Sugar Beach Resort PH02

We love this resort.. if feels like it's in the center of everything and has 7 miles of walkable beach with gorgeous views.. turtles.. flowers.. foliage. The pool is nice and right off the beach.. hottub is perfect temp.. we meet amazing people every night in the hottub and learned all the adventures. A

The room was dated, but the property as a whole was fantastic. Amazing snorkeling right off the beach, nice hot tub, pool, and sauna. Very friendly guests and residents out and about in the evening. Beautiful beach and morning views.

The condo was great, had everything we needed for a beach day! Also loved the grounds! The pool and hot tub were great! As well as the “Sand Witch” shop!

The good: the parking was free, the mattress was decent, the kitchen had all of the essentials and was pretty clean, the pool and jacuzzi were great for our 6 yr old. The bad: location was on a highway so there was quite a bit of road noise (+ 3 sirens the first night), it sounded like a thunder storm every time someone opened their sliding door, the condo itself was outdated with clear remodeling but no attempt to cover (e.g. light fixture replaced but wall behind not smooth or patched), the beach was really close but not great as the waves were bigger and current strong so our 6 yr old could not swim, the water was not clear and the sand was coarse so we drove to other beaches that were nicer in those respects, wifi was very slow. The ugly: we saw a cockroach several times in the bathroom, there was only one extra tp roll to last us 4 days so we had to buy some more, the towels had stains on them, the shower didn't drain well, and the management office where you check in smelled like pee. Overall, not bad if you're on a budget and have a rental car to go to other beaches but def a solid 3 star property with zero frills. If you want a swimmable beach on your doorstep and don't have a rental car I would spend more for another spot. This is not a trendy place and there were mostly older folks there. We were not as impressed with Maui after having a magical time at the Big Island so if you haven't decided, go to there. And do not do the Road to Hana if you get car sick!

The entry key code wouldnt work, tried several times, took the main help line forever to pick-up, the on-site staff stayed but left even though i hadnt gotten in the room, the chatbot got back to me late in the evening. Finally, was able to get a code to work. Nevertheless a bit nerve racking. Otherwise, everything else was very nice. Liked it was on main level, made it easy to access beach, the rooms were nice so you couldnt hear neighbors through the walls and there were ample parking.

View unobstructed and parking was good

Had a gift bag waiting for us! Easy pool and beach access

Air conditioner was a hit and miss, intermittently worked, towels / bathroom rug was very dirty / aged - not usable at all, hot tub was out of service, shower tiles appeared dirty - showered with flip flops, the trails to the beach and beach view saved the over all score. Overall, “ok” but didn’t go to Maui for the hotel so trip was just fine.

All of it except for check in is great - the pool and the location are great. For Maui I recommend this place for an economical no frills getaway. The people there at the pool are super fun but chill. The condo we had was really cute - good directions on how to use - plan to walk a lot or uber eats.

We loved the fact that it was right on the beach. Convenient to everything. Clean condo, clean grounds, clean pool and hot tub. View was excellent.

Too old! Needs new countertops, carpet awful and filthy. Shower too small. Old wasteful toilet. Ugly old, dirty uncomfortable couch. Tv bad.

The exterior of the property was old and visually ugly, but the room was very comfortable and the cleanliness was excellent.

I think this resort can be a bit hit and miss. The location was absolutely spectacular but the particular apartment we stayed in was rather dated, not very clean and I think a lot of people would have complained about it. I hadn't understood that the apartments are "owned" by people and let out as holiday rentals by companies when they're not there - I assume some sort of timeshare arrangement - and so you can either get something absolutely great or something mediocre. We didn't luck out unfortunately, with mildew and scale around the shower tray in the bathroom, along with really dusty AC and no cleaning products available to use. The dishwasher also didn't work. In the welcome book, it states that it's been given a thorough clean (which I doubt) and that any cleaning products aside from laundry detergent, dish soap and dishwasher tablets are a guest's responsibility. I was reluctant to spend more money on cleaning products for a week, especially considering they'd go to waste. However, the positives were having a nice balcony (lanai) with an amazing view, a washing machine and dryer, good wifi and free parking! The location was also great - you're not far from Kihei or Kahului and there are plenty of food and shopping options in both of those. The pool looked nice although we didn't use it and the resort itself was quiet and right on the beachfront.

I liked just the position, on the beach. I don't like how was looking inside, old and smelly, on the balcony everything was dusty, you couldn't sit and enjoy the view. Should be remodeled all the resort. Has 3 falling stars.

While the location and the feeling of an almost private beach was awesome, as well as the proximity to Ululani’s shave ice and a small ABC store, the unit itself was outdated, had cobwebs in the corners, and a terrible AC unit. It barely cooled off the space and we were there at a time when the weather wasn’t that terribly hot. Even at night, the unit didn’t seem to cool significantly. I would love to say I’d come and stay again since everything around the property and the pool and beach access were amazing, but we probably won’t.

The room was clean, but the bed was not comfortable at all.

