Hotel Cusco Plaza Saphi
From
$58
/ night
Select dates to see prices and availability
From
$58
/ night
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a communal living room. This Colonial hotel also features tour/ticket assistance and a vending machine. If you'd like to spend the...
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a communal living room. This Colonial hotel also features tour/ticket assistance and a vending machine. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Business amenities
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
Dining
Grab a bite from the grocery/convenience store serving guests of Cusco Plaza Saphi. A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 49 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Location
With a stay at Cusco Plaza Saphi, you'll be centrally located in Cusco, just a 3-minute walk from Plaza de Armas and 10 minutes by foot from San Pedro Market. This hotel is 0.2 mi (0.3 km) from Museo Irq’i Yachay and 0.2 mi (0.3 km) from Museum of Contemporary Art.
What's nearby
Museo de Plantas Sagradas Magicas y Medicinales(0.1 miles)
Plaza de Armas(0.2 miles)
Museo Irq’i Yachay(0.2 miles)
Museum of Contemporary Art(0.2 miles)
Casa Garcilaso(0.2 miles)
Museo Histórico Regional(0.2 miles)
ChocoMuseum(0.2 miles)
Museu Historico Regional(0.2 miles)
Plaza El Regocijo(0.2 miles)
Plaza Sán Cristobal(0.2 miles)
Museo de Historia Natural(0.3 miles)
Calle Marquez(0.3 miles)
Church of the Company of Jesus(0.3 miles)
La Merced Church(0.3 miles)
Iglesia de La Compañía de Jesús(0.3 miles)
The nearest major airport is Alejandro Velasco Astete Intl. Airport (CUZ)(3.6 miles)
Airport shuttle
Tour Desk
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Location
Calle Saphi 486, Santa Ana, Cusco, Peru
Museo de Plantas Sagradas Magicas y Medicinales (0.1 miles)
Plaza de Armas (0.2 miles)
Museo Irq’i Yachay (0.2 miles)
Museum of Contemporary Art (0.2 miles)
Casa Garcilaso (0.2 miles)
Museo Histórico Regional (0.2 miles)
Room options
18
Basic Double Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
248 ft²
Wi-Fi (Free)Private Bathroom
14
Basic Triple Room
Room details
3× Twin Beds
Sleeps 2
248 ft²
Wi-Fi (Free)Private BathroomSmart TV
12
Single Room
Room details
1 Full Bed
250 ft²
Wi-Fi (Free)Private Bathroom
19
Basic Quadruple Room
Room details
1 Full Bed
and 2 Twin Beds
344 ft²
Wi-Fi (Free)Private Bathroom
12
Basic Twin Room
Room details
2 Twin Beds
Sleeps 2
248 ft²
Wi-Fi (Free)Private Bathroom
Guest reviews of Hotel Cusco Plaza Saphi
8.2
Very good
Based on 149 verified reviews
Who stays here?
Family
100%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Cusco Plaza Saphi, travelers praise the central, historic setting and friendly staff, but note an older property with some wear, variable room quality, and a mix of strong and weak experiences across maintenance and breakfast.
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What guests think
At Hotel Cusco Plaza Saphi, travelers praise the central, historic setting and friendly staff, but note an older property with some wear, variable room quality, and a mix of strong and weak experiences across maintenance and breakfast.
Some guests get clean, cozy or spacious rooms, while others encounter basic or dated spaces, maintenance problems with hot water, TV or showers, and inconsistent Wi-Fi. Housekeeping is inconsistent, and service feedback ranges from very helpful to poor communication, with a few reports involving laundry or stored items. Breakfast quality varies and ends early with no takeaway for tours in several comments; Wi-Fi can be unreliable; there is no elevator. A practical base for sightseeing if you can accept some rough edges.
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AI-generated summary based on recent guest reviews
Facilities
Historic building with attractive courtyards and lounges, but parts feel worn and there is no elevator. Luggage storage and a lobby coca tea station are available.
Related guest reviews
10
Ryssandro
Feb 20, 2026
·
Stayed 1 night
Hotel grande, num prédio historio lindo, porém o quarto quarto era bem básico e bem fraco.
Hotel grande, num prédio historio lindo, porém o quarto quarto era bem básico e bem fraco.
8
Sahil
Jul 28, 2024
·
Stayed 1 night
Very quite, lot of couches outside to chill or hangout with friends
Very quite, lot of couches outside to chill or hangout with friends
10
Jackie
May 17, 2025
·
Stayed 1 night
Nice staff. Very dark stairway is my only neg feedback.
