Cosy cottage in the beautiful market town of Northleach

The cottage was not as described as it was on 3 floors. The main bedroom was on the top floor, with no light bulbs on the stairs or in the bedroom. The bathroom was on the first (middle) floor. This made using the top floor dangerous. There were also non working bulbs in the porch making entry dangerous. Despite reporting these problems no action was taken to rectify them, The kitchen sink (U bend ) leaked and the kitchen floor was wet and soaked our feet. We put a Pyrex under the U bend to catch the water, There was no welcome pack, guidance to use facilities and no parking on site. The cottage was not of the standard of cleanliness or care we would expect and overall we felt very let down.

Toilet on first floor, stair had no railing, sparsely furnished, beds and furniture not comfortable