Name: The Hotel Chester
Address: 19 Newgate Street, Chester, Cheshire (comté), GB
Price range: 123 $US–464 $US per night
Rating: 9.35

Ce qu'en disent des voyageurs

Les avis sur The Hotel Chester soulignent son emplacement central, à proximité du parking et des attractions, son personnel accueillant et serviable, ainsi que ses chambres thématiques, élégantes et spacieuses, généralement très propres, avec des attentions particulières et des surclassements occasionnels qui agrémentent de nombreux séjours.

Les inconvénients récurrents incluent des chambres très chaudes avec une climatisation mobile bruyante, un bruit de la ville perceptible et, dans certaines chambres, un manque d'intimité ou de petits problèmes d'entretien tels qu'une faible pression de la douche ou de petits défauts d'éclairage. Les clients apprécient le parking payant à côté et les équipements supplémentaires de certaines suites, tels que des baignoires en cuivre, des jacuzzis, des hammams et des cuisines américaines. Dans l'ensemble, attendez-vous à un séjour boutique élégant et bien situé qui peut être animé et chaleureux selon la chambre.

Équipements

Propreté

Chambres

Service

Emplacement

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking payant est à proximité et plusieurs suites offrent des équipements de spa en chambre (bains en cuivre ou jacuzzi, hammams) et des cuisines américaines. Certains clients ont noté une signalétique médiocre, des heures d'ouverture/sécurité limitées et un manque de réfrigérateur ou de lave-vaisselle de taille normale dans certaines unités.

Avis de voyageur à ce sujet

10

John

24 juin 2024

·

A séjourné 1 nuit

On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel

10

Lynsey

28 août 2024

·

A séjourné 2 nuits

Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.

10

Helen

25 août 2024

·

A séjourné 1 nuit

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.

8

Sarah

14 mars 2023

·

A séjourné 1 nuit

Great location, right next to the Grosvenor Shopping Centre and around the corner from plenty of places to eat and drink. Parking is at the shopping centre, priced at £10 per 24 hours, and is a couple of minutes walk to the hotel. Ideally placed for the city centre. We stayed in the Emerald Room, which was well appointed. We liked the well stocked coffee/tea and appreciated that the tea was Yorkshire. There was even a pint of fresh milk in the fridge. The only negatives I have to mention are that the main lights in the room didn't work. It wasn't a problem as the lights above the bed and the bedside lamps did, which provided us with light, but I would say they should be repaired. The other thing is that one set of curtains had come off their hooks in several places, so we're hanging down. This made the room look shabby, which is a shame when everything else was so good.

8

Neil

7 mai 2024

·

A séjourné 2 nuits

Great location and comfortable, quirky room / apartment. Poor signage from the car park to the hotel, which could be worked upon but to be fair a nice place for the city. Very hot room but portable air con offered, which helped second night.

10

Jake

12 oct. 2023

·

A séjourné 1 nuit

Amazing facilities really clean and very fancy Only thing i didn’t like was the front door to the hotel was able to be left open the front desk wasnt manned after a certain time so these 2 things together mean surely anyone can just waltz in?

10

Michael

29 janv. 2024

·

A séjourné 1 nuit

Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.

10

Steve

9 août 2023

·

A séjourné 1 nuit

Well situated apartments right in the centre. Quality fixtures and fittings. Good service. Really enjoyed our stay. Would use again most definitely of I were to stay in Chester. Parking in grovenor shopping centre right next door so convenient

10

Emily

13 mai 2024

·

A séjourné 1 nuit

We came here after we got married for a little mini-moon. The room had rose petals on the bed which was a nice touch from the hotel - thank you! We stayed in the Flamingo room and made the most of the lovely copper bath. It was gorgeous. Big room with a seperate area with sofa tv and kitchenette. Perfect for one night but could also be good if you were staying longer. Couldn’t fault the hotel, had everything we needed and staff were super friendly and attentive. We will definitely be back and look forward to trying other rooms too!

