Name: Holiday Inn Express Rochester South - Mayo Area by IHG
Address: 4141 Maine Avenue SE, Rochester, Minnesota, United States of America, Rochester, Minnesota, US
Price range: $75–$139 per night
Rating: 8.57

What guests think

At Holiday Inn Express Rochester South - Mayo Area by IHG, many guests highlight very clean, modern rooms, a varied hot breakfast, easy parking, and convenient access to Mayo Clinic by car or the available shuttle.

Common drawbacks include intermittent pool or hot tub closures, low shower water pressure, and occasional renovation disruptions or maintenance issues. Most staff interactions are warm and accommodating, though a few guests reported slow responses or rude front desk encounters. Some travelers also noted firm mattresses, occasional noise, or dated in-room TVs. Best suited to practical, clinic-focused stays rather than resort-style downtime.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and a shuttle to Mayo Clinic operates. The pool and hot tub are appreciated but often noted as small or temporarily closed or cool, and past renovations and laundry outages occasionally limited amenities.

Related guest reviews

10

Ashlee D

Jun 5, 2024

·

Stayed 1 night

We have stayed at this property a couple times to visit the Mayo Clinic. Staff is always friendly and helpful. There is a shuttle to the area hospitals that we utilized and it was extremely convenient!

4

Renae

Apr 26, 2025

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Stayed 1 night

It would have been nice to know that the pool and hot tub are out of order. We came just for one night. And out plan was to relax in a hot tub and have a refreshing swim.

6

John

Dec 18, 2024

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Stayed 1 night

Hot tub was not hot and not working properly. Asked if they could fix it but no answer was given

10

Angela

Apr 27, 2025

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Stayed 2 nights

Loved everything! The only down side was there was no laundry appliances, they had a laundry room but nothing in there I hope they get some soon, and the pool was down for maintenance while we were there for the week

10

Monica

Aug 15, 2025

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Stayed 1 night

The room was spacious and clean. The pool and spa was very relaxing. The breakfast was amazing!

8

PATRICIA

Dec 4, 2024

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Stayed 2 nights

The pool is COLD....it needs to go up a couple degrees

2

Tanya

Apr 26, 2025

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Stayed 1 night

I asked to cancel because we were not informed that the pool waa closed.

10

EVROD

Dec 19, 2025

·

Stayed 1 night

Our stay was excellent! The breakfast spread was impressive, offering a great variety of fresh, high-quality options to start the day. Additionally, the parking was incredibly convenient and stress-free, which made a huge difference. Highly recommend for anyone looking for a seamless experience!

10

Cristian

Aug 14, 2025

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Stayed 3 nights

Great as always. Stayed three days and felt very comfortable. Pool area could use some work but that's to be expected.

8

Laura

Jul 27, 2023

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Stayed 1 night

Enjoyed our stay there. Utilized shuttle service to go to & from Mayo Clinic; waited 1-1/2 hours to be picked up. Shuttle services could be immensely improved!

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Cleanliness

Reviews frequently praise very clean rooms and well-kept spaces. Occasional lapses include unvacuumed floors, hair or ants found, or musty odors.

Related guest reviews

8

Meghan

Jan 9, 2025

·

Stayed 1 night

Our stay was not bad but I’m not sure we would stay again. The bathroom floor looked very dirty and I noticed ants crawling on the bathroom floor in the morning. The pool/hot tub area could use some updating. The breakfast was mostly very good but the bagel and English muffins were hard as rocks. The price wasn’t bad and the staff was nice but it wasn’t a place we would stay again.

10

Nicole

May 22, 2025

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Stayed 1 night

Extremely clean and a great location.

10

Mary

Dec 13, 2025

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Stayed 1 night

The room was exceptionally clean. Pillows comfortable, sheets & bedding clean. Staff at check-in was warm & welcoming. Went down late for a pop & staff said there was a small variety available but she could offer us yogurt or a banana -- although we didn't take any, that's the first time a hotel offered us a little to eat, and I can see how important that would be in a city built on health care, as yours is. If I'd been ill, I'd have felt my care was already starting!

10

David

Aug 21, 2025

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Stayed 2 nights

Very clean. Staff very nice. Can walk to movie theater and restaurant

10

Michael

Aug 8, 2025

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Stayed 4 nights

Very clean and the staff was friendly. The house keepers were absolutely amazing

10

David

Dec 30, 2024

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Stayed 1 night

Very impressed by this property and staff, especially the cleaning staff. In most rooms, my wife and I do a deep clean before settling in, as many properties have something in the rooms that make us question the actual cleanliness. This place was great. And less cleaning. Nice rooms, great shower head, comfortable bed and pillows, large tv, nice sitting area (we had a king suite), quality breakfast, and a quiet room. The layout was a tad smaller than many king suites we stay in, but it didn’t matter due to the layout. We’ve stayed in a few of the other places in the immediate area, as well as the previous brand before it became the Holiday Inn Express, and this was by far the best experience.

