Mantra Castle Hill Sydney, an Accor Hotel
$140
/ night
Avg. for November
Prices for Mantra Castle Hill Sydney, an Accor Hotel
Select dates to see prices and availability
$140
/ night
Avg. for November
Monthly average prices
Nightly prices at Mantra Castle Hill Sydney, an Accor Hotel average $106 in September, the cheapest month, and $142 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $111 |
| February | $127 |
| March | $124 |
| April | $116 |
| May | $119 |
| June | $142 |
| July | $126 |
| August | $111 |
| September | $106 |
| October | $133 |
| November | $140 |
| December | $110 |
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Nov · $140
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Most expensive: June (~$142)
Cheapest: September (~$106)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area, a picnic area, and a banquet hall.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area, a picnic area, and a banquet hall.
Business amenities
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.
Location
With a stay at Mantra Castle Hill Sydney in Sydney (Castle Hill), you'll be within a 5-minute drive of Hillsong Church and Castle Hill Country Club. This luxury hotel is 2.4 mi (3.9 km) from Castle Towers Shopping Centre and 3.2 mi (5.2 km) from Castle Hill Heritage Park.
What's nearby
Norwest Business Park(0.3 miles)
Castle Hill Country Club(1.1 miles)
Hillsong Church(1.1 miles)
Bella Vista Farm(1.9 miles)
Castle Towers Shopping Centre(2 miles)
Castle Hill Community Centre(2.1 miles)
Valentine Sports Park(2.5 miles)
Baulkham Hills Library(2.7 miles)
Norwest Private Hospital(2.8 miles)
Castle Hill Heritage Park(2.9 miles)
Cumberland State Forest(6 miles)
Westmead Hospital(6.4 miles)
Parramatta Park(6.6 miles)
CommBank Stadium(6.7 miles)
Port Jackson Bay(6.7 miles)
Sydney Airport (SYD)(31.1 miles)
Western Sydney Intl. Airport (WSI)(32.5 miles)
Parking
Non-Smoking Rooms
Housekeeping
Garden
Golf Course (nearby)
Picnic Area/Tables
Location
8 Gladstone Road, Sydney, New South Wales, Australia
Norwest Business Park (0.3 miles)
Castle Hill Country Club (1.1 miles)
Hillsong Church (1.1 miles)
Bella Vista Farm (1.9 miles)
Castle Towers Shopping Centre (2 miles)
Castle Hill Community Centre (2.1 miles)
Room options
5
Two Bedroom Apartment, Two King Beds
Room details
2 King Beds
Sleeps 4
484 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
5
Studio Apartment, 1 King Bed
Room details
1 King Bed
Sleeps 2
226 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
4
One Bedroom Apartment, 1 King Bed
Room details
1 King Bed
Sleeps 2
376 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
6
Three Bedroom Apartment, Three King Beds
Room details
3× King Beds
Sleeps 6
581 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
4
One Bedroom Apartment, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
376 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
5
Studio Apartment, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
226 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Mantra Castle Hill Sydney, an Accor Hotel
7
Good
Based on 819 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across the reviews of Mantra Castle Hill Sydney, an Accor Hotel, guests praise friendly front-desk staff and value but repeatedly report cleanliness and maintenance issues, an industrial, hard-to-find setting with early-morning noise, very slow lifts, and inconsistent in-room comfort.
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What guests think
Across the reviews of Mantra Castle Hill Sydney, an Accor Hotel, guests praise friendly front-desk staff and value but repeatedly report cleanliness and maintenance issues, an industrial, hard-to-find setting with early-morning noise, very slow lifts, and inconsistent in-room comfort.
Parking is available and can be convenient, though several reviews cite broken gates, tricky access via the rear car park, and occasional key card issues. Rooms are generally basic or dated with small bathrooms and low or uncomfortable beds, while a few guests found them spacious or adequate for short stays. On-site dining is limited, and breakfast, when offered, is simple or poorly stocked. Expect a no-frills stay suited to practical trips if location near the Hills District matters more than comfort.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic: parking is available but several reviews report broken car park gates and awkward access, and the lift is very slow. Breakfast facilities are limited or poorly maintained; the small gym is usable but not well serviced.
Related guest reviews
2
Phillip
May 29, 2023
·
Stayed 1 night
air con broken no extra blankets continental breakfast - no clean plates or cups sink full of dirty dishes coffee machine out of order
air con broken no extra blankets continental breakfast - no clean plates or cups sink full of dirty dishes coffee machine out of order
6
ian
Aug 13, 2023
·
Stayed 1 night
Very odd entry to the hotel through unlit industrial back street and a little concerning. Breakfast content for the price was too fundamental. For the extra $15 we were wanting more than a cereal machine coffee and a piece of toast. Maybe lol ran out and lighting and power stopped as a fuse blew out … or something while having breakfast. Reception was ok but couldn’t order us an Uber. Elevator was extremely slow and no apparent stair exit in cases of fire. Existed but couldn’t locate it.
