Alma Maya Resort
From
255 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
255 $US
/nuit
À propos de cet établissement
Property LocationWith a stay at Alma Maya Resort – Riviera Maya in Puerto Morelos, you'll be 26.2 mi (42.1 km) from Moon Palace Golf Club and 31.4 mi (50.6 km) from Maroma Beach. This hotel is 23.7 mi (38.2 km) from Puerto Morelos Town Square and 24.1 mi (38.7 km) from Cancun Mall.
Distances are displayed to the nearest 0.1 mile and kilometer.
Cenote Siete Bocas - 21 km / 13.1 mi
María Desatadora de Nudos Sanctuary - 34.2 km / 21.3 mi
Jungle Spa - 34.7 km / 21.6 mi
Las Plazas Outlet Cancun - 36.7 km / 22.8 mi
Andres Quintana Roo Stadium - 37.7 km / 23.4 mi
Puerto Morelos Town Square - 38.2 km / 23.7 mi
Plaza 28 - 38.5 km / 23.9 mi
Ojo de Agua Beach - 38.6 km / 24 mi
Cancun Mall - 38.7 km / 24.1 mi
Royal Yak Casino and Sports Book - 39.1 km / 24.3 mi
Galenia Hospital - 39.1 km / 24.3 mi
Plaza Las Americas - 39.2 km / 24.4 mi
Dubai Palace Casino - 39.3 km / 24.4 mi
Amerimed Hospital - 39.3 km / 24.4 mi
Mercado 23 - 39.4 km / 24.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 60.9 km / 37.9 mi
Tulum Intl. Airport (TQO) - 168.8 km / 104.9 mi
RoomsMake yourself at home in one of the 11 air-conditioned rooms featuring private pools and flat-screen televisions. Your room comes with a memory foam bed. Rooms have private patios. Wired and wireless internet access is complimentary, while smart speakers and digital programming provide entertainment.DiningEnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.Business, Other Amenities Featured amenities include complimentary wired internet access and luggage storage. Free self parking is available onsite.
Restaurant
Sauna
Chambres non-fumeurs
Service en chambre
Sèche-cheveux
Jardin
Emplacement
Ruta De Los Cenotes km 27, Puerto Morelos, Quintana Roo, Mexique
Options de chambre
9
Standard
Détails de la chambre
302 ft²
BalconClimatisationWi-Fi (gratuit)SécuritéPiscine privée
8
Suite with Private Pool
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
323 ft²
Vue sur le jardinBalconClimatisationCanapé-litSalle de bain privéePiscine privéePatio
12
Deluxe Room 1 King
Détails de la chambre
1 Très Grand Lit Double
302 ft²
BalconClimatisationWi-Fi (gratuit)SécuritéPiscine privée
8
Deluxe Queen Room
Détails de la chambre
1 Grand Lit Double
270 ft²
Vue sur le jardinBalconClimatisationWi-Fi (gratuit)Salle de bain privéePiscine privéePatio
10
Deluxe King Room
Détails de la chambre
1 Très Grand Lit Double
302 ft²
Vue sur le jardinBalconClimatisationSalle de bain privéeSécuritéPiscine privéePatio
Avis des voyageurs sur Alma Maya Resort
9.6
Exceptionnel
Basé sur 20 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Alma Maya Resort - Riviera Maya, les clients soulignent systématiquement un personnel chaleureux et attentif, des chambres très propres et confortables avec des vues panoramiques exceptionnelles, et un cadre paisible et immergé dans la nature, soutenu par des équipements, des activités et des attentions agréables tout au long du séjour.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Alma Maya Resort - Riviera Maya, les clients soulignent systématiquement un personnel chaleureux et attentif, des chambres très propres et confortables avec des vues panoramiques exceptionnelles, et un cadre paisible et immergé dans la nature, soutenu par des équipements, des activités et des attentions agréables tout au long du séjour.
L'emplacement isolé nécessite un trajet lent et cahoteux sur un chemin de terre, ce que certains clients notent et recommandent de prendre en compte. Les points forts incluent un cénote privé, des excursions bien organisées et des massages sur place, ainsi qu'un enregistrement fluide et un service de conciergerie attentionné. La nourriture et les boissons sont largement saluées, bien qu'un client ait trouvé les repas médiocres, les portions petites et les prix élevés. Attendez-vous à un séjour serein axé sur la nature avec un service remarquable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients mettent en avant un cénote privé, des massages sur place, des excursions organisées et de nombreuses activités et divertissements ; les équipements sont décrits comme excellents et bien entretenus.
