Novotel Cambridge North
$118
/ night
Avg. for October
Prices for Novotel Cambridge North
Select dates to see prices and availability
$118
/ night
Avg. for October
Monthly average prices
Nightly prices at Novotel Cambridge North average $101 in April, the cheapest month, and $148 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $112 |
| February | $106 |
| March | $110 |
| April | $101 |
| May | $106 |
| June | $130 |
| July | $148 |
| August | $114 |
| September | $134 |
| October | $118 |
| November | $110 |
| December | $123 |
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Oct · $118
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Most expensive: July (~$148)
Cheapest: April (~$101)
About this property
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Amenities
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 6 meeting rooms available for events. Limited parking is available onsite.
Dining
You can enjoy a meal at the restaurant serving the guests of Novotel Cambridge North, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 217 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided daily.
Location
Located in Cambridge, Novotel Cambridge North is connected to a rail/subway station, within a 10-minute drive of Scott Polar Research Institute and Fitzwilliam Museum. This hotel is 3.6 mi (5.8 km) from King's College Chapel and 5.4 mi (8.7 km) from Addenbrooke's Hospital.
What's nearby
River Cam(0.5 miles)
Cambridge Business Park(0.7 miles)
St John's Innovation Centre(0.9 miles)
Cambridge Science Park(1.2 miles)
Abbey Stadium(1.2 miles)
Cambridge City Cemetery(1.3 miles)
Cambridge Regional College(1.4 miles)
Milton Country Park(1.5 miles)
Midsummer Common(1.6 miles)
Virtual Aviation(1.8 miles)
Jesus Green(2 miles)
University of Cambridge(2 miles)
Jesus College(2 miles)
Anglia Ruskin University(2.1 miles)
Parker's Piece(2.2 miles)
Cambridge (CBG)(6.6 miles)
Stansted Airport (STN)(34.9 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
Location
2, Cambridge Square, Milton, England, United Kingdom
River Cam (0.5 miles)
Cambridge Business Park (0.7 miles)
St John's Innovation Centre (0.9 miles)
Cambridge Science Park (1.2 miles)
Abbey Stadium (1.2 miles)
Cambridge City Cemetery (1.3 miles)
Room options
5
Executive Queen with Single Sofa Bed
1 King Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
4
Family Room Queen with Double Sofa Bed
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
2
Superior Twin Room, 2 Single Beds
2 Twin Beds
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
3
Superior Twin Room, Accessible
2 Twin Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
4
Junior Suite, 1 Queen Bed
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
4
Superior Room, 1 Double Bed, Accessible
1 Full Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
4
Superior Queen with Single Sofa Bed
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
4
Superior Suite, 1 King Bed
1 King Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
4
Superior Queen
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Novotel Cambridge North
8.6
Fabulous
Based on 3,347 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Novotel Cambridge North, travellers highlight the convenient setting beside Cambridge North station and generally modern, clean rooms with friendly service, while praising the pool and gym but noting busy facilities, paid station parking, and some service or maintenance hiccups.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Novotel Cambridge North, travellers highlight the convenient setting beside Cambridge North station and generally modern, clean rooms with friendly service, while praising the pool and gym but noting busy facilities, paid station parking, and some service or maintenance hiccups.
Guests like the soundproofed, comfortable rooms, but several report awkward see through bathroom doors, uncomfortable sofa beds, and occasional air conditioning or TV issues. Breakfast and dining get mixed feedback, with many enjoying variety while others find food lukewarm, options depleted, bar understaffed, or room service unreliable. The setting suits rail and bus users, but it is outside the centre with limited dining immediately around. Expect a modern, well connected stay with family friendly facilities and occasional service variability.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Pool, sauna and gym are popular, though they can be crowded, close early, and changing areas or lockers need better upkeep; access often requires separate key cards. There is no on site parking; guests use the adjacent paid station car park, and bar service is sometimes understaffed.
Related guest reviews
10
Faye
Aug 26, 2025
·
Stayed 1 night
Pool was a bit busy with kiddies, but nice large Sauna. Nice walk into Cambridge along the river
Pool was a bit busy with kiddies, but nice large Sauna. Nice walk into Cambridge along the river
8
Tim
Mar 25, 2025
·
Stayed 1 night
Was not told about the two different key cards one for the pool and one for the room. Went down to the pool from the 4th floor and couldn’t access the pool with my room key. Had to calll reception on my mobile to get someone to let me in. The next morning I took both cards and neither worked. Had to call again to get in. Apparently you have to ask if you want to use it the next morning and get the card adjusted appropriately to access it again.
Was not told about the two different key cards one for the pool and one for the room. Went down to the pool from the 4th floor and couldn’t access the pool with my room key. Had to calll reception on my mobile to get someone to let me in. The next morning I took both cards and neither worked. Had to call again to get in. Apparently you have to ask if you want to use it the next morning and get the card adjusted appropriately to access it again.
8
M
Sep 18, 2024
·
Stayed 2 nights
Nice hotel in convenient location. Good facilities with nice gym and pool.
Nice hotel in convenient location. Good facilities with nice gym and pool.
8
Maddy
Mar 23, 2025
·
Stayed 1 night
Very clean. Excellent gym , pool and sauna. Comfortable. 1 min walk from train. Organic option available. Lovely bath robes. Helpful staff. Problems resolved quickly and smoothly. Free breakfast would be expected in nearly £100 per night room. Signs needed to figure how to use the lift. Sauna would be nicer if it had privacy glass. Toiletries are not organic/eco - just chemically and packaged as luxury. Head baord not comfy to sit up in bed.
Very clean. Excellent gym , pool and sauna. Comfortable. 1 min walk from train. Organic option available. Lovely bath robes. Helpful staff. Problems resolved quickly and smoothly. Free breakfast would be expected in nearly £100 per night room. Signs needed to figure how to use the lift. Sauna would be nicer if it had privacy glass. Toiletries are not organic/eco - just chemically and packaged as luxury. Head baord not comfy to sit up in bed.
10
Rachel
Aug 31, 2025
·
Stayed 1 night
A good stay at the Cambridge Novotel North - lovely newly furnished and clean room, nice staff, very close to bus stops for the 15 minute bus ride into Cambridge. The "wellness center" was a bit too family friendly for us, but appreciate it was a weekend.
A good stay at the Cambridge Novotel North - lovely newly furnished and clean room, nice staff, very close to bus stops for the 15 minute bus ride into Cambridge. The "wellness center" was a bit too family friendly for us, but appreciate it was a weekend.
10
Robert
Oct 30, 2024
·
Stayed 2 nights
Everything about the hotel was great. Modern, staff friendly and helpful. Swimming pool and gym fantastic. Breakfast was well cooked and a decent choice. Only issue was the parking, ncp car park. Trying to pay for parking was a real struggle, to the point that I wasn't sure if I was covered for the time I wanted. There is off street parking a very short distance away in the residential area. My advice is park there. No issues. Save yourself some money.
Everything about the hotel was great. Modern, staff friendly and helpful. Swimming pool and gym fantastic. Breakfast was well cooked and a decent choice. Only issue was the parking, ncp car park. Trying to pay for parking was a real struggle, to the point that I wasn't sure if I was covered for the time I wanted. There is off street parking a very short distance away in the residential area. My advice is park there. No issues. Save yourself some money.
