Terrasse Hotel Playa del Carmen
From
41 $US
/nuit
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From
41 $US
/nuit
À propos de cet établissement
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous grâce aux nombreuses options de loisirs disponibles dans l'enceinte de l'hébergement, notamment une piscine extérieure. Cet hôtel de style Art dé...
Équipements
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous grâce aux nombreuses options de loisirs disponibles dans l'enceinte de l'hébergement, notamment une piscine extérieure. Cet hôtel de style Art déco offre aussi features l'accès Wi-Fi à Internet gratuit, une salle de séjour commune et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une consigne à bagages. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (24 h/24).
Chambres
Les 22 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Les salles de bain comprennent une douche et un sèche-cheveux.
Emplacement
En choisissant Terrasse Hotel Playa del Carmen à Playa del Carmen (Luis Donaldo Colosio), vous serez à moins de 5 minutes en voiture de Plage Playa 88 et de Plage de Punta Esmeralda. Cet hôtel se trouve à 4,2 km de Club de golf de Gran Coyote et à 6,7 km de Playa Xcalacoco.
À proximité
Mamitas Beach Club(0.5 miles)
Église Guadalupe(0.6 miles)
Plage Coco(0.6 miles)
Super Chedraui Selecto Avenida 10(0.6 miles)
Rue commerçante Quinta Avenida(0.7 miles)
Plage principale de Playa del Carmen(0.7 miles)
Mario Villanueva Madrid(0.7 miles)
Plage Avenida Colosio(0.7 miles)
Plage Playa 88(0.8 miles)
Centre commercial Quinta Alegría Shopping Mall(0.9 miles)
Plage de Punta Esmeralda(1 miles)
Rue du Cœur(1.1 miles)
Calle 12(1.1 miles)
Quai Navega(1.1 miles)
Église catholique Nuestra Señora del Carmen(1.2 miles)
Aéroport international Cozumel (CZM)(23 miles)
Aéroport international de Cancún (CUN)(35 miles)
Aéroport international de Tulum (TQO)(66.2 miles)
Navette aéroport
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Emplacement
Av 10 entre calle 56 y 58. Colonia Colosio, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Mamitas Beach Club (0.5 miles)
Église Guadalupe (0.6 miles)
Plage Coco (0.6 miles)
Super Chedraui Selecto Avenida 10 (0.6 miles)
Rue commerçante Quinta Avenida (0.7 miles)
Plage principale de Playa del Carmen (0.7 miles)
Options de chambre
7
Chambre Double Premium, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
237 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Double Premium, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 4
237 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
10
Chambre Double Deluxe, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
237 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
9
Chambre Double Deluxe, 1 grand lit
Détails de la chambre
1 Grand Lit Double
Couchages 2
188 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
12
Chambre Double Deluxe, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 4
237 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Terrasse Hotel Playa del Carmen
8.1
Très bien
Basé sur 220 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Terrasse Hotel Playa del Carmen, les commentaires soulignent un bon rapport qualité-prix dans un quartier plus calme, près de la Cinquième Avenue, avec une agréable terrasse sur le toit et une piscine, des chambres simples, et une promenade nécessaire pour rejoindre la plage et la vie nocturne animée.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Terrasse Hotel Playa del Carmen, les commentaires soulignent un bon rapport qualité-prix dans un quartier plus calme, près de la Cinquième Avenue, avec une agréable terrasse sur le toit et une piscine, des chambres simples, et une promenade nécessaire pour rejoindre la plage et la vie nocturne animée.
Le personnel est systématiquement salué pour sa chaleur, son attention et son aide. Les inconvénients courants incluent des lits durs, des nuisances sonores provenant de la rue ou des chiens, ainsi que des problèmes occasionnels d'entretien ou de propreté, sans oublier un restaurant sur place qui peut être aléatoire et l'absence de parking privé malgré certaines annonces. Attendez-vous à un hébergement simple et économique, idéal pour les voyageurs qui privilégient le rapport qualité-prix et un cadre paisible plutôt que des équipements complets.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La terrasse sur le toit et la piscine sont fréquemment appréciées, bien que certains clients aient noté une eau froide ou sale et du bruit tard le soir, et l'ascenseur peut être lent. Il n'y a pas de parking privé ; le stationnement dans la rue est utilisé à la place.
