Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 2000 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 1200 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Yodogawa, within a 5-minute drive of Grand Front Osaka Mall and Osaka Station City. It is approximately 4.2 miles from Osaka Castle and Dotonbori, with various attractions like Umeda Arts Theater and HEP Five Shopping Mall nearby.

Are children allowed to stay at the hotel?

One child aged 5 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Smile Hotel Shin-osaka - Comfortable Stay in Osaka

Average nightly price at Smile Hotel Shin-osaka by month, last 12 months (USD)
Month	Average price
January	US$47
February	US$50
March	US$51
April	US$50
May	US$53
June	US$40
July	US$43
August	US$42
September	US$67
October	US$97
November	US$74
December	US$62

What guests think

At Smile Hotel Shin-osaka, travellers consistently praise very clean rooms, friendly staff, and a convenient location near Shin-Osaka and Nishi-Nakajima-Minamigata stations, making it a solid base for Osaka, Kyoto, or Kobe day trips.

Rooms are generally comfortable and reasonably sized for Japan, with modern fittings; a few guests noted small layouts, noisy air conditioners or fridges, and occasionally slow or unstable Wi‑Fi. Facilities such as coin laundry, vending and ice machines, multiple elevators, and self-serve lobby amenities earn approval, though the lack of an on-site smoking area is inconvenient for smokers. Breakfast is frequently described as tasty and good value with ample variety, but a minority found it basic. Expect a clean, efficient stay in a quiet, well-connected area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site coin laundry, vending and ice machines, and multiple elevators are appreciated; self-serve amenities in the lobby and microwaves are available (not on every floor). A few guests mentioned parking availability, and many noted there is no designated smoking area.

Related guest reviews

10

Abigail

9 Nov 2025

·

Stayed 6 nights

Room is big and comfy the staff is very nice and accommodating. Just like 5 min walk to station that goes straight to the tourist areas. Lots of convinis near and food. 7min walk to the bullet train station! Beds are good but pillow hard as a rock lol for me. Has two floors with laundry and dryer which is so convenient. Had ice and vending machines too. They also helped me transfer my luggage to the next hotel!

8

Masaqui

8 Sept 2025

·

Stayed 1 night

スタッフのみなさんの対応は完璧です。部屋も清潔で快適でした。喫煙室がないので禁煙室を希望する喫煙者はお気をつけください。近隣にも喫煙所はありません

8

TOMOAKI

16 Aug 2025

·

Stayed 3 nights

駐車場が助かりました

10

Patrick

20 Nov 2025

·

Stayed 3 nights

I didn't have breakfast there, so I have no opinion on it. The room was very spacious, and everything was well kept. Laundry is accessible, and coin operated. A short walk from the nearby train station

10

NOBUKO

2 Aug 2025

·

Stayed 2 nights

氷や電子レンジ、洗濯機・乾燥機など設備が整っていたことがよかった。

10

Shinichirou

13 Jul 2025

·

Stayed 1 night

施設が新しく、エレベーターも３基有ってストレス無くチェックアウト出来ました。フロントも常時スタッフが居て対応も良く安心できました。立地も良く、新大阪から適度な距離で静かですが、阪急と御堂辻線の南方駅にも近く、利便性も高いです。元々オフィス街なので飲食店が多いですし観光客も少なくゆっくり過ごすことが出来ました。