6

Clare

15 oct. 2023

·

A séjourné 1 nuit

This hotel is nice but the apartment we stayed in didn’t have a dishwasher which was disappointing. Also there was just a mini fridge not a full size one. The most off putting thing was There was no privacy in the room whatsoever. We were overlooked by groups of smokers from the shopping precinct balcony opposite. The noise at night was also super loud even with all the windows shut. The room smelt a little musty and we missed not having aircon.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est saluée dans tous les avis, de nombreux clients décrivant les chambres et les espaces publics comme impeccables ou très propres. Quelques-uns signalent des lacunes, comme une odeur de moisi, des murs marqués, du lait périmé ou de petits problèmes de présentation/entretien.

Avis de voyageur à ce sujet

10

Sian

27 août 2024

·

A séjourné 1 nuit

Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.

10

Damien

12 juil. 2024

·

A séjourné 2 nuits

This place is AMAZING! Spotlessly clean, comfortable and everything you need. Staff are brilliant and great value for money!

10

Laura

6 août 2025

·

A séjourné 3 nuits

Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.

10

John

24 juin 2024

·

A séjourné 1 nuit

On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel

10

Lynsey

28 août 2024

·

A séjourné 2 nuits

Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.

10

Brett

22 juil. 2024

·

A séjourné 1 nuit

Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.

10

Maureen

11 sept. 2023

·

A séjourné 1 nuit

Excellent in all aspects. Everywhere was absolutely spotless and the staff were second to none. We weren't expecting to get into our room untill 3pm but the room was ready earlier and we got a phone call at 12pm to say the room was ready and we could go earlier. Really couldn't be happier with the hotel and will be back at earliest convenience. Definitely lives up to five star rating, well done.

10

Laura

14 sept. 2025

·

A séjourné 1 nuit

Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.

4

Tracey

16 août 2024

·

A séjourné 2 nuits

We stayed in the flamingo room and i was disappointed with the kitchenette area it needed a good freshing up there is all marks on the walls. The bed wasn't made very well the sheets should be nice and crisp and made to look like a luxary hotel for the amount of money we paid. When i booked online it asks what the occasion is and i put birthday because it was my 50th but there was no sign of any nice gesture like there normally is so i don't know why it asks what the occasion is for when you book It was abit of a let down... it tells you that you have pay for the smallest tub of pringles and chocolate bar when this should would have been nice to be in with the price of the room which is quite expensive with no water bottle or anything plus the milk was off.

6

Clare

15 oct. 2023

·

A séjourné 1 nuit

This hotel is nice but the apartment we stayed in didn’t have a dishwasher which was disappointing. Also there was just a mini fridge not a full size one. The most off putting thing was There was no privacy in the room whatsoever. We were overlooked by groups of smokers from the shopping precinct balcony opposite. The noise at night was also super loud even with all the windows shut. The room smelt a little musty and we missed not having aircon.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, élégantes et thématiques, avec des lits confortables et, dans certaines suites, des équipements supplémentaires tels que des cuisines américaines, des coins salon séparés et des baignoires originales ou des hammams. Les préoccupations récurrentes concernent la chaleur excessive avec une climatisation mobile bruyante, le bruit de la ville et des limites d'intimité occasionnelles ou des douches faibles.

Avis de voyageur à ce sujet

10

Sue

3 nov. 2024

·

A séjourné 1 nuit

Nice room. Noisy till late. Couldn’t open curtains because of people on balcony opposite. No privacy.

10

J G

20 août 2024

·

A séjourné 2 nuits

Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂

10

Laura

6 août 2025

·

A séjourné 3 nuits

Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.

10

Andrew

6 août 2024

·

A séjourné 1 nuit

Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.

10

Sarah

20 nov. 2023

·

A séjourné 1 nuit

Really enjoyed our stay in the Flamingo room. Loved the copper bath and super comfortable bed

6

Hannah

24 mai 2024

·

A séjourné 1 nuit

I booked for a night away to celebrate getting a new job, so decided to book a slightly better room than would usually choose, however I was left really disappointed. The bed was lumpy and uncomfortable, and the room was absolutely boiling, I tried to open the window however they didn't stay open, there was an air conditioning unit in the room, however when I turned this on at 12/1am it was so ridiculously loud it woke my partner up. The jacuzzi bath was nice enough, but the shower wasn't powerful enough and took a long time to wash my hair Was pretty disappointed since it was to celebrate and the room wasn't worth the money

10

Michael

29 janv. 2024

·

A séjourné 1 nuit

Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.

