The Twist Palm Springs

The place was nicer than expected but we had to make sure the missing items at our checkin were accounted for so we would not be charged for things that were not in the room to begin with. There were not complete sets of plates or flatware but we had our own anyway. We were expecting a one (1) bedroom with a foldout couch but we got an air mattress instead. No dishwasher in the room despite being provided dishwasher detergent pods and the garbage disposer did not work. Not a big deal however. Overall tho it is a nice place and we would stay there again. The BBQ grill by the pool was great, my son enjoyed the putting greens, even tho we didn’t use the pool it was nice. Very spacious rooms and a huge outdoor deck area both private and common use. The only complaint I really had was that the bathroom had no space for toiletries except in drawers, which worked, but no counterspace at all and like most hotels these days, not enough towel racks. And the window would not open for ventilation.

Was there recently with 4 friends for a music festival, and this hotel was close to one of the venues. We got the 2 bed / 2 bath room which was perfect! There’s also a huge balcony that we were able to hang out on at night and relax. Check in was quick, and the staff were very helpful. The pool is HUGE as well with lots of chairs and umbrellas.

Great location and very nice pool/hot tub.

Jamie was a good host - we really enjoyed the facilities- bikes and pool and outdoor area - gas firepit -the kitchen had most things but we suggest small bowls as we brought our own cereal -great location and rooms very spacious. The airbed was good

Nice hotel. Shower could be better maintained. Staff was nice, pool and jacuzzi was excellent. Very comfortable room.

I just felt very taken care of. Bed was so comfy, they came and checked on us if we needed more towels, the kitchen was perfect. 24/7 pool. Everything just felt so easy and so comfortable. Can't wait to go back!

The only place I stay when visiting PS and I highly recommend the presidential suite for its extremely large interior space including living room kitchen bedroom and fabulous wrap around outside deck. As always very clean extremely comfy and a well equipped kitchen as well if you’d like to cook! The pool being heated and open 24/7 is such a great bonus ~ felt amazing! The staff is always fab and it’s definitely a home away from him whenever I visit! Quite, safe and convenient to PS offering as well! Can’t wait for next trip back!

Jaime and his staff were nothing short and amazing. From the homemade margaritas at the pool to the friendliness of all of the staff and the large rooms with kitchens, this will definitely be are go to spot when we head to Palm Springs. The hotel is at the very beginning of the strip and is an easy walking distance to most things. We had reserved five of the rooms and they were all decorated in mid-century modern vibes. Bootlegger is of course next door and they also have another bar and restaurant on site. Parking was free and we had even forgot our suntan lotion and they gave us a brand new bottle. We will definitely return.

This property is BEAUTIFUL. Clean, clean, CLEAN! Mateo was so awesome. I rate 10/10. Very comfy, bedding is clean and sheets are soft. The pool is 24hr. Easy access on property, free parking in the back, mini golf course, they have bikes for people to ride. Bars literally Nextdoor. Quiet environment, cost efficient.

The Twist provided us with a great experience. We adored the staff, especially Andy. He made us feel right as home. There are 2 great bars connected to the property, coffee shop and vintage clothing store. All out of this world. You can not beat the location and price. A value. Privacy and a 24 hr pool!! We will be staying again next year.

Our stay was disappointing due to significant cleanliness issues. Upon our Sunday check-in, the room was clearly uncleaned. We found debris under furniture (a used cup, straw, food container), dirty floors, stained outdoor rugs, and sticky sugar packets. We also found long strands of hair that weren't ours in the bathroom, closet, and kitchen. We notified the manager Monday morning. He promised a cleaning and a follow-up text, but the room remained dirty with no communication. On Tuesday, we had to insist. The manager was evasive, blaming housekeeping for the dirty room and a missing bottle of complimentary sparkling wine. Our room was finally cleaned Tuesday afternoon, two full days after we checked in. This wasn't an isolated incident. While we were speaking to the manager, another guest reported the same issues. We later met other guests who also arrived to dirty rooms, with some resorting to cleaning the units themselves. This points to a systemic management problem. To their credit, after these initial problems were resolved, management was responsive for the rest of our stay, and our room was serviced daily. Our experience sharply contrasts with the hotel's positive online reviews, especially regarding cleanliness. The attached pictures support our account. While service did improve, the initial lapse in hygiene and customer service was significant. I would caution future travelers to be aware of these potential issues.

The room had a strong cleaner smell that wouldn’t go away. We had to keep the windows open.

