Name: Galaxy Apartments Lucerne
Address: 15 Gibraltarstrasse, Lucerne, Switzerland, Lucerne, Canton of Lucerne, CH
Price range: US$130–US$251 per night
Rating: 7.7

What guests think

Across many reviews, Galaxy Apartments is praised for its walkable location near Old Town and groceries, good value for Lucerne, and generally helpful staff, while feedback often notes basic, variable apartments with dated furnishings and inconsistent upkeep.

Common drawbacks include no air conditioning (fans instead), a very small elevator that sometimes fails, paid laundry that is not in-room, and nearby paid parking. Room size ranges from tiny studios to spacious multi-bedroom units; beds and decor are basic, Wi-Fi can be unreliable, and occasional construction or street noise affects some stays. Cleanliness is mixed: several guests found units clean, but others reported sticky floors, odors or pests, and untidy common areas. Expect a simple, budget-minded base near central sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no air conditioning (fans provided), a very small elevator that has been out of service at times, and laundry available only for a fee in a separate area. Parking is nearby in public garages and can be costly.

Related guest reviews

8

Kok Hiong

11 Jun 2024

·

Stayed 1 night

The apartment is located near central Lucern, walking distance to Chapel Bridge and Lion Monument. Street parking is limited but there are a couple of public carpark close by. Staff is friendly and check in has been smooth. Good value for accommodation in central Lucern.

6

Sandra

13 Jul 2023

·

Stayed 2 nights

Tiene buena ubicación, buen espacio para una familia de 4-5 sin embargo no cuenta con Aire Acondicionado y en época de calor si es muy incomodo solamente contar con un ventilador.

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8

Alain

6 Jul 2024

·

Stayed 1 night

Parking is difficult on the streets and garage nearby expensive. This should be better clarified on the advertisement. The towels in the bathroom were very small (~30cm x 60cm). Something to improve. Otherwise the apartment was clean and well located at a walking distance of old town Lucerne. We enjoyed our stay. The person whom we communicated was very responsive via WhatsApp.

8

Emanuele

9 Dec 2025

·

Stayed 1 night

Camera pulita e posizione comoda per raggiungere a piedi il centro di Lucerna. Possibilità di parcheggiare l'auto in un parcheggio vicino ed economico. Personale cortese.

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8

Eliza

8 Sept 2025

·

Stayed 2 nights

Located in a quiet place away from the hustle bustle which was nice but that means you walk 20 mins to the centre or take a bus and fewer dining options around. Quality of the furniture was poor. The elevator wasn't working on 1 of the days. Everything else was good.

2

Kyungmee

5 Sept 2025

·

Stayed 2 nights

I have several kinds of issues in this staying. 1) parking discount available was in their posting in hotels's com web but they didn't any discount for me and they remove it the posting. 2) The elevator was out of order when I arrived the hotel, and my room was 5th floor it was really night mare because we had 6~7 luggages 3 of over sixty seniors 1of 30 young lady, it was really big matters fir us.and it remaind unfixed situation when we check out. 3) There was really tiny bathroom. This was the worst staying in my life. Overrall, I was disapointed a lots.

4

Tom

26 Jul 2025

·

Stayed 3 nights

There is construction going on right next to the room. The jackhammering and bulldozing started at 7am sharp. Our view was watching the heavy construction equipment go by our balcony. There is no AC, so to cool the place we needed to open the windows. Then construction dust got all over the apartment. Everything was dirty. The apartment was falling apart, kitchen facet was loose, cabinet doors barely hanging on and showerhead was super flimsy. They provided no hand towels or washclothes. The sponge that was there to wash your dishes was disgusting! Also Expedia says that laundry is avaliable, but you need to pay them $25 for 5 things. The laundry mat is a 10min walk. It is a nice location and you can walk everywhere. The apartment was spacious with a nice layout.

6

RUBIE

20 Jul 2024

·

Stayed 1 night

No AC, even with fan. the facility is hot. You have to open the window but insects/bugs gets inside and room smells smoke from outside.

