Raffles Boston
$931
/ night
Avg. for September
Select dates to see prices and availability
$931
/ night
Avg. for September
Monthly average prices
Nightly prices at Raffles Boston average $522 in February, the cheapest month, and $1,204 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $543 |
| February | $522 |
| March | $633 |
| April | $955 |
| May | $1,078 |
| June | $1,204 |
| July | $892 |
| August | $712 |
| September | $931 |
| October | $1,049 |
| November | $691 |
| December | $599 |
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Sep · $931
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Most expensive: June (~$1,204)
Cheapest: February (~$522)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include co...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Boston? This hotel has 4800 square feet (446 square meters) of space consisting of conference space and meeting rooms.
Dining
Grab a bite at Long Bar & Terrace, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 147 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Location
With a stay at Raffles Boston, you'll be centrally located in Boston, steps from Copley Square and within a 10-minute walk of Boston Public Library. This luxury hotel is 0.6 mi (1 km) from Boston Common and 1.2 mi (2 km) from Boston University.
What's nearby
Copley Square(0.1 miles)
Copley Place(0.1 miles)
Boylston Street(0.1 miles)
Boston Marathon Finish Line(0.3 miles)
Newbury Street(0.3 miles)
Boston Public Library(0.3 miles)
Commonwealth Avenue Mall(0.3 miles)
The Shops at Prudential Center(0.3 miles)
Boston Public Garden(0.5 miles)
Prudential Tower(0.5 miles)
Hynes Convention Center(0.5 miles)
Boston Common(0.6 miles)
Wilbur Theatre(0.6 miles)
Boch Center(0.6 miles)
Colonial Theatre(0.6 miles)
Boston, MA (BNH-Boston Harbor Seaplane Base)(5.4 miles)
Logan International Airport (BOS)(5.5 miles)
Norwood, MA (OWD-Norwood Memorial)(24.8 miles)
Bedford, MA (BED-Laurence G. Hanscom Field)(21.7 miles)
Beverly, MA (BVY-Beverly Municipal)(23.9 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Dry Cleaning
Location
40 Trinity Place, Prudential - St. Botolph, Boston, Massachusetts, United States of America
Copley Square (0.1 miles)
Copley Place (0.1 miles)
Boylston Street (0.1 miles)
Boston Marathon Finish Line (0.3 miles)
Newbury Street (0.3 miles)
Boston Public Library (0.3 miles)
Room options
6
Deluxe Room, 1 King Bed (Mobility Access)
Room details
1 King Bed
Sleeps 2
400 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Premier Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
450 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Premier Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 3
700 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Bedroom (Emerald, Hearing Access)
Room details
1 King Bed
Sleeps 3
700 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Deluxe Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Raffles, Presidential Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Deluxe Room, 2 Queen Beds (Mobility Access)
Room details
2 Queen Beds
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Deluxe Room, 1 King Bed (Mobility and Hearing Access)
Room details
1 King Bed
Sleeps 2
400 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Grand Room, 1 King Bed (Hearing Access)
Room details
1 King Bed
Sleeps 2
500 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
400 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Suite, 1 Bedroom (Gallery)
Room details
1 King Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
6
Deluxe Room, 2 Queen Beds (Hearing Access)
Room details
2 Queen Beds
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Premier Room, 1 King Bed (Hearing Access)
Room details
1 King Bed
Sleeps 2
450 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Bedroom (Emerald)
Room details
1 King Bed
Sleeps 3
700 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Grand Room, 1 King Bed (Mobility Access)
Room details
1 King Bed
Sleeps 2
500 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Premier Room, 1 King Bed (Mobility Access)
Room details
1 King Bed
Sleeps 2
450 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Room, 1 King Bed (Emerald)
Room details
1 King Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
6
Grand Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
500 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
9
Fabulous
Based on 316 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Raffles Boston is praised for warm, attentive service, elegant design, and a convenient Back Bay location, while some guests note uneven staffing, occasional housekeeping lapses, noisy HVAC, and sporadic operational glitches.