Avis de voyageur à ce sujet
10
Claudia
12 janv. 2025
·
A séjourné 5 nuits
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
10
Alexander
17 oct. 2024
·
A séjourné 1 nuit
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
10
Victoria
18 oct. 2024
·
A séjourné 1 nuit
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
10
Myko
29 sept. 2024
·
A séjourné 1 nuit
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
Wonderful place, the staff is very kind, always greeted with a smile. They made sure you did not go without anything you needed!! Friendly and fun atmosphere! We enjoyed all the activities they had to offer, day and night! We would definitely revisit here!!
10
Elizabeth
16 déc. 2024
·
A séjourné 1 nuit
Staying at Alma Maya was an unforgettable experience! From the moment I arrived, the warmth and attentiveness of the staff made me feel completely at home. The hotel’s design is breathtaking, blending modern luxury with authentic touches that capture the spirit of the region. My room was beautifully decorated, impeccably clean, and with a bed so comfortable I slept better than ever. The amenities were top-notch, and the overall ambiance was peaceful yet vibrant. Alma Maya is truly a hidden gem, perfect for those seeking relaxation and a connection to the local culture. I can’t wait to return!
Staying at Alma Maya was an unforgettable experience! From the moment I arrived, the warmth and attentiveness of the staff made me feel completely at home. The hotel’s design is breathtaking, blending modern luxury with authentic touches that capture the spirit of the region. My room was beautifully decorated, impeccably clean, and with a bed so comfortable I slept better than ever. The amenities were top-notch, and the overall ambiance was peaceful yet vibrant. Alma Maya is truly a hidden gem, perfect for those seeking relaxation and a connection to the local culture. I can’t wait to return!
10
Natalia
2 sept. 2024
·
A séjourné 1 nuit
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
10
Frederick
29 sept. 2024
·
A séjourné 1 nuit
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
10
Belen
17 nov. 2024
·
A séjourné 1 nuit
This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep
This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep
10
Enzo
8 nov. 2024
·
A séjourné 1 nuit
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
10
Hugo
16 sept. 2024
·
A séjourné 1 nuit
wow! What a great place to stay! The staff at this hotel is super friendly and accommodating. Everything I needed was ready by the time I arrived. Everyone was super helpful. Excellent amenities. I would highly recommend staying here.
wow! What a great place to stay! The staff at this hotel is super friendly and accommodating. Everything I needed was ready by the time I arrived. Everyone was super helpful. Excellent amenities. I would highly recommend staying here.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La plupart des commentaires décrivent le complexe et les chambres comme très propres ou impeccables. Un client a signalé une unité bulle moisie et usée avec des surfaces sales.
Avis de voyageur à ce sujet
10
Camila
16 sept. 2024
·
A séjourné 1 nuit
este lugar es un sueño! nada mejor que alojarte aqui, vivir la naturaleza y relajarte en las hermosas habitaciones que este hotel tiene. lo visite con mi novio y a los dos nos encanto! tanto el servicio como la limpieza es un 10. sin dudas este hotel es el mejor lugar para hospedarte, relajarte y descansar!
este lugar es un sueño! nada mejor que alojarte aqui, vivir la naturaleza y relajarte en las hermosas habitaciones que este hotel tiene. lo visite con mi novio y a los dos nos encanto! tanto el servicio como la limpieza es un 10. sin dudas este hotel es el mejor lugar para hospedarte, relajarte y descansar!
10
Roberto
10 déc. 2024
·
A séjourné 1 nuit
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
10
s
26 août 2024
·
A séjourné 1 nuit
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
10
Emily
1 déc. 2024
·
A séjourné 1 nuit
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
10
Judith
17 nov. 2024
·
A séjourné 1 nuit
The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!
The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!
4
Te-Wei
4 nov. 2025
·
A séjourné 1 nuit
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
10
Virginia
11 oct. 2024
·
A séjourné 1 nuit
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
10
Alba
2 sept. 2024
·
A séjourné 1 nuit
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
10
Sean
26 oct. 2024
·
A séjourné 1 nuit
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
10
Enzo
8 nov. 2024
·
A séjourné 1 nuit
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont confortables, bien équipées et souvent spacieuses, avec des options panoramiques exceptionnelles et de belles vues. Un avis mentionne un dôme bulle usé avec une transparence réduite due à des bâches.
Avis de voyageur à ce sujet
10
Roberto
10 déc. 2024
·
A séjourné 1 nuit
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
10
Jessica
1 déc. 2024
·
A séjourné 1 nuit
It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.
It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.