4

Amy

9 Jul 2025

·

Stayed 2 nights

Check in wasn’t great, we had made them aware we would be arriving early and they asked for £30 we just wanted to leave our bags so gave them a time no one was there. Then when we got back at check in time again had to call as no one was there. They did only take 5-10 minutes though. The laundry facilities which says are included in the apartment actually cost £25 to use and are in a different room - this is not clear when booking. The shower is broken so you have to hold it to use it. The Tv did not work asked for logins which we didn’t have. There were only four mugs and 2 wine glasses for 5 people. There was only one key for five people which was an issue because you needed it to get in the main door and we were on floor 5. Other than that the apartment itself was spacious, the area was fab and the apartment was clean and the man who checked us in was very friendly.

10

Kristin

13 Jul 2025

·

Stayed 2 nights

This property worked well as a place for my family to spread out a little after traveling in hotel rooms. It was nice to have 2 bedrooms, a living room, and a kitchen. When I booked, laundry was listed, but there was not a washing machine in the room. Overall it was walkable to everything we needed, there were grocery stores a block away, and it was a good stay.

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Cleanliness

Cleanliness feedback is mixed: some apartments and bathrooms were reported very clean, while others noted sticky or dirty floors, odors, pests, and messy common areas. Housekeeping and maintenance standards vary between units.

Related guest reviews

10

Pamela

13 Sept 2024

·

Stayed 2 nights

Great communication. Apartment was clean and quiet. Location is within walking distance to all major Lucerne sights and main train station. Three grocery stores within a 2-3 minute walk.

10

Tracy

24 Apr 2025

·

Stayed 3 nights

This was a very nice property. Super friendly host that checked us in. Patio/deck with nice morning sun and mountain view. Good water pressure and comfortable bed. Very close walk to the Center of town with grocery stores and lots of restaurants.

8

Caroline

17 Feb 2026

·

Stayed 3 nights

Price was great. The apartment was clean. There was a wifi issue. It has all the amenities you need.

2

Gina

14 Aug 2025

·

Stayed 1 night

I don't normally review places but... this was awful. Host was late to check us in...emailed twice tried calling, she showed up 15min late. Stairwell smells like pee and mold. Elevator is also gross. Roaches in the bathroom. Fan in the bathroom doesn't work and it is super hot in there. Floor is sticky. Paint is peeling off the walls/ceiling/doors. Furniture is cheap ikea stuff that is worn out. Mattress is uncomfortable. Wifi name/password info wasn't accurate. Really doesn't look ANYTHING like the photos. Feels like a bait&switch scam.

4

Susan

12 Sept 2025

·

Stayed 4 nights

The property was centrally located and the host on site was extremely helpful. The two bedrooms were roomy and comfortable. The kitchen lacked a toaster and good frying pans but was sufficient for cooking simple meals. However the internet was very poor, constantly going in and out of service which made it difficult for work which I needed to do. and to enjoy some tv in the morning. The floor was very dirty and the main/front door houses all the garbage bins which was not very inviting. I would not stay here again

10

keyur

14 Sept 2023

·

Stayed 2 nights

The property was nice and clean and well maintained. The care takers were prompt, and contacted me on whatsapp to discuss the arrival time so they can be available. They were on point when I asked for additional towels and things and were quick to get it to us. It is well located closer to multiple grocery stores, 2 minutes walk to bus stop and 10 minutes walk to the main train station. I had to pay 35 CHF extra for a 3 year old kid per night which was a little absurd but then rules are rules. Other hotels and properties dont charge extra for kids under 12, specially there is nothing being done extra for kids (like no beddings, no breakfast) so I dont know what that extra cost was for. The kitchen was well stocked with utensils, dishes, mugs, and stuff so it was easy for us to cook and eat some home made meals for us and the kid.

6

Kerstin

12 Aug 2025

·

Stayed 1 night

The apartment is centrally located in proximity to many sights. The apartment was simple. We wished it was a little cleaner. The floor felt sticky and the air was stale ( like smokers in there before us). Also the fridge was shut off when we arrived and smelled bad.

4

Verena

6 Jul 2023

·

Stayed 14 nights

3 huge garbage container in front of entrance door. Bad smell from the garbage and the carpet in front of the door smelled of urine. Apartment not clean. Kitchen faucet broken. Toilet seat broken. Shower door would not close. In the bedroom mold in the walls and mold around all the windows. Door handles loose. Also roaches in the leaving room. The handle to the blinds in the leaving room broken. A very bad and disappointing experience.