The only place I stay when visiting PS and I highly recommend the presidential suite for its extremely large interior space including living room kitchen bedroom and fabulous wrap around outside deck. As always very clean extremely comfy and a well equipped kitchen as well if you’d like to cook! The pool being heated and open 24/7 is such a great bonus ~ felt amazing! The staff is always fab and it’s definitely a home away from him whenever I visit! Quite, safe and convenient to PS offering as well! Can’t wait for next trip back!

The booking process was fine. But the checking process did not go as planned. I never received the text with the door code. So I had to find the office to check in. Then I didn’t get the room that I thought I reserved. So I don’t know what happened with that. Room was smaller, carpet was dirty and the refrigerator kept leaking.

Great location. Room was spacious but room did have an odor. I wish i could describe the odor. I wiped it down, sprayed lysol over thr room, and bought a plug in to help with the smell.

The staff was very helpful and the room was beautiful. The a/c worked well and there were nice places walking distance to grab a drink. It seemed as if no one had been in that specific room for a while. The sink in the bathroom was slow draining/clogged but they came to fix it as soon as I told them, and there was old stuck toilet paper stuck inside the commode. We only stayed two nights so I was disappointed the room didn’t get serviced as requested but I’ll definitely be staying there again. Great customer service goes a long way and they provided that.

Pros: The room was very large and attractive, it’s basically an apartment. The view of mountains out the balcony was really pretty! There is a great coffee shop in the first floor. Cons: They offered to set up an air mattress before my arrival, but when I got there, it was in the closet, not set up. There is no staff after 6pm. The walls are VERY thin, if you know what I mean…had a couple awkward nights staying here with my parents. The bathroom also wasn’t super clean, and the place seems like a converted apartment building where there are still some long term residents.

This property is BEAUTIFUL. Clean, clean, CLEAN! Mateo was so awesome. I rate 10/10. Very comfy, bedding is clean and sheets are soft. The pool is 24hr. Easy access on property, free parking in the back, mini golf course, they have bikes for people to ride. Bars literally Nextdoor. Quiet environment, cost efficient.

The room was very clean and the mattress was the most comfortable I've slept on in years

We have NEVER lived in such a DIRTY room! We were put in a studio room, where upon arrival we were met with an incredibly dirty floor, a terribly dirty carpet covered in stains and trash, a shower covered in hair, and I won't even mention the patio 🙈 it's impossible to walk in socks, all light socks turn black in a minute, and barefoot - even more so! We politely asked for cleaning the next day. In the end, the cleaners did nothing except for some reason change the towels. The FLOOR was just as black and dirty, covered in small trash, the carpet was also covered in trash, the shower was also covered in hair, socks were black in a minute. We wrote to the administration again, and on the third day they cleaned us again. It got a little better, but there was still dirt everywhere in the corners. The hotel has a great location, but the cleaning is just terrible. Therefore, I cannot recommend it.

Property was great. Only issue I had was the water pressure and the temperature of the water in the shower. Very weak and not very hot either but the place was spacious and clean and I loved the decor and the bed was amazing!

Shower needed a shelf. Shampoo and conditioner were placed on the floor. The shower has very weak water pressure.

Very spacious room with a kitchen, patio and Mountain View. Very attentive staff. We will definitely come back!

The hotel overall was great. The only thing i didn't like was that there wasn't a T.V in the bedroom but other than that it was amazing.

Full kitchen and beautiful big balcony. Spacious room, comfy bed, and decorated ith MCM. Would definitely recommend!

We had a wonderful stay. Jamie greeted us and explained everything we needed to know. The room was a lot bigger than we expected. It includes a nice bar seating area, a whole kitchen, small dining table AND separate sitting area. The restroom remodeled very nicely. Everything was nice & clean. The parking was accessible and secure. There are a few restaurants walking distance which was nice. Loved our stay and will definitely be coming back.

I really liked how much thought was put into the many nice, fun touches at this property and in my room. I loved the styles and artwork. Great balconies! Lovely, comfortable king size bed. Biggest negative for me was the televisions in the room - one not connected to cable and both impossible to operate!

The only place I stay when visiting PS and I highly recommend the presidential suite for its extremely large interior space including living room kitchen bedroom and fabulous wrap around outside deck. As always very clean extremely comfy and a well equipped kitchen as well if you’d like to cook! The pool being heated and open 24/7 is such a great bonus ~ felt amazing! The staff is always fab and it’s definitely a home away from him whenever I visit! Quite, safe and convenient to PS offering as well! Can’t wait for next trip back!