8
Kerry
Feb 2, 2025
·
Stayed 2 nights
The staff were lovely as was the pool and gym. It was unclear that parking would be an additional cost and paying for parking was annoying with a system that asked for an email log in and took ages.
The staff were lovely as was the pool and gym. It was unclear that parking would be an additional cost and paying for parking was annoying with a system that asked for an email log in and took ages.
8
Dj
Jan 2, 2025
·
Stayed 1 night
The hotel is great and the room is beautiful. The only bad thing is that they don't mention that you will be charged for the car park as it belongs to railway station and the jacuzzi is not warm at all as is connecting to the main pool and sauna was not working 😕
The hotel is great and the room is beautiful. The only bad thing is that they don't mention that you will be charged for the car park as it belongs to railway station and the jacuzzi is not warm at all as is connecting to the main pool and sauna was not working 😕
10
Ross
Sep 22, 2024
·
Stayed 1 night
Amazing new comfortable hotel, with great pool and gym amenities. You have to pay for parking which they don’t mention and the app they want you to down load to pay for parking isn’t the won you use, it’s pay by parking one. Lack of communication with reception was frustrating
Amazing new comfortable hotel, with great pool and gym amenities. You have to pay for parking which they don’t mention and the app they want you to down load to pay for parking isn’t the won you use, it’s pay by parking one. Lack of communication with reception was frustrating
8
Leonardo
Aug 26, 2024
·
Stayed 3 nights
-not enough staff for check in -no bathrobes but pool a long distance from rooms -poor system for pool/gym access where need to go to reception each time to request a physical card to access pool area only valid for 1 hour -no towels in pool area (poor re-stocking) -filthy chairs in restaurant that need discarding -poor system for shampoo / shower gel where only tiny amount in large bottle in case customers take with them (finished in one day and not refilled!) -rusty tables in otherwise pleasant pool area -emergency telephone in pool/gym area not connected Hotel itself is very good for families and good value. Rooms comfortable and good balance of comfort/ economy. Location is excellent. Shane it is poorly managed and under staffed.
-not enough staff for check in -no bathrobes but pool a long distance from rooms -poor system for pool/gym access where need to go to reception each time to request a physical card to access pool area only valid for 1 hour -no towels in pool area (poor re-stocking) -filthy chairs in restaurant that need discarding -poor system for shampoo / shower gel where only tiny amount in large bottle in case customers take with them (finished in one day and not refilled!) -rusty tables in otherwise pleasant pool area -emergency telephone in pool/gym area not connected Hotel itself is very good for families and good value. Rooms comfortable and good balance of comfort/ economy. Location is excellent. Shane it is poorly managed and under staffed.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews praise overall cleanliness, but there are recurring lapses such as dirty or dusty rooms, dog hair or crumbs, and messy pool changing areas. Some note stained furnishings or missed housekeeping tasks.
Related guest reviews
6
M
Feb 21, 2025
·
Stayed 1 night
Ordered room service at 9:52pm only to be told that the kitchen closed at 9:45pm despite the fact it was advertised as 10pm on the room service menu. You could thne only order Pizza from 11pm... so for some reason you can order anythign between 9:45pm and 11pm... but then was told the ovens were being cleaned and so earliest I could order was 2am! Complete stupidity and makes zero sense. The pool area, changing rooms and sauna was disgustingly dirty and looked like it had not been cleaned in ages, and was full of kids.
Ordered room service at 9:52pm only to be told that the kitchen closed at 9:45pm despite the fact it was advertised as 10pm on the room service menu. You could thne only order Pizza from 11pm... so for some reason you can order anythign between 9:45pm and 11pm... but then was told the ovens were being cleaned and so earliest I could order was 2am! Complete stupidity and makes zero sense. The pool area, changing rooms and sauna was disgustingly dirty and looked like it had not been cleaned in ages, and was full of kids.
8
Andreas
Oct 18, 2024
·
Stayed 1 night
Nice four star hotel with nice comfortable rooms but the pool area including the changing need to have a number items fixed and much better cleaning. The hotel is on the outskirts of Cambridge so not walking distance into Cambridge
Nice four star hotel with nice comfortable rooms but the pool area including the changing need to have a number items fixed and much better cleaning. The hotel is on the outskirts of Cambridge so not walking distance into Cambridge
10
Muhammed
Apr 16, 2025
·
Stayed 2 nights
The stay was really nice and comfortable. Unfortunately there were quite a few dog hairs on the carpet in our bedroom. Although it’s pet friendly I think the cleanliness was not to the standard it should be. Staff were excellent and rectified the problem straight away in particular a member of staff called “Jenny” a real gem.
The stay was really nice and comfortable. Unfortunately there were quite a few dog hairs on the carpet in our bedroom. Although it’s pet friendly I think the cleanliness was not to the standard it should be. Staff were excellent and rectified the problem straight away in particular a member of staff called “Jenny” a real gem.
10
Matteo
Nov 20, 2025
·
Stayed 2 nights
Clean Room, modern feeling, modern furniture. Will stay again.
Clean Room, modern feeling, modern furniture. Will stay again.
6
Thu
Aug 23, 2024
·
Stayed 2 nights
Very modern hotel just outside of the city centre. Very quiet inside especially as it overlooks the rail tracks. Swimming pool a nice little added bonus but small. Very dusty rooms and the corridors very dirty.
Very modern hotel just outside of the city centre. Very quiet inside especially as it overlooks the rail tracks. Swimming pool a nice little added bonus but small. Very dusty rooms and the corridors very dirty.
6
Tope
Aug 14, 2024
·
Stayed 1 night
there should be better attention to cleanliness the room i stayed had a sofa bed with old bread crumbs and dirt on opening up the sofa bed There was dirt underneath the larger bed in the room as well and that was really bad ..
there should be better attention to cleanliness the room i stayed had a sofa bed with old bread crumbs and dirt on opening up the sofa bed There was dirt underneath the larger bed in the room as well and that was really bad ..
8
Yvonne
May 20, 2024
·
Stayed 2 nights
I stayed here with my family and we had two rooms, each for 3 people. We got placed on the first floor near the access to the pool which was great. Sadly our experience was mixed, partly because one room was beautifully clean whilst the other wasn't - the unclean one; the carpet had crumbs all over it, the bathroom was dirty with toothpaste in the sinks, and the glasses had lipstick on them. The work surface was also unclean. As we had booked 2 family rooms, I was expecting that the children's beds would have been made up, but that wasn't the case. Housekeeping came, and it was resolved quickly. The hotel is beautifully modern and well equipped, and the pool/gym are excellent. There are towels provided and the pool is great for children, especially as it is only 1.2m deep. The jacuzzi doesn't work, and the sauna was only 60 degrees heat, so just warm and not hot. The reception is a lovely open space and a great place to meet. The reception staff were very helpful. We made the mistake of getting on the train to Cambridge, which is over a mile to the centre of Cambridge... a tip for anyone else staying here, just book an Uber if you have children or elderly relatives with you who may struggle to walk so far. Overall, I'd rate the hotel as very good; with some minor tweaks and attention to detail, it could easily be excellent.