Air conditioner was a hit and miss, intermittently worked, towels / bathroom rug was very dirty / aged - not usable at all, hot tub was out of service, shower tiles appeared dirty - showered with flip flops, the trails to the beach and beach view saved the over all score. Overall, “ok” but didn’t go to Maui for the hotel so trip was just fine.

Unit required updating, deep cleaning and fresh paint

The carpets were dirty and the vents in the bathroom were very dirty. Also there were at least three lizards in the unit. What we did like was the ocean view and the outside grounds.

We loved the fact that it was right on the beach. Convenient to everything. Clean condo, clean grounds, clean pool and hot tub. View was excellent.

Unit was dated and in need of repair. Excellent view. No cooler on site for use but otherwise well stocked.

Location was great and beach was beautiful. Only complaints- beds were incredibly hard and the washing machine didn’t work.

The room was dated, but the property as a whole was fantastic. Amazing snorkeling right off the beach, nice hot tub, pool, and sauna. Very friendly guests and residents out and about in the evening. Beautiful beach and morning views.

The good: the parking was free, the mattress was decent, the kitchen had all of the essentials and was pretty clean, the pool and jacuzzi were great for our 6 yr old. The bad: location was on a highway so there was quite a bit of road noise (+ 3 sirens the first night), it sounded like a thunder storm every time someone opened their sliding door, the condo itself was outdated with clear remodeling but no attempt to cover (e.g. light fixture replaced but wall behind not smooth or patched), the beach was really close but not great as the waves were bigger and current strong so our 6 yr old could not swim, the water was not clear and the sand was coarse so we drove to other beaches that were nicer in those respects, wifi was very slow. The ugly: we saw a cockroach several times in the bathroom, there was only one extra tp roll to last us 4 days so we had to buy some more, the towels had stains on them, the shower didn't drain well, and the management office where you check in smelled like pee. Overall, not bad if you're on a budget and have a rental car to go to other beaches but def a solid 3 star property with zero frills. If you want a swimmable beach on your doorstep and don't have a rental car I would spend more for another spot. This is not a trendy place and there were mostly older folks there. We were not as impressed with Maui after having a magical time at the Big Island so if you haven't decided, go to there. And do not do the Road to Hana if you get car sick!

While the location and the feeling of an almost private beach was awesome, as well as the proximity to Ululani’s shave ice and a small ABC store, the unit itself was outdated, had cobwebs in the corners, and a terrible AC unit. It barely cooled off the space and we were there at a time when the weather wasn’t that terribly hot. Even at night, the unit didn’t seem to cool significantly. I would love to say I’d come and stay again since everything around the property and the pool and beach access were amazing, but we probably won’t.

The room was clean, but the bed was not comfortable at all.

Great location wonderful property great proximity to the town of Kihei. Walk from your room right to the beach or the pool. good swimming and walking beach, the room was simple but very nice. It had all the amenities to I'm going to smoothie or Margarita to making a waffle for your breakfast would stay here again!

Perfect location. Property is very outdated, but everything was clean and functional. Plenty of supplies were provided including toiletries, towels, and coffee. The main problem for us was bad or essentially no Wi-Fi in the room.

We had a side tower view which was amazing. We saw an amazing sunset every night. Unit had outstanding amenities. From cookware to utensils to spices and dishes, towels, etc.. All our needs were met. I want to rent this unit again!

Nice condo, but sofa bed very uncomfortable.

Very nice, clean, quiet , and well equipped. Close to many good places. Very friendly staff.

No shampoo or conditioner in the room , was instructed to make a cal to speak to headquarters for such a simple thing .

I liked that when the smoke detector started beeping, I called the maintenance phone number and the problem was solved immediately.

The entry key code wouldnt work, tried several times, took the main help line forever to pick-up, the on-site staff stayed but left even though i hadnt gotten in the room, the chatbot got back to me late in the evening. Finally, was able to get a code to work. Nevertheless a bit nerve racking. Otherwise, everything else was very nice. Liked it was on main level, made it easy to access beach, the rooms were nice so you couldnt hear neighbors through the walls and there were ample parking.

Great beach, great view. Small shower and no phone service except for wifi which was ok, but asking us to strip the sheets and take out the trash? Not ok The Sandwich Shop on property is great

Office manager/clerk was not nice and not very helpful that day Trouble toilet but plumber was very nice

This was exactly what we were looking for when booking our stay. Plenty of space, nice veiws, late dinning options, quiet neighbors, clean, nice and friendly staff, ect. Only down side during our stay was someone pulled the fire alarm at 4am (not managments fault at all, nor common when asking others who frequented the resort). The problem was the alarm went off for 2 hours before managment could be contacted to turn them off which was quite difficult to deal with till 6am after just flying in. Also sits along a main road that could get quite noisey sometimes... including in the night. outside of that not a bad experience at all. I would definitely book with this place again due to understandi uncontrolable thing's, and ease of placment. (Not in the middle of kehei and easy to get to all main roads and areas).ng y

All of it except for check in is great - the pool and the location are great. For Maui I recommend this place for an economical no frills getaway. The people there at the pool are super fun but chill. The condo we had was really cute - good directions on how to use - plan to walk a lot or uber eats.

