Is parking available at the property?

Parking is available at the property. It is on-site and uncovered. No reservation is required, and the cost details are not specified.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is at 12:00. Early check-in and late check-out may be available for an additional fee, and arrangements should be made in advance.

Where is the property located in relation to key landmarks?

The property is located in Madrid's Salamanca district, steps from Paseo de la Castellana and a 3-minute drive from Bernabéu Stadium. It is 1.5 miles from Gran Via and 1.9 miles from the National Prado Museum.

What are the policies for guests staying with children?

One child aged 2 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Boutique Urban Madrid Serrano Aparthotel

Average nightly price at Boutique Urban Madrid Serrano by month, last 12 months (USD)
Month	Average price
January	$109
February	$122
March	$127
April	$153
May	$157
June	$128
July	$91
August	$87
September	$151
October	$158
November	$140
December	$110

What guests think

At Boutique Urban Madrid Serrano, travelers consistently praise the convenient Salamanca location near metro stops, the U.S. embassy, and many restaurants, but report a very basic stay marked by noise from the street or neighboring rooms.

Cleanliness and maintenance feel inconsistent, with multiple notes of worn fixtures, unreliable climate control or TVs, and occasional reports of poor cleaning, while some guests found their rooms very clean. Service feedback is mixed: many found staff friendly and check-in easy, but others cite limited front-desk presence, strict late check-in rules or fees, and slow or unresponsive communication. Breakfast, when included via a nearby café, is very simple and not always available, and in-room kitchenettes often lack basic utensils or dishwashing supplies. Expect a well-located base with basic comforts and variable upkeep.

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Related guest reviews

6

Tung

Mar 15, 2024

·

Stayed 3 nights

Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.

2

Antonio

Dec 9, 2022

·

Stayed 2 nights

Al llegar el recepcionista apenas nos hizo caso y nos atendio con muy pogas hanas de nada. Le comentamos por algun parquing y simplemente dijo, no hay. Nos podia haber indicado algun pàrquing cercano,pero le importo bien poco juestra llegada. Estuvimos dos noches y no atendieron la limpieza ni el cambio de toallas. Tubimos que pedir toallas a la chica de la limpieza. La ducha perdia agua por las juntas .En general bastante mal. No volveremos

Su	Mo	Tu	We	Th	Fr	Sa
				1 $185	2	3 $228
4 $165	5 $176	6 $255	7	8 $192	9 $209	10
11 $166	12 $164	13 $186	14 $197	15 $188	16	17
18 $98	19 $171	20 $197	21	22 $208	23 $218	24
25 $159	26	27 $183	28 $171	29 $127	30 $180	31 $185

Prices for Boutique Urban Madrid Serrano

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About this property

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Room options

Superior Double Room

Guest reviews of Boutique Urban Madrid Serrano

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