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What guests think
Across reviews, Raffles Boston is praised for warm, attentive service, elegant design, and a convenient Back Bay location, while some guests note uneven staffing, occasional housekeeping lapses, noisy HVAC, and sporadic operational glitches.
Rooms are widely described as modern, luxurious, and comfortable, with thoughtful touches. Facilities like the gym, spa, and bars are popular, but opinions on the pool and breakfast range from excellent to disappointing. Expect polished luxury in a central setting, with occasional hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the spa, gym, and bars, including the speakeasy. The pool draws mixed feedback—some love it while others find it underwhelming or limited in hours—and a few mention elevator waits.
Related guest reviews
10
Dave
Dec 28, 2023
·
Stayed 2 nights
This place is very nice. Great pool and gym areas and the staff was over the top helpful and friendly
This place is very nice. Great pool and gym areas and the staff was over the top helpful and friendly
10
erin
Aug 26, 2025
·
Stayed 3 nights
Lovely property and staff. Great location and spa. Will return!
Lovely property and staff. Great location and spa. Will return!
4
Eric
Mar 18, 2024
·
Stayed 2 nights
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
10
Stephen
Jun 27, 2025
·
Stayed 3 nights
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
10
James
Jul 14, 2025
·
Stayed 4 nights
This may be the best hotel I have ever stayed at. It is definitely in the top 5. Great room, great staff, and great restaurants/bars/amenities. It's very walkable to many things Boston, as well!
This may be the best hotel I have ever stayed at. It is definitely in the top 5. Great room, great staff, and great restaurants/bars/amenities. It's very walkable to many things Boston, as well!
4
Robert
Sep 21, 2025
·
Stayed 1 night
For the price surprised at flaws; TV remote stopped working during night and couldn’t turn off TV, confusing lighting that doesn’t allow individual bedside light to be turned off, only 2 elevators so long wait to go between floors
For the price surprised at flaws; TV remote stopped working during night and couldn’t turn off TV, confusing lighting that doesn’t allow individual bedside light to be turned off, only 2 elevators so long wait to go between floors
6
Bryan
Jul 1, 2024
·
Stayed 6 nights
Pool nice, but closed too early.
Pool nice, but closed too early.
10
James
May 6, 2024
·
Stayed 1 night
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
10
Farleny
Feb 22, 2025
·
Stayed 1 night
Beautiful pool, excellent service!
Beautiful pool, excellent service!
10
Atefeh
Jul 7, 2025
·
Stayed 4 nights
Great hotel, friendly staff, great gym and spa.
Great hotel, friendly staff, great gym and spa.
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviewers found the hotel and rooms very clean and well kept. A few reported lapses such as dirty sheets, a soiled cup, or hair in the tub, plus occasional maintenance issues.
Related guest reviews
4
Eric
Mar 18, 2024
·
Stayed 2 nights
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
10
Mary
Feb 12, 2024
·
Stayed 1 night
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
2
Kelly
Sep 29, 2025
·
Stayed 2 nights
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
10
Pinyi
Dec 26, 2023
·
Stayed 2 nights
Excellent experience at this hotel. Cleaned room and delicious cookies!
Excellent experience at this hotel. Cleaned room and delicious cookies!