I stayed here with my family and we had two rooms, each for 3 people. We got placed on the first floor near the access to the pool which was great. Sadly our experience was mixed, partly because one room was beautifully clean whilst the other wasn't - the unclean one; the carpet had crumbs all over it, the bathroom was dirty with toothpaste in the sinks, and the glasses had lipstick on them. The work surface was also unclean. As we had booked 2 family rooms, I was expecting that the children's beds would have been made up, but that wasn't the case. Housekeeping came, and it was resolved quickly. The hotel is beautifully modern and well equipped, and the pool/gym are excellent. There are towels provided and the pool is great for children, especially as it is only 1.2m deep. The jacuzzi doesn't work, and the sauna was only 60 degrees heat, so just warm and not hot. The reception is a lovely open space and a great place to meet. The reception staff were very helpful. We made the mistake of getting on the train to Cambridge, which is over a mile to the centre of Cambridge... a tip for anyone else staying here, just book an Uber if you have children or elderly relatives with you who may struggle to walk so far. Overall, I'd rate the hotel as very good; with some minor tweaks and attention to detail, it could easily be excellent.
6
David
May 2, 2024
·
Stayed 1 night
Convenient location so would stay again: Pros; Comfortable lounge and bar area, new hotel so rooms nicely appointed with safe & fridge. Quiet so good night's sleep. Cons; no one told us you need to use your key card to work the lift! Free wifi really poor which was frustrating for this type of hotel; no instructions as to how you work the air con or tv so we gave up, breakfast charge was £18! so we ate elsewhere. Shower had some mould.
Convenient location so would stay again: Pros; Comfortable lounge and bar area, new hotel so rooms nicely appointed with safe & fridge. Quiet so good night's sleep. Cons; no one told us you need to use your key card to work the lift! Free wifi really poor which was frustrating for this type of hotel; no instructions as to how you work the air con or tv so we gave up, breakfast charge was £18! so we ate elsewhere. Shower had some mould.
8
Freya
Apr 7, 2024
·
Stayed 2 nights
Lovely and spacious. Leisure area was really manky late Sat pm Dirty towels everywhere and no clean
Lovely and spacious. Leisure area was really manky late Sat pm Dirty towels everywhere and no clean
8
Leonardo
Aug 26, 2024
·
Stayed 3 nights
-not enough staff for check in -no bathrobes but pool a long distance from rooms -poor system for pool/gym access where need to go to reception each time to request a physical card to access pool area only valid for 1 hour -no towels in pool area (poor re-stocking) -filthy chairs in restaurant that need discarding -poor system for shampoo / shower gel where only tiny amount in large bottle in case customers take with them (finished in one day and not refilled!) -rusty tables in otherwise pleasant pool area -emergency telephone in pool/gym area not connected Hotel itself is very good for families and good value. Rooms comfortable and good balance of comfort/ economy. Location is excellent. Shane it is poorly managed and under staffed.
-not enough staff for check in -no bathrobes but pool a long distance from rooms -poor system for pool/gym access where need to go to reception each time to request a physical card to access pool area only valid for 1 hour -no towels in pool area (poor re-stocking) -filthy chairs in restaurant that need discarding -poor system for shampoo / shower gel where only tiny amount in large bottle in case customers take with them (finished in one day and not refilled!) -rusty tables in otherwise pleasant pool area -emergency telephone in pool/gym area not connected Hotel itself is very good for families and good value. Rooms comfortable and good balance of comfort/ economy. Location is excellent. Shane it is poorly managed and under staffed.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, quiet and generally comfortable with good TVs, but recurring issues include see through bathroom doors, uncomfortable sofa beds, and occasional problems with air conditioning, TV outages, or low shower pressure.
Related guest reviews
8
Chris
Dec 10, 2024
·
Stayed 1 night
As usual, nice hotel, good rooms, good breakfast and all fine, except this time the room was like an oven and the property had switched off the ability to cool the room, so even at 16 degrees setting it was pumping out heat. Could not leave the window open due to train noise and had an uncomfortable sweaty night.
As usual, nice hotel, good rooms, good breakfast and all fine, except this time the room was like an oven and the property had switched off the ability to cool the room, so even at 16 degrees setting it was pumping out heat. Could not leave the window open due to train noise and had an uncomfortable sweaty night.
8
Martyn
Jan 12, 2025
·
Stayed 2 nights
Arrived very late on Friday night but was welcomed warmly and booked in quickly. Room was lovely very modern and clean. Woke up at three o'clock at night as the room temp was so warm 26 degrees! Although the controller said we had it set to 19, no matter what we did the controller did not talk to the air conditioning unit. Ended up opening the window with sub zero temperature outside and leaving it open. Woke at 9 as the room was full of cigarette smoke from someone blowing smoke out of their room. Reported the heating issue in the morning and was told maintenance would take a look. Still the same problem the next evening so removed the key card, severing power to the room which helped. Not asked when checking out how my stay was. Transport was easy from Cambridge North and there is a really nice riverside walk into the the city centre from the hotel which took about 50 minutes. I think the hotel is set up more for corporate clients as the bar prices and food were expensive. There is a co-op opposite which is useful and a small cafe in Cambridge North does breakfast for £5. The swimming pool was rated highly by my wife. We would book again now we know a bit more of the area and hotel.
Arrived very late on Friday night but was welcomed warmly and booked in quickly. Room was lovely very modern and clean. Woke up at three o'clock at night as the room temp was so warm 26 degrees! Although the controller said we had it set to 19, no matter what we did the controller did not talk to the air conditioning unit. Ended up opening the window with sub zero temperature outside and leaving it open. Woke at 9 as the room was full of cigarette smoke from someone blowing smoke out of their room. Reported the heating issue in the morning and was told maintenance would take a look. Still the same problem the next evening so removed the key card, severing power to the room which helped. Not asked when checking out how my stay was. Transport was easy from Cambridge North and there is a really nice riverside walk into the the city centre from the hotel which took about 50 minutes. I think the hotel is set up more for corporate clients as the bar prices and food were expensive. There is a co-op opposite which is useful and a small cafe in Cambridge North does breakfast for £5. The swimming pool was rated highly by my wife. We would book again now we know a bit more of the area and hotel.
6
Stephen
Jul 10, 2025
·
Stayed 2 nights
We found the staff to be friendly, but we're very disappointed with the bathroom, you couldn't lock the door, it swung the whole way and the worst was that you see through the bathroom door! It was glass. We had our 16 year old son in with us and it made the whole experience stressful and uncomfortable
We found the staff to be friendly, but we're very disappointed with the bathroom, you couldn't lock the door, it swung the whole way and the worst was that you see through the bathroom door! It was glass. We had our 16 year old son in with us and it made the whole experience stressful and uncomfortable
8
Sahika
Oct 29, 2024
·
Stayed 2 nights
Nice clean room but the bathroom door was like a mirror and see through so we had ZERO privacy in the shower and toilet, not very nice when your sharing a room with your family. We had to put a huge towel over the door to shower etc throughout our stay
Nice clean room but the bathroom door was like a mirror and see through so we had ZERO privacy in the shower and toilet, not very nice when your sharing a room with your family. We had to put a huge towel over the door to shower etc throughout our stay
4
Katrin
Oct 30, 2025
·
Stayed 2 nights
The bar isn't fully staffed and can't serve the usual drinks. The TV had one outage after the other, so the kids couldn't watch TV, parents couldn't rest. In comparison to previous stays we're disappointed.