4
Te-Wei
4 nov. 2025
·
A séjourné 1 nuit
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
10
Nilda
23 nov. 2024
·
A séjourné 1 nuit
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
10
Nora
11 oct. 2024
·
A séjourné 1 nuit
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
10
Zaira
1 nov. 2024
·
A séjourné 1 nuit
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
10
c
26 août 2024
·
A séjourné 1 nuit
alma maya es un hotel unico donde hospedarse! Desde que llegas, te reciben de la mejor manera, todos siempre son muy amables, el check in y el check out fueron excelentes, rápidos y fáciles, sin ninguna complicacion! La habitación era fabulosa, con una vista hermosa, cama y almohadas extremadamente cómodas y las sabanas super suaves. La presión de la ducha era excelente. Mi estancia fue super placentera y no veo la hora de volver a relajarme aquí!
alma maya es un hotel unico donde hospedarse! Desde que llegas, te reciben de la mejor manera, todos siempre son muy amables, el check in y el check out fueron excelentes, rápidos y fáciles, sin ninguna complicacion! La habitación era fabulosa, con una vista hermosa, cama y almohadas extremadamente cómodas y las sabanas super suaves. La presión de la ducha era excelente. Mi estancia fue super placentera y no veo la hora de volver a relajarme aquí!
10
Alba
2 sept. 2024
·
A séjourné 1 nuit
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
10
Belen
17 nov. 2024
·
A séjourné 1 nuit
This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep
This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep
10
Victor
4 oct. 2024
·
A séjourné 1 nuit
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est constamment salué comme chaleureux, amical et allant au-delà des attentes, avec un enregistrement/départ fluide et des arrangements touristiques utiles. De nombreux clients se sont sentis sincèrement pris en charge tout au long de leur séjour.
Avis de voyageur à ce sujet
10
Roberto
10 déc. 2024
·
A séjourné 1 nuit
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
10
Claudia
12 janv. 2025
·
A séjourné 5 nuits
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
10
s
26 août 2024
·
A séjourné 1 nuit
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
10
Brisa
13 août 2024
·
A séjourné 1 nuit
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
10
Elizabeth
16 déc. 2024
·
A séjourné 1 nuit
Staying at Alma Maya was an unforgettable experience! From the moment I arrived, the warmth and attentiveness of the staff made me feel completely at home. The hotel’s design is breathtaking, blending modern luxury with authentic touches that capture the spirit of the region. My room was beautifully decorated, impeccably clean, and with a bed so comfortable I slept better than ever. The amenities were top-notch, and the overall ambiance was peaceful yet vibrant. Alma Maya is truly a hidden gem, perfect for those seeking relaxation and a connection to the local culture. I can’t wait to return!
Staying at Alma Maya was an unforgettable experience! From the moment I arrived, the warmth and attentiveness of the staff made me feel completely at home. The hotel’s design is breathtaking, blending modern luxury with authentic touches that capture the spirit of the region. My room was beautifully decorated, impeccably clean, and with a bed so comfortable I slept better than ever. The amenities were top-notch, and the overall ambiance was peaceful yet vibrant. Alma Maya is truly a hidden gem, perfect for those seeking relaxation and a connection to the local culture. I can’t wait to return!
10
Judith
17 nov. 2024
·
A séjourné 1 nuit
The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!
The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!
10
Nilda
23 nov. 2024
·
A séjourné 1 nuit
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
10
Nilda
29 sept. 2024
·
A séjourné 1 nuit
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
10
c
26 août 2024
·
A séjourné 1 nuit
alma maya es un hotel unico donde hospedarse! Desde que llegas, te reciben de la mejor manera, todos siempre son muy amables, el check in y el check out fueron excelentes, rápidos y fáciles, sin ninguna complicacion! La habitación era fabulosa, con una vista hermosa, cama y almohadas extremadamente cómodas y las sabanas super suaves. La presión de la ducha era excelente. Mi estancia fue super placentera y no veo la hora de volver a relajarme aquí!
alma maya es un hotel unico donde hospedarse! Desde que llegas, te reciben de la mejor manera, todos siempre son muy amables, el check in y el check out fueron excelentes, rápidos y fáciles, sin ninguna complicacion! La habitación era fabulosa, con una vista hermosa, cama y almohadas extremadamente cómodas y las sabanas super suaves. La presión de la ducha era excelente. Mi estancia fue super placentera y no veo la hora de volver a relajarme aquí!
10
Hugo
16 sept. 2024
·
A séjourné 1 nuit
wow! What a great place to stay! The staff at this hotel is super friendly and accommodating. Everything I needed was ready by the time I arrived. Everyone was super helpful. Excellent amenities. I would highly recommend staying here.
wow! What a great place to stay! The staff at this hotel is super friendly and accommodating. Everything I needed was ready by the time I arrived. Everyone was super helpful. Excellent amenities. I would highly recommend staying here.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Le cadre est paisible, pittoresque et immergé dans la nature, offrant de belles vues et une atmosphère calme. L'accès se fait par un long chemin de terre cahoteux et la propriété semble hors des sentiers battus.
Avis de voyageur à ce sujet
10
Claudia
12 janv. 2025
·
A séjourné 5 nuits
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
10
Alexander
17 oct. 2024
·
A séjourné 1 nuit
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!
