Is parking available at the property?

Self parking is available on-site for a fee of AUD 40 per night. Valet parking is also offered for AUD 60 per night.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately AUD 33 to 40 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

How is the property located in relation to key landmarks?

The hotel is located in Fortitude Valley, just a 5-minute walk from Howard Smith Wharves and 7 minutes from James Street. It is approximately 1.2 miles from Queen Street Mall and 1.4 miles from Roma Street Parkland.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of AUD 90 per night, subject to availability. Advance request or confirmation may be required.

The Alva Hotel Brisbane

Average nightly price at The Alva Hotel Brisbane, Vignette Collection by IHG by month, last 12 months (USD)
Month	Average price
January	US$153
February	US$221
March	US$183
April	US$185
May	US$225
June	US$189
July	US$199
August	US$220
September	US$209
October	US$225
November	US$260
December	US$239

What guests think

At Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG, travellers praise the stylish, modern feel, comfortable beds, and a convenient Fortitude Valley location, with the rooftop pool and bar frequently highlighted as standout features with great city views.

Service is widely described as friendly and helpful, and some guests appreciated early check-in. However, reviews repeatedly note late or inconsistent housekeeping, privacy concerns from glass bathroom doors, and occasional issues such as pool closures for events, room-service delays, billing confusion, and maintenance or air-conditioning problems. Breakfast earns praise, while the rooftop restaurant and bar experience and room service can be hit or miss. Expect a stylish stay in a lively location with amenities that shine but occasional service and upkeep hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are frequent highlights with city views, and the gym is appreciated. Some reviews report closures for private events, limited hours, maintenance and cleanliness lapses, lack of pool umbrellas, an out-of-order lift, and pricey on-site parking.

Related guest reviews

10

Erin

22 Oct 2025

·

Stayed 2 nights

Beautiful property. I’ve stayed at a few FV properties, this is by far the best. Everything from the rooms to fitness centre were clean and well maintained. The room was incredibly quiet, bed was very comfortable. Great location near James St. 5 Stars. Highly recommend.

8

Kraig

15 Mar 2025

·

Stayed 1 night

Decent city centre hotel, clean, tidy, friendly and helpful staff. Nothing wrong with it at all. Except 1 of the lifts to rooms was not working on a Friday, not great but tbf, didn't make that much difference.

8

Seran

13 Jan 2025

·

Stayed 2 nights

It was so conveniently located (we had a wedding to attend 500m up the road at Cloudlands) and near everything we needed over the 3 days we were in Fortitude Valley. A hairdresser across the road, a barber shop further along, convenience store, burger, kebab, icecream shop, bakery, restaurants and bars. Car parking (though that was honestly overpriced) onsite.

8

Nathan

8 Dec 2024

·

Stayed 1 night

Nice property with funky pool and roof top bar. Unfortunately the roof was booked out and guests were removed at 5:30 for private parties. Not sure if it is value for money but it is nice.

6

Thai Ping

17 Feb 2025

·

Stayed 4 nights

Well located hotel, but it has a lack of personality. The check in desks are tucked away to the side. The pool area was unattended, just people replacing towels every so often, but tables and chairs were not cleaned. The rooftop restaurant has great views, but the food isn’t good. The first room we were given on the 4th floor looked into a wall, so we asked to be moved to the 6th floor, but we were charged an extra $40 x night, though the room looked the same, but with a nicer view. The Wc has no toilet brush and it’s impossible to keep it clean. The rest is pretty standard for Australia, with no breakfast included.

10

Oliver

9 May 2025

·

Stayed 2 nights

Great location and nice hotel design. Wish I had a sunnier day to enjoy the rooftop pool!

8

Kaitlin

20 Dec 2024

·

Stayed 3 nights

We really enjoyed our time at Hotel X. The facilities are very clean and the staff were super helpful. For a self-proclaimed five star hotel though, I was surprised by the limited amenities - such as no spa, no umbrellas by the pool, and the fact that the rooftop bar & restaurant isn’t open every day. The rooms are also a bit small, but they have everything you need.

10

William

29 Apr 2023

·

Stayed 1 night

Clean modern hotel with a great pool, gym, rooftop bar restaurant in a very lively neighborhood.