10

Judith

24 mai 2025

·

A séjourné 1 nuit

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt

10

Karl

16 juil. 2023

·

A séjourné 4 nuits

Exceptionally well located serviced apartments on the doorstep of all Chester centre has to offer with copious restaurants, bars, cafes and bistros. The Safari room had a kitchenette which was useful with mini bar, coffee and tea making facilities. There was a large comfy bed, small dining table and also an air-con unit which was most welcome. The bathroom was large with a walk in shower and twin jacuzzi bath with rooflight over. The staff were very friendly and helpful and we would defifinately use again. Note that the room we had was geared to short stay as there was minimal hanging space, which was not a problem for us. For a more five-star feel we'd recommend maybe a few more toiletries, shaving kit, gowns etc Overall we really like this place.

6

Clare

15 oct. 2023

·

A séjourné 1 nuit

This hotel is nice but the apartment we stayed in didn’t have a dishwasher which was disappointing. Also there was just a mini fridge not a full size one. The most off putting thing was There was no privacy in the room whatsoever. We were overlooked by groups of smokers from the shopping precinct balcony opposite. The noise at night was also super loud even with all the windows shut. The room smelt a little musty and we missed not having aircon.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est constamment aimable, accueillant et proactif, avec une communication claire, des surclassements utiles, des appels pour un enregistrement anticipé et une assistance pour les occasions spéciales ou les objets perdus. Quelques clients ont trouvé l'entrée de la réception difficile à localiser.

Avis de voyageur à ce sujet

10

Sian

27 août 2024

·

A séjourné 1 nuit

Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.

10

Angus

25 juil. 2024

·

A séjourné 1 nuit

Excellent hotel and great staff

10

Marnie

23 juil. 2023

·

A séjourné 1 nuit

One of the best hotels I have stayed in, from the text in the morning asking when we will be arriving to the message from hotel advising that I have left my glasses and they will send them out the communication was first class. The girl on reception upon our arrival was amazing, showed us to our room which was stunning - the flamingo room -advising us where to go to get something to eat.

10

Sara

30 avr. 2024

·

A séjourné 1 nuit

Look no further if you looking for somewhere to stay in Chester, the rooms are amazing, we had a upgrade on our room and was blown away, the smell as you walk into The Hotel hits you as pure luxury, the staff cannot do enough for you, special thanks to Rhiannon. We will be back soon

10

Pamela

10 juil. 2025

·

A séjourné 1 nuit

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.

10

Paul

15 déc. 2023

·

A séjourné 1 nuit

From the first welcome to the last goodbye the staff were so friendly, they were happy to see our 2 Labradors, the room was very clean and had everything that was needed. Fantastic hotel with fantastic staff!

10

Giovanna

14 févr. 2023

·

A séjourné 1 nuit

We had a great stay at The Hotel Chester. Amazing location right in the centre, easy parking right next door in the Grovesnor car park and really great staff who let me know shortly after we checked out that I’d left some stuff in the room, would definitely stay again.

10

HARVEY

27 oct. 2024

·

A séjourné 2 nuits

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!

10

Maureen

11 sept. 2023

·

A séjourné 1 nuit

Excellent in all aspects. Everywhere was absolutely spotless and the staff were second to none. We weren't expecting to get into our room untill 3pm but the room was ready earlier and we got a phone call at 12pm to say the room was ready and we could go earlier. Really couldn't be happier with the hotel and will be back at earliest convenience. Definitely lives up to five star rating, well done.

10

Luke

7 juil. 2023

·

A séjourné 1 nuit

Great hotel and value for money Service was fantastic

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé en plein centre de Chester, à côté du parking du centre commercial, avec des attractions, des boutiques et des restaurants à quelques pas. Plusieurs avis font état de bruit nocturne provenant des bars/clubs à proximité et des fumeurs sur le balcon d'en face.