The bar isn't fully staffed and can't serve the usual drinks. The TV had one outage after the other, so the kids couldn't watch TV, parents couldn't rest. In comparison to previous stays we're disappointed.
10
Saad
Nov 3, 2024
·
Stayed 3 nights
Loved everything about it. Excellent, clean hotel right next to Cambridge North station. My favourite part about it was the large UHD TV in the room that allowed me to cast my Prime and Netflix content.
Loved everything about it. Excellent, clean hotel right next to Cambridge North station. My favourite part about it was the large UHD TV in the room that allowed me to cast my Prime and Netflix content.
6
alan
Oct 14, 2025
·
Stayed 3 nights
We stayed in a family room which was very dated. The queen bed was comfortable but the Sofa bed was really poor! It was basically an old sofa with no mattress and the duvet was far too small for the bed. When we complained we were told there was no replacement sofa bed that we could be given! Not really acceptable for 3 nights and when paying so much for the room I’d expect everyone to have a comfortable night!
We stayed in a family room which was very dated. The queen bed was comfortable but the Sofa bed was really poor! It was basically an old sofa with no mattress and the duvet was far too small for the bed. When we complained we were told there was no replacement sofa bed that we could be given! Not really acceptable for 3 nights and when paying so much for the room I’d expect everyone to have a comfortable night!
10
Chou
Jul 4, 2025
·
Stayed 2 nights
Modern clean hotel right next to the train station. Cambridge North. Room is of good size and storage space is good. There is a well stocked small supermarket right across the hotel COOP. Not much food options around. Bus stop is short distance away into town. It’s actually walkable about 30-40 minutes to center of Cambridge. Would stay here again.
Modern clean hotel right next to the train station. Cambridge North. Room is of good size and storage space is good. There is a well stocked small supermarket right across the hotel COOP. Not much food options around. Bus stop is short distance away into town. It’s actually walkable about 30-40 minutes to center of Cambridge. Would stay here again.
6
Dawn
Jul 13, 2024
·
Stayed 1 night
The hotel itself was very nice in appearance but our air conditioning did not work so we got the worst night sleep ever. Tried to open the window to get some fresh air but our room was right next to the train station so it was too noisy.
The hotel itself was very nice in appearance but our air conditioning did not work so we got the worst night sleep ever. Tried to open the window to get some fresh air but our room was right next to the train station so it was too noisy.
6
Christian
Sep 29, 2024
·
Stayed 1 night
Good clean new hotel as I would expect. However, the shower has abysmal water pressure, and the accessible room I was in was very strange, not only was it on the 6th floor the bathroom layout was odd, and I think a pedal bin isn't the best thing for a potentially disabled occupant?
Good clean new hotel as I would expect. However, the shower has abysmal water pressure, and the accessible room I was in was very strange, not only was it on the 6th floor the bathroom layout was odd, and I think a pedal bin isn't the best thing for a potentially disabled occupant?
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and helpful, but service can be inconsistent with understaffed bar or breakfast periods, slow responses via WhatsApp/room service, pool access confusion, and occasional billing or early check in communication issues.
Related guest reviews
10
Joseph
Nov 16, 2025
·
Stayed 1 night
Everything was great. We thoroughly enjoyed our overnight stay. All the staff were friendly and helpful.
Everything was great. We thoroughly enjoyed our overnight stay. All the staff were friendly and helpful.
4
Omar
May 7, 2023
·
Stayed 2 nights
My wife and I came to Cambridge for her birthday and stayed at this hotel for two nights with breakfast over the bank holiday weekend. The room was fine and clean. Unfortunately, on this occasion the main let down was the staff & poor service. The breakfast area was completely overflowing and clearly overbooked with guests. We had to wait ten mins before they let us in, which is fine. However, nearly everything was finished and not restocked in a timely manner. When it did get restocked, everything was finished instantaneously with massive queues. 20mins wait to get coffee. 20mins wait to get toast. Half the full English was missing. We requested vegetarian sausages... Had to remind the staff three times and at the end... 30mins later they brought them separately. No juices available, no bakery left, no fruit. Paying £14 additionally for the breakfast per person and barely having a breakfast is ridiculous. Upon arrival I had made the hotel aware it was my wife's birthday. I requested a cake for the room on the 2nd evening and requested it be left in the room for our return from dinner. Nothing. Walked in and it just wasn't there. No follow up from staff or reception why not. We assumed check out was 1pm and a member of staff came up to advise us otherwise, but said its fine if we check out now. Went straight down and the receptionist was very abrupt and rude, demanded extra money for late check out. I didn't argue, no intention ever to stay here again.
My wife and I came to Cambridge for her birthday and stayed at this hotel for two nights with breakfast over the bank holiday weekend. The room was fine and clean. Unfortunately, on this occasion the main let down was the staff & poor service. The breakfast area was completely overflowing and clearly overbooked with guests. We had to wait ten mins before they let us in, which is fine. However, nearly everything was finished and not restocked in a timely manner. When it did get restocked, everything was finished instantaneously with massive queues. 20mins wait to get coffee. 20mins wait to get toast. Half the full English was missing. We requested vegetarian sausages... Had to remind the staff three times and at the end... 30mins later they brought them separately. No juices available, no bakery left, no fruit. Paying £14 additionally for the breakfast per person and barely having a breakfast is ridiculous. Upon arrival I had made the hotel aware it was my wife's birthday. I requested a cake for the room on the 2nd evening and requested it be left in the room for our return from dinner. Nothing. Walked in and it just wasn't there. No follow up from staff or reception why not. We assumed check out was 1pm and a member of staff came up to advise us otherwise, but said its fine if we check out now. Went straight down and the receptionist was very abrupt and rude, demanded extra money for late check out. I didn't argue, no intention ever to stay here again.
6
Natalie
Apr 24, 2025
·
Stayed 2 nights
Beautiful looking hotel, lovely inside. We stayed fri to sun, on saturday we all showered after swimming and there is nowhere in the room to hang the towels, we came home saturday night after being out for 9 hrs with a please make my room up sign, room was not made towels were still wet, we explained at reception what had happened and asked for some dry towels, they said they'd be straight up, didn't come at all. Breakfast on the saturday was lovely, the sunday was a disaster, too many people not enough seats, getting people to wait on the couches before going in but no system to it so everyone going in the wrong order as they were just trying to remember people by face, ran out of everything and the guy with the beard being snappy when guests asked for refills of things such as ketchup, which is only available in a bowl with a spoon near the hot food counter, not bottles or sachets.
Beautiful looking hotel, lovely inside. We stayed fri to sun, on saturday we all showered after swimming and there is nowhere in the room to hang the towels, we came home saturday night after being out for 9 hrs with a please make my room up sign, room was not made towels were still wet, we explained at reception what had happened and asked for some dry towels, they said they'd be straight up, didn't come at all. Breakfast on the saturday was lovely, the sunday was a disaster, too many people not enough seats, getting people to wait on the couches before going in but no system to it so everyone going in the wrong order as they were just trying to remember people by face, ran out of everything and the guy with the beard being snappy when guests asked for refills of things such as ketchup, which is only available in a bowl with a spoon near the hot food counter, not bottles or sachets.