6

Anissa

2 Feb 2025

·

Stayed 1 night

Chose this hotel because of the pool and were told on check-in that the pool would be closing at 3pm for a wedding. Very disappointed. Hotel seemed quite basic for the price. Overpriced…

6

Brooklyn

29 Dec 2024

·

Stayed 1 night

Have stayed here a few times and have noticed it’s really starting to deteriorate quite quickly for a newish hotel. Pool area tiles are cracking, one area had one already fallen off. Just needs a bit more TLC. Staff were lovely as always though

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Cleanliness

Many guests found rooms and common areas clean and tidy. Others reported late or missed servicing and some dirty or dusty spots, plus isolated complaints about filthy public toilets at the rooftop venue.

Related guest reviews

10

Erin

22 Oct 2025

·

Stayed 2 nights

Beautiful property. I’ve stayed at a few FV properties, this is by far the best. Everything from the rooms to fitness centre were clean and well maintained. The room was incredibly quiet, bed was very comfortable. Great location near James St. 5 Stars. Highly recommend.

8

Juran

15 Jul 2024

·

Stayed 2 nights

I don’t quite like the artwork hanging in the room or the bathroom, too many eyes staring at me and it feels judgmental. The floor is very dusty, we got black feet from walking around barefoot. The shower walls look either mouldy or dirty on the bottom. I like the interior style otherwise. Very convenient location, fancy lobby, friendly staff.

6

David

29 Jan 2025

·

Stayed 4 nights

Good location for the night life of Fortitude Valley and an easy walk to the closest river ferry stop and Felons brewery and restaurants area. Roof top pool and cocktail bar were great with views over the city. Staff were friendly and service good. We found the volume a bit high for conversations. It would have been nice to have had an area screened off where the speakers were turned down. We still liked it though and the pool was lovely. The room looked nice and was a decent size but housekeeping was poor. The room wasn't made up on one of the days. Also, coffee pods nor replaced, surfaces left unwiped, carpet didn't look like it has seen a hoover. Glass doors on the bathroom is an oddity to us too...why do they do that? Breakfast was a high spot. Service and food were excellent. Nice area to start the day. The biggest negative was the management. We had several issues: 1. On arrival (jetlagged) we were told our booking did not include breakfast but we thought it did. They were adamant it did not so we ate elsewhere on the first day. Then, I checked my app etc, found it did include breakfast and after showing reception, they agreed and blamed inexperienced staff. 2. On checkout, we were charged another person's room service. 3. The bill was confusing with areas that required clarification. 4. Poor housekeeping indicates that management are not monitoring.

10

Angela

26 Sept 2025

·

Stayed 4 nights

Staff were all amazing, rooms lovely and clean and absolutely gorgeous. Would highly recommended

10

Lyn

20 Nov 2025

·

Stayed 2 nights

It was a wonderful stay from our arrival to departure. Staff were very welcoming. Only comment that I would make is that the cleaning of the room was quite late - close to 4.00 pm.

4

LISA

4 Dec 2024

·

Stayed 1 night

The public facilities such as pool and toilets were beyond filthy. There was no toilet paper in the toilets for the roof bar for 7 hours. We were holding an IHG function for VIP clients and there was faeces all over the womens toilet. It was vomit worthy.

10

Luke

14 Sept 2025

·

Stayed 1 night

Great stay, room was modern and well fitted out, everything was clean and working. Staff were helpful and friendly, check in and check out was quick and easy. Very nice place, stress/hassle free stay. Would 100% stay here again.

10

Carmen

9 Jun 2025

·

Stayed 3 nights

Clean and tidy throughout our stay

4

Mark

22 Jun 2025

·

Stayed 1 night

Cross this off the list. Over rated. Over priced. Small room. Unclean room. Bad pillow. Light system that needs an IQ. Glass door on the bathroom; intimacy with your partner to a new level. Other stays in the area preferred.

4

Stephen

22 Nov 2025

·

Stayed 8 nights

I stay just over a week and complained twice about the slow house keeping due to lack of staff so a hotel that size. Rooms should not need cleaning after 4.40pm. The staff did a good job with the cleaning therefore they’re understaffed to keep up with the number of room. I’ve stayed in many hotels in Brisbane on business and never had to complain once in 8+ yours if quarterly visit. So extremely disappointed. I stay

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Rooms

Rooms are modern and stylish with very comfortable beds, quiet stays for some, useful tech, and decent sizes in several cases. Downsides include small layouts, glass bathroom doors reducing privacy, occasional AC or noise issues, and a few dated or tired-feeling rooms.