10
Emily
1 déc. 2024
·
A séjourné 1 nuit
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
10
Alba
13 août 2024
·
A séjourné 1 nuit
We love it here. The views, location, attention to detail...it is one of the best places to stay !
We love it here. The views, location, attention to detail...it is one of the best places to stay !
4
Te-Wei
4 nov. 2025
·
A séjourné 1 nuit
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
10
Virginia
11 oct. 2024
·
A séjourné 1 nuit
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
10
Zaira
1 nov. 2024
·
A séjourné 1 nuit
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
10
Blair
26 oct. 2024
·
A séjourné 1 nuit
We celebrated our wedding anniversary and it was awesome. The resort was beautiful! The views were breathtaking! The people there are so nice and i felt very welcomed. I highly recommend. I give everything a 10/10. Would definitely stay there again!
We celebrated our wedding anniversary and it was awesome. The resort was beautiful! The views were breathtaking! The people there are so nice and i felt very welcomed. I highly recommend. I give everything a 10/10. Would definitely stay there again!
10
a
25 juil. 2024
·
A séjourné 1 nuit
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
10
Victor
4 oct. 2024
·
A séjourné 1 nuit
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Wow!!! We stayed in the Panoramic room, just the perfect room for relaxing. The service you want, the peace and quiet you need. 10/10
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture et les boissons reçoivent fréquemment des éloges, notamment des plats régionaux frais et un excellent petit-déjeuner. Un avis a trouvé la nourriture médiocre, les portions petites et les prix élevés.
Avis de voyageur à ce sujet
10
Claudia
12 janv. 2025
·
A séjourné 5 nuits
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!
10
Malaika
10 déc. 2024
·
A séjourné 1 nuit
The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
10
Victoria
18 oct. 2024
·
A séjourné 1 nuit
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
10
Emily
1 déc. 2024
·
A séjourné 1 nuit
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
4
Te-Wei
4 nov. 2025
·
A séjourné 1 nuit
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
It is hard to leave this review but I felt surprised when we arrived at the place, since all the 5 star reviews we saw here contributed to us selecting this place. First I want to say the staff were very helpful and friendly. They did try to provide a good service to the guests. The location is beautiful and you do feel like you are part of the nature environment. Even the long bumpy road was part of the expectation and not their fault. However, that's where the good things about this place ended. The bubble glamp, while clean in terms of bedding, toilet, furniture, is in a dire shape and requires thorough cleaning for guests to truely enjoy the experience. It was VERY moldy inside, with grit built up in the corners, and the supposedly transparent part is so DIRTY such that we could barely see what's outside, let alone enjoying the experience that a bubble glamping is suppose to provide. The furniture is showing wear and tear with cracks so much so that it can't claim that is a luxury experience. Also they had to place tarps on all of the bubble lamps(probably to reduce heat from sunlight), which is different from what the photos showed. The food is also mediocre at best. While I understand that it's hard to transport ingredients to a remote port of the jungle, the food were firstly not authentic Mayan food, second in small portion, thirdly very overpriced. The staff also couldn't even give a menu for us, probably due to not being able to cook actual meals, and all of t
10
Natalia
2 sept. 2024
·
A séjourné 1 nuit
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
10
Nora
11 oct. 2024
·
A séjourné 1 nuit
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Aucun avis écrit
Les voyageurs n'ont pas encore écrit d'avis pour cet établissement.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 14:00
Vous avez une question ?
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Prix pour les dates à venir
novembre 2026
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décembre 2026
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Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
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L'heure d'arrivée commence à 15:00 L'heure d'arrivée se termine à 20:00 L'heure de départ se termine à 11:00
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Animaux non autorisés ;
Services de la réception
La réception est ouverte tous les jours jusqu'à 20h00. Cet établissement ne propose pas d'enregistrement après les heures de fermeture. La réception est dotée d'un personnel pendant des heures limitées. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit peuvent être requises lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios ou des terrasses, qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ;
Restauration
Profitez d'un repas au restaurant, ou restez sur place et profitez du service d'étage de l'hôtel (pendant des heures limitées). Étanchez votre soif avec votre boisson préférée au bar/salon. Un petit-déjeuner de cuisine locale gratuit est servi tous les jours de 7h00 à 10h00.
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Dépôt : MXN 200 par hébergement, par séjour
Équipements populaires
Restaurant
Sauna
Chambres non-fumeurs
Service en chambre
Sèche-cheveux
Jardin
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Sèche-cheveux
Serviettes
Douche
Salle de bain privée
Activités
Jardin
Mobilier d'extérieur
Pool (Outdoor)
Terrasse
Services
24-Hour Front Desk
Parking
Parking gratuit