10

Tiffanie

1 Jul 2025

·

Stayed 1 night

It was nice walking distance from the town and the host was professional. The bathroom was spotless!

4

Zhang

1 Jul 2024

·

Stayed 4 nights

laundary was not provided, however it shows laundary available on expedia. its misleading. Also shampoo was not provided, which is weird to me. the floor is not clean.

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Rooms

Room size varies widely, from very small studios to spacious multi-bedroom units, with basic, dated furnishings and beds that many found uncomfortable. Wi-Fi reliability is frequently poor, and some units experience construction or street noise.

Related guest reviews

6

Deepak

6 Aug 2025

·

Stayed 2 nights

The property clearly mentioned laundry as a facility. When we went and inquired, they said they charge for laundry. Also the apartment is super super super small. The pics give a look of a bigger place. It is less than or around 250sq ft for the whole place. It fits a bathroom, dining table, 2 beds and kitchen. It felt like we are in a cramped space. Very suffocating.

6

Mònica

24 Aug 2025

·

Stayed 2 nights

Céntrico pero muy pequeño y caro por lo que es. No recibí ningun correo no comunicación el día antes de llegar. La wifi es muy mala y no se puede ver ninguna película de Netflix-Prime.

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8

Adesola

22 Nov 2025

·

Stayed 2 nights

We were three adults: a couple and a friend. The apartment was ideal for us, with two separate bedrooms. The living room and kitchen were cozy and equipped with essential amenities. The rooms had extra blankets, which were useful for the cold winter nights. It’s conveniently located near two grocery stores, many restaurants, shopping options, and just a 5-10 minute walk to the downtown area and main train station. I highly recommend it.

6

Daniil

27 Jul 2024

·

Stayed 1 night

Basic budget apartment. Did the job for a 1 night stay in Lucerne. We were woken up early morning to loud construction/demolition equipment right outside the apartment. Parking nearby is ~$30 per night.

8

Umesh

28 Oct 2025

·

Stayed 2 nights

A clean well serviced compact apartment. The hosts respond promptly and in person check-in assistance was good. They helped with luggage storage after check-out. The bed is not very comfortable.

8

Bjarke

23 Jul 2022

·

Stayed 3 nights

Udmærket apartment hotel med dit eget lille køkken så du kan lave simple måltider. Tæt på den gamle by og få minutter med bus til banegården. Vi oplevede problemer med wifi som ofte meget langsomt.

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4

Tom

26 Jul 2025

·

Stayed 3 nights

There is construction going on right next to the room. The jackhammering and bulldozing started at 7am sharp. Our view was watching the heavy construction equipment go by our balcony. There is no AC, so to cool the place we needed to open the windows. Then construction dust got all over the apartment. Everything was dirty. The apartment was falling apart, kitchen facet was loose, cabinet doors barely hanging on and showerhead was super flimsy. They provided no hand towels or washclothes. The sponge that was there to wash your dishes was disgusting! Also Expedia says that laundry is avaliable, but you need to pay them $25 for 5 things. The laundry mat is a 10min walk. It is a nice location and you can walk everywhere. The apartment was spacious with a nice layout.

6

Ozge

30 Jan 2026

·

Stayed 3 nights

Çalışanlar çok ilgili ve yardımsever.Evdeki mutfak ve salon mobilyaları eskiydi.Koltuklar daha temiz ve yeni görünümlü olmalı.Banyo küçük ve havalandırması yetersiz

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8

William

23 Aug 2025

·

Stayed 4 nights

So if you have any mobility issues, know that stepping into and out of tub is very difficult and dangerous. There is a grab bar but it is so low that it is not functional. Also, the bed was not very comfortable , and pillows might as well have been absent. There was an oven but no pans that could be used in it. No microwave( and if the oven functions as both perhaps some written directions). The coffee maker worked great. There were 3 groceries stores in walking distance. The free transportation card was a Godsend in the wake of a heat wave. Took bus/tram a lot. Two fans helped a lot. There is a laundry room in the basement , and a drying “room” which is apparently open to all residents, we did not need to use it. Most nights it was very quiet.