Avis de voyageur à ce sujet
4
HECTOR RUBEN
14 août 2023
·
A séjourné 2 nuits
En la publicidad dicen que tienen "Parking", pero NO es así. Solo usan la calle de enfrente del hotel como parking. La razón principal por la que escogí este hotel es porque tenía parking, pero al llegar me dijeron que NO había parking privado, solo en la calle. Es un fraude, cuidado!! Expedia debería hacer algo con hoteles fraudes que publicitan servicios que en realidad no ofrecen o NO tienen.
En la publicidad dicen que tienen "Parking", pero NO es así. Solo usan la calle de enfrente del hotel como parking. La razón principal por la que escogí este hotel es porque tenía parking, pero al llegar me dijeron que NO había parking privado, solo en la calle. Es un fraude, cuidado!! Expedia debería hacer algo con hoteles fraudes que publicitan servicios que en realidad no ofrecen o NO tienen.
10
LiLiane
27 déc. 2023
·
A séjourné 1 nuit
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
JACK
19 déc. 2023
·
A séjourné 2 nuits
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
8
TIXIAN
12 déc. 2022
·
A séjourné 1 nuit
Good enough to stay for one night. Parking was not guaranteed though
Good enough to stay for one night. Parking was not guaranteed though
2
Daniel
1 févr. 2025
·
A séjourné 5 nuits
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
10
Dale
24 janv. 2024
·
A séjourné 1 nuit
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
10
Jose
5 août 2023
·
A séjourné 1 nuit
Me gustó mucho porque el hotel tiene una muy buena relación calidad-precio. Tiene instalaciones muy limpias y bien cuidadas. De igual manera el servicio por parte de todo el personal, principalmente del área de recepción, fue ideal para que hayamos pasado una excelente estancia. El único detalle fue que no tenía estacionamiento dentro del hotel pero afuera se estacionaba muy bien.
Me gustó mucho porque el hotel tiene una muy buena relación calidad-precio. Tiene instalaciones muy limpias y bien cuidadas. De igual manera el servicio por parte de todo el personal, principalmente del área de recepción, fue ideal para que hayamos pasado una excelente estancia. El único detalle fue que no tenía estacionamiento dentro del hotel pero afuera se estacionaba muy bien.
8
Jordan
27 janv. 2024
·
A séjourné 9 nuits
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Jesus
30 nov. 2025
·
A séjourné 4 nuits
Falta estacionamiento y restaurante son basicos lo demas bien
Falta estacionamiento y restaurante son basicos lo demas bien
4
Timothy M
1 févr. 2025
·
A séjourné 12 nuits
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup signalent des chambres très propres et un service de ménage régulier, tandis que d'autres font état de moisissures, d'odeurs, d'insectes, ainsi que de salles de bains et d'équipements usés ou mal entretenus.
Avis de voyageur à ce sujet
8
Michel
6 nov. 2022
·
Personal muy amable. Pero en el cuarto se siente mucho el ruido y algunas áreas del cuarto y baño tiene hongo.
Personal muy amable. Pero en el cuarto se siente mucho el ruido y algunas áreas del cuarto y baño tiene hongo.
10
CJ
31 juil. 2023
·
A séjourné 1 nuit
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
10
Timothy
29 févr. 2024
·
A séjourné 7 nuits
Awesome staff, clean hotel, will definitely stay there again!
Awesome staff, clean hotel, will definitely stay there again!
10
JACK
19 déc. 2023
·
A séjourné 2 nuits
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
10
Juan Carlos
5 déc. 2023
·
A séjourné 1 nuit
Instalaciones limpias y confortables, buen ubicación
Instalaciones limpias y confortables, buen ubicación
2
Daniel
1 févr. 2025
·
A séjourné 5 nuits
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
10
Victoria
17 août 2025
·
A séjourné 1 nuit
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
10
paola crystal jimenez
29 août 2023
·
A séjourné 1 nuit
Todo muy limpio y la recepcionista muy amable
Todo muy limpio y la recepcionista muy amable
6
Ilja
7 nov. 2025
·
A séjourné 5 nuits
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
4
Timothy M
1 févr. 2025
·
A séjourné 12 nuits
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont simples, mais plusieurs clients ont trouvé les lits durs ou affaissés et ont noté des bruits provenant des chiens ou de la terrasse sur le toit. Des problèmes d'entretien occasionnels incluent des fuites de climatisation, une faible pression de l'eau et des serrures de porte défectueuses.