Related guest reviews

10

Erin

22 Oct 2025

·

Stayed 2 nights

Beautiful property. I’ve stayed at a few FV properties, this is by far the best. Everything from the rooms to fitness centre were clean and well maintained. The room was incredibly quiet, bed was very comfortable. Great location near James St. 5 Stars. Highly recommend.

6

Kirsty

9 Sept 2024

·

Stayed 3 nights

Overrated accommodation, outrageous confusing parking and smart ass staff who treat guests like they’re stupid and inconveniencing their time. Wi-Fi never worked property or the tv to chromecast. The best part of the place was the lovely staff member with short hair serving great coffee in the morning. Room was noisy and bathroom was dirty.

10

Helene

27 Mar 2024

·

Stayed 2 nights

The rooftop pool is the highlight of this property. Closely followed by the very stylish room which has an automated lighting and curtain system which I enjoyed. Very romantic location for a couple looking to get away.

6

Ellie

7 Sept 2024

·

Stayed 2 nights

Was over charged upon check in, finally got to our room and had nothing but problems with power. Changed rooms and the stay got better! Definitely not 5 star, great location. Rooms are already a little tired. Was refunded eventually for the overcharge and provided a late check out.

10

Luke

14 Sept 2025

·

Stayed 1 night

Great stay, room was modern and well fitted out, everything was clean and working. Staff were helpful and friendly, check in and check out was quick and easy. Very nice place, stress/hassle free stay. Would 100% stay here again.

8

Edd

10 Apr 2023

·

Stayed 2 nights

Good place with lots of technology to control everything from a tablet. The aircon didn’t really work in our first room so they changed us to another room which was better however it still did not get cold enough in my opinion. They left the sun lounger cushions out during the rain so when you would go to use them the next day they were still wet. Few minor things which could be resolved and it would have been a great experience.

4

Mark

22 Jun 2025

·

Stayed 1 night

Cross this off the list. Over rated. Over priced. Small room. Unclean room. Bad pillow. Light system that needs an IQ. Glass door on the bathroom; intimacy with your partner to a new level. Other stays in the area preferred.

8

Aaron

15 Apr 2025

·

Stayed 7 nights

A nice place to stay and withing easy walking distance to entertainment, shopping, dining and public transport. The room was a great size and the facilities were very nice.

8

Angela

21 Oct 2024

·

Stayed 6 nights

Most notable lay the bathroom doors are weird! It’s similar to closet doors (French doors) but translucent glass. You can see someone sitting on the toilet or if they’re undressing. Not a good room to share, no privacy. Staff are nice, some team members were very friendly. Rooftop restaurant service was just okay.

8

Hilary

22 Dec 2025

·

Stayed 2 nights

Room was very comfortable! Bed was fantastic.

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Service

Staff are frequently praised as friendly, helpful, and efficient, with smooth check-ins and occasional early check-in or extra assistance. Some guests experienced inconsistent service, including room-service delays, billing or key-card issues, and uneven professionalism at times.

Related guest reviews

10

Ben

30 Jun 2024

·

Stayed 2 nights

The hotel locked me out of my room/disabled my key card at 10am when check out was at 11am. That was annoying.

10

Robert

18 May 2025

·

Stayed 1 night

Had a wonderful stay at Hotel X Fortitude Valley. We arrived at 11:30am and were allowed to have an early check-in which was very convenient for us. Top customer service during check in and check out. Great location with many bars, cafes & restaurants nearby. Highly recommended!

10

Jessica

13 Aug 2025

·

Stayed 1 night

Gabby at check in was amazing, kind, considerate and very accommodating.

6

Elizabeth

14 Aug 2025

·

Stayed 5 nights

It's a nice hotel, modern and well located, but don't expect the level of service typically associated with a five star hotel. It's five stars in terms of facilities, but not in terms of service. Unlikely to stay here again.

10

Luke

14 Sept 2025

·

Stayed 1 night

Great stay, room was modern and well fitted out, everything was clean and working. Staff were helpful and friendly, check in and check out was quick and easy. Very nice place, stress/hassle free stay. Would 100% stay here again.