Property was very clean the ocean view was excellent I must say I'm not really used to checking in with two different hosts that is a first for me I probably wouldn't like to do that again but I understand why they do it but it was easy there was no hangups so I would recommend this to other people

My best friend and I both got teary eyed when we first walked into our room and saw the fabulous view from the lanai! So close to the ocean! The condo was well equipped and served the purpose for our stay. It was nice to have the basics (salt, pepper, cooking spray, paper towel, coffee and filters) there for us to use. I do think some furniture upgrades would be nice because I found the seating very uncomfortable (dining table chairs and couch) Also, a deep cleaning would be a good idea (window shades and bathroom floor in particular) While the staff in the concierge was very friendly, I think they could be more informative and knowledgeable of attractions and excursions because we were a bit misled by a couple of recommendations.

We love this resort.. if feels like it's in the center of everything and has 7 miles of walkable beach with gorgeous views.. turtles.. flowers.. foliage. The pool is nice and right off the beach.. hottub is perfect temp.. we meet amazing people every night in the hottub and learned all the adventures. A

Location most of all as we were there for an event nearby. Room view amazing. Appreciate washer/dryer in unit

I loved that this was a bit more secluded than the dense condo areas, yet still central to all of the activities we wanted to do. Would definitely stay there again

Good location, easy access to beach

The good: the parking was free, the mattress was decent, the kitchen had all of the essentials and was pretty clean, the pool and jacuzzi were great for our 6 yr old. The bad: location was on a highway so there was quite a bit of road noise (+ 3 sirens the first night), it sounded like a thunder storm every time someone opened their sliding door, the condo itself was outdated with clear remodeling but no attempt to cover (e.g. light fixture replaced but wall behind not smooth or patched), the beach was really close but not great as the waves were bigger and current strong so our 6 yr old could not swim, the water was not clear and the sand was coarse so we drove to other beaches that were nicer in those respects, wifi was very slow. The ugly: we saw a cockroach several times in the bathroom, there was only one extra tp roll to last us 4 days so we had to buy some more, the towels had stains on them, the shower didn't drain well, and the management office where you check in smelled like pee. Overall, not bad if you're on a budget and have a rental car to go to other beaches but def a solid 3 star property with zero frills. If you want a swimmable beach on your doorstep and don't have a rental car I would spend more for another spot. This is not a trendy place and there were mostly older folks there. We were not as impressed with Maui after having a magical time at the Big Island so if you haven't decided, go to there. And do not do the Road to Hana if you get car sick!

Located in a prime spot if you want to travel the whole island. Plus everything you need is within a 10 minut drive.

Great location wonderful property great proximity to the town of Kihei. Walk from your room right to the beach or the pool. good swimming and walking beach, the room was simple but very nice. It had all the amenities to I'm going to smoothie or Margarita to making a waffle for your breakfast would stay here again!

All of it except for check in is great - the pool and the location are great. For Maui I recommend this place for an economical no frills getaway. The people there at the pool are super fun but chill. The condo we had was really cute - good directions on how to use - plan to walk a lot or uber eats.

Easy access from airport, nice beach!

Right on the beach! Condo was nicely furnished, they provided beach chairs and ice chest which was really convenient. Great location, ready saves to dining, shopping and activities. Initially we had an issue, we paid for an ocean view but were given a partial view. After being given the run around we were moved to an ocean view. Minor issues with the appliances but those were quickly fixed. Overall great experience would recommend. Reasonably priced, family friendly.

Good location. It would have been good if they changed the bedsheets at least every other day but they were never changed, just bed made with same sheets. Breakfast was good.

The beach was in your backyard. I’ve seen multiple turtles. There’s a cute delicious deli on the property. Away from the busy areas but close enough for a short drive. Just a perfect getaway

The condo was great, had everything we needed for a beach day! Also loved the grounds! The pool and hot tub were great! As well as the “Sand Witch” shop!

The apartment was good with all amenities. The inconvenience was lack of a proper restaurant and convenience store. Unless one has a car no nearly place to buy grocery and necessary things to cook in the apartment. There was only a deli where we could buy sandwich and such eatables. We had to take a taxi whenver we wanted to buy anything like milk, bread etc. No regular public transport either. Though we had a nice apartment with all kitchen utensils we could not cook anything during our stay. It is a shame that the owners could not provide transport once or twice a week to nearby grocery store for people who have no car. We paid so much for the apartment and it is a pity we had to buy cooked food most of the time from the only deli in the premises.

Great beach, great view. Small shower and no phone service except for wifi which was ok, but asking us to strip the sheets and take out the trash? Not ok The Sandwich Shop on property is great

All of it except for check in is great - the pool and the location are great. For Maui I recommend this place for an economical no frills getaway. The people there at the pool are super fun but chill. The condo we had was really cute - good directions on how to use - plan to walk a lot or uber eats.

Great view of the ocean and a well appointed condo. Snack bar is not for everyone but the food was good. Centrally located to the bigger areas and the harbor. A good price point for a nice quiet vacation. We will return