8
Lee
Apr 26, 2025
·
Stayed 2 nights
We arrived at the hotel late in the evening and were disappointed to find that there was some confusion over the payment of our hotel (and nearly got charged the full amount again until we flagged it) when we had booked and paid in advance through hotels.com. The reception were pleasant and said they would call hotels.com in the morning and clear everything up. We received no confirmation formally that they had done this. We ordered room service on one night and didn’t receive an update/reply through the WhatsApp service so had to keep calling reception to check it had went through. Overall however, our stay was a lovely one. The staff were friendly and helpful when approached and the food at breakfast was plentiful with good choice for kids and adults (as well as healthy options too). We took our dog and the hotel was really well set up so that the whole family was comfortable. We used the swimming pool. Facilities were lovely and clean, although the changing room can get a bit cramped. The swimming pool itself is lovely, however we found that some families were allowing a group of children to flip into the pool causing huge splashes, risk of injury to them and scaring our two very young children each time, so maybe a member of staff popping in and out every so often could resolve this type of behaviour. Overall however, a great stay, perfect location and comfortable for the whole family.
We arrived at the hotel late in the evening and were disappointed to find that there was some confusion over the payment of our hotel (and nearly got charged the full amount again until we flagged it) when we had booked and paid in advance through hotels.com. The reception were pleasant and said they would call hotels.com in the morning and clear everything up. We received no confirmation formally that they had done this. We ordered room service on one night and didn’t receive an update/reply through the WhatsApp service so had to keep calling reception to check it had went through. Overall however, our stay was a lovely one. The staff were friendly and helpful when approached and the food at breakfast was plentiful with good choice for kids and adults (as well as healthy options too). We took our dog and the hotel was really well set up so that the whole family was comfortable. We used the swimming pool. Facilities were lovely and clean, although the changing room can get a bit cramped. The swimming pool itself is lovely, however we found that some families were allowing a group of children to flip into the pool causing huge splashes, risk of injury to them and scaring our two very young children each time, so maybe a member of staff popping in and out every so often could resolve this type of behaviour. Overall however, a great stay, perfect location and comfortable for the whole family.
2
Tim
Sep 1, 2025
·
Stayed 1 night
Hotels.com app crashed and booked the current day and not the future day I'd requested. Novotel say they 'couldn't help' and effectively 'stole' my money by refusing to move the date to my original requested date nor work with Hotels.com to help resolve the issue. They argue they can't discuss 3rd Party bookings - but then refuse to discuss with the 3rd party - in this case Hotels.com.
Hotels.com app crashed and booked the current day and not the future day I'd requested. Novotel say they 'couldn't help' and effectively 'stole' my money by refusing to move the date to my original requested date nor work with Hotels.com to help resolve the issue. They argue they can't discuss 3rd Party bookings - but then refuse to discuss with the 3rd party - in this case Hotels.com.
10
Kellie
Dec 31, 2023
·
Stayed 1 night
The receptionist was really lovely and gave us free drinks as our room wasn't ready ( we arrived a bit early) 😊
The receptionist was really lovely and gave us free drinks as our room wasn't ready ( we arrived a bit early) 😊
10
GEMMA
May 5, 2025
·
Stayed 2 nights
Friendly welcome, reception staff were knowledgeable and helpful, communal areas clean and comfy. Parking was a decent price and convenience shop opposite which was handy. Location for train station was amazing with just 1 stop to Cambridge centre. Room- Nice linen, comfy beds, very clean, nice toiletries (though I think the shampoo was actually just shower gel and no conditioner). Great TV with radio and ability to cast from devices. Effective blackout blinds, and despite proximity to train station was very quiet. Temperature control was good. Poor hospitality try! Breakfast- poorly staffed, cereals/ bread/ pastry options were basic, juice machine was poor quality, coffee machine had good options. Cooked breakfast was nice. Continental had a nice variety. Bar/ Restaurant- poorly staff, but nice food, adequate drink selection Leisure facilities- nice pool, adequate gym, changing room cramped with little room for sitting/ putting things down. Lockers were difficult to lock. No spinners or bags for wet swimming costume/ trunks. Loads of towels.
Friendly welcome, reception staff were knowledgeable and helpful, communal areas clean and comfy. Parking was a decent price and convenience shop opposite which was handy. Location for train station was amazing with just 1 stop to Cambridge centre. Room- Nice linen, comfy beds, very clean, nice toiletries (though I think the shampoo was actually just shower gel and no conditioner). Great TV with radio and ability to cast from devices. Effective blackout blinds, and despite proximity to train station was very quiet. Temperature control was good. Poor hospitality try! Breakfast- poorly staffed, cereals/ bread/ pastry options were basic, juice machine was poor quality, coffee machine had good options. Cooked breakfast was nice. Continental had a nice variety. Bar/ Restaurant- poorly staff, but nice food, adequate drink selection Leisure facilities- nice pool, adequate gym, changing room cramped with little room for sitting/ putting things down. Lockers were difficult to lock. No spinners or bags for wet swimming costume/ trunks. Loads of towels.
6
Jade
Sep 12, 2025
·
Stayed 1 night
Check in isn’t until 3pm they charge £10 per hour to check in early, we have two infants and had requested two travel cots, I rang before booking to see if this was possible and told yes and emailed 3 weeks before to check again told both times absolutely. We were attending a wedding that day so couldn’t check in until 10pm and then messed about as only one travel cot was provided. The team didn’t seem to understand that we literally had nowhere for our son to sleep, he ended up having to go on the sofa pulled against the bed. Shambles if you ask me as if they couldn’t provide it we could’ve brought our own, for the price I think it was a joke - no compensation not even an apology breakfast which is £18.95 PP!
Check in isn’t until 3pm they charge £10 per hour to check in early, we have two infants and had requested two travel cots, I rang before booking to see if this was possible and told yes and emailed 3 weeks before to check again told both times absolutely. We were attending a wedding that day so couldn’t check in until 10pm and then messed about as only one travel cot was provided. The team didn’t seem to understand that we literally had nowhere for our son to sleep, he ended up having to go on the sofa pulled against the bed. Shambles if you ask me as if they couldn’t provide it we could’ve brought our own, for the price I think it was a joke - no compensation not even an apology breakfast which is £18.95 PP!
2
Helen
Feb 2, 2025
·
Stayed 2 nights
I’ve stayed here several times for business because it’s close to my client, but this was the last time I’ll stay. Room service is via a QR code and a WhatsApp message, the WhatsApp was slow to respond again. When I finally put my order through, I was told that half of what I’d requested wasn’t available and I’d have to collect it myself as there was no room service available that night. I asked us someone would let me know when to collect and was told yes. I then waited an hour for the food and when I chased it up, I was offered a drink voucher (I don’t drink on week nights in work trips). In the end I cancelled the food as it took so long. This is not the first issue I’ve had. I’ve had issues with the sauna not working, gym access cards not working, the room not being cleaned, rubbish being left outside rooms for hours, noise from a school trip, the WhatsApp service not working at all, the QR code not working and the WiFi being down for long periods. None of this is conducive to a good rest of a business trip. It’s unfortunate as the hotel itself looks lovely, the food is good and the gym is well equipped, but honestly, there needs to be some care and attention from management. This hotel isn’t cheap and therefore I expected better.