10
Michael Stewart
May 29, 2024
·
Stayed 4 nights
Beautiful hotel, flowers in All areas. Staff was superb. Two very minor issue - no fan for toilet area, hot water in shower takes a bit. Doesn’t distract from my overall rating. Easily a come back recommendation
Beautiful hotel, flowers in All areas. Staff was superb. Two very minor issue - no fan for toilet area, hot water in shower takes a bit. Doesn’t distract from my overall rating. Easily a come back recommendation
4
Robert
Sep 21, 2025
·
Stayed 1 night
For the price surprised at flaws; TV remote stopped working during night and couldn’t turn off TV, confusing lighting that doesn’t allow individual bedside light to be turned off, only 2 elevators so long wait to go between floors
For the price surprised at flaws; TV remote stopped working during night and couldn’t turn off TV, confusing lighting that doesn’t allow individual bedside light to be turned off, only 2 elevators so long wait to go between floors
10
Hector
Sep 13, 2024
·
Stayed 2 nights
Amazing hotel. The hotel staff were very helpful, attentive to detail and professional. The staff at the Long Bar and Terrace were a different story. We got a table in the evening and no one ever came to us, we ended up standing by the bar and just ordering a drink there. For breakfast, we placed our order and apparently we were forgotten. I had to get up and go look for a staff member. The room was great, but we found body hair in the tub as we arrived. It was taken care of but something to keep in mind.
Amazing hotel. The hotel staff were very helpful, attentive to detail and professional. The staff at the Long Bar and Terrace were a different story. We got a table in the evening and no one ever came to us, we ended up standing by the bar and just ordering a drink there. For breakfast, we placed our order and apparently we were forgotten. I had to get up and go look for a staff member. The room was great, but we found body hair in the tub as we arrived. It was taken care of but something to keep in mind.
8
Lydia
Oct 27, 2024
·
Stayed 1 night
Excellent hotel. The only thing was that the AC in our room was so loud when turned on that it was unbearable. The hotel did help us move to another room that did not have the problem. We were only there for a night. We will definitely stay again as it is an excellent hotel otherwise.
Excellent hotel. The only thing was that the AC in our room was so loud when turned on that it was unbearable. The hotel did help us move to another room that did not have the problem. We were only there for a night. We will definitely stay again as it is an excellent hotel otherwise.
10
James
May 6, 2024
·
Stayed 1 night
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
10
Eleanor
Jun 7, 2024
·
Stayed 2 nights
Very clean
Very clean
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, luxurious, and comfortable with thoughtful design touches. Drawbacks include noisy HVAC or hallway noise, confusing lighting/TV options, and some unremarkable views.
Related guest reviews
8
Alexey
Mar 6, 2024
·
Stayed 1 night
Great property. The heating system was too noisy though.
Great property. The heating system was too noisy though.
2
Kelly
Sep 29, 2025
·
Stayed 2 nights
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
10
Stephen
Jun 27, 2025
·
Stayed 3 nights
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
8
Robert
Apr 8, 2024
·
Stayed 1 night
Very good service. Furniture in all areas and the room is low and petite. Not comfortable. Bedding is comfortable. Food on Long Bar was well prepared. However presentation is pedestrian. Ordered Avacado Toast. Tasty, but arrived on a small plate. No garnish, no fruit etc. overall good stay.
Very good service. Furniture in all areas and the room is low and petite. Not comfortable. Bedding is comfortable. Food on Long Bar was well prepared. However presentation is pedestrian. Ordered Avacado Toast. Tasty, but arrived on a small plate. No garnish, no fruit etc. overall good stay.
4
Robert
Sep 21, 2025
·
Stayed 1 night
For the price surprised at flaws; TV remote stopped working during night and couldn’t turn off TV, confusing lighting that doesn’t allow individual bedside light to be turned off, only 2 elevators so long wait to go between floors
For the price surprised at flaws; TV remote stopped working during night and couldn’t turn off TV, confusing lighting that doesn’t allow individual bedside light to be turned off, only 2 elevators so long wait to go between floors
8
Heather
Feb 15, 2025
·
Stayed 2 nights
beautiful rooms
beautiful rooms
8
Lydia
Oct 27, 2024
·
Stayed 1 night
Excellent hotel. The only thing was that the AC in our room was so loud when turned on that it was unbearable. The hotel did help us move to another room that did not have the problem. We were only there for a night. We will definitely stay again as it is an excellent hotel otherwise.
