanding room the male member of staff was friendly and helpful. Rooms are comfortable and clean. Breakfast was okay, although disappointing that there was no hash browns left and no replenishment.

10

Kathy

Jun 23, 2025

·

Stayed 1 night

We celebrated a birthday with you and received a complimentary drink. We were made to feel welcome.

10

Lynn

Oct 28, 2025

·

Stayed 1 night

Great location. Customer service was excellent.

10

Afia

Feb 24, 2025

·

Stayed 1 night

Such lovely staff at reception. Every interaction was so sweet.

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AI-generated summary based on recent guest reviews

Location

Riverside Quayside setting is a key draw, offering scenic views and easy walks to the centre, restaurants, and the station. Some note hills, occasional nightlife or road noise, and that the area can feel less pleasant to walk at night.

Related guest reviews

10

Daniel

Jan 13, 2024

·

Stayed 1 night

We liked the fact you were on the quayside and it was an short walk to the shops

10

Caroline

Apr 4, 2025

·

Stayed 1 night

Great location, wonderful comfy room with a nice view over the river.

6

Satnam

Apr 25, 2025

·

Stayed 2 nights

Hotel is lovely in many ways. However it is on a main road which is noisy, late into the night. They were kind enough to move me after the first night but it was still noisy. That said, I am a light sleeper. Modern, clean hotel. Very friendly staff who seem to enjoy their work. Central location.

8

WEE HONG

Jun 21, 2025

·

Stayed 1 night

New property, well appointed, comfortable firm bed. Limited(15 lots) paid onsite parking. Noisy clubbing area.

8

Hilary

Jul 4, 2025

·

Stayed 1 night

Nice hotel on the Quayside. Room nice but a bit clinical. Good breakfast but didn't like the fact that some of the overseas guests were making loud FaceTime calls at their tables during breakfast that made it difficult to have a conversation. Several other guests also noticed and had to intervene as the hotel staff seemed to just ignore that fact and a guest was left to ask the person to switch the volume down on the phone. Also area wasn’t pleasant to walk into the town in the evening

8

Sophie

Dec 2, 2022

·

Stayed 19,327 nights

Really well located on the Quayside and some rooms had views of the Tyne Bridge (though you could see some people's bathrooms from the riverside which was a bit odd?!) Staff were super friendly and I was able to check-in early which was appreciated. About a 10 min walk to the station though would get a taxi if you have lots of baggage as it's a steep hill from the hotel to the station. Nice bar area and room service available 24/7.

10

Helen

Aug 5, 2025

·

Stayed 3 nights

I had a lovely stay at the INNSiDE. The hotel was modern and spotlessly clean, with a good gym and a reasonable breakfast. The hotel is walkable from the city centre and railway station. The location next to the Tyne offers fantastic views and there are plenty of dining options close to the hotel

10

Lynn

Oct 28, 2025

·

Stayed 1 night

Great location. Customer service was excellent.

10

Lelia

Apr 5, 2025

·

Stayed 1 night

Clean and modern design. Close to downtown, beautiful stroll along the river

10

Richard

Feb 5, 2024

·

Stayed 2 nights

Lovely Hotel in a great location. Spent the weekend here as a weekend break. The hotel is right on the quayside and in a great area for restaurants and bars.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and choice, and many enjoy the on-site Italian restaurant and bar. However, recurring comments include lukewarm or repetitive breakfast, slow or indifferent restaurant service, loud music, and mixed value.

Related guest reviews

6

Andrew

Jul 18, 2025

·

Stayed 6 nights

Staff at breakfast entrance look as if she was treating me to a free breakfast. Hash browns were soggy on some days. And for god sake, pls change up the bf menu say every 2 days? Stayed for 6 nights, same breakfast every single morning. Egg station were not manned. When I requested for bedroom slippers, reception shared that my type of room booking did not include bedroom slippers. For god sake, how much can a pair of bedroom slippers cost? Nice to have complementary beverage in the room. Location while beside river tyne is troublesome to get to from train station.

10

Andy

Nov 8, 2025

·

Stayed 1 night

Breakfast was excellent

10

Carol

Sep 14, 2025

·

Stayed 1 night

Lovely trendy modern hotel, great location over looking the river Tyne, lovely view from room. Breakfast was excellent plenty of choice nice cocktails i the bar

10

David

Nov 11, 2023

·

Stayed 5 nights

The only disappointment for us, after five nights, was the restaurant. The evening meals were a great let down. Prices were high, and the food plain. Most main courses did NOT come with potatoes, vegetables, or a sauce. Service was slow, and bar prices exorbitant. Sadly I cannot recommend anywhere nearby that was any better.

10

Mariana

May 19, 2025

·

Stayed 1 night

Excellent hotel. Very friendly, easy check in. Beautiful hotel, super clean. Breakfast was also excellent! Very fresh, lots of choices with hot foods, yogurt, fruit, cereal, toast, and made to order eggs. Loved it!

8

Katy

Oct 19, 2025

·

Stayed 1 night

Our check-in was split up into two (given that one of the rooms within our party was not ready for check in) The girl who checked us in for on the first occasion was miserable and was not wearing a name badge (otherwise I would have complained about her) She failed to provide details regarding our stay including breakfast service times. The second time we checked in to get keys for the outstanding room the male member of staff was friendly and helpful. Rooms are comfortable and clean. Breakfast was okay, although disappointing that there was no hash browns left and no replenishment.

10

Kevin

Mar 7, 2025

·

Stayed 1 night

Another good stay at this hotel. Managed to park on site. Room overlooking the river was clean and comfortable. Food in Gino's restaurant was good - but service a little slow

10

Abigail

Jan 1, 2025

·

Stayed 2 nights

Fabulous riverside location. Amazing rooms. Really friendly staff. Great bar with buzzy atmosphere. Really great breakfast and Gino Italian restaurant. Walkable to town or the arena. Would HIGHLY recommend

8

Alex

Aug 28, 2025

·

Stayed 1 night

Hot breakfast was luke warm at 6.30 am. Kitchen sorted out quickly

8

Alex

Aug 19, 2025

·

Stayed 1 night

The hotel is very nice and it's a great location. Rooms were spacious and clean. Overall, everything was excellent apart from one issue. During dinner in the restaurant there was constant loud, annoying tinny background music which made conversation difficult.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$131
February	$140
March	$134
April	$130
May	$143
June	$138
July	$144
August	$124
September	$172
October	$140
November	$159
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $267	5 $172
6 $90	7 $150	8 $172	9 $299	10 $208	11 $129	12 $525
13 $186	14 $119	15	16	17 $141	18 $170	19 $343
20 $100	21 $138	22 $161	23 $157	24 $129	25 $176	26 $233
27 $91	28 $129	29 $176	30 $180

Su	Mo	Tu	We	Th	Fr	Sa
				1 $204	2 $257	3 $343
4 $119	5 $119	6 $173	7 $157	8 $167	9	10 $205
11 $100	12 $138	13 $176	14 $176	15 $119	16 $180	17 $343
18 $100	19 $110	20 $157	21 $167	22 $195	23 $129	24 $205
25 $110	26 $129	27 $152	28 $157	29 $186	30 $195	31 $195

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About this property

Location

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What guests think

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