Nice staff. Very dark stairway is my only neg feedback.
6
Laura
Jan 14, 2026
·
Stayed 2 nights
Comfortable, pleasant staff but a bit tatty around the edges and breakfast was limited.
Comfortable, pleasant staff but a bit tatty around the edges and breakfast was limited.
8
Anne
Nov 5, 2025
·
Stayed 2 nights
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
10
JOSEPH
Jan 25, 2024
·
Stayed 1 night
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
10
Wilfredo
Oct 9, 2025
·
Stayed 3 nights
Muy buena ubicación, precio justo, permiten guardar tu equipaje antes del check in o después del check out
Muy buena ubicación, precio justo, permiten guardar tu equipaje antes del check in o después del check out
10
Sam
Jan 2, 2025
·
Stayed 4 nights
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
8
Jake
Mar 22, 2024
·
Stayed 1 night
Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile
Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile
10
Rosy
Oct 2, 2023
·
El personal muy bien! Y las facilidades muy bonitas, fácil acceso a la plaza de armas
El personal muy bien! Y las facilidades muy bonitas, fácil acceso a la plaza de armas
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests found rooms and bathrooms clean, but multiple reviews cite poor housekeeping, mold, and missed or superficial cleaning.
Related guest reviews
8
Jose
Sep 19, 2025
·
Stayed 2 nights
The place is an old house transformed in to hote just a couple blocks from the plaza de armas so you will have no issues whit Tours transportation. Rooms are clean an space in general is comfortable.
The place is an old house transformed in to hote just a couple blocks from the plaza de armas so you will have no issues whit Tours transportation. Rooms are clean an space in general is comfortable.
2
Mads
Jan 5, 2026
·
Stayed 3 nights
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
8
Vladimir
Jun 21, 2025
·
Stayed 5 nights
Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok. I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible. Condition of the bathroom was poor. Tap and toilet have leakage. Breakfast was so so, not bad not terrible.
Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok. I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible. Condition of the bathroom was poor. Tap and toilet have leakage. Breakfast was so so, not bad not terrible.
8
Vagner
Apr 11, 2024
·
Stayed 6 nights
Quarto confortável, limpo. Excelente localização Café da manhã razoável.
Quarto confortável, limpo. Excelente localização Café da manhã razoável.
8
Jose
Sep 4, 2025
·
Stayed 1 night
Great balance cost and quality. Clean, confy, near
Great balance cost and quality. Clean, confy, near
4
Jessica
May 17, 2024
·
Stayed 5 nights
Limpeza extremamente precária, o chão do box oleoso, o próprio box tinha catarro de algum outro hospede, quando foi solicitado limpeza dos quartos, somente dobraram as roupas de cama. Cama bem desconfortável e café da manhã um tanto fraco. A localização é boa e embora seja relativamente barata a diária é o tipo de barato que sai caro.
Limpeza extremamente precária, o chão do box oleoso, o próprio box tinha catarro de algum outro hospede, quando foi solicitado limpeza dos quartos, somente dobraram as roupas de cama. Cama bem desconfortável e café da manhã um tanto fraco. A localização é boa e embora seja relativamente barata a diária é o tipo de barato que sai caro.
10
JULIAN
Nov 18, 2025
·
Stayed 1 night
Mi experiencia en este hotel fue excelente de principio a fin. El personal fue siempre amable, atento y dispuesto a ayudar en todo momento. Las habitaciones son amplias, muy limpias y cuentan con todas las comodidades necesarias para una estancia cómoda.
Mi experiencia en este hotel fue excelente de principio a fin. El personal fue siempre amable, atento y dispuesto a ayudar en todo momento. Las habitaciones son amplias, muy limpias y cuentan con todas las comodidades necesarias para una estancia cómoda.
8
Anne
Nov 9, 2025
·
Stayed 1 night
Great breakfast, clean room, quiet, very centrally located
Great breakfast, clean room, quiet, very centrally located
8
Jake
Mar 22, 2024
·
Stayed 1 night
Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile
Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile
4
Simon
Apr 26, 2025
·
Stayed 2 nights
When we booked our stay, the hotel had a 8.2 rating. On a good day we would give it a 5.0 rating. We stayed in two different rooms, both had mold on the bathroom ceilings. The cleaning standard were also very poor with dirty towels and other people’s hairs on the floors. In one of the rooms the shower battery didn’t work and the bathroom smelled of pee. Moreover, the breakfast session was run by only one women (incl. cutting fruits, cooking eggs, cleaning, etc), who was running around to try and make the many guests satisfied, we felt very sorry for her and think the hotel ought to have more personelle to help with the breakfast. For example, when we were at breakfast, all guest ate their breakfast with spoons and knives only as the women simply didn’t have time to wash some forks. The hotel was very cheap and the rooms mirrored that. This was the worst hotel in we stayed in during our three weeks in Peru.