Very odd entry to the hotel through unlit industrial back street and a little concerning. Breakfast content for the price was too fundamental. For the extra $15 we were wanting more than a cereal machine coffee and a piece of toast. Maybe lol ran out and lighting and power stopped as a fuse blew out … or something while having breakfast. Reception was ok but couldn’t order us an Uber. Elevator was extremely slow and no apparent stair exit in cases of fire. Existed but couldn’t locate it.
4
Kylie
Dec 13, 2025
·
Stayed 1 night
Parking was not secure as gates broken so anybody could access rooms. No extra lock on door. Building is old and feels unclean and dated Awake all night due to what sounded like a hammer banging all night
Parking was not secure as gates broken so anybody could access rooms. No extra lock on door. Building is old and feels unclean and dated Awake all night due to what sounded like a hammer banging all night
8
Werner
Mar 28, 2024
·
Stayed 8 nights
The room is what you pay for nothing fancy. The gym was good apart from the dirty towels that was not removed for 8 days that Ibwas there.
The room is what you pay for nothing fancy. The gym was good apart from the dirty towels that was not removed for 8 days that Ibwas there.
6
Sonia
Dec 10, 2023
·
Stayed 1 night
Place is tired. Needs refurbishing. We were late coming in and our key card did not open the garage! Luckily it opened the front door of hotel so we could get in. Breakfast room was grotty and not enough plates & cups or tables and chairs for all guests. Way too overpriced for what was offered. Staff were friendly & helpful.
Place is tired. Needs refurbishing. We were late coming in and our key card did not open the garage! Luckily it opened the front door of hotel so we could get in. Breakfast room was grotty and not enough plates & cups or tables and chairs for all guests. Way too overpriced for what was offered. Staff were friendly & helpful.
8
deborah
Nov 3, 2024
·
Stayed 2 nights
I appreciated fresh towels on the second day of our stay. Parking was difficult, as access to the underground car-park was unavailable due to the height of out vehicle (>2m). We had to park in the car parks allocated to adjacent businesses.
I appreciated fresh towels on the second day of our stay. Parking was difficult, as access to the underground car-park was unavailable due to the height of out vehicle (>2m). We had to park in the car parks allocated to adjacent businesses.
4
Michelle
Nov 19, 2023
·
Stayed 1 night
You enter the hotel through the back parking lot of an industrial yak park! It doesn’t get much better from there! Elevator takes forever. Shared with the housekeeping staff so you’ll wait forever to get up if down. Kitchen was dirty. Cups/mugs, dishwasher dirty! Furniture dirty, floor sticky! Oh I wish I had an option to get the heck out of there but we’d prepaid and were in and out for the night! Multiple guests I meet in the hallway or lobby waiting for the Lift felt the same! Would NEVER stay there again or recommend anyone else do so!
You enter the hotel through the back parking lot of an industrial yak park! It doesn’t get much better from there! Elevator takes forever. Shared with the housekeeping staff so you’ll wait forever to get up if down. Kitchen was dirty. Cups/mugs, dishwasher dirty! Furniture dirty, floor sticky! Oh I wish I had an option to get the heck out of there but we’d prepaid and were in and out for the night! Multiple guests I meet in the hallway or lobby waiting for the Lift felt the same! Would NEVER stay there again or recommend anyone else do so!
6
NICOL
Aug 13, 2023
·
Stayed 2 nights
Ok accommodation. Lift is slow
Ok accommodation. Lift is slow
8
Petrus
Mar 24, 2024
·
Stayed 1 night
Undercover garage door was broken and could not close causing unsecured car parking. Room was fine with good facilities and comfortable bed. Friendly staff during check in.
Undercover garage door was broken and could not close causing unsecured car parking. Room was fine with good facilities and comfortable bed. Friendly staff during check in.
6
Marni
Dec 1, 2025
·
Stayed 3 nights
The room was clean enough, although the kitchen water pressure was pretty much NIL, the shower fawcett was broken and came off, the air conditioning unit filthy, therefore a heap of dirt/dust came out when in use, the bathroom liquids were empty (Soap, shampoo, body wash etc). The lift is the slowest I have ever used in a hotel. No dishwashing tablets/detergent available. All curtains were broken. Overwhelming smell of Indian spices throughout the hotel. Parking was great.
The room was clean enough, although the kitchen water pressure was pretty much NIL, the shower fawcett was broken and came off, the air conditioning unit filthy, therefore a heap of dirt/dust came out when in use, the bathroom liquids were empty (Soap, shampoo, body wash etc). The lift is the slowest I have ever used in a hotel. No dishwashing tablets/detergent available. All curtains were broken. Overwhelming smell of Indian spices throughout the hotel. Parking was great.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring weakness, with multiple reports of mould, stained furniture and carpets, lingering odours, pests including cockroaches, and missed housekeeping such as empty or missing toiletries and unvacuumed floors. A minority of reviews describe clean rooms.
Related guest reviews
4
Derek
Oct 31, 2025
·
Stayed 2 nights
Dirty carpets, the mouldy curtains aren’t big enough to cover the windows fully. There was no hand/body wash in the dispensers either in the shower or above the hand basin. The lid of the bin in the room didn’t open.