10

Ichiro

1 Mar 2026

·

Stayed 1 night

Clean room, smiling staff,self serve amenities, coin laundry on site

10

KEIKO

15 Sept 2025

·

Stayed 3 nights

部屋は綺麗だった製氷器があるのが良かった電子レンジがあるのが良かったフロントの対応が感じ良かった

10

Hon Fah

18 Oct 2025

·

Stayed 6 nights

The hotel is a short walk from Shin-Osaka station, although we more frequently used Nishi Nakajima Minamigata subway station to Umeda (2 stations away) and Namba. The room is generally bigger than most hotels in Umeda and Namba, and cheaper too. They adopt an eco-plan where the room will only be cleaned every 3 nights of stay, but no worries, they provide fresh towels everyday. There are certainly not as many shops and eateries in comparison to Umeda and Namba, but quite a handful on the other side of the subway station, including a couple of supermarkets and fast food restaurants. The hotel staffs are nice, and facilities include coin laundry, ice machine, vending machine etc. A few convenience stores near the hotel too. Didn't try their breakfast, no comment on that. We almost had our breakfast daily from Komeda Coffee nearby. Will consider staying at this hotel again, especially if we are using Shinkansen.

10

KOUICHIRO

18 Oct 2025

·

Stayed 6 nights

洗濯機、乾燥機が設置されていたのでとても助かりました。朝食は、十分な品数であり、その日の体調に合わせてバランスよく選べました。客室はシンプルで使いやすかったです。冷蔵庫はペットボトルが一晩で凍ったので少し注意。スタッフさんは丁寧な応対をしてくださいました。

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AI-generated summary based on recent guest reviews

Cleanliness

Clean rooms and well-kept facilities are a strong point, with an eco plan offering full cleaning every few nights and fresh towels daily. A few reviews reported issues such as odors, stray hairs, or dust on vents.

Related guest reviews

10

Mykhailo

9 Jun 2025

·

Stayed 2 nights

New cleqn hotel

10

Michelle

19 Dec 2025

·

Stayed 4 nights

Very clean room, friendly staff and great location. Enjoyed the view and comfort of the room. Highly recommended.

10

Chew

25 May 2025

·

Stayed 4 nights

Very clean and convenient

6

ADAM

15 Nov 2025

·

Stayed 1 night

We appreciated the helpful staff and quiet room. The location was as expected which is not that near the centre but has access to both metro and JR. The bed was quite good. Cleaning was average as there were some hairs on the bed. The two problems were 1) the quilt is not big enough for two people and a second one could not be provided and 2) the breakfast which is kind of not nice at all and was really the bare minimum for a business hotel, the hotel could take influence from APA hotel breakfast which was much more fresh and delicious. We really do not recommend the breakfast. If the hotel can fix these two things it would be a better selection for 2 people. However, if you are a single person and don't want breakfast it could be a good choice.

8

MEGUMI

24 Jul 2025

·

Stayed 1 night

フロントのスタッフの方のご対応はとても丁寧でした。気になった点は、予約をさせて頂いた部屋のエアコンの吹き出し口に酷い汚れがあり不衛生だと思いました。メンテナンスをされていない？のかと疑問に思いビックリ致しました。パジャマもクリーニングはされていると思いますが、背中の部分に汚れがついてシミになったような箇所がありました。どちらも目についてしまいましたのでご投稿をさせて頂きます。総合的には良いホテルでしたが、衛生面で気になる点が多々ありましたので改善される事を願い、宿泊者の意見としてご参考になれば幸いでございます。

10

Andrew

18 Apr 2025

·

Stayed 2 nights

Very clean, quiet, nice hotel.

8

Kunihiko

22 Sept 2025

·

Stayed 2 nights

万博で遊ぶために利用。立地もスタッフも部屋も良い。周りには美味しいご飯屋さんも多いので非常に助かる。スタッフは丁寧、対応も的確でよかった。不満点としては、部屋に金庫がない、部屋がなぜか汗臭い臭いをしている、洗面所がカビ臭い、など。個人的には気になるポイントだが、価格を考えると我慢できる範囲。新大阪駅が近いから利用者が少ないのか、駐車場に空きがあったのは助かった。車で大阪に行って泊まりたい人におすすめ。

10

のぶお

24 Jun 2025

·

Stayed 1 night

室内が綺麗でした。また清掃も行き届いています。

4

Edgardo

18 Oct 2025

·

Stayed 3 nights

La habitación estaba limpia pero tenía un fuerte olor como cigarro/humo, nos costó mucho dormir debido a ese olor, el aire acondicionado hacia mucho ruido, al igual que la refrigeradora, se les mencionó al staff y solo le decían oh sorry. La limpieza de las habitaciones es cada 4 días, paños si los cambian diarios. Si esta lloviendo puedes pedir una sombrilla y te la prestan sin costo adicional. La lavandería está bien el precio.