Avis de voyageur à ce sujet
6
aka
8 avr. 2024
·
A séjourné 1 nuit
Emplacement proche du centre ville mais quartier « bizzare » et sale. Les photos sont appréciables mais la piscine est petite mais agréable à vie - je ne l’ai pas testé. Nous avons juste fait une nuit mais avons changé de chambre : literie pas confortable + bruit de climatisation + aucune pression d’eau dans la douche. Je suis soulagée de n’avoir pas fait plus d’une nuit.
Emplacement proche du centre ville mais quartier « bizzare » et sale. Les photos sont appréciables mais la piscine est petite mais agréable à vie - je ne l’ai pas testé. Nous avons juste fait une nuit mais avons changé de chambre : literie pas confortable + bruit de climatisation + aucune pression d’eau dans la douche. Je suis soulagée de n’avoir pas fait plus d’une nuit.
10
Ian
14 avr. 2025
·
A séjourné 9 nuits
Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price.
Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price.
8
Jenni
12 mars 2023
·
A séjourné 4 nuits
The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
6
Robin
3 févr. 2025
·
A séjourné 3 nuits
The rooms are small and the bed is not comfortable. It’s very basic.
The rooms are small and the bed is not comfortable. It’s very basic.
8
Jose
2 janv. 2024
·
A séjourné 4 nuits
Muy bien, en recepción 24 horas, servicio de limpieza muy bien. Únicamente que no hubo conectividad a internet NUNCA. Pero el resto muy bien
Muy bien, en recepción 24 horas, servicio de limpieza muy bien. Únicamente que no hubo conectividad a internet NUNCA. Pero el resto muy bien
10
Doris
5 avr. 2024
·
A séjourné 5 nuits
My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
6
Paula
7 avr. 2024
·
A séjourné 2 nuits
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
8
Jordan
27 janv. 2024
·
A séjourné 9 nuits
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Michelle
10 avr. 2024
·
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
6
Ilja
7 nov. 2025
·
A séjourné 5 nuits
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est constamment salué pour sa gentillesse, son attention et son aide à la réception et au service de ménage. Quelques commentaires mentionnent des problèmes non résolus ou des difficultés de facturation.
Avis de voyageur à ce sujet
2
Ebony
4 févr. 2024
·
A séjourné 7 nuits
The pictures are false , false advertisememt .My family & i didnt enjoy it at all ! Staff was not helpful .the pillows had hair on it , hair was behind the bathroom door . my brother got food poisoned . we asked for a refund on the first day & we could not get it . oh and mold is in the hall way , lots & lots of mold . i do not recommend sadly !!!!
The pictures are false , false advertisememt .My family & i didnt enjoy it at all ! Staff was not helpful .the pillows had hair on it , hair was behind the bathroom door . my brother got food poisoned . we asked for a refund on the first day & we could not get it . oh and mold is in the hall way , lots & lots of mold . i do not recommend sadly !!!!
10
CJ
31 juil. 2023
·
A séjourné 1 nuit
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
6
Eduardo
4 mars 2024
·
A séjourné 3 nuits
El hotel está en buen estado, sin embargo las fotos son engañosas están muy retocadas y no representan la condición real del hotel. Personal muy atento, el servicio de facturación deficiente aún no recibo la misma. En general hay muchas opciones en PDC, yo buscaría otra.
El hotel está en buen estado, sin embargo las fotos son engañosas están muy retocadas y no representan la condición real del hotel. Personal muy atento, el servicio de facturación deficiente aún no recibo la misma. En general hay muchas opciones en PDC, yo buscaría otra.
10
LiLiane
27 déc. 2023
·
A séjourné 1 nuit
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
mitchell
8 févr. 2025
·
A séjourné 7 nuits
Great staff, nice quiet hotel.
Great staff, nice quiet hotel.
10
Claudia
31 déc. 2022
·
A séjourné 19 356 nuits
Hard working friendly staff.
Hard working friendly staff.
10
Dale
24 janv. 2024
·
A séjourné 1 nuit
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
8
Michelle
6 avr. 2025
·
A séjourné 4 nuits
Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service.
Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service.
10
Victoria
17 août 2025
·
A séjourné 1 nuit
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
10
Tyler
23 sept. 2025
·
A séjourné 1 nuit
Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced.
Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Un emplacement calme au nord du centre, près de la Cinquième Avenue et des restaurants, où de nombreux clients se sentent en sécurité. La plage et la vie nocturne animée nécessitent une promenade plus longue, et certains notent des travaux de construction et des aboiements de chiens dans la région.