6

Joye

Jun 29, 2023

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Stayed 1 night

The staff were helpful and friendly. Parking and breakfast were included. It looked brand new when you walked in. The room had new carpet and nice blinds but the bathroom tub had red and black streaks on newer white tiled walls. At first glance it looked like blood, but probably someone using a plastic edged cleaning tool or grout tool caused the marks. There was a lot of hair in a supposedly clean room. Hair on the counter, in the tub, on the floor, and weirdly, on the ceiling. We just stayed one night. Sadly won't be back to this hotel.

2

Robert

Sep 14, 2024

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Stayed 1 night

Went to get into bed and found tons of hairs. Sheets weren’t changed. And my shower drain was super slow. Took a 5-7 minute shower and was standing in inches of water. My first bad experience with HIE.

6

Jeanie

May 13, 2025

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Stayed 2 nights

Outside entrance was littered with cigarette butts. Staff was not friendly….they didn’t even speak when we were coming and going. Our room was spacious but the floors had not been vacuumed. There was lint on the desk. The faucet handle kept falling off.

10

Qodratullah

Aug 23, 2025

·

Stayed 1 night

The cleanest hotel I ever enjoyed in holiday Inn ever I had Bathroom fun was not working

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Rooms

Rooms are modern, spacious, and generally comfortable, with blackout shades and sofas in some. Some guests mention firm beds, occasional noise, drafty heating or cooling, and dated TV functionality in certain rooms.

Related guest reviews

6

Thomas

Aug 11, 2025

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Stayed 1 night

We used to really enjoy Holiday Inn Express, but the last few have been just OK, certainly not worth recommending. The issues here were: 1. Poor or non-existent housekeeping (e.g. the day they did come, they failed to remove the Keurig pod or replace the coffee and cups) 2. The cooling system was weird in several respects. One was that it was very drafty. We set the temperature to 76 and AC would go on loudly periodically and blast us with cold air from next to the bed. 3. Archaic TV. No connectivity, either internet, local Wifi, or via HDMI. The menu system on the incoming programs seemed non-functional and I couldn't use my own apps, which is something I expect now. 4. I never received a statement, but from my Visa statement I got brutally overcharged for this stay. I though Hotels.com took better care of their Gold members. Next time, probably AirBNB.

8

Donella

Aug 15, 2024

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Stayed 1 night

Beds not comfortable

10

Chris

Nov 30, 2025

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Stayed 1 night

Room was great! I love the blackout shades as Im a light sleeper. Always great choices for breakfast. Only one sad note was the toppings for oatmeal. I love to dress mine up with raisins and walnuts.

6

richard

Nov 7, 2024

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Stayed 2 nights

Good enough for a short trip but won’t return to this one. Carpet was wet for the 2 days I was there which left the room with a musty smell.

6

Syed

Nov 2, 2023

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Stayed 1 night

This is a nice HIE - as it is all new. However, if I fail to sleep the entire night because the bed isn't comfortable, doesn't matter to me the amenities, the view, the room size, etc. I need a good night sleep. I did not achieve that - tossed and turned all night. Invest a little bit on comfortable beds to help ensure a good night's sleep.

10

Denise

Aug 3, 2025

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Stayed 1 night

It was a great stay from start to finish. The property was neat and clean, check in was easy, breakfast was great and the room was clean and spacious.

8

William

Jan 9, 2025

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Stayed 1 night

Hotel was excellent but the room we were in was noisy

10

Andrew

Apr 9, 2025

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Stayed 1 night

Comfy bed and pillows

10

Martin

Apr 9, 2025

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Stayed 1 night

Clean. TV was terrible and no directions on how to use.

6

Donella

Aug 15, 2024

·

Stayed 1 night

Beds were not very comfortable!

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Service

Staff are widely described as friendly, accommodating, and efficient at check-in, with helpful touches for Mayo visitors. A minority report rude or unresponsive front desk interactions and disorganization during room assignments or problem resolution.

Related guest reviews

10

Mary

Dec 13, 2025

·

Stayed 1 night

The room was exceptionally clean. Pillows comfortable, sheets & bedding clean. Staff at check-in was warm & welcoming. Went down late for a pop & staff said there was a small variety available but she could offer us yogurt or a banana -- although we didn't take any, that's the first time a hotel offered us a little to eat, and I can see how important that would be in a city built on health care, as yours is. If I'd been ill, I'd have felt my care was already starting!