10

Brendan

1 Sept 2025

·

Stayed 2 nights

Staff And location excellent

8

Tara

24 Oct 2024

·

Stayed 1 night

Stay was ok, great that we could check-in slightly early. However we ordered room service on Sunday morning and the tablet wasn't working. We then rang and an hour later our food had not turned up. We rang again and it seemed the order was forgotten. We also ordered sides that didn't turn up. It wasn't a great experience to check out too.

4

Andrew

20 Feb 2023

·

Stayed 2 nights

There was a bit of confusion around the bill which was poorly communicated by the reception team who preferred to charge me an additional amount just after checking me out with a paper bill. As it turns out, the total did match the Wotif quote but the staff were not very willing to confirm that when I asked why I needed to pay a pre-charge, a chatge on check-in and then a third charge on checkout (all just for the room, not incidentals). Polite feedback sent by email was not acknowledged.

10

Elizabeth

30 Dec 2024

·

Stayed 1 night

Our stay was only for 1 night and we didn't have the time to take advantage of all that the hotel offers, but we were very happy with our accommodation. The hotel is very well located. The staff were exceptional - helpful and cheerful.

6

Pauline

14 Jul 2023

·

Stayed 1 night

Afternoon checking in . Staff weren’t friendly or welcoming . When I checked out at 6am staff were very friendly ..

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Location

Consistently praised Fortitude Valley location near James Street, Howard Smith Wharves, transport, and dining, with easy walking access to attractions. A few felt it was slightly out of the way but still accessible.

Related guest reviews

10

Erin

22 Oct 2025

·

Stayed 2 nights

Beautiful property. I’ve stayed at a few FV properties, this is by far the best. Everything from the rooms to fitness centre were clean and well maintained. The room was incredibly quiet, bed was very comfortable. Great location near James St. 5 Stars. Highly recommend.

10

Kristin

9 Apr 2025

·

Stayed 1 night

Perfect location. Beautiful room.

10

Richard

11 Apr 2024

·

Stayed 2 nights

Centrally located within easy walk of great restaurants. Cool rooftop bar

10

Alejandro

17 Apr 2025

·

Stayed 3 nights

A little out of the way but still accessible

8

Aaron

15 Apr 2025

·

Stayed 7 nights

A nice place to stay and withing easy walking distance to entertainment, shopping, dining and public transport. The room was a great size and the facilities were very nice.

10

Brenda

29 Apr 2024

·

Stayed 1 night

Great location to the Valley and James Street. Good food and service. Second time I have stayed there would recommend to anyone wanting to stay near new farm or valley.

10

OLIVER

5 Aug 2025

·

Stayed 5 nights

Great location, good transport links, staff very helpful and friendly.

10

Simon

25 Aug 2024

·

Stayed 4 nights

Property was perfectly located for our stay. Rooftop bar was a bonus and we loved having a drink there on several occasions. Access to transport was great and to the riverfront as well. Loved it!

10

Marty

29 Mar 2023

·

Stayed 1 night

Close to shops, mall great location and facilities.

10

Nathan

9 Jan 2023

·

Stayed 19,364 nights

Beautifully designed hotel within a short walk of shops, cafes, the riverfront and transport

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Dining

Breakfast receives strong feedback and the rooftop bar is popular for views and atmosphere. Food quality, noise levels, and service at the rooftop restaurant and room service are mixed, with some delays, incorrect orders, or limited operating times noted.

Related guest reviews

10

Paul

7 Apr 2023

·

Stayed 1 night

All good but meals need a bit of attention. Downstairs needs a bit of variation and Iris needs a step up in quality

10

Shane

17 Aug 2025

·

Stayed 1 night

@nd time we have stayed at this hotel and it was as good as the 1st time, very convenient place to stay by Howard Smith Wharves, has a great roof top bar and restaurant and the rooms are very comfortable at an affordable rate

8

Patrick

16 Aug 2024

·

Stayed 3 nights

Overall it was find and a great location in the valley, near story bridge and to bats on James St. staff were friendly. Tried room service once but nobody answered so I gave up. Went to the roof top restaurant on a Sunday night for dinner. Food wasn’t great and I had to chase staff for me drinks order and the second time, they got it wrong. Was also a bit put off I was seated near a loud table with an excessively intoxicated woman was dancing. There were other tables further away. Aside from the restaurant I’d recommend the hotel