8

Toru

21 Dec 2025

·

Stayed 1 night

部屋は清潔でフロントの対応もよかった

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Rooms

Rooms are comfortable and often larger than typical business hotels, with practical layouts and storage. Some guests found certain rooms small, experienced noise from AC or nearby trains, and noted Wi‑Fi can be inconsistent.

Related guest reviews

6

WEICHUN

15 Aug 2024

·

Stayed 2 nights

The air conditioner is too noisy.

8

Savannah Renee

5 Apr 2025

·

The hotel is within walking distance of shin-osaka station. When checking in staff were friendly and accommodating to the fact that we did not speak Japanese. The room has under bed storage which helped with keeping our luggage out of the way. The only thing that I did not like was that there is a step down to get into the washroom, I believe it is to help prevent flooding if the shower/bathtub overflow but I forgot about it a couple times and almost tripped.

10

Yuan hui

19 Dec 2025

·

Stayed 2 nights

clean room, and in good size

6

Zachary

28 Oct 2024

·

Stayed 4 nights

Wifi is barely usable on most floors outside of the lobby and half the time it said the password was wrong. Otherwise the hotel is great and in a very good location.

6

Azusa

2 Sept 2024

·

Stayed 1 night

壁が薄い以外は特に気にならなかったです。綺麗で快適な宿でした。

10

Fere Erika

7 May 2025

·

Stayed 7 nights

Spacious, clean and staff were very helpful. Walking distance to Shinosaka Station.

6

Takahiro

3 Apr 2025

·

Stayed 1 night

Wi-Fiが弱すぎます。水が出るのと同じように客室の設備として必要なものだと思いますし、そこも含めた価格だと思います。ちょっと使い物にならなくてスマホのテザリングで対処を強いられました。その他は特に不満もなかっただけに余計に残念です。

10

Patrick

20 Nov 2025

·

Stayed 3 nights

I didn't have breakfast there, so I have no opinion on it. The room was very spacious, and everything was well kept. Laundry is accessible, and coin operated. A short walk from the nearby train station

10

Yuen Yee

2 Oct 2025

·

Stayed 3 nights

Room is very spacious and clean, about 6 -8 minutes walking distance to metro and shin osaka station, very convenient.

8

Thomas

15 Apr 2025

·

Stayed 3 nights

Noise from nearby trains.

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Service

Staff are widely praised as friendly, professional, and helpful, with smooth check-in/out and useful assistance like luggage storage and loaned items. Isolated complaints mention a check-in mishap or uneven breakfast room handling.

Related guest reviews

10

Shuka

13 Jul 2025

·

Stayed 1 night

遅い時間のチェックインにも関わらずフロントの方が丁寧で優しかった。ありがとうございました。

10

Arrun

16 Nov 2025

·

Stayed 5 nights

Staff extremely helpful, rooms larger than expected.

10

Andrea Giselle

20 Oct 2025

·

Stayed 4 nights

We LOVED our stay at Smile Hotel. It is our first time in Japan. From the services and amenities, everything was EXCEPTIONAL. We loved the helpful staff, even though they were not speaking english, we manage to communicate with the translator. I forgot an adapter for my laptop and I needed one as I was writing a final exam during my stay and they lended me one. I also needed a ethernet cable and I found one when I arrived. For western residents wondering about the bed sizes, we are a chubby couple and their double bed was more than enough for both of us. They have laundry with auto-detergent (meaning you don't need to add detergent as it has itself), they can provide you an iron at the front desk. I’ll just say that if you have any question about something you may need, don’t hesitate to ask them, they will answer you and if they can they will definitely help you too :) Thank you so much! We are looking forward to staying with you again! ❤️

10

Eunbin

2 May 2025

·

Stayed 2 nights

All the front desk staff I interacted with were helpful and friendly! Very clean, close to the metro station and lots of food options nearby. Would recommend.