10

Joel

Aug 31, 2024

·

Stayed 1 night

Check in was smooth quick easy and the gentleman working the desk was very polite and helpful. A very efficient check in.

8

Sandy

Apr 22, 2025

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Stayed 2 nights

Nice hotel overall. Have stayed here a few times. Front desk staff (different staff members)does not acknowledge you when you pass them at the desk. Several times went by and they were on their phone. Cleaning staff and breakfast crew did a great job. When a person approaches they should acknowledge them, smile, greet them.

2

Mukesh

Jun 19, 2025

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Stayed 1 night

Front Counter staff was very Rude. No friendly. Gulshan and Shannan both were talking very Rude. I extended my one day stay and their attitude was so bad .

8

Tonya

Sep 6, 2024

·

Stayed 1 night

Well it didn't start out so good. They said Hotels.com didn't send the reservation to them. I showed them the itinerary and also my paid receipt. It still took 2 of them about 30 minutes to figure it out. They was nice about it but still not a good feeling for me and my very sick other half. The room was fantastic, the breakfast was fantastic and the entire staff was great. I will just be booking straight from them from here on ot

6

Brian

Jun 11, 2024

·

Stayed 3 nights

There was a huge mixup with our reserved room. We arrived at 1:30am and the room was not cleaned from the previous guests. Then 2 additional rooms were also unusable before we finally got one. The front desk staff seemed to have little organization and poor record keeping. How do you not know which rooms are cleaned and which are under construction? The floors were squeaky, so I’m glad we were on the top floor. There was a high pitched noise from our mini fridge the whole stay. But the rooms were clean and in good condition and the buffet was good as was the coffee. Can some hotel chain please give guests cups that hold more than 8oz?

4

Kelsey

May 26, 2024

·

Stayed 2 nights

Poor customer service. I had come to the hotel to accommodate some major GI testing I had to do at Mayo Clinic. The man working the front desk didn’t believe that my fridge broke, eventually replaced it, and refused to comp any of the bill even though well over $30 of my special diet’s food went bad in the fridge. I would’ve been better leaving it in the cooler I brought! Food is so important after two days of fasting, and because of this hotel’s receptionist’s poor records of exactly when I asked for a second look at my fridge, I was forced to order delivery I couldn’t afford (would have driven but had sedation that day; not allowed). They said they had no record of me asking them on Sunday, only Monday (after the food went bad) so therefore it was my own fault the fridge didn’t work, apparently. A grueling day of testing and procedures and this hotel provided the bare minimum in service and a low quality ‘welcome home’ to a broken fridge with no food left to eat in it. Still very comfortable; just very unhappy with the some of the front desk staff.

10

Patricia

Jul 18, 2024

·

Stayed 2 nights

We arrived back at the hotel on Tuesday, July 16th around midnight after being in the St Mary’s ER. We were greeted by the front desk who offered to go to kitchen and get us something to eat so my husband could take his meds. I appreciated this so much.

10

Teresa

May 24, 2025

·

Stayed 1 night

In town for a wedding. Front desk staff was ready for us at check in, smooth and fast, so we could change and get to the church. Very impressive.

10

Jenny

Oct 29, 2024

·

Stayed 1 night

I stay here every time I go to Mayo- 6-7 times a year. Great rates and super clean. Nice spacious rooms, couch, nice big bathroom, big tv, great breakfast and customer service is top notch. Easy drive to Mayo. There was a new staff working I hadn’t seen before, a young man. He was fantastic! Super friendly and helpful. I will always return to this hotel!

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Location

Quiet area with easy access to Mayo Clinic, I-90, and nearby shopping; some mention a small lake and walking path. Dining within walking distance is limited, and the property sits away from downtown.

Related guest reviews

10

Stacey

Dec 27, 2024

·

Stayed 1 night

Great value. Convenient to Mayo Clinic and shopping.

8

Eric

Jul 29, 2023

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Stayed 1 night

Clean, safe, hospitable and welcoming. But not nearby much.

10

Tom

Aug 17, 2025

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Stayed 1 night

Great place to stay for cleanliness, free breakfast with hot food options and central location close to I90

10

David

Aug 21, 2025

·

Stayed 2 nights

Very clean. Staff very nice. Can walk to movie theater and restaurant

10

Alethea

Jul 7, 2023

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Stayed 1 night

Nice location not many food options within walking distance… There is a Movie theater, and Target with some other shops… Perfect for me….