When we booked our stay, the hotel had a 8.2 rating. On a good day we would give it a 5.0 rating. We stayed in two different rooms, both had mold on the bathroom ceilings. The cleaning standard were also very poor with dirty towels and other people’s hairs on the floors. In one of the rooms the shower battery didn’t work and the bathroom smelled of pee. Moreover, the breakfast session was run by only one women (incl. cutting fruits, cooking eggs, cleaning, etc), who was running around to try and make the many guests satisfied, we felt very sorry for her and think the hotel ought to have more personelle to help with the breakfast. For example, when we were at breakfast, all guest ate their breakfast with spoons and knives only as the women simply didn’t have time to wash some forks. The hotel was very cheap and the rooms mirrored that. This was the worst hotel in we stayed in during our three weeks in Peru.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from cozy or spacious to basic and dated, with recurring maintenance issues (hot water, showers, TV) and inconsistent Wi-Fi.
Related guest reviews
8
Yesenia
Feb 1, 2024
·
Stayed 3 nights
There were issues with the TV and the hot water.
There were issues with the TV and the hot water.
8
Allan
Oct 28, 2023
·
Stayed 3 nights
A solo 200 metros de Plaza de Armas, unicamente tienen que mejorar el internet en las habitaciones no llega o llega muy poco o se cae, el televisor que es con internet tampoco funciono, deben mejorar enormemente la señal de wi fi .
A solo 200 metros de Plaza de Armas, unicamente tienen que mejorar el internet en las habitaciones no llega o llega muy poco o se cae, el televisor que es con internet tampoco funciono, deben mejorar enormemente la señal de wi fi .
2
Mads
Jan 5, 2026
·
Stayed 3 nights
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
8
Michael
Dec 29, 2024
·
Stayed 2 nights
Good stay in centre of Cusco . Some issues with the internet in and TV in my room. Sorted eventually ( 24 hours later ☹️. Liz, the receptionist tuned the TV and WiFi
Good stay in centre of Cusco . Some issues with the internet in and TV in my room. Sorted eventually ( 24 hours later ☹️. Liz, the receptionist tuned the TV and WiFi
8
Vladimir
Jun 21, 2025
·
Stayed 5 nights
Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok. I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible. Condition of the bathroom was poor. Tap and toilet have leakage. Breakfast was so so, not bad not terrible.
Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok. I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible. Condition of the bathroom was poor. Tap and toilet have leakage. Breakfast was so so, not bad not terrible.
2
Monica
Oct 7, 2025
·
Stayed 1 night
El,hotel es muy básico la habitación no me gusto se veía vieja y desgastada no lo recomiendo en comparación. Precio calidad creo que se pueden encontrar mejores opciones su desayuno es suficiente y el personal es atento
El,hotel es muy básico la habitación no me gusto se veía vieja y desgastada no lo recomiendo en comparación. Precio calidad creo que se pueden encontrar mejores opciones su desayuno es suficiente y el personal es atento
10
Ryssandro
Feb 20, 2026
·
Stayed 1 night
Hotel grande, num prédio historio lindo, porém o quarto quarto era bem básico e bem fraco.
Hotel grande, num prédio historio lindo, porém o quarto quarto era bem básico e bem fraco.
10
JULIAN
Nov 18, 2025
·
Stayed 1 night
Mi experiencia en este hotel fue excelente de principio a fin. El personal fue siempre amable, atento y dispuesto a ayudar en todo momento. Las habitaciones son amplias, muy limpias y cuentan con todas las comodidades necesarias para una estancia cómoda.
Mi experiencia en este hotel fue excelente de principio a fin. El personal fue siempre amable, atento y dispuesto a ayudar en todo momento. Las habitaciones son amplias, muy limpias y cuentan con todas las comodidades necesarias para una estancia cómoda.
8
Anne
Nov 5, 2025
·
Stayed 2 nights
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
6
Mark
May 13, 2025
·
Stayed 3 nights
We had a decent stay, although it was noisy at times at around 4am onwards as we had rooms in the first atrium where people congregated whilst waiting to get picked up for numerous tours. Hot water also took about 10 minutes to arrive, which did not help when needing a quick shower.