Avis de voyageur à ce sujet
10
Sebastien
26 juil. 2025
·
A séjourné 1 nuit
Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.
Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.
8
Kaleph
25 nov. 2025
·
A séjourné 3 nuits
Bonito lugar, lejos del ruido de la zona, buena atención del personal, no se le puede pedir mucho por el costo, es para llegar a descansar y salir a conocer la zona, lejos de la terminal ADO
Bonito lugar, lejos del ruido de la zona, buena atención del personal, no se le puede pedir mucho por el costo, es para llegar a descansar y salir a conocer la zona, lejos de la terminal ADO
10
Victor
22 juil. 2024
·
A séjourné 1 nuit
Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!
Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!
8
Jessica
21 sept. 2022
·
A séjourné 4 nuits
Excelente servicio y atención, solo que no cuentan con estacionamiento como tal, nos estacionamos en la calle, afuera del hotel y si está a una calle de la 5ta avenida solo que la zona de comida y buen ambiente está a 15-20 min caminando.
Excelente servicio y atención, solo que no cuentan con estacionamiento como tal, nos estacionamos en la calle, afuera del hotel y si está a una calle de la 5ta avenida solo que la zona de comida y buen ambiente está a 15-20 min caminando.
10
Laura
8 mars 2025
·
A séjourné 5 nuits
Lovely!!Not far from the restaurants and the beach.
Lovely!!Not far from the restaurants and the beach.
10
Andy
27 déc. 2024
·
A séjourné 3 nuits
This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon!
This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon!
6
Paula
7 avr. 2024
·
A séjourné 2 nuits
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
8
Jordan
27 janv. 2024
·
A séjourné 9 nuits
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Michelle
10 avr. 2024
·
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
10
Eboni
6 sept. 2023
·
A séjourné 25 nuits
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Plusieurs clients ont apprécié le café/restaurant sur place pour le petit-déjeuner, les pizzas et le café, bien que certains aient signalé des fermetures, des options limitées ou des frais imprévus. Les commentaires généraux sur la restauration sont variables.
Avis de voyageur à ce sujet
10
LiLiane
27 déc. 2023
·
A séjourné 1 nuit
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
JACK
19 déc. 2023
·
A séjourné 2 nuits
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
8
Ariyon
3 janv. 2024
·
A séjourné 4 nuits
Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant.
Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant.
10
Dale
24 janv. 2024
·
A séjourné 1 nuit
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
4
Aaron
31 janv. 2024
·
A séjourné 1 nuit
The all inclusive didn't cover much. They added extra charges to our card after we left, even though we paid for the two waters we drank in the room.
The all inclusive didn't cover much. They added extra charges to our card after we left, even though we paid for the two waters we drank in the room.
10
SARAH
11 août 2022
·
A séjourné 3 nuits
Super hôtel, très bien placé à 2 pas de l'avenue principale. Très propre, le ménage était fait tous les jours avec la serpillière. L'équipe est super sympa, très serviable. Merci à Barbara pour son aide. Le restaurant de l'hôtel est très bon également. Je recommande fortement. Nous reviendrons avec plaisir.
Super hôtel, très bien placé à 2 pas de l'avenue principale. Très propre, le ménage était fait tous les jours avec la serpillière. L'équipe est super sympa, très serviable. Merci à Barbara pour son aide. Le restaurant de l'hôtel est très bon également. Je recommande fortement. Nous reviendrons avec plaisir.
8
Jordan
27 janv. 2024
·
A séjourné 9 nuits
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
10
Eboni
6 sept. 2023
·
A séjourné 25 nuits
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
6
Mohammed
26 févr. 2024
·
A séjourné 1 nuit
Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
4
Timothy M
1 févr. 2025
·
A séjourné 12 nuits
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Mathieu
17 févr. 2026
·
A séjourné 14 nuits
Tout
Tout
10
Sakina
15 févr. 2026
·
A séjourné 13 nuits
super hôtel le personnel est tellement gentil et à l’écoute séjour 10/10
super hôtel le personnel est tellement gentil et à l’écoute séjour 10/10
8
Cynthia
3 janv. 2026
·
A séjourné 4 nuits
Chambre propre, très peu de pression d’eau, piscine et rooftop désuet, très mal entretenu. Bien situé pour être a distance de marche de la 5th mais avec le calme pour dormir.