Avis de voyageur à ce sujet

8

Gary

5 sept. 2023

·

A séjourné 1 nuit

The room was spacious and clean with fresh linen and a kitchenette with tea & coffee provided. The reception staff was super friendly and efficient. Very close to the shops and Main Street which is awesome for tourists. Unfortunately the “city” view is the back of the shopping centre and a car park.

10

Lynsey

28 août 2024

·

A séjourné 2 nuits

Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.

6

Nathan

8 mai 2023

·

A séjourné 1 nuit

We stayed in the Zoo room on a Saturday night. The room was lovely, service was really good but unfortunately we wouldn’t stay again and would find it very hard to recommend that room to anyone. The room was far too hot with a portable noisy air conditioner in the room when we arrived. The windows don’t stay open so it gets very hot at night when you have to turn off the air conditioner. Saying that, we could’ve left it on as the noise (and especially bass) from a nearby club is unbelievably loud. Such a shame, the hotel can do nothing about the local noise but it has to do something about the heat in that room.

10

Giovanna

14 févr. 2023

·

A séjourné 1 nuit

We had a great stay at The Hotel Chester. Amazing location right in the centre, easy parking right next door in the Grovesnor car park and really great staff who let me know shortly after we checked out that I’d left some stuff in the room, would definitely stay again.

10

Helen

25 août 2024

·

A séjourné 1 nuit

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.

8

Sarah

14 mars 2023

·

A séjourné 1 nuit

Great location, right next to the Grosvenor Shopping Centre and around the corner from plenty of places to eat and drink. Parking is at the shopping centre, priced at £10 per 24 hours, and is a couple of minutes walk to the hotel. Ideally placed for the city centre. We stayed in the Emerald Room, which was well appointed. We liked the well stocked coffee/tea and appreciated that the tea was Yorkshire. There was even a pint of fresh milk in the fridge. The only negatives I have to mention are that the main lights in the room didn't work. It wasn't a problem as the lights above the bed and the bedside lamps did, which provided us with light, but I would say they should be repaired. The other thing is that one set of curtains had come off their hooks in several places, so we're hanging down. This made the room look shabby, which is a shame when everything else was so good.

10

Nigel

24 nov. 2024

·

A séjourné 2 nuits

Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍

10

Laura

14 sept. 2025

·

A séjourné 1 nuit

Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.

10

Paul

22 août 2024

·

A séjourné 4 nuits

The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.

10

Steve

9 août 2023

·

A séjourné 1 nuit

Well situated apartments right in the centre. Quality fixtures and fittings. Good service. Really enjoyed our stay. Would use again most definitely of I were to stay in Chester. Parking in grovenor shopping centre right next door so convenient

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	154 $US
février	181 $US
mars	161 $US
avril	173 $US
mai	228 $US
juin	211 $US
juillet	230 $US
août	219 $US
septembre	204 $US
octobre	168 $US
novembre	181 $US
décembre	199 $US

di	lu	ma	me	je	ve	sa
1 $123	2 $137	3 $177	4 $199	5 $133	6 $204	7 $276
8 $128	9 $140	10 $160	11 $146	12 $167	13 $219	14 $340
15 $134	16 $150	17 $164	18 $152	19 $157	20 $237	21 $343
22 $141	23 $156	24 $177	25 $166	26 $185	27 $265	28 $345
29 $168	30 $158

The Hotel Chester

Prix pour The Hotel Chester

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Appartement Luxe, 2 chambres, non-fumeurs, rez-de-chaussée

Studio Standard

Appartement Familial

Appartement Luxe

Appartement Luxe, 1 très grand lit

Appartement Luxe

Studio Standard, 1 très grand lit

Suite Studio Exclusive

Studio Luxe, 1 très grand lit, non-fumeurs, coin cuisine

Studio Luxe, 1 très grand lit, non-fumeurs, coin cuisine

Penthouse Luxe

Appartement Familial, 2 chambres, non-fumeurs, vue ville

Studio Luxe, 1 très grand lit, non-fumeurs, coin cuisine

Appartement Luxe

Avis des voyageurs sur The Hotel Chester

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $186	21 $201	22 $136	23 $234	24 $464
25 $205	26 $161	27 $165	28 $171	29 $188	30 $216	31 $263