I’ve stayed here several times for business because it’s close to my client, but this was the last time I’ll stay. Room service is via a QR code and a WhatsApp message, the WhatsApp was slow to respond again. When I finally put my order through, I was told that half of what I’d requested wasn’t available and I’d have to collect it myself as there was no room service available that night. I asked us someone would let me know when to collect and was told yes. I then waited an hour for the food and when I chased it up, I was offered a drink voucher (I don’t drink on week nights in work trips). In the end I cancelled the food as it took so long. This is not the first issue I’ve had. I’ve had issues with the sauna not working, gym access cards not working, the room not being cleaned, rubbish being left outside rooms for hours, noise from a school trip, the WhatsApp service not working at all, the QR code not working and the WiFi being down for long periods. None of this is conducive to a good rest of a business trip. It’s unfortunate as the hotel itself looks lovely, the food is good and the gym is well equipped, but honestly, there needs to be some care and attention from management. This hotel isn’t cheap and therefore I expected better.
6
Kiah
Dec 9, 2024
·
Stayed 1 night
The service was rather poor, we wasnt welcomed in nothing explained to us, had no idea how to use the key for the swimming pool, found the hotel not value for money, the cleaning staff were friendly and helpful unsure of his name, however didnt seem very well run, shame the sauna was closed also that was never mentioned before or even on our visit, wouldnt say its very good for children, no nice touches
The service was rather poor, we wasnt welcomed in nothing explained to us, had no idea how to use the key for the swimming pool, found the hotel not value for money, the cleaning staff were friendly and helpful unsure of his name, however didnt seem very well run, shame the sauna was closed also that was never mentioned before or even on our visit, wouldnt say its very good for children, no nice touches
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AI-generated summary based on recent guest reviews
Location
Directly beside Cambridge North station with frequent buses, it’s very convenient for getting into the city, though the area is outside the centre with limited immediate dining. Many note quiet rooms despite the rail proximity and a Co op opposite.
Related guest reviews
8
Bonnie
Jun 21, 2024
·
Stayed 1 night
There is a small supermarket across the way.
There is a small supermarket across the way.
10
Hollie
Apr 17, 2025
·
Stayed 1 night
Quiet location, easy parking.
Quiet location, easy parking.
10
Rachel
Jun 15, 2025
·
Stayed 1 night
A beautiful, welcoming, clean and airy hotel, with an abundance of facilities, including a pool and spa facilities. It came recommended to us by my friend, who visits it regularly. All the staff members were friendly and helpful. The breakfast was amazing and catered for vegan and gluten free well. The location was a distance from town but it was situated next to the train station (Cambridge North) and buses outside the entrance. The parking was plentiful - the station car park run privately, that backs onto the hotel. It can be paid for online, when you park.
A beautiful, welcoming, clean and airy hotel, with an abundance of facilities, including a pool and spa facilities. It came recommended to us by my friend, who visits it regularly. All the staff members were friendly and helpful. The breakfast was amazing and catered for vegan and gluten free well. The location was a distance from town but it was situated next to the train station (Cambridge North) and buses outside the entrance. The parking was plentiful - the station car park run privately, that backs onto the hotel. It can be paid for online, when you park.
10
Leonard
Nov 24, 2024
·
Stayed 2 nights
The property was right next to a train station with multiple trains per hour to the centre of Cambridge. The rooms were nicely sound proofed and very comfortable.
The property was right next to a train station with multiple trains per hour to the centre of Cambridge. The rooms were nicely sound proofed and very comfortable.
10
David
Feb 23, 2025
·
Stayed 2 nights
Lovely modern hotel with great transport links into the city Centre making for a very affordable but convenient alternative to staying in the Centre itself.
Lovely modern hotel with great transport links into the city Centre making for a very affordable but convenient alternative to staying in the Centre itself.
10
Freddy
Jul 6, 2025
·
Stayed 1 night
Efficient and pleasant staff. Good location and clean new hotel
Efficient and pleasant staff. Good location and clean new hotel
10
Wendy
Jul 7, 2025
·
Stayed 1 night
Lovely hotel, so easy from the train, staff were friendly and couldn’t do more, great stay
Lovely hotel, so easy from the train, staff were friendly and couldn’t do more, great stay
10
Kitty Y M
Aug 22, 2025
·
Stayed 1 night
Room was spacious and clean. Close to the train station.
Room was spacious and clean. Close to the train station.
10
Charles
Oct 6, 2024
·
Stayed 1 night
Conveniently located near the Cambridge North train station and readily serviced by the Cambridge bus service for transportation to downtown.
Conveniently located near the Cambridge North train station and readily serviced by the Cambridge bus service for transportation to downtown.
10
Chou
Jul 4, 2025
·
Stayed 2 nights
Modern clean hotel right next to the train station. Cambridge North. Room is of good size and storage space is good. There is a well stocked small supermarket right across the hotel COOP. Not much food options around. Bus stop is short distance away into town. It’s actually walkable about 30-40 minutes to center of Cambridge. Would stay here again.
Modern clean hotel right next to the train station. Cambridge North. Room is of good size and storage space is good. There is a well stocked small supermarket right across the hotel COOP. Not much food options around. Bus stop is short distance away into town. It’s actually walkable about 30-40 minutes to center of Cambridge. Would stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for choice, but some guests find items lukewarm or replenished slowly; the bar can be understaffed. Dinner is generally fine but considered pricey by some, and room service ordering is occasionally unreliable.
Related guest reviews
8
Catherine
May 15, 2025
·
Stayed 1 night
Stopped here to be close to cambridge north train station as was going in to work in cambridge for the day. Ideal location, nice clean hotel with comfy bed. Ordered room service which came quickly and was hot and delicious
Stopped here to be close to cambridge north train station as was going in to work in cambridge for the day. Ideal location, nice clean hotel with comfy bed. Ordered room service which came quickly and was hot and delicious
8
Richard
Mar 19, 2025
·
Stayed 2 nights
Great hotel, good location for business travel. The breakfast is awful, luke warm at best.
Great hotel, good location for business travel. The breakfast is awful, luke warm at best.
8
Adrian
May 27, 2024
·
Stayed 2 nights
The hotel is modern, clean and comfortable with nice communal areas for drinks and food, plus a pool and fitness centre. The service at breakfast and evening meal times during our stay wasn’t what it should be as staff struggled with guest numbers. The hotel itself is quite isolated but there’s regular busses and trains into Cambridge Centre right outside the door, plus theres a coop opposite for supplies. The return train was £5.25 for 3 adults and child under 5. Car parking is an additional cost but was just £12 ish for the entire bank holiday weekend. The hotel room was great and well equipped with very good shower, safe and a fridge. Staff were always polite and helpful.
The hotel is modern, clean and comfortable with nice communal areas for drinks and food, plus a pool and fitness centre. The service at breakfast and evening meal times during our stay wasn’t what it should be as staff struggled with guest numbers. The hotel itself is quite isolated but there’s regular busses and trains into Cambridge Centre right outside the door, plus theres a coop opposite for supplies. The return train was £5.25 for 3 adults and child under 5. Car parking is an additional cost but was just £12 ish for the entire bank holiday weekend. The hotel room was great and well equipped with very good shower, safe and a fridge. Staff were always polite and helpful.
8
Chris
Apr 28, 2025
·
Stayed 1 night
Great as a functional stopover and much better than a Premier Inn. Dinner was fine, although clearly pre prepared in some way. Breakfast was great. Rooms modern, clean and with decent beds.