Chambre propre, très peu de pression d’eau, piscine et rooftop désuet, très mal entretenu. Bien situé pour être a distance de marche de la 5th mais avec le calme pour dormir.
8
virginie
23 déc. 2025
·
A séjourné 1 nuit
Chambre tres agréable, bien amenage pour un court sejour. Perdonnel tres gentil.
Chambre tres agréable, bien amenage pour un court sejour. Perdonnel tres gentil.
8
Steve
12 févr. 2025
·
A séjourné 3 nuits
Intéressant
Intéressant
Politiques de l’établissement
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Départ
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 35.13935111675262USD
- 2026-09-19: 34.618776269245146USD
- 2026-09-20: 33.421433741283415USD
- 2026-09-21: 33.473920931625365USD
- 2026-09-22: 33.405225009727474USD
- 2026-09-23: 34.183621020698546USD
- 2026-09-24: 33.426447338390346USD
- 2026-09-25: 33.725472907447816USD
- 2026-09-26: 34.57464434366226USD
- 2026-09-27: 34.188796770858765USD
- 2026-09-28: 34.32029851455688USD
- 2026-09-29: 33.426447338390346USD
- 2026-09-30: 34.35560405502319USD
- 2026-10-01: 34.35560405502319USD
- 2026-10-02: 34.61610293512344USD
- 2026-10-03: 34.57464434366226USD
- 2026-10-04: 35.00121643667221USD
- 2026-10-05: 34.35560405502319USD
- 2026-10-06: 34.61610293512344USD
- 2026-10-07: 35.49388562021255USD
- 2026-10-08: 34.980544113636014USD
- 2026-10-09: 35.02245410413742USD
- 2026-10-10: 34.57464434366226USD
- 2026-10-11: 36.37394721307754USD
- 2026-10-12: 35.020617830371854USD
- 2026-10-13: 34.32157601766586USD
- 2026-10-14: 35.03690544719696USD
- 2026-10-15: 34.35560405502319USD
- 2026-10-16: 35.49388562021255USD
- 2026-10-17: 35.03690544719696USD
- 2026-10-18: 34.225355710601804USD
- 2026-10-19: 35.056944496822354USD
- 2026-10-20: 35.02245410413742USD
- 2026-10-21: 35.056944496822354USD
- 2026-10-22: 35.527843537330625USD
- 2026-10-23: 34.78427537269592USD
- 2026-10-24: 35.527843537330625USD
- 2026-10-25: 35.056944496822354USD
- 2026-10-26: 35.056944496822354USD
- 2026-10-27: 36.413159765625USD
- 2026-10-28: 35.020617830371854USD
- 2026-10-29: 35.056944496822354USD
- 2026-10-30: 36.389632234096524USD
- 2026-10-31: 35.020617830371854USD
- 2026-11-01: 36.73551127052307USD
- 2026-11-02: 36.75573657703399USD
- 2026-11-03: 37.27117292575836USD
- 2026-11-04: 36.790253264808655USD
- 2026-11-05: 36.76034479150772USD
- 2026-11-06: 36.790253264808655USD
- 2026-11-07: 36.75573657703399USD
- 2026-11-08: 36.75039210004806USD
- 2026-11-09: 37.861725580787656USD
- 2026-11-10: 54.36096967048645USD
- 2026-11-11: 36.95056127929687USD
- 2026-11-12: 36.76034479150772USD
- 2026-11-13: 38.777158451843256USD
- 2026-11-14: 38.777158451843256USD
- 2026-11-15: 36.790253264808655USD
- 2026-11-16: 36.790253264808655USD
- 2026-11-17: 36.95056127929687USD
- 2026-11-18: 184.54523295822142USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 48 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Avant leur arrivée, les voyageurs doivent effectuer leur enregistrement en ligne auprès de l’hébergement depuis un lien sécurisé. Le personnel de l’hébergement demandera aux voyageurs une copie de leur pièce d’identité officielle avec photo avant leur arrivée.
Vous recevrez un e-mail contenant les instructions d’enregistrement dans un délai de 24 heures précédant votre arrivée. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Si l’hébergement propose le petit déjeuner gratuit, les enfants n’en bénéficient pas nécessairement.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Navette aéroport : 2500 MXN par véhicule, aller-retour, maximum 4 passager(s)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Services
Organisation d'excursions
Ménage
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
Concierge Services
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Piscine extérieure
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Général
Chambres non-fumeurs
Massage
Chambre familiale
Beach Sun Loungers