Dirty carpets, the mouldy curtains aren’t big enough to cover the windows fully. There was no hand/body wash in the dispensers either in the shower or above the hand basin. The lid of the bin in the room didn’t open.
2
Kimberley
Jan 2, 2024
·
Stayed 2 nights
Required emergency accommodation while in Sydney over NYE weekend. Arrived to no lighting in bathroom; repaired quickly by helpful staff & then final morning woke to no electricity in room. Cleanliness was biggest issue - property is very old and rooms/ bathrooms not clean.
Required emergency accommodation while in Sydney over NYE weekend. Arrived to no lighting in bathroom; repaired quickly by helpful staff & then final morning woke to no electricity in room. Cleanliness was biggest issue - property is very old and rooms/ bathrooms not clean.
2
Adrian
Oct 26, 2025
·
Stayed 1 night
Checkin took 45 minutes, as rooms were not cleaned and ready for guests. There were about eight people in the check-in desk with complaints about the rooms. Our room hadn't been vacuumed and the bathroom had blood in the shower and the sink.
Checkin took 45 minutes, as rooms were not cleaned and ready for guests. There were about eight people in the check-in desk with complaints about the rooms. Our room hadn't been vacuumed and the bathroom had blood in the shower and the sink.
2
Thomas
Dec 1, 2025
·
Stayed 1 night
Kitchen had food splashback all over it. Bathroom was covered in mould.
Kitchen had food splashback all over it. Bathroom was covered in mould.
4
Kylee
Nov 27, 2025
·
Stayed 1 night
The room was dirty. There were marks all over the walls, they had a fabric chair with stains all over it, it says it has a patio or balcony but it had neither. I was really disappointed. My room had an extra door that was locked which was abit of a worry as i didnt have access to it unsure what is behind it. Positive thing is the lady at the front desk is very welcoming and lovely.
The room was dirty. There were marks all over the walls, they had a fabric chair with stains all over it, it says it has a patio or balcony but it had neither. I was really disappointed. My room had an extra door that was locked which was abit of a worry as i didnt have access to it unsure what is behind it. Positive thing is the lady at the front desk is very welcoming and lovely.
6
Sydney
Feb 8, 2025
·
Stayed 1 night
Great convenient stay but disappointed with cleanliness and room needs . Dusty, curtains off their hooks , dirty bathroom waste bin .. insufficient kitchenette needs, one fork, no teaspoons , large carving knife !. Reception staff friendly and efficient . Graciously received the feedback about room
Great convenient stay but disappointed with cleanliness and room needs . Dusty, curtains off their hooks , dirty bathroom waste bin .. insufficient kitchenette needs, one fork, no teaspoons , large carving knife !. Reception staff friendly and efficient . Graciously received the feedback about room
2
stuart
Oct 21, 2025
·
Stayed 1 night
Booked last minute. A couple of issues around the reservation but the receptionist was great. First room we were given had German cockroaches running over the sink so we were moved to a second room. Seemed ok in the dark but woke up this morning to an unclean room. Not clean, floors not vacuumed, shower head and stall in need of attention, grubby, worn out furniture. I wasn’t expecting a lot but the basics weren’t covered. Left room to return to the car to find it covered in bird poo as nests of birds are living in the car park. Wouldn’t recommend it.
Booked last minute. A couple of issues around the reservation but the receptionist was great. First room we were given had German cockroaches running over the sink so we were moved to a second room. Seemed ok in the dark but woke up this morning to an unclean room. Not clean, floors not vacuumed, shower head and stall in need of attention, grubby, worn out furniture. I wasn’t expecting a lot but the basics weren’t covered. Left room to return to the car to find it covered in bird poo as nests of birds are living in the car park. Wouldn’t recommend it.
2
Millie
Sep 8, 2024
·
Stayed 2 nights
DO NOT BOOK HERE - absolutely FILTHY and DISGUSTING. Black mould covered the bathroom, marks and stains on every surface, damp and musty, cockroaches in the dirty hallway, everything looks as if it hasn’t been cleaned in a long time. P POOR STANDARDS AND HYGIENE!
DO NOT BOOK HERE - absolutely FILTHY and DISGUSTING. Black mould covered the bathroom, marks and stains on every surface, damp and musty, cockroaches in the dirty hallway, everything looks as if it hasn’t been cleaned in a long time. P POOR STANDARDS AND HYGIENE!
4
Amanda
Mar 7, 2024
·
Stayed 3 nights
Room not cleaned properly Sponge under the kitchen sink was used from previous guests and house keeping also used the same sponge. Couch covered in stains Carpet not vacuumed Mould in shower Oven not clean Air conditioner dusty Bed was hard and uncomfortable
Room not cleaned properly Sponge under the kitchen sink was used from previous guests and house keeping also used the same sponge. Couch covered in stains Carpet not vacuumed Mould in shower Oven not clean Air conditioner dusty Bed was hard and uncomfortable
2
Julieanne
Feb 13, 2025
·
Stayed 1 night
The main entrance to the Mantra is like a garage, no security measures for the lift anyone can use. The room smelt like sewerage and the bathroom was unclean with Mould on the ceiling and around the shower frame. Would not recommend this property
The main entrance to the Mantra is like a garage, no security measures for the lift anyone can use. The room smelt like sewerage and the bathroom was unclean with Mould on the ceiling and around the shower frame. Would not recommend this property
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AI-generated summary based on recent guest reviews
Rooms
Rooms are functional but often dated or basic, with small bathrooms, low or uncomfortable beds, and occasional maintenance issues like faulty air conditioning or lighting. Some guests reported spacious layouts or adequate comfort for short stays.