10

Jan Vincent

21 Nov 2025

·

Stayed 2 nights

Friendly and very helpful staff. Check-in and check-out was easy and simple. Location was very convenient.

10

Gene

10 Dec 2025

·

Stayed 2 nights

Excellent staff all around. So welcoming and helpful. Large, clean room with good amenities. Great heated toilet & good shower.

10

Minjeong

13 Sept 2025

·

Stayed 3 nights

Staffs are welcoming and very kind

4

なおひさ

6 Jul 2025

·

Stayed 1 night

チェックインしようとしたら他の客にカードキーを渡していた

10

masayuki

29 Aug 2025

·

Stayed 1 night

チェックインもスムーズに行えて非常に良かった

10

Gordon

12 Oct 2025

·

Stayed 1 night

Booked this hotel for a friend and they had a great experience with how accommodating hotel staffs were

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Location

Walkable to Shin-Osaka and Nishi-Nakajima Minamigata stations, the location is convenient for transit and day trips; the neighborhood is generally quiet and feels safe. Some found the immediate area less lively or a longer walk with luggage.

Related guest reviews

10

Yuuko

19 Nov 2025

·

Stayed 1 night

西中島南方駅から歩いて2〜3分くらいでした。お部屋は清潔で広く、滞在中は静かに過ごせました。翌朝は新大阪駅まで歩きましたが、10〜15分くらいで到着！利便性も快適さも大満足のホテルです。

10

Meriem

27 Nov 2025

·

Stayed 1 night

Clean and in a convenient and quiet location

8

KIT NGAN

16 Oct 2025

·

Stayed 1 night

鄰近車站

10

Olivia

24 May 2025

·

Stayed 6 nights

It’s about 8 min walk to subway and 13 min walk to Shinkansen station. Not much see in that area. Staffs are very helpful and friendly. Price is very reason.

10

Yuen Yee

2 Oct 2025

·

Stayed 2 nights

Last week, we spent two nights in here and the we went to Kyoto and came back to Smile Shin Osaka Hotel for another three nights. The staffs are very nice and two beds room is very spacious and clean. The hotel is only few 6-8 minutes walk to Metro and Shin Osaka Eki, is very convenient and the location is quite, we had a good sleep every night. Lawson is just opposite to the hotel, good!! Will book this hotel again if we visit Osaka again.

6

Haluna

10 Sept 2025

·

Stayed 1 night

The hotel itself is ok but nothing great to look forward to. The surrounding area is run down and near a freeway overpass. They seem to largely cater to cost-conscious tourists. Would advise staying near Umeda station instead.

10

hiroyuki

10 Dec 2025

·

Stayed 1 night

綺麗で良いです。新大阪駅から徒歩10分くらいです。朝食は食べていません。

10

Shinichirou

13 Jul 2025

·

Stayed 1 night

施設が新しく、エレベーターも３基有ってストレス無くチェックアウト出来ました。フロントも常時スタッフが居て対応も良く安心できました。立地も良く、新大阪から適度な距離で静かですが、阪急と御堂辻線の南方駅にも近く、利便性も高いです。元々オフィス街なので飲食店が多いですし観光客も少なくゆっくり過ごすことが出来ました。

10

Michael

17 Oct 2025

·

Stayed 3 nights

Great location and close to the train. Really nice hotel and staff. Great breakfast

