The Caledonian Claymore Hotel

I did not realise that this was a hotel that took coaches therefore it was very crowded, dinner was set and a lacarte not available. Breakfast finished at 08.30, so I missed out I thought it was 09.30.

Staff were excellent. Facilities were plentiful with large communal areas. Rooms comfy, warm with bathroom fairly modern.

The staff was professional and polite but a bit overwhelmed. We were on the 5th floor. I wish we had access to an elevator. In the morning for breakfast there were a lot of tables not cleared and no direction from staff that was coming in and out it. The buffet was mostly empty and no plates. It wasn't until we sat at a dirty table that staff recognized our need and directed us to a completely different area that had more tables that were clean and ready and a buffet that had more food available.

The property is in a beautiful position next to the Loch Long with a magnificent view of the hills. Could be more outside seating. Entrance hall to room was horrible, and strong smell of smoke.The bedroom was above the kitchen. There was a continuous noise and smell. The bathroom was not clean and no water pressure in shower.

Unhelpful lady at check in. Old and shabby hotel. Bartenders were very friendly. Beautiful view.