Related guest reviews
4
Lynne
May 28, 2025
·
Stayed 2 nights
Good car parking. Charmless hotel with very basic rooms. The ancient beds need changing out as the mattresses are all springs. Tiny bathrooms. Accor have well and truely milked this one well beyond its depreciation date.
Good car parking. Charmless hotel with very basic rooms. The ancient beds need changing out as the mattresses are all springs. Tiny bathrooms. Accor have well and truely milked this one well beyond its depreciation date.
10
Deanna
Sep 3, 2024
·
Stayed 2 nights
Spacious rooms with large living area.
Spacious rooms with large living area.
6
Graham
Dec 12, 2024
·
Stayed 1 night
This property is in the industrial area of Castle Hill and is not bad for the price. If you need to be in this area this property is Ok but there are better places nearby but more expensive. We had a studio queen and it was a good size. No lounge and the TV is up high on the wall. I really don't know why they put them so high these days. The smoke doctors flashed all night and we could't get the aircon to work. The parking is free and normally secure but one of the doors was broken so it wasn't closed all night. You can hear cars driving around but that is to be expected due to its position. Overall it is fine if you get a good rate.
This property is in the industrial area of Castle Hill and is not bad for the price. If you need to be in this area this property is Ok but there are better places nearby but more expensive. We had a studio queen and it was a good size. No lounge and the TV is up high on the wall. I really don't know why they put them so high these days. The smoke doctors flashed all night and we could't get the aircon to work. The parking is free and normally secure but one of the doors was broken so it wasn't closed all night. You can hear cars driving around but that is to be expected due to its position. Overall it is fine if you get a good rate.
6
Caitlin
Feb 15, 2025
·
Stayed 1 night
Not bad, lovely staff and generally clean, main issue is the queen bed set-up was two single mattresses put together, which made it difficult for us to sleep comfortably Reasonable price for what you get though
Not bad, lovely staff and generally clean, main issue is the queen bed set-up was two single mattresses put together, which made it difficult for us to sleep comfortably Reasonable price for what you get though
4
John
Dec 22, 2024
·
Stayed 1 night
This hotel is situated in a business area, so you would expect the room to cater for business travelers. Not so! Our queen room had one chair - a large cushiony armchair. Ideal for a nap.Not an ergonomic chair that would fit at the desk provided! Why would you have a room for two people but only provide one chair - and a totally unsuitable chair? We asked at reception and were told all rooms were like this. A staff member begrudgingly gave us a plastic dining room chair. Do not assume the rooms here are suitable for working on a computer.
This hotel is situated in a business area, so you would expect the room to cater for business travelers. Not so! Our queen room had one chair - a large cushiony armchair. Ideal for a nap.Not an ergonomic chair that would fit at the desk provided! Why would you have a room for two people but only provide one chair - and a totally unsuitable chair? We asked at reception and were told all rooms were like this. A staff member begrudgingly gave us a plastic dining room chair. Do not assume the rooms here are suitable for working on a computer.
6
Janine
Sep 14, 2023
·
Stayed 2 nights
The room was small but adequate. Clean and neat. Good service. Friendly staff. Easy parking. Terrible traffic noise. Kept me awake but hubby wasn't even aware of it. Bathroom was lovely but too pokey.
The room was small but adequate. Clean and neat. Good service. Friendly staff. Easy parking. Terrible traffic noise. Kept me awake but hubby wasn't even aware of it. Bathroom was lovely but too pokey.
6
Noel
Aug 17, 2024
·
Stayed 3 nights
The price was very reasonable for the area. The location is noisy with traffic, garbage pickup in early hours. The room was looking tired, needs a paint job. The mattress needs replacing. Not sure why you need to take a credit card reading for incidentals... there weren't any.
The price was very reasonable for the area. The location is noisy with traffic, garbage pickup in early hours. The room was looking tired, needs a paint job. The mattress needs replacing. Not sure why you need to take a credit card reading for incidentals... there weren't any.
2
Angela
Aug 13, 2024
·
Stayed 2 nights
The bed was very low and the mattress was thin and base was wooden. I couldn’t stay because I have a disability and could not get on and off the bed without pain. I’m still waiting on 2 nights refund 3 days later
The bed was very low and the mattress was thin and base was wooden. I couldn’t stay because I have a disability and could not get on and off the bed without pain. I’m still waiting on 2 nights refund 3 days later
6
F
Jul 26, 2024
·
Stayed 1 night
I stayed overnight in a studio room with a kingsize bed. Plenty of room for a couple and was reasonably priced compared to other venues in the area. The room was clean, had a comfortable bed and was in a handy locality, although situated at the rear of a light industrial area. Having a kitchenette suited me but here is where more attention should be paid to detail. The bar type fridge freezer was so frosted up you could barely get an ice block(on a stick) in it. There were no sharp knives to cut up anything, nor a board on which to do so. There was only one cereal bowl and no other extra plates or bowls in which to heat anything. The window curtains were droopy at the ends from not being secured properly, but at least you could open the windows to let some fresh air in. The basin plug in the bathroom stayed stuck down when the basin was filled. I was lucky once, and was able to dislodge it, but the second time I had to leave it that way. Personally, I don't like this body wash stuff, and there was no alternative soap provided, so these days I try to remember to carry my own. Otherwise I was happy with the venue but, unfortunately in lower priced facilities it seems that attention to room detail also diminishes. I would stay there again however I think the first thing I do would do after arrival would be to check out the facilities.