10

Hon Fah

18 Oct 2025

·

Stayed 6 nights

The hotel is a short walk from Shin-Osaka station, although we more frequently used Nishi Nakajima Minamigata subway station to Umeda (2 stations away) and Namba. The room is generally bigger than most hotels in Umeda and Namba, and cheaper too. They adopt an eco-plan where the room will only be cleaned every 3 nights of stay, but no worries, they provide fresh towels everyday. There are certainly not as many shops and eateries in comparison to Umeda and Namba, but quite a handful on the other side of the subway station, including a couple of supermarkets and fast food restaurants. The hotel staffs are nice, and facilities include coin laundry, ice machine, vending machine etc. A few convenience stores near the hotel too. Didn't try their breakfast, no comment on that. We almost had our breakfast daily from Komeda Coffee nearby. Will consider staying at this hotel again, especially if we are using Shinkansen.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as tasty and good value with a wide selection; coffee quality was praised in one review. A few guests felt the spread was basic or not appealing.

Related guest reviews

10

angela

26 Oct 2025

·

Stayed 4 nights

Easy walk to Shin Osaka if you use exit 6. Great breakfast, lots of choices.

10

Linzi

21 May 2025

·

Stayed 4 nights

A wonderful hotel with everything needed for a comfortable stay. Nice large breakfast area with a good selection of food for all tastes, including cereal, croissant, bread, juices . Walkable to Osaka train station, highly recommend.

10

??

5 Aug 2025

·

Stayed 1 night

リーズナブルなのに、清潔で対応もよく快適でした。朝食もおいしかった。

10

Nabil

27 Oct 2025

·

Stayed 1 night

Breakfast was great. So many options.

10

Alison

13 Apr 2025

·

Stayed 2 nights

Very clean and comfortable. Kind and helpful staff. On site breakfast buffet with great variety and good coffee!

10

ユウコ

28 Jul 2025

·

Stayed 1 night

駅から近く、周りにコンビニもあり便利でした。朝食が美味しいかった！お部屋も綺麗でした。また、利用させていただきたいです。

6

ADAM

15 Nov 2025

·

Stayed 1 night

We appreciated the helpful staff and quiet room. The location was as expected which is not that near the centre but has access to both metro and JR. The bed was quite good. Cleaning was average as there were some hairs on the bed. The two problems were 1) the quilt is not big enough for two people and a second one could not be provided and 2) the breakfast which is kind of not nice at all and was really the bare minimum for a business hotel, the hotel could take influence from APA hotel breakfast which was much more fresh and delicious. We really do not recommend the breakfast. If the hotel can fix these two things it would be a better selection for 2 people. However, if you are a single person and don't want breakfast it could be a good choice.

8

Leanne

16 Jun 2025

·

Stayed 2 nights

Clean with basic amenities for a reasonable price. Walking distance to train station. Great buffet breakfast . Excellent staff.

10

laurent

29 Aug 2025

·

Stayed 1 night

Très bon hôtel. Tout neuf et super bien placé que ce soit pour aller dans les bons quartiers d Osaka ou se connecter avec les autres villes via le shinkanzen. Petit dej super agréable aussi avec des produits frais cuisinés. Rien à redire c est parfait.

10

Michael

17 Oct 2025

·

Stayed 3 nights

Great location and close to the train. Really nice hotel and staff. Great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $52	19 $47	20	21 $60	22 $63	23 $66	24 $91
25 $38	26 $40	27 $63	28 $58	29 $69	30 $64	31 $157

Su	Mo	Tu	We	Th	Fr	Sa
1 $61	2 $39	3 $40	4 $42	5 $46	6 $59	7 $315
8 $54	9 $43	10 $48	11 $48	12 $53	13 $72	14 $298
15 $43	16 $43	17 $45	18 $48	19 $55	20 $98	21 $180
22 $83	23 $42	24 $45	25 $50	26 $49	27 $61	28 $98
29 $42	30 $43

Smile Hotel Shin-osaka

Prices for Smile Hotel Shin-osaka

Monthly average prices

About this property

Location

Room options

Basic Twin Room

Basic Double Room

Guest reviews of Smile Hotel Shin-osaka

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Smile Hotel Shin-osaka

Prices for upcoming dates