The property itself was older, but has been renovated. Parking was free and easy to find. The room was spacious but there were areas that could have been better, probably related to the age of the property: 1. Limited electric outlets were available, and I needed to use a cord extender to get my computer plugged in while working at the kitchen countertop area. 2. Shower had very low/weak water pressure - I don't need strong water presure for the shower, but could see it bothering other people who stay here. There was also no shower caddy and the Shampoo/Body wash bottles provided by the hotel were just sitting on the shower floor. 3. Sink was small and had limited space for toiletries. I had to put some of the stuff on the nightstand next to the bed instead. 4. To enter the hotel room, you were given a digital code to unlock the door, eliminating the need for a key or key card. However, I'd have preferred having a dead bolt on the inside of the room, since anyone with the door code could have theoretically got in.

Overall enjoyed our stay at The Twist and think it’s a good pick for the price. Very convenient location, easy parking, very nice staff, and having the kitchenette with small children is ideal. I would just caution guests who are sensitive sleepers to make sure you don’t get booked in the rooms above the bar. Th music thumps through the rooms well into the night. I was able to move rooms once I found this out, but that might not be an option if they are fully booked.

Cindy was amazing. She runs the hotel & checked us in. We were a party of 3 and had requested a roll away for the 3rd, as we reserved a room with a bed for two. Cindy upgraded us, instead, to an amazing two bedroom suite, with a patio & fire pit. It is things like this type of generosity & hospitality that make an impact on guests. And, because it was gifted with such ease & genuine desire for us to enjoy ourselves & have room to be comfortable, it was even better. The decor is very Palm Springs, beds were clean & comfortable, plenty of towels, a great kitchen with coffee pods & all you would need, were you going to cook/eat in. Cindy’s recommendations for a wine bar, the tiki bar downstairs, shops & restaurants, were all spot on & each of them helped us to have a great time during our short stay in PS. The only thing I would advise is to bring some earplugs, as the road, in the morning, was very loud. This has nothing to do with our great little hotel, just good advice if you are staying in PS. Definitely spend a night or two at The Twist. The hospitality makes for a wonderful stay.

No live person to talk to. Took forever to get the check-in instructions emailed and then the door code given does not work. Never got into the room. Side note, web site clearly lists free airport shuttle. Then the email sent says it stops at 6pm and it costs $15.

Hospitality, friendliest staff and location was amazing! Thank you for a wonderful weekend! We will definitely be back!

Awesome rooms with a nice pool and staff was friendly and super available!

Best hotel experience I have had. Not only is the property conveniently located, quiet, well kept, and parking is plentiful, the staff (Jamie and Mateo) make this the most inviting place I have stayed. From pre check in phone calls thru check out, nothing but friendly and professional attitudes. The lengths they will go through to make sure your stay is pleasant and comfortable are immeasurable. Already planning our next stay for next year. Glad I landed on this property while searching for the perfect place to stay in PS!

The booking process was fine. But the checking process did not go as planned. I never received the text with the door code. So I had to find the office to check in. Then I didn’t get the room that I thought I reserved. So I don’t know what happened with that. Room was smaller, carpet was dirty and the refrigerator kept leaking.

Check in and out was easy. Staff was friendly and helpful. Great communication with staff. Pool and hot tub were so clean. Loved that the pool was heated. Loved the fun design of the room. It was cose to shopping and restaurants. We will def. Stay here again

Staff! Amazing and kind! We definitely appreciate all of the service and help!

They did not forward their checkin email and access code and did not respond to my phone message to contact me during their business hours. We were not able to stay there. I am very disappointed and want a full refund

Great stay, management was super friendly!

My only go to when visiting PS! Easy parking, close to downtown, fantastic pool area. The rooms are so fun unique and well appointed. Super kind and friendly staff! Clean, comfy and safe! Love The Twist!!

Great location!

Located in a very quiet and convenient, and walkable distance to all the main restaurants and shops. There is a fabulous coffee shop on the corner for a quick morning fill-up or spot to relax. What really stood out was that the staff was easy to communicate with and get a hold of. My online registration had a minor issue and they took care of it in the office. They were also available for my later check-in. When I realized I had left some belongings behind the following day after checking out, they went looking for them and then coordinated sending it back to me! I found their service amazing and would definitely come back again.