I stayed overnight in a studio room with a kingsize bed. Plenty of room for a couple and was reasonably priced compared to other venues in the area. The room was clean, had a comfortable bed and was in a handy locality, although situated at the rear of a light industrial area. Having a kitchenette suited me but here is where more attention should be paid to detail. The bar type fridge freezer was so frosted up you could barely get an ice block(on a stick) in it. There were no sharp knives to cut up anything, nor a board on which to do so. There was only one cereal bowl and no other extra plates or bowls in which to heat anything. The window curtains were droopy at the ends from not being secured properly, but at least you could open the windows to let some fresh air in. The basin plug in the bathroom stayed stuck down when the basin was filled. I was lucky once, and was able to dislodge it, but the second time I had to leave it that way. Personally, I don't like this body wash stuff, and there was no alternative soap provided, so these days I try to remember to carry my own. Otherwise I was happy with the venue but, unfortunately in lower priced facilities it seems that attention to room detail also diminishes. I would stay there again however I think the first thing I do would do after arrival would be to check out the facilities.
4
Robyn D
Mar 23, 2025
·
Stayed 1 night
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, welcoming staff and helpful gestures like early check-in and quick assistance. Others experienced slow or disorganised check-in and occasional unhelpful responses or key card problems.
Related guest reviews
10
Halima
Dec 6, 2024
·
Stayed 3 nights
On my first night. I got scared late at night and felt ashamed seeking help, my fear overtook my feelings and I seemed helped. Your staff (Joana) validated my feelings, provided unconditional support and reassurance. I am forever grateful Thank you all
On my first night. I got scared late at night and felt ashamed seeking help, my fear overtook my feelings and I seemed helped. Your staff (Joana) validated my feelings, provided unconditional support and reassurance. I am forever grateful Thank you all
8
Andrew
Sep 1, 2023
·
Stayed 2 nights
Easy to get to and plenty of parking. Staff were very helpful.
Easy to get to and plenty of parking. Staff were very helpful.
8
Ruth
Jun 16, 2024
·
Stayed 2 nights
Overall it was good just found the staff member i spoke to not so helpful asked for extra blanket he said hed bring it up but he never did
Overall it was good just found the staff member i spoke to not so helpful asked for extra blanket he said hed bring it up but he never did
2
Adrian
Oct 26, 2025
·
Stayed 1 night
Checkin took 45 minutes, as rooms were not cleaned and ready for guests. There were about eight people in the check-in desk with complaints about the rooms. Our room hadn't been vacuumed and the bathroom had blood in the shower and the sink.
Checkin took 45 minutes, as rooms were not cleaned and ready for guests. There were about eight people in the check-in desk with complaints about the rooms. Our room hadn't been vacuumed and the bathroom had blood in the shower and the sink.
10
Barbara
Nov 19, 2025
·
Stayed 2 nights
Staff very friendly and helpful
Staff very friendly and helpful
10
Virginia
Jul 11, 2025
·
Stayed 4 nights
Amazing service and warm welcome
Amazing service and warm welcome
2
Annie
Nov 16, 2025
·
Stayed 1 night
Wouldn't stay there again!! Staff were pleasant but very disorganised. Room 3 out of 10 for clean. We got locked out of our room (key would not engage) twice. we went out arrived home at 11.30 couldn't get in AGAIN had to get someone out of bed to let us in. Position awful tradie entrance through industrial estate at rear.
Wouldn't stay there again!! Staff were pleasant but very disorganised. Room 3 out of 10 for clean. We got locked out of our room (key would not engage) twice. we went out arrived home at 11.30 couldn't get in AGAIN had to get someone out of bed to let us in. Position awful tradie entrance through industrial estate at rear.
8
Luke
Oct 20, 2023
·
Stayed 1 night
We accidentally left our cards to get into our room on our table. My husband asked if they had a spare and they gave us 2 more cards without any drama. They also allowed us to check in before 2pm. It was a great place to stay and very helpful workers.
We accidentally left our cards to get into our room on our table. My husband asked if they had a spare and they gave us 2 more cards without any drama. They also allowed us to check in before 2pm. It was a great place to stay and very helpful workers.