Great as a functional stopover and much better than a Premier Inn. Dinner was fine, although clearly pre prepared in some way. Breakfast was great. Rooms modern, clean and with decent beds.
6
Stacey
Feb 22, 2023
·
Stayed 1 night
The food is shocking. The smallest portions and really expensive. If you stay here, eat elsewhere!
The food is shocking. The smallest portions and really expensive. If you stay here, eat elsewhere!
10
GEMMA
May 5, 2025
·
Stayed 2 nights
Friendly welcome, reception staff were knowledgeable and helpful, communal areas clean and comfy. Parking was a decent price and convenience shop opposite which was handy. Location for train station was amazing with just 1 stop to Cambridge centre. Room- Nice linen, comfy beds, very clean, nice toiletries (though I think the shampoo was actually just shower gel and no conditioner). Great TV with radio and ability to cast from devices. Effective blackout blinds, and despite proximity to train station was very quiet. Temperature control was good. Poor hospitality try! Breakfast- poorly staffed, cereals/ bread/ pastry options were basic, juice machine was poor quality, coffee machine had good options. Cooked breakfast was nice. Continental had a nice variety. Bar/ Restaurant- poorly staff, but nice food, adequate drink selection Leisure facilities- nice pool, adequate gym, changing room cramped with little room for sitting/ putting things down. Lockers were difficult to lock. No spinners or bags for wet swimming costume/ trunks. Loads of towels.
Friendly welcome, reception staff were knowledgeable and helpful, communal areas clean and comfy. Parking was a decent price and convenience shop opposite which was handy. Location for train station was amazing with just 1 stop to Cambridge centre. Room- Nice linen, comfy beds, very clean, nice toiletries (though I think the shampoo was actually just shower gel and no conditioner). Great TV with radio and ability to cast from devices. Effective blackout blinds, and despite proximity to train station was very quiet. Temperature control was good. Poor hospitality try! Breakfast- poorly staffed, cereals/ bread/ pastry options were basic, juice machine was poor quality, coffee machine had good options. Cooked breakfast was nice. Continental had a nice variety. Bar/ Restaurant- poorly staff, but nice food, adequate drink selection Leisure facilities- nice pool, adequate gym, changing room cramped with little room for sitting/ putting things down. Lockers were difficult to lock. No spinners or bags for wet swimming costume/ trunks. Loads of towels.
10
Kerri
Apr 29, 2024
·
Stayed 1 night
Beautiful hotel, clean and quiet considering it’s next to a train station. Food was superb, dinner was delicious despite the price and plenty of choice for breakfast. The only criticism I have would be the staff who were very polite and professional when spoken to however could have been more attentive. Had to ask for the bill 3 times after dinner and on check in at reception no information was given about hotel facilities, check out time, breakfast times etc. Great location can get train into Cambridge or drive from the hotel however parking is expensive in Cambridge and at the hotel (depending on your duration) so would have been nice to have free parking given the price paid for the room. Overall though very pleasant and comfortable stay.
Beautiful hotel, clean and quiet considering it’s next to a train station. Food was superb, dinner was delicious despite the price and plenty of choice for breakfast. The only criticism I have would be the staff who were very polite and professional when spoken to however could have been more attentive. Had to ask for the bill 3 times after dinner and on check in at reception no information was given about hotel facilities, check out time, breakfast times etc. Great location can get train into Cambridge or drive from the hotel however parking is expensive in Cambridge and at the hotel (depending on your duration) so would have been nice to have free parking given the price paid for the room. Overall though very pleasant and comfortable stay.
8
Shaun
Apr 23, 2025
·
Stayed 1 night
The only criticism would be the cooked breakfast. The eggs were very hard and hash browns warm, both had been cooked prior and just left under heat lamps.
The only criticism would be the cooked breakfast. The eggs were very hard and hash browns warm, both had been cooked prior and just left under heat lamps.
2
Helen
Feb 2, 2025
·
Stayed 2 nights
I’ve stayed here several times for business because it’s close to my client, but this was the last time I’ll stay. Room service is via a QR code and a WhatsApp message, the WhatsApp was slow to respond again. When I finally put my order through, I was told that half of what I’d requested wasn’t available and I’d have to collect it myself as there was no room service available that night. I asked us someone would let me know when to collect and was told yes. I then waited an hour for the food and when I chased it up, I was offered a drink voucher (I don’t drink on week nights in work trips). In the end I cancelled the food as it took so long. This is not the first issue I’ve had. I’ve had issues with the sauna not working, gym access cards not working, the room not being cleaned, rubbish being left outside rooms for hours, noise from a school trip, the WhatsApp service not working at all, the QR code not working and the WiFi being down for long periods. None of this is conducive to a good rest of a business trip. It’s unfortunate as the hotel itself looks lovely, the food is good and the gym is well equipped, but honestly, there needs to be some care and attention from management. This hotel isn’t cheap and therefore I expected better.
I’ve stayed here several times for business because it’s close to my client, but this was the last time I’ll stay. Room service is via a QR code and a WhatsApp message, the WhatsApp was slow to respond again. When I finally put my order through, I was told that half of what I’d requested wasn’t available and I’d have to collect it myself as there was no room service available that night. I asked us someone would let me know when to collect and was told yes. I then waited an hour for the food and when I chased it up, I was offered a drink voucher (I don’t drink on week nights in work trips). In the end I cancelled the food as it took so long. This is not the first issue I’ve had. I’ve had issues with the sauna not working, gym access cards not working, the room not being cleaned, rubbish being left outside rooms for hours, noise from a school trip, the WhatsApp service not working at all, the QR code not working and the WiFi being down for long periods. None of this is conducive to a good rest of a business trip. It’s unfortunate as the hotel itself looks lovely, the food is good and the gym is well equipped, but honestly, there needs to be some care and attention from management. This hotel isn’t cheap and therefore I expected better.
10
Donna
Nov 12, 2024
·
Stayed 1 night
Absolutely thrilled with the hotel Reception staff were incredibly helpful, friendly and made me feel very welcome My room was immaculately clean and had everything I needed Breakfast had a fantastic choice and was delicious
Absolutely thrilled with the hotel Reception staff were incredibly helpful, friendly and made me feel very welcome My room was immaculately clean and had everything I needed Breakfast had a fantastic choice and was delicious
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AI-generated summary based on recent guest reviews
10
Andy
last week
·
Stayed 2 nights
Superb all round hotel. Nothing to dislike. Downside the Parking. Very expensive and difficult to work out. Car Park Signs showing wrong prices.☹️ Hotel should arrange a discount for guests and have a payment method within the Hotel.
Superb all round hotel. Nothing to dislike. Downside the Parking. Very expensive and difficult to work out. Car Park Signs showing wrong prices.☹️ Hotel should arrange a discount for guests and have a payment method within the Hotel.
10
Gavin
2 weeks ago
·
Stayed 2 nights
The hotel was clean, the staff were friendly, and it was easy to get to.
The hotel was clean, the staff were friendly, and it was easy to get to.
10
Keith
3 weeks ago
·
Stayed 2 nights
Perfect. Well equiped room. Very fresh and clean. Complementary items were nice. Our first time in a Novatel and we will certainly consider the Hotel chain for future visits.