We had a decent stay, although it was noisy at times at around 4am onwards as we had rooms in the first atrium where people congregated whilst waiting to get picked up for numerous tours. Hot water also took about 10 minutes to arrive, which did not help when needing a quick shower.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with front desk support for tours, taxis, and luggage. However, several reviews report poor communication, delays resolving issues, and concerns linked to laundry or stored items.
Related guest reviews
2
Mads
Jan 5, 2026
·
Stayed 3 nights
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
2
Lisbeth
Jan 16, 2024
·
Stayed 3 nights
I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready. On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.
I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready. On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.
10
grace
Jun 11, 2025
·
Stayed 2 nights
Front desk staff and breakfast staff were very nice and helpful. This hotel made me feel like if I was in my own home, safe and secure.
Front desk staff and breakfast staff were very nice and helpful. This hotel made me feel like if I was in my own home, safe and secure.
10
Vinay
Mar 3, 2025
·
Stayed 1 night
Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room.
Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room.
10
Andrea
Jan 3, 2025
·
Stayed 1 night
Excelente servicio y atención. Nos ayudaron con todas las solicitudes que hicimos y Luz fue extremadamente servicial.
Excelente servicio y atención. Nos ayudaron con todas las solicitudes que hicimos y Luz fue extremadamente servicial.
10
Solvei Emily Brekke
Nov 21, 2025
·
Stayed 4 nights
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
10
JOSEPH
Jan 25, 2024
·
Stayed 1 night
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
10
Sam
Jan 2, 2025
·
Stayed 4 nights
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
4
Laura
Aug 16, 2023
·
Stayed 6 nights
Deben de entrenar mejor a su personal en servicio al cliente, empezando por las gerencias, deben de informar al cliente en su check in todo sobre sus politicas, la falta de comunicacion no es positiva para ambas partes. Honestamente no volvería a hospedarme en este lugar, pero me parece que pueden mejorar pq el lugar y la ubicacion q tienen es muy buena.
Deben de entrenar mejor a su personal en servicio al cliente, empezando por las gerencias, deben de informar al cliente en su check in todo sobre sus politicas, la falta de comunicacion no es positiva para ambas partes. Honestamente no volvería a hospedarme en este lugar, pero me parece que pueden mejorar pq el lugar y la ubicacion q tienen es muy buena.
2
Gloria
Sep 25, 2025
·
Stayed 1 night
El hotel bien pero la atención del personal de recepción muy mala.
El hotel bien pero la atención del personal de recepción muy mala.
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AI-generated summary based on recent guest reviews
Location
Very central, a short walk from Plaza de Armas; area is convenient and walkable, with some guests noting a quiet setting.
Related guest reviews
8
Jose
Sep 19, 2025
·
Stayed 2 nights
The place is an old house transformed in to hote just a couple blocks from the plaza de armas so you will have no issues whit Tours transportation. Rooms are clean an space in general is comfortable.
The place is an old house transformed in to hote just a couple blocks from the plaza de armas so you will have no issues whit Tours transportation. Rooms are clean an space in general is comfortable.
8
Anna
Feb 11, 2025
·
Stayed 4 nights
The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good.
The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good.
10
Yesenia
Jan 28, 2024
·
Stayed 2 nights
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
10
Giovani
May 12, 2023
·
Stayed 3 nights
El personal es muy amable y el hotel queda a 3 cuadras de la plaza de armas.
El personal es muy amable y el hotel queda a 3 cuadras de la plaza de armas.
10
Anthony Uriel
Jun 15, 2025
·
Stayed 6 nights
Friendly staff and good location
Friendly staff and good location
10
Solvei Emily Brekke
Nov 21, 2025
·
Stayed 4 nights
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
8
Anne
Nov 9, 2025
·
Stayed 1 night
Great breakfast, clean room, quiet, very centrally located
Great breakfast, clean room, quiet, very centrally located
8
Anne
Nov 5, 2025
·
Stayed 2 nights
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
10
MILENA
Jul 18, 2024
·
Stayed 3 nights
HOTEL MUITO BEM LOCALIZADO ,UMA VOLTA AO PASSADO DEVIDA A ARQUITETURA COLONIAL ESPANHOLA
HOTEL MUITO BEM LOCALIZADO ,UMA VOLTA AO PASSADO DEVIDA A ARQUITETURA COLONIAL ESPANHOLA
10
Sam
Jan 2, 2025
·
Stayed 4 nights
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: some call it great or tasty, others find it limited or poorly managed. Several reviews note early hours with no takeaway for tours.