4
Rebecca
Jul 24, 2025
·
Stayed 2 nights
It took four rounds to get the key to work, receptionist was dismissive and told me we were not using the key nicely,
It took four rounds to get the key to work, receptionist was dismissive and told me we were not using the key nicely,
10
Christine
Mar 14, 2024
·
Stayed 1 night
Access to the hotel was a bit different - via a commercial driveway rather that driving straight up to the entrance. That said it wasn't a problem. Parking was under the building & plentiful. The receptionist, Tia (spelling?) was very friendly and provided answers to my questions before I asked. Very professional. My room was well-appointed, comfortable and quiet.
Access to the hotel was a bit different - via a commercial driveway rather that driving straight up to the entrance. That said it wasn't a problem. Parking was under the building & plentiful. The receptionist, Tia (spelling?) was very friendly and provided answers to my questions before I asked. Very professional. My room was well-appointed, comfortable and quiet.
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AI-generated summary based on recent guest reviews
Location
Set in an industrial area that some find hard to locate and noisy early due to trucks and nearby businesses, with little within easy walking distance. Others found it convenient for the motorway or local errands and quiet at night.
Related guest reviews
6
Daniel
Jan 2, 2024
·
Stayed 2 nights
Old feel, clean room but small. Outside area is an industrial estate.
Old feel, clean room but small. Outside area is an industrial estate.
4
Malcolm
Jul 30, 2025
·
Stayed 4 nights
I will say the staff are polite and friendly. This property is aimed at tradies and similar who are working away from home for the week. It is in need of complete renovation - it is life expired. I had to refuse the first room allocated to me because it was dirty in the kitchenette, bathroom and the main living space. It hadn't even been vacuumed. The rooms facing the industrial estate are prone to early morning noise - garbage trucks coming and going and the like. You stay here because you need to be in the area for work or family, but not really for any other reason. There are other similar options within 1-2km of this property. I'd suggest checking them out unless they drop the price on this one.
I will say the staff are polite and friendly. This property is aimed at tradies and similar who are working away from home for the week. It is in need of complete renovation - it is life expired. I had to refuse the first room allocated to me because it was dirty in the kitchenette, bathroom and the main living space. It hadn't even been vacuumed. The rooms facing the industrial estate are prone to early morning noise - garbage trucks coming and going and the like. You stay here because you need to be in the area for work or family, but not really for any other reason. There are other similar options within 1-2km of this property. I'd suggest checking them out unless they drop the price on this one.
6
Kath
Jun 11, 2025
·
Stayed 1 night
It’s in a factory area
It’s in a factory area
2
Debbie
Jun 2, 2023
·
Stayed 1 night
It was not advertised as being in the middle of an industrial area. The room was hot and humid. The factory workers started working at 2.45 AM using forklifts, moving bins and yelling just outside our room. Leaving the carpark was also very tight for a big car. Would not stay there again !!!
It was not advertised as being in the middle of an industrial area. The room was hot and humid. The factory workers started working at 2.45 AM using forklifts, moving bins and yelling just outside our room. Leaving the carpark was also very tight for a big car. Would not stay there again !!!
2
Dimity
Feb 14, 2025
·
Stayed 2 nights
This was set at the back of industrial area. There were empty alcohol cans and rubbish sitting at our entry door. It stunk like cigarettes on our floor. Old and not clean.
This was set at the back of industrial area. There were empty alcohol cans and rubbish sitting at our entry door. It stunk like cigarettes on our floor. Old and not clean.
8
Christine
Dec 29, 2024
·
Stayed 1 night
I've stayed at the Mantea several times. It's geographically convenient to where I often need to go in the Hills district. The location - in a commercial area - means it's quiet at night, but also you need to drive to restaurants. Access was a bit tricky the first time - it's vehind a commercial development, but not a problem. I'll continue to return when I need accommodation in the Hills district. The manager is very friendly and welcoming.
I've stayed at the Mantea several times. It's geographically convenient to where I often need to go in the Hills district. The location - in a commercial area - means it's quiet at night, but also you need to drive to restaurants. Access was a bit tricky the first time - it's vehind a commercial development, but not a problem. I'll continue to return when I need accommodation in the Hills district. The manager is very friendly and welcoming.
8
Nadeem
Apr 21, 2022
·
Stayed 7 nights
God value great location for the area. Quiet at night
God value great location for the area. Quiet at night
4
Kristine
Jun 1, 2023
·
Stayed 1 night
Room was ok but was woken at 3am by a truck loading at 3am. So noisy being so close to the industrial area.
Room was ok but was woken at 3am by a truck loading at 3am. So noisy being so close to the industrial area.
8
Lizzie
Jun 2, 2024
·
Stayed 1 night
This hotel is in a strange place at the back of industrial type businesses - by close to shops and transport
This hotel is in a strange place at the back of industrial type businesses - by close to shops and transport
4
Robyn D
Mar 23, 2025
·
Stayed 1 night
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
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AI-generated summary based on recent guest reviews
Dining
On-site dining is limited; several reviews note no restaurant and a very simple or poorly stocked breakfast, with one guest saying breakfast was not provided despite payment. Many guests rely on driving or delivery for meals.
