Lady Hill Sapa Resort

In one word: WOW

Staff is very friendly. Some spoke English very well and others not as much but still super friendly. I tried talking to them in Vietnamese but im learning the sourher accent versus their noethern so it was quite hard. Especially the servers and bartender would sometimes teach me how to say something in Vietnamese. The shuttle is great. Its free and takes you right into town by the lake. They do have a set schedule but are very reaposive on Whatsapp. The breakfast was very good. Id give it a 8/10. Since me and girlfriend stayed their for 6 nights they gave us a platter of sweets every night. Very nice of them.

Overall good stay. The views are great given the hotel's location. Good sleep and it was very quiet. Good shower water pressure. The bathroom amenities are fine but subpar for a 5 star hotel. The breakfast was good and had lots of options. The pho soup needed to be hotter tough.

My parents and I were completely blown away by this resort. If I ever travel back to Sapa, I'll definitely want to stay here. - Location: Only a 10min Grab ride down to Sapa Center, but you won't feel like you're near it which is what we wanted. It's quiet, scenic (despite the fog and rain) and near one of the stations that take you up and down the mountain. - Accommodation: Our bungalow was above and beyond what we expected. Only downside was the master bedroom bathroom was freezing (one of the heater lights was broken), so we didn't use it very much. - Food: Excellent, a little more western-centric. Due to my dad's medical condition, we weren't always able to go downtown to eat. The food in the hotel was suitable. Breakfast was a highlight every morning! - Service: I'd give them 10 stars if I could! From the moment we arrived (welcome drinks), to anything we needed (e.g. extra towels/blankets for cold nights), to the almost-instantaneous buggy service (we'd just call the reception to request a ride from our bungalow to the lobby if the weather was bad) - just downright amazing. - Amenities: I didn't get to enjoy it as I was spending most of my time taking care of my parents - but next time I'm hear I want to try their pools and spa!

Spa was great. Staff was awesome and the breakfast was top notch.