Related guest reviews
4
Dierock
Oct 20, 2023
·
Stayed 5 nights
El servicio de wifi es pésimo tiene 16 megas de velocidad 😡 y los desayunos estan fatales no dicen que tienen huevos sino los pides, es solo una sra para todos los huéspedes. Lo unico favorable es la ubicación que esta a dos cuadras de plaza de armas
El servicio de wifi es pésimo tiene 16 megas de velocidad 😡 y los desayunos estan fatales no dicen que tienen huevos sino los pides, es solo una sra para todos los huéspedes. Lo unico favorable es la ubicación que esta a dos cuadras de plaza de armas
10
Yesenia
Jan 28, 2024
·
Stayed 2 nights
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
8
Annemette
Dec 5, 2023
·
Stayed 3 nights
God beliggenhed, behagelig seng og god hygiejne. Dejlig varmt vand i bruseren. De tog mange penge for drikkevand, men man kan selv medbringe udefra, og morgenmaden slutter alt for tidligt kl 9. Desuden meget tidligt, at man skal tjekke ud kl 9.30, men de var søde til at opbevare baggage.
God beliggenhed, behagelig seng og god hygiejne. Dejlig varmt vand i bruseren. De tog mange penge for drikkevand, men man kan selv medbringe udefra, og morgenmaden slutter alt for tidligt kl 9. Desuden meget tidligt, at man skal tjekke ud kl 9.30, men de var søde til at opbevare baggage.
10
Celine
Sep 23, 2024
·
Stayed 5 nights
It was amazing just as a recommenfation they do not hace the option to give u breakfast if u had a tour so i never had been able to took breakfast besause i leaved early to my activities
It was amazing just as a recommenfation they do not hace the option to give u breakfast if u had a tour so i never had been able to took breakfast besause i leaved early to my activities
6
Laura
Jan 14, 2026
·
Stayed 2 nights
Comfortable, pleasant staff but a bit tatty around the edges and breakfast was limited.
Comfortable, pleasant staff but a bit tatty around the edges and breakfast was limited.
10
Solvei Emily Brekke
Nov 21, 2025
·
Stayed 4 nights
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
8
Anne
Nov 9, 2025
·
Stayed 1 night
Great breakfast, clean room, quiet, very centrally located
Great breakfast, clean room, quiet, very centrally located
8
Anne
Nov 5, 2025
·
Stayed 2 nights
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
10
Sam
Jan 2, 2025
·
Stayed 4 nights
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
4
Simon
Apr 26, 2025
·
Stayed 2 nights
When we booked our stay, the hotel had a 8.2 rating. On a good day we would give it a 5.0 rating. We stayed in two different rooms, both had mold on the bathroom ceilings. The cleaning standard were also very poor with dirty towels and other people’s hairs on the floors. In one of the rooms the shower battery didn’t work and the bathroom smelled of pee. Moreover, the breakfast session was run by only one women (incl. cutting fruits, cooking eggs, cleaning, etc), who was running around to try and make the many guests satisfied, we felt very sorry for her and think the hotel ought to have more personelle to help with the breakfast. For example, when we were at breakfast, all guest ate their breakfast with spoons and knives only as the women simply didn’t have time to wash some forks. The hotel was very cheap and the rooms mirrored that. This was the worst hotel in we stayed in during our three weeks in Peru.
When we booked our stay, the hotel had a 8.2 rating. On a good day we would give it a 5.0 rating. We stayed in two different rooms, both had mold on the bathroom ceilings. The cleaning standard were also very poor with dirty towels and other people’s hairs on the floors. In one of the rooms the shower battery didn’t work and the bathroom smelled of pee. Moreover, the breakfast session was run by only one women (incl. cutting fruits, cooking eggs, cleaning, etc), who was running around to try and make the many guests satisfied, we felt very sorry for her and think the hotel ought to have more personelle to help with the breakfast. For example, when we were at breakfast, all guest ate their breakfast with spoons and knives only as the women simply didn’t have time to wash some forks. The hotel was very cheap and the rooms mirrored that. This was the worst hotel in we stayed in during our three weeks in Peru.
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AI-generated summary based on recent guest reviews
10
Claudia
May 30, 2026
·
Stayed 2 nights
Great location. Large clean room. Modern bathroom. Definitely good value. Breakfast included but I didn't try it, unfortunately.