10

Lisa

Aug 12, 2025

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Stayed 2 nights

Very clean and modern. Staff was friendly and accomidating. Hotel neighborhood was nice and had a walking path around a lake. Easy to get to shopping and to travel to Mayo clinic.

10

Steven

Nov 8, 2024

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Stayed 1 night

The hotel is newly remodeled and our standard room was huge. Staff were very pleasant and helpful. Also, very easy drive to and from Mayo, taking just several minutes each way.

10

Jennifer

Sep 27, 2023

·

Stayed 3 nights

The hotel is conveniently located, easy to get to, clean and the staff is friendly.

8

Vicki

Mar 14, 2024

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Stayed 6 nights

The property was excellent. The only drawback for us, because we stayed several nights, was that there are no restaurants within walking distance.

8

Cheryl

Jan 15, 2025

·

Stayed 2 nights

It was easy to get to from Mayo Clinic

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Dining

Complimentary hot breakfast is often praised for variety and quality. Some reviews note items running out, limited weekend choices, or disposable tableware.

Related guest reviews

8

Meghan

Jan 9, 2025

·

Stayed 1 night

Our stay was not bad but I’m not sure we would stay again. The bathroom floor looked very dirty and I noticed ants crawling on the bathroom floor in the morning. The pool/hot tub area could use some updating. The breakfast was mostly very good but the bagel and English muffins were hard as rocks. The price wasn’t bad and the staff was nice but it wasn’t a place we would stay again.

10

Jan

Aug 25, 2025

·

Stayed 2 nights

This was a really pleasant stay because it was so very clean, comfortable beds, terrific huge selection of breakfast food, quiet and absolutely beautiful manicured lawn with small lake to look out at. Friendly staff also. Parking very easy and close to everything. Very pleased with it all or I would say if it wasn't.

10

Craig

Aug 28, 2024

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Stayed 1 night

The room was very spacious and clean. They upgraded me to a handicap room at no extra charge. The continental breakfast was the best I’ve ever had with a wide variety and with BACON, bacon and more bacon!! A++++

10

Liza

May 29, 2023

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Stayed 1 night

Property was well kept. Beds were comfortable. Breakfast could have been a little better especially for a weekend. Minimal options.

8

Sherry

Apr 23, 2023

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Stayed 1 night

The property was clean. It is going through renovation. It was disappointing that the breakfast items were not available when we were ready. We waited about 15 minutes for eggs. My son came later and there was no milk for his cereal. While that was disappointing, I saw a child later going to her room with dry cereal. Children need their nutrients more than adults.

8

Julie

Aug 19, 2023

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Stayed 1 night

Breakfast was to be included, however, was not being attended to and ran out. Was not able to wait and needed to get on the road.

10

Monica

Aug 15, 2025

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Stayed 1 night

The room was spacious and clean. The pool and spa was very relaxing. The breakfast was amazing!

10

Ann

Jul 30, 2024

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Stayed 1 night

We enjoyed the quietness. The room was very clean. The breakfast is one of the best breakfasts we have had at a motel.

10

EVROD

Dec 19, 2025

·

Stayed 1 night

Our stay was excellent! The breakfast spread was impressive, offering a great variety of fresh, high-quality options to start the day. Additionally, the parking was incredibly convenient and stress-free, which made a huge difference. Highly recommend for anyone looking for a seamless experience!

10

Miranda

May 11, 2024

·

I really enjoyed this as a place to stay in Rochester! Easy parking, a delicious breakfast (pancakes, eggs, meat, oatmeal, fruit, cereal), and a workable gym (elliptical, bike, treadmill, dumbbells). Would stay again!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$92
February	$91
March	$95
April	$98
May	$111
June	$114
July	$113
August	$114
September	$111
October	$110
November	$105
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $104	3 $104
4 $92	5 $107	6 $103	7 $107	8 $107	9 $112	10 $104
11 $103	12 $112	13 $109	14 $116	15 $139	16 $135	17 $91
18 $84	19 $98	20 $98	21 $98	22 $85	23 $96	24 $96
25 $85	26 $95	27 $95	28 $95	29 $98	30 $103	31 $103

Holiday Inn Express Rochester South - Mayo Area by IHG

Prices for Holiday Inn Express Rochester South - Mayo Area by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 1 King Bed, Lake View

Suite, 1 King Bed, Jetted Tub

Suite, 2 Queen Beds

Suite, 1 King Bed, Roll-In Shower (Mobility)

Guest reviews of Holiday Inn Express Rochester South - Mayo Area by IHG

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Rochester South - Mayo Area by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $79
20 $75	21 $86	22 $90	23 $93	24 $86	25 $90	26 $116
27 $94	28 $107	29 $112	30 $112