Related guest reviews
6
ian
Aug 13, 2023
·
Stayed 1 night
Very odd entry to the hotel through unlit industrial back street and a little concerning. Breakfast content for the price was too fundamental. For the extra $15 we were wanting more than a cereal machine coffee and a piece of toast. Maybe lol ran out and lighting and power stopped as a fuse blew out … or something while having breakfast. Reception was ok but couldn’t order us an Uber. Elevator was extremely slow and no apparent stair exit in cases of fire. Existed but couldn’t locate it.
Very odd entry to the hotel through unlit industrial back street and a little concerning. Breakfast content for the price was too fundamental. For the extra $15 we were wanting more than a cereal machine coffee and a piece of toast. Maybe lol ran out and lighting and power stopped as a fuse blew out … or something while having breakfast. Reception was ok but couldn’t order us an Uber. Elevator was extremely slow and no apparent stair exit in cases of fire. Existed but couldn’t locate it.
6
Ian
Nov 26, 2024
·
Stayed 2 nights
Not good value for money. Industrial location and no dining.
Not good value for money. Industrial location and no dining.
6
Sonia
Dec 10, 2023
·
Stayed 1 night
Place is tired. Needs refurbishing. We were late coming in and our key card did not open the garage! Luckily it opened the front door of hotel so we could get in. Breakfast room was grotty and not enough plates & cups or tables and chairs for all guests. Way too overpriced for what was offered. Staff were friendly & helpful.
Place is tired. Needs refurbishing. We were late coming in and our key card did not open the garage! Luckily it opened the front door of hotel so we could get in. Breakfast room was grotty and not enough plates & cups or tables and chairs for all guests. Way too overpriced for what was offered. Staff were friendly & helpful.
6
Anita
Jul 2, 2024
·
Stayed 1 night
Overall the unit offers a little kitchenette with a dishwasher, washing machine and dryer, a little living and dining room area and a small balcony which is very convenient. Unfortunately the cleanliness was not good with the toilet still having urine marks of the previous guest under the seat, also the carpets in the hallway had lots of water stains, there were garbage lying around including used earplugs. It was a cold night and I requested a blanket. They do not have blankets and offered an additional Duna which the friendly duty officer brought up to the room. When I placed the Duna in between the two sheets, I saw what the Duna already on the bed looked like and it was appalling. This facility also does not have a restaurant or any shops withing walking distance, therefore if you travel without a car, you have to make use of Uber Eats/Shop. If not for the issues with housekeeping and lack of shops close by, I would have probably rated this unit a bit higher.
Overall the unit offers a little kitchenette with a dishwasher, washing machine and dryer, a little living and dining room area and a small balcony which is very convenient. Unfortunately the cleanliness was not good with the toilet still having urine marks of the previous guest under the seat, also the carpets in the hallway had lots of water stains, there were garbage lying around including used earplugs. It was a cold night and I requested a blanket. They do not have blankets and offered an additional Duna which the friendly duty officer brought up to the room. When I placed the Duna in between the two sheets, I saw what the Duna already on the bed looked like and it was appalling. This facility also does not have a restaurant or any shops withing walking distance, therefore if you travel without a car, you have to make use of Uber Eats/Shop. If not for the issues with housekeeping and lack of shops close by, I would have probably rated this unit a bit higher.
4
Susanne
Jul 15, 2024
·
Stayed 3 nights
Mein erster Raum war unter aller Würde. In Sydney ist jetzt Winter. Ich konnte das Fenster nicht schliessen und der Teppich war nicht sauber. Eine Toilettenpapierrolle lag bei meinem Bett. Das 2.Zimmer war viiiiiel besser. Es wird kein Frühstück angeboten und ich habe dafür bei meiner Buchung bezahlt.
Mein erster Raum war unter aller Würde. In Sydney ist jetzt Winter. Ich konnte das Fenster nicht schliessen und der Teppich war nicht sauber. Eine Toilettenpapierrolle lag bei meinem Bett. Das 2.Zimmer war viiiiiel besser. Es wird kein Frühstück angeboten und ich habe dafür bei meiner Buchung bezahlt.
4
Robyn D
Mar 23, 2025
·
Stayed 1 night
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
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AI-generated summary based on recent guest reviews
10
CHRIS
last week
·
Stayed 3 nights
The only issue we had was our first night we were told a $500 deposit had to be made before we got the key and our room wasn't wheelchair accessible but the second day was awesome perfect room change was exactly wat we needed
The only issue we had was our first night we were told a $500 deposit had to be made before we got the key and our room wasn't wheelchair accessible but the second day was awesome perfect room change was exactly wat we needed
2
Ozzy
Oct 2, 2026
·
Stayed 2 nights
Room was dirty, bed sheets were covered in disgusting brown and yellow stains, there was renovations going on that I was not told about prior to booking only by a note left on the bed when I arrived. The gym & reception was closed due to renovations. I was told I’d receive a nights refund due to unclean room & out of service ammenities, after checking out and following up 3 times in the last 2 weeks I still have not received a refund and every time I call I get told the manager has just popped out and they will call me back. I never hear back from them. Don’t stay here
Room was dirty, bed sheets were covered in disgusting brown and yellow stains, there was renovations going on that I was not told about prior to booking only by a note left on the bed when I arrived. The gym & reception was closed due to renovations. I was told I’d receive a nights refund due to unclean room & out of service ammenities, after checking out and following up 3 times in the last 2 weeks I still have not received a refund and every time I call I get told the manager has just popped out and they will call me back. I never hear back from them. Don’t stay here
4
Graham
Sep 9, 2026
·
Stayed 3 nights
To noisy in an industrial area, bed was terrible .