Great location. Large clean room. Modern bathroom. Definitely good value. Breakfast included but I didn't try it, unfortunately.
8
Michael
May 28, 2026
·
Stayed 3 nights
Clean room, friendly and helpful staff. Walkable to central plaza.
Clean room, friendly and helpful staff. Walkable to central plaza.
10
Zhi
Apr 28, 2026
·
Stayed 7 nights
This hotel is located in the historic center of Cusco, walking distance to the Plaza de Armas.
This hotel is located in the historic center of Cusco, walking distance to the Plaza de Armas.
10
Gord
Mar 2, 2026
·
Stayed 6 nights
Everything great recommend to all
Everything great recommend to all
10
Gord
Mar 2, 2026
·
Stayed 1 night
Clean rooms lots of towels Great location to everything Tv work two english chanels Breakfast ok 24/7 desk service
Clean rooms lots of towels Great location to everything Tv work two english chanels Breakfast ok 24/7 desk service
FAQs about Hotel Cusco Plaza Saphi
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 12:00 PM until 12:00 AM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee of USD 15, subject to availability.
Is there an airport shuttle service available?
Yes, an airport shuttle service is available for a fee of USD 10.00 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What is the location of the property in relation to key landmarks?
The property is centrally located in Cusco, just a 3-minute walk from Plaza de Armas and 10 minutes by foot from San Pedro Market. It is also 0.2 miles from Museo Irq’i Yachay and Bird Watching in Peru.
What are the policies for guests staying with children?
One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-26: 46.37801506996155USD
- 2026-09-27: 46.64831195831299USD
- 2026-09-28: NO DATA
- 2026-09-29: 46.39807628631592USD
- 2026-09-30: NO DATA
- 2026-10-01: 53.11517122268677USD
- 2026-10-02: 49.196400232315064USD
- 2026-10-03: 52.81703792572022USD
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: 50.41001447677613USD
- 2026-10-07: 50.89144444465637USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 51.87436995506287USD
- 2026-10-11: 66.98935242652894USD
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: 59.20899994850159USD
- 2026-10-15: 65.43472365379334USD
- 2026-10-16: 51.40921820640564USD
- 2026-10-17: 51.41011165618897USD
- 2026-10-18: 50.73096778869629USD
- 2026-10-19: 54.47210352897645USD
- 2026-10-20: 50.58051956176758USD
- 2026-10-21: 50.861354799270636USD
- 2026-10-22: 51.58963840484619USD
- 2026-10-23: 51.35352359771729USD
- 2026-10-24: 50.24474370002747USD
- 2026-10-25: 50.51031184196472USD
- 2026-10-26: 56.658610496521USD
- 2026-10-27: 55.25442995071411USD
- 2026-10-28: 50.630670423507695USD
- 2026-10-29: 50.710910930633545USD
- 2026-10-30: 54.983623142242436USD
- 2026-10-31: 50.37992483139038USD
- 2026-11-01: 50.630670423507695USD
- 2026-11-02: 52.506252508163456USD
- 2026-11-03: 54.334494829177856USD
- 2026-11-04: 46.20750562667847USD
- 2026-11-05: 46.00691089630127USD
- 2026-11-06: 49.49729668617249USD
- 2026-11-07: 45.61574550628662USD
- 2026-11-08: 49.02589514732361USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 45.55556621551514USD
- 2026-11-12: 49.49729668617249USD
- 2026-11-13: 50.58051956176758USD
- 2026-11-14: 50.229476604461674USD
- 2026-11-15: 94.61155536651611USD
- 2026-11-16: 47.381001796722416USD
- 2026-11-17: 58.68905139923096USD
- 2026-11-18: 46.66887873649598USD
- 2026-11-19: 46.558552942276USD
- 2026-11-20: 49.82828278541565USD
- 2026-11-21: 48.12321014404297USD
- 2026-11-22: 55.211906099319464USD
- 2026-11-23: 50.34983518600464USD
- 2026-11-24: 46.31783577919007USD
- 2026-11-25: 51.13216160774231USD
- 2026-11-26: 48.12321014404297USD
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: PayPal
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: USD 10.00 per vehicle (one-way)
- Early check-in fee: USD 15 (subject to availability)
- Late check-out fee: USD 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Tour Desk
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Services
Tour Desk
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
General
Vending Machines
Family Room
Activities
Outdoor Furniture
Terrace
Parking
Airport shuttle
Internet
Free Wi-Fi