Highly recommend! Very cool mid mod hotel with awesome decor and outdoor space, super friendly staff, and excellent location - at the top of the Design District on NPC. Quiet yet very convenient location. Coffee and many bar and restaurant options in the immediate area. Easy walk to shopping, museums, or to admire MCM architecture. We will DEFINITELY plan to stay here again on future trips to PS!

Such a convenient place near downtown

Accommodations were good. Safe walking distance to downtown. Residential area around hotel was beautiful. The only disappointment was the feel and sound of the music from bar next door/below our room.

The property is conveniently located within walking distance of so many things-restaurants, museums, and shopping. The rooms are unique and well furnished, and the staff is very helpful.

Overall enjoyed our stay at The Twist and think it’s a good pick for the price. Very convenient location, easy parking, very nice staff, and having the kitchenette with small children is ideal. I would just caution guests who are sensitive sleepers to make sure you don’t get booked in the rooms above the bar. Th music thumps through the rooms well into the night. I was able to move rooms once I found this out, but that might not be an option if they are fully booked.

The Twist is centrally located. Very clean and comfortable. Early morning coffee just below our room in a great coffeshop. Will return!

If you want an MCM vibe this is it! So cute, beautiful pool, great staff, great parking and close to everything. I walked everywhere, felt very safe as well. Will make this my go-to lodging whenever I'm in Palm Springs.

Nice property good staff nicely accommodated for delay in room being ready. Fun casual atmosphere around pool. Nice adjacent restaurant great Persian food. Would return on trip PS

This hotel is nothing short of amazing. From the homemade margaritas, to the spacious rooms with full kitchens and free parking, we couldn’t have asked for anything more. The managers were super friendly and accommodating. Plus the Bootlegger Tiki bar is attached with another bar and restaurant on property. This will be our new go to spot.

Highly recommend! Very cool mid mod hotel with awesome decor and outdoor space, super friendly staff, and excellent location - at the top of the Design District on NPC. Quiet yet very convenient location. Coffee and many bar and restaurant options in the immediate area. Easy walk to shopping, museums, or to admire MCM architecture. We will DEFINITELY plan to stay here again on future trips to PS!

Quaint but plenty of options. Great room, kitchen, pool, putting green, coffee shop, and couple of cool bars with a beautiful Mountain View and walkable options for sight seeing, shopping, and dining.

The property is conveniently located within walking distance of so many things-restaurants, museums, and shopping. The rooms are unique and well furnished, and the staff is very helpful.

Jaime and his staff were nothing short and amazing. From the homemade margaritas at the pool to the friendliness of all of the staff and the large rooms with kitchens, this will definitely be are go to spot when we head to Palm Springs. The hotel is at the very beginning of the strip and is an easy walking distance to most things. We had reserved five of the rooms and they were all decorated in mid-century modern vibes. Bootlegger is of course next door and they also have another bar and restaurant on site. Parking was free and we had even forgot our suntan lotion and they gave us a brand new bottle. We will definitely return.

I love The Twist and it was my second stay here while visiting PS. I got the Presidential Suite this time and loved the size and beautiful wrap around deck - great views of city and mountains too! Well appointed suite with all you need and such fab decor! Very clean and comfy! Enjoyed the pool as well and the welcome margarita! All the staff was fabulous! My one complaint was I had asked for an early check in, which I know can’t be guaranteed- they allowed us pool area access which was great - but our room wasn’t ready until after 4pm ( 3pm is check in) … I feel when paying extra for the upgrade of one of the best rooms, priority should be given to having that room clean and ready at the least by standard check in time, if not a little bit before. They did let us checkout at noon which was nice, but the after 4 check in was a disappointment.

This property is BEAUTIFUL. Clean, clean, CLEAN! Mateo was so awesome. I rate 10/10. Very comfy, bedding is clean and sheets are soft. The pool is 24hr. Easy access on property, free parking in the back, mini golf course, they have bikes for people to ride. Bars literally Nextdoor. Quiet environment, cost efficient.

The Twist provided us with a great experience. We adored the staff, especially Andy. He made us feel right as home. There are 2 great bars connected to the property, coffee shop and vintage clothing store. All out of this world. You can not beat the location and price. A value. Privacy and a 24 hr pool!! We will be staying again next year.

Andy was GREAT! Centrally located to downtown! Pool hot tub awesome, coffee shop opens at 6 am for pastries and coffee!