4

Shamit

25 Jun 2025

·

Stayed 2 nights

Apartment was extremely small and doesnt match the pictures. We were 3 ppl. It was a twin bed and a sofa bed. No space to open the luggage. Tiny kitchen area at the entrance of the apartment door. Utensils were old and in bad condition. Bathroom shower curtain kept on falling. There were only 3 rough wornout bath towel. No hand towel nothing. Not worth the money. Only good thing was bus stop was close by.

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Service

Staff are generally friendly, responsive and helpful, with smooth check-ins for many guests. However, others experienced waits or unclear instructions at check-in, occasional fees for early/late arrivals, and slow resolution of maintenance issues.

Related guest reviews

4

Shivank

6 Jun 2025

·

Stayed 1 night

I had requested an early check-in, but unfortunately the apartment wasn’t ready when I arrived — cleaning hadn’t even started, which was disappointing. There was also no one present to receive me, and no instructions were provided about how to access the keys. I had to look around and eventually find someone in the building to help. That said, the location is convenient — just 4 bus stops or a 12-minute walk to Lucerne train station. The apartment was okay overall. The bathroom was a bit small, but the top-floor unit had a great, spacious balcony, which was a nice highlight.

10

muhammad

14 Oct 2025

·

Stayed 1 night

Condition of the apartment was great. All the amenities were there. They were really proactive about sharing check in info and the whatsapp number and very responsive. Provided helpful advice about area nearby

6

Andrew

31 Jul 2025

·

Stayed 2 nights

Apartment inside is good. Only complain was they changed the lobby door lock without telling us.. Called the lady and she said be there in 5 mins to open for us. We waited outside at least 20 mins and no one show up. End up some other people from the building open the door for us.

6

Matthew

6 May 2024

·

Stayed 2 nights

Overall it got the job done and is one of the cheapest options in Lucerne for a large group so I can't really complain. That being said, one room smelled faintly of smoke, and the shower drained very slowly. Also, the check in process was a mess and we had to wait a long time in the hallway for the owner to bring the keys despite communicating our arrival time up front.

10

Kevin

30 Jun 2024

·

Stayed 3 nights

We were met and escorted to accommodation very quickly upon contact. Accommodation was clean and sufficient for our needs. Requests for assistance were fulfilled quickly. Location close to Old Town meant we could walk everywhere. Kitchen facilities allowed us to relax and eat in if desired. Enjoyed our stay and would recommend Galaxy to others.

8

Umesh

28 Oct 2025

·

Stayed 2 nights

A clean well serviced compact apartment. The hosts respond promptly and in person check-in assistance was good. They helped with luggage storage after check-out. The bed is not very comfortable.

10

Donna

16 Sept 2025

·

Stayed 2 nights

Excellent location and really helpful check in process.

6

Beth

26 Jun 2025

·

Stayed 2 nights

The location is close enough to walk to the city center, beach and train station which is great. Checking in and communication was a bit difficult. We had to wait awhile for someone to come check us in even after setting up the check in time.

10

ovesh

13 Sept 2025

·

Stayed 1 night

Check in is bit tricky, when I reach to the building couldn’t find anyone but I got a call earlier the day so called the guy and within a minute he was there. Also, you need to check in before 9pm otherwise they charge I think 30 franks (whopping 60canadiN dollars ) overall good studio apartment ok for 3. Small kitchen you want to make a breakfast or any food. Not too bad for the price.

8

Regis

24 Jun 2023

·

Stayed 2 nights

Instructions on how to get to the property from the train station was very helpful. Staff were flexible with meeting at the apartment. 3 supermarkets within 100 metres, and two restaurants. Plenty of good local public transport. Clean and comfortable apartment.

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Location

Location is a strong point: walking distance (about 10–20 minutes) to Old Town and the main station, with multiple supermarkets nearby; some streets are quiet. A few guests noted a hard-to-find entrance or construction nearby.

Related guest reviews

8

Kok Hiong

11 Jun 2024

·

Stayed 1 night

The apartment is located near central Lucern, walking distance to Chapel Bridge and Lion Monument. Street parking is limited but there are a couple of public carpark close by. Staff is friendly and check in has been smooth. Good value for accommodation in central Lucern.