To noisy in an industrial area, bed was terrible .
10
Shane
Aug 3, 2026
·
Stayed 2 nights
Appreciated the secure parking - peace of mind. Room was well presented and furnished. Very clean. This hotel is located close to a good selection of eateries.
Appreciated the secure parking - peace of mind. Room was well presented and furnished. Very clean. This hotel is located close to a good selection of eateries.
8
Bruce
Jul 27, 2026
·
Stayed 4 nights
The room hadn't been properly checked/prepared prior to my arrival and the TV was missing the aerial connection and had a broken aerial input socket. However, duty manager was very good and replaced the TV and supplied a new aerial connection.
The room hadn't been properly checked/prepared prior to my arrival and the TV was missing the aerial connection and had a broken aerial input socket. However, duty manager was very good and replaced the TV and supplied a new aerial connection.
FAQs about Mantra Castle Hill Sydney, an Accor Hotel
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including elevators and step-free entrances.
Where is the hotel located in relation to key landmarks?
The hotel is located in Vineyard, New South Wales, within a 5-minute drive of Hillsong Church and Castle Hill Country Club. It is 2.4 miles from Castle Towers Shopping Centre and 3.2 miles from Castle Hill Heritage Park.
Are children allowed at the hotel?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
What are the policies for extra beds and cribs?
Cribs are available for a fee of AUD 10.00 per day, and rollaway beds are available for a fee of AUD 50 per stay. Advance request is recommended.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: NO DATA
- 2026-11-09: 92.37552722035218USD
- 2026-11-10: 106.05227771905518USD
- 2026-11-11: 125.36418757088471USD
- 2026-11-12: 102.79904162869263USD
- 2026-11-13: 108.67863704610444USD
- 2026-11-14: 107.15270984770204USD
- 2026-11-15: 90.99788132494355USD
- 2026-11-16: 92.70678105640413USD
- 2026-11-17: 103.6040302232895USD
- 2026-11-18: 108.74393617504121USD
- 2026-11-19: 108.61310726875305USD
- 2026-11-20: 103.54151596039583USD
- 2026-11-21: 108.7322756163025USD
- 2026-11-22: 90.694647USD
- 2026-11-23: 99.3356592050171USD
- 2026-11-24: 103.64290729495241USD
- 2026-11-25: 103.6040302232895USD
- 2026-11-26: 103.5835537695923USD
- 2026-11-27: 108.85166606973267USD
- 2026-11-28: 108.80582683296204USD
- 2026-11-29: 103.5835537695923USD
- 2026-11-30: 103.64290729495241USD
- 2026-12-01: 103.6040302232895USD
- 2026-12-02: 103.65401258898926USD
- 2026-12-03: 103.64290729495241USD
- 2026-12-04: 103.6040302232895USD
- 2026-12-05: 103.64290729495241USD
- 2026-12-06: 103.54151596039583USD
- 2026-12-07: 103.42050242552949USD
- 2026-12-08: 103.64290729495241USD
- 2026-12-09: 99.3356592050171USD
- 2026-12-10: 103.54151596039583USD
- 2026-12-11: 103.48235891331483USD
- 2026-12-12: 102.50021525122834USD
- 2026-12-13: 103.68437275437928USD
- 2026-12-14: 103.42050242552949USD
- 2026-12-15: 103.42050242552949USD
- 2026-12-16: 103.42050242552949USD
- 2026-12-17: 103.7470066127472USD
- 2026-12-18: 103.42050242552949USD
- 2026-12-19: 103.68437275437928USD
- 2026-12-20: 103.54151596039583USD
- 2026-12-21: 103.42050242552949USD
- 2026-12-22: 103.65401258898926USD
- 2026-12-23: 100.67803297805787USD
- 2026-12-24: 99.09474266468811USD
- 2026-12-25: 103.7422825915146USD
- 2026-12-26: 103.7422825915146USD
- 2026-12-27: 103.7422825915146USD
- 2026-12-28: 104.2246367667389USD
- 2026-12-29: 103.42050242552949USD
- 2026-12-30: 103.42050242552949USD
- 2026-12-31: 247.38438317152406USD
- 2027-01-01: 93.07653609262849USD
- 2027-01-02: 87.96593103206635USD
- 2027-01-03: 88.02762521170807USD
- 2027-01-04: 87.88025795983887USD
- 2027-01-05: 87.97857398220063USD
- 2027-01-06: 87.96593103206635USD
- 2027-01-07: 88.04328367630006USD
- 2027-01-08: 87.82724299461366USD
The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Housekeeping
Garden
Golf Course (nearby)
Picnic Area/Tables
Services
Housekeeping
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Activities
Garden
Golf Course (nearby)
Outdoor Furniture
Terrace
General
Non-Smoking Rooms
Picnic Area/Tables
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi