Sonesta ES Suites Reno

Name: Sonesta ES Suites Reno
Address: 9845 Gateway Drive, Reno, Reno (and vicinity), Nevada, United States of America, Reno, South Reno, United States of America
Rating: 7.35

"Comfortable beds"

"Great food menu"

"Well located"

"Immaculate rooms"

"Spacious rooms"

"Accommodating staff"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Dry Cleaning
Tennis Courts
Banquet Facilities

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Property description

Don't miss out on the many recreational opportunities, including an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace i...

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Guest reviews

7.3

Good

Based on 733 verified reviews

Who stays here?

Business

20%

Couple

19%

Family

42%

Group

10%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Sonesta ES Suites Reno describe spacious, apartment-style suites and a convenient south Reno location, but recurring complaints highlight inconsistent cleanliness, maintenance issues, and uneven service ranging from friendly to unresponsive with delayed or problematic check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Carmichael

last week

·

Stayed 1 night

Great staff, convenient location, clean hotel!

10

Wendy

2 weeks ago

·

Stayed 2 nights

Staff very responsive to needs. Replenished breakfast quickly. Brought us bedding for couch bed.

10

Debra

2 weeks ago

·

Stayed 1 night

The night that we checked in the front office person had a small child with her, that seems was not a guest. The front office person, looked like she really did not want to be there, gave me a half printed (ran of out ink in the printer) page to refill out again. Filled the form out again and went to my room. The room was clean and quiet and that was the best thing ever after a 12-hour drive. Bed was just right and having the bathroom supplies such as shampoo and other items stock were the right touch after sleeping in that morning! The whole place was quiet after grabbing a little breakfast before hitting the road again for another 12-hour drive on the road. Thank you for having this little hide away from the noise of traffic and no loud people running up and down the halls. Debi

10

Melissa

2 weeks ago

·

Stayed 2 nights

Close to parking. Kind staff

6

obianuju

3 weeks ago

·

Stayed 4 nights

Hotel needs maintenance and new carpets or maybe they can do deep cleaning of the carpet to resuscitate it.

9845 Gateway Drive, Reno, Reno (and vicinity), Nevada, United States of America

Location

Located in Reno, Sonesta ES Suites Reno is in the business district, within a 10-minute drive of Reno-Sparks Convention Center and Atlantis Casino. This hotel is 5.3 mi (8.5 km) from Peppermill and 6.8 mi (11 km) from Grand Sierra Resort Casino.

Need 2 Speed(2.4 miles)

Wolf Run Golf Club(3 miles)

Meadowood Mall(3.4 miles)

Cinemark Century Summit Sierra(3.4 miles)

Nevada Health Facilities Edu(3.5 miles)

The Summit Reno(3.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

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Sonesta ES Suites Reno

Amenities

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Guest reviews

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Who stays here?

What guests think

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Sonesta ES Suites Reno.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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Sonesta ES Suites Reno