8

Adesola

22 Nov 2025

·

Stayed 2 nights

We were three adults: a couple and a friend. The apartment was ideal for us, with two separate bedrooms. The living room and kitchen were cozy and equipped with essential amenities. The rooms had extra blankets, which were useful for the cold winter nights. It’s conveniently located near two grocery stores, many restaurants, shopping options, and just a 5-10 minute walk to the downtown area and main train station. I highly recommend it.

8

Robert

17 Oct 2025

·

Stayed 2 nights

A few minutes walk to old town. Great location.

8

Ling

4 Dec 2024

·

Stayed 3 nights

The room is clean and spacious and only a short walk to the bus stop. The only set back is that there is no visible signboard to locate the apartment when we reached the place.

8

Karzan

10 Apr 2025

·

Stayed 2 nights

Arriving at the place was not welcoming as the place is hidden with no signage whatsoever. No front desk. Met by a nice gentleman that leads to you to your room. The place surround it was alright but a good walk to see any of the city.

10

Susan

1 Oct 2025

·

Stayed 1 night

The apartment was reasonably priced (for Lucerne). The location was very convenient for walking to all the sites. It was clean and comfortable. We also appreciated that they gave us a city discount pass.

8

Eliza

8 Sept 2025

·

Stayed 2 nights

Located in a quiet place away from the hustle bustle which was nice but that means you walk 20 mins to the centre or take a bus and fewer dining options around. Quality of the furniture was poor. The elevator wasn't working on 1 of the days. Everything else was good.

4

Tom

26 Jul 2025

·

Stayed 3 nights

There is construction going on right next to the room. The jackhammering and bulldozing started at 7am sharp. Our view was watching the heavy construction equipment go by our balcony. There is no AC, so to cool the place we needed to open the windows. Then construction dust got all over the apartment. Everything was dirty. The apartment was falling apart, kitchen facet was loose, cabinet doors barely hanging on and showerhead was super flimsy. They provided no hand towels or washclothes. The sponge that was there to wash your dishes was disgusting! Also Expedia says that laundry is avaliable, but you need to pay them $25 for 5 things. The laundry mat is a 10min walk. It is a nice location and you can walk everywhere. The apartment was spacious with a nice layout.

10

Christoph

29 Jan 2026

·

Stayed 7 nights

Die Nähe zur Altstadt und dem Bahnhof ist sehr geeignet. Die Strasse selbst ist nicht sehr befahren, also eben ruhig! Die Ausstattung der Wohnung ist ok!

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6

Diana

13 Aug 2025

·

Stayed 2 nights

Not at the center of Old Lucerne. Always travel light. You might pass the cobblestone's street and it’s hard to get with luggage’s.lol We look like stupid American there pulling our luggage’s.

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Dining

Not enough information in reviews.

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Month	Average price
January	US$127
February	US$129
March	US$110
April	US$132
May	US$198
June	US$262
July	US$291
August	US$286
September	US$240
October	US$148
November	US$108
December	US$148

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $162	5	6	7 $164	8	9 $146	10 $143
11 $166	12 $135	13	14 $182	15 $170	16 $146	17 $146
18 $164	19 $132	20	21	22 $170	23 $175	24
25 $155	26 $155	27 $130	28 $131	29 $131	30 $146	31 $146

Galaxy Apartments Lucerne

Prices for Galaxy Apartments Lucerne

Monthly average prices

About this property

Location

Room options

Basic Apartment

Deluxe Apartment, City View

Standard Apartment

Economy Studio, 1 Double Bed with Sofa Bed, City View

Business Apartment

Family Apartment

Family Apartment, 2 Bedrooms

Executive Studio

Family Apartment, Courtyard View

Basic Studio, 1 Double Bed with Sofa Bed

Standard Studio, 1 Double Bed with Sofa Bed, City View

Comfort Apartment

Classic Apartment

Basic Studio

Exclusive Apartment

Family Apartment, City View

Design Apartment

Guest reviews of Galaxy Apartments Lucerne

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Galaxy Apartments Lucerne

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $251	25	26
27 $178	28 $167	29	30 $247