6

David

29 Jan 2025

·

Stayed 4 nights

Good location for the night life of Fortitude Valley and an easy walk to the closest river ferry stop and Felons brewery and restaurants area. Roof top pool and cocktail bar were great with views over the city. Staff were friendly and service good. We found the volume a bit high for conversations. It would have been nice to have had an area screened off where the speakers were turned down. We still liked it though and the pool was lovely. The room looked nice and was a decent size but housekeeping was poor. The room wasn't made up on one of the days. Also, coffee pods nor replaced, surfaces left unwiped, carpet didn't look like it has seen a hoover. Glass doors on the bathroom is an oddity to us too...why do they do that? Breakfast was a high spot. Service and food were excellent. Nice area to start the day. The biggest negative was the management. We had several issues: 1. On arrival (jetlagged) we were told our booking did not include breakfast but we thought it did. They were adamant it did not so we ate elsewhere on the first day. Then, I checked my app etc, found it did include breakfast and after showing reception, they agreed and blamed inexperienced staff. 2. On checkout, we were charged another person's room service. 3. The bill was confusing with areas that required clarification. 4. Poor housekeeping indicates that management are not monitoring.

10

Allyvia

12 Dec 2024

·

Stayed 1 night

Loved my balcony room for a night in the city. Dinner at Iris Rooftop was amazing and breakfast at Bisou Bisou was also great. No espresso machines in the room but downstairs bistro does a great coffee anyways!

10

Andrew

10 Jul 2025

·

Stayed 2 nights

Great breakfast

8

Tara

24 Oct 2024

·

Stayed 1 night

Stay was ok, great that we could check-in slightly early. However we ordered room service on Sunday morning and the tablet wasn't working. We then rang and an hour later our food had not turned up. We rang again and it seemed the order was forgotten. We also ordered sides that didn't turn up. It wasn't a great experience to check out too.

10

Nickaline

16 Oct 2023

·

Stayed 1 night

The Hotel X is an excellent hotel with top notch service!! The hotel staff is truly superb. Just know that the rooftop bar and restaurant is NOT associated with this IHG, Hotel X!! The waiters were rude and slow. We didn't realize they weren't associated with the hotel until we brought our bottle of champagne , which the hotel gave us, to the roof top restaurant to enjoy with our dinner. The waiter promptly told us we could not dink our champagbe at their rooftop restaurant! Not only that, but when my friend left to take our champagne back to the room, the waiter poured water into his glass which had a small amount of champagne in it!! That was done on purpose!! I would NOT recommend the rooftop restaurant! In addition, we ordered the paella, which was average, at best.

10

Rebekah

21 Feb 2025

·

Stayed 1 night

Amazing stay! Rooftop bar exceeeded all expectations.

10

Judy

22 Jul 2024

·

Stayed 1 night

Ordering from room service ….. what I ordered and what I received were a tad different

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $322	12	13 $398	14 $228	15 $191	16 $152	17 $200
18 $136	19 $192	20 $254	21 $214	22 $212	23 $281	24 $236
25 $171	26 $168	27 $205	28 $214	29 $214	30 $281	31 $188

Su	Mo	Tu	We	Th	Fr	Sa
1 $138	2 $133	3 $168	4 $175	5 $213	6 $250	7 $281
8 $157	9 $205	10 $223	11 $214	12 $214	13 $281	14 $281
15 $214	16 $159	17 $189	18 $223	19 $227	20 $298	21 $268
22 $138	23 $146	24 $191	25 $257	26 $171	27 $311	28 $219
29 $219	30 $190

The Alva Hotel Brisbane, Vignette Collection by IHG

Prices for The Alva Hotel Brisbane, Vignette Collection by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Twin Bed (Hotel X)

Premium Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Urban View)

Standard Room, 1 King Bed, Balcony (Dog Friendly)

Premium Room, 1 King Bed, Terrace

Suite, 1 Bedroom

Junior Suite, 1 King Bed

Standard Room

Standard Room, 1 King Bed, Balcony

Standard Room, 2 Twin Beds

Standard Room, 1 King Bed, Accessible

Guest reviews of The Alva Hotel Brisbane, Vignette Collection by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Alva Hotel Brisbane, Vignette Collection by IHG

Prices for upcoming dates