Perfect. Well equiped room. Very fresh and clean. Complementary items were nice. Our first time in a Novatel and we will certainly consider the Hotel chain for future visits.
8
Fatma
3 weeks ago
·
Stayed 1 night
A lovely clean modern hotel right next door to Cambridge North train station with a Coop opposite and a short walk from the beautiful River Cam. The room was nice, but tea/area slightly dusty and hinge on bathroom door hanging off. Coffee machine had leaked water by the morning. Shower head full of limescale and not the best, although a nice big cubicle, but overall lovely decor and quite clean, bed was great, had a good sleep. I would return. Breakfast was the usual buffet, again good quality. Nice bean coffe. Swimming pool is quite small and had a few kids splasing around so couldn’t swim. Sauna is lovely & big and clean. Bar is great and drinks not over priced. The staff were all friendly and helpful.
A lovely clean modern hotel right next door to Cambridge North train station with a Coop opposite and a short walk from the beautiful River Cam. The room was nice, but tea/area slightly dusty and hinge on bathroom door hanging off. Coffee machine had leaked water by the morning. Shower head full of limescale and not the best, although a nice big cubicle, but overall lovely decor and quite clean, bed was great, had a good sleep. I would return. Breakfast was the usual buffet, again good quality. Nice bean coffe. Swimming pool is quite small and had a few kids splasing around so couldn’t swim. Sauna is lovely & big and clean. Bar is great and drinks not over priced. The staff were all friendly and helpful.
10
Alys
3 weeks ago
·
Stayed 1 night
Clean room, lovely staff, very kind to our children. Dog was welcomed easily for £15pn which can sometimes be so difficult. Air con was good. Pool wasn't that big but perfect for us. We enjoyed our stay.
Clean room, lovely staff, very kind to our children. Dog was welcomed easily for £15pn which can sometimes be so difficult. Air con was good. Pool wasn't that big but perfect for us. We enjoyed our stay.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Novotel Cambridge North
Is parking available at the property?
Limited parking is available on-site for a fee of GBP 22 per day. Parking height restrictions apply, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately GBP 18.00 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Are pets allowed at the property?
Pets are allowed at the property for a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on accessible rooms and bathrooms are not provided.
Where is the property located in relation to key landmarks?
The hotel is located in Cambridge, connected to a rail/subway station, within a 10-minute drive of attractions like the Scott Polar Research Institute and Fitzwilliam Museum. It is approximately 3.6 miles from King's College Chapel and 5.4 miles from Addenbrooke's Hospital.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified, and seasonal availability may apply.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Milton trip?
What do room rates usually look like at Novotel Cambridge North in Milton over the next few months?
Over the next 60–90 days, room rates at Novotel Cambridge North in Milton typically land around $95 a night for two guests, ranging from $85 to $124 on peak dates.
When is the best time to visit Novotel Cambridge North in Milton to avoid crowds?
Demand at Novotel Cambridge North in Milton peaks in October and drops after July; September is the quietest month for visitors, so early autumn offers the most relaxed stretch to visit.
Which month has the lowest nightly rates at Novotel Cambridge North in Milton?
April is the cheapest month to stay at Novotel Cambridge North in Milton, averaging $120 a night; July is the priciest at $177. April’s lower rates come even though September is the quietest month for crowds.
What’s the area around Novotel Cambridge North in Milton like — any nearby attractions?
Novotel Cambridge North in Milton sits in Cambridgeshire near the River Cam, Cambridge Science Park and Milton Country Park, with easy access to the University of Cambridge and Jesus Green. The hotel also markets itself as eco-friendly, making it a practical choice for visitors combining business at nearby innovation centres with outdoor time.
How do Novotel Cambridge North’s rates compare with other hotels nearby in Milton?
Novotel Cambridge North in Milton is cheaper than 5 of 14 comparable hotels nearby. Its typical median runs around $130 a night versus about $122 for the peer set.
How does the nightly price at Novotel Cambridge North in Milton compare to recent weeks?
The current price at Novotel Cambridge North in Milton is $130 per night for 2 guests, which is typical for this hotel: within 5% of its $132 average over the last 60 days. Most nights over that period fell between $87 and $260.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 162.77874USD
- 2026-10-21: 148.81743519927977USD
- 2026-10-22: 111.138588USD
- 2026-10-23: 126.71963438076781USD
- 2026-10-24: 162.12226138842772USD
- 2026-10-25: 86.27587378692627USD
- 2026-10-26: 86.441124USD
- 2026-10-27: 105.2555039786682USD
- 2026-10-28: 103.83362755993652USD
- 2026-10-29: 86.60263137368774USD
- 2026-10-30: 86.60263137368774USD
- 2026-10-31: 90.71053891983031USD
- 2026-11-01: 86.441124USD
- 2026-11-02: 120.09056906689453USD
- 2026-11-03: 169.39614855322264USD
- 2026-11-04: 171.87291470416258USD
- 2026-11-05: 88.739612801239USD
- 2026-11-06: 87.93497941690063USD
- 2026-11-07: 99.92611180581665USD
- 2026-11-08: 79.94089115762328USD
- 2026-11-09: 128.9628542059021USD
- 2026-11-10: 134.56716949420166USD
- 2026-11-11: 135.89951753741454USD
- 2026-11-12: 138.56421362384032USD
- 2026-11-13: 153.2200420991821USD
- 2026-11-14: 162.54647840167235USD
- 2026-11-15: 113.2496008027954USD
- 2026-11-16: 87.93497941690063USD
- 2026-11-17: 111.91725275958251USD
- 2026-11-18: 129.23777732135008USD
- 2026-11-19: 95.92906767617798USD
- 2026-11-20: 99.92611180581665USD
- 2026-11-21: 105.2555039786682USD
- 2026-11-22: 86.60263137368774USD
- 2026-11-23: 86.60263137368774USD
- 2026-11-24: 101.25845984902953USD
- 2026-11-25: 142.561257753479USD
- 2026-11-26: 95.92906767617798USD
- 2026-11-27: 99.92611180581665USD
- 2026-11-28: 119.91134101885986USD
- 2026-11-29: 86.60263137368774USD
- 2026-11-30: 86.60263137368774USD
- 2026-12-01: 158.46342604980467USD
- 2026-12-02: 139.203888USD
- 2026-12-03: 95.92906767617798USD
- 2026-12-04: 99.92611180581665USD
- 2026-12-05: 137.23186558062744USD
- 2026-12-06: 86.60263137368774USD
- 2026-12-07: 87.93497941690063USD
- 2026-12-08: 144.816948USD
- 2026-12-09: 186.353592USD
- 2026-12-10: 95.92906767617798USD
- 2026-12-11: 99.92611180581665USD
- 2026-12-12: 103.92315593545531USD
- 2026-12-13: 87.93497941690063USD
- 2026-12-14: 86.60263137368774USD
- 2026-12-15: 120.42456395178222USD
- 2026-12-16: 105.2555039786682USD
- 2026-12-17: 86.60263137368774USD
- 2026-12-18: 85.318512USD
- 2026-12-19: 86.441124USD
- 2026-12-20: 85.318512USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Apple Pay and Samsung Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 18.00 per person
- Nearby parking fee: GBP 22 per day (open 24 hours)
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Internet
Free Wi-Fi
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Fitness Center (nearby)