Excellent hotel. The only thing was that the AC in our room was so loud when turned on that it was unbearable. The hotel did help us move to another room that did not have the problem. We were only there for a night. We will definitely stay again as it is an excellent hotel otherwise.
8
Barry
Sep 29, 2025
·
Stayed 2 nights
The service was friendly but very uneven. On our reservation we requested connecting rooms, for our family, which I reiterated when confirming my reservation. Upon check-in they had no notes related to my reservation and not only were the rooms not connected, they were on opposite ends of the floor. Nevertheless, the rooms very nice and comfortable
The service was friendly but very uneven. On our reservation we requested connecting rooms, for our family, which I reiterated when confirming my reservation. Upon check-in they had no notes related to my reservation and not only were the rooms not connected, they were on opposite ends of the floor. Nevertheless, the rooms very nice and comfortable
6
Nora
Sep 5, 2024
·
Stayed 3 nights
Beautiful hotel, but layout a little strange. No check in lobby on 1st floor, u have to go up to 17th floor to check in, spa and fitness on 4th floor, my room was on 8th floor. Hallways very loud. Doors are heavy and slam reach time they are closed. Initially very very loud and difficult to rest. Reached out to concierge, they were quick to move meeting to another room, which was quieter. A small but petty thing. TV options were kind of limited. Movies are available. Pretty Woman, with Julia Roberts and Richard Gere available to watch. - come to find out, it's $19.99 to rent and movie can only be seen once. This is a 5 star hotel. Nickel and diming things like movies was a turn off. And $19.99 to rent a movie left me unimpressed and dissatisfied with the hotel.
Beautiful hotel, but layout a little strange. No check in lobby on 1st floor, u have to go up to 17th floor to check in, spa and fitness on 4th floor, my room was on 8th floor. Hallways very loud. Doors are heavy and slam reach time they are closed. Initially very very loud and difficult to rest. Reached out to concierge, they were quick to move meeting to another room, which was quieter. A small but petty thing. TV options were kind of limited. Movies are available. Pretty Woman, with Julia Roberts and Richard Gere available to watch. - come to find out, it's $19.99 to rent and movie can only be seen once. This is a 5 star hotel. Nickel and diming things like movies was a turn off. And $19.99 to rent a movie left me unimpressed and dissatisfied with the hotel.
10
Dan Anthony Robin,
Aug 10, 2025
·
Stayed 3 nights
The room was nicely decorated and luxurious. Best place to stay in Boston!
The room was nicely decorated and luxurious. Best place to stay in Boston!
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as outstanding, professional, and personalized, with standout butler support. Some guests experienced uneven staffing, slow or problematic check-in, or requests (like connecting rooms) not being honored.
Related guest reviews
10
Tamara
Jul 14, 2025
·
Stayed 2 nights
Excellent, elegant, great service in every way possible. Friendly, helpful and responsive staff too.
Excellent, elegant, great service in every way possible. Friendly, helpful and responsive staff too.
4
Eric
Mar 18, 2024
·
Stayed 2 nights
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
It took over 10 minutes to check in because two credit card machines in a row didn’t work. My room was not cleaned while I was out from 9a to 3:30p so I came back to a dirty room. Note- I did not have my do not disturb light on. Then when they agreed to come clean it at 4:30, they showed up at 4:05 when I was still in the room trying to rest. Finally, the pool was very substandard for a 5 start hotel/ it was more like a 2-star residence inn. The whole area wreaked of chlorine and it didn’t have any of the ambiance or sleek look one would expect at a top and expensive property. Any new pool should have saline as part of it which eliminates the chlorine smell and should have more money put into the building of the pool and hot tub itself. Very disappointing as a pool for my kids to use was a big reason I chose the hotel. Finally one of the lights in my room kept flickering when it was on. The staff were friendly if over-solicitous. This was a really disappointing stay.
10
Mary
Feb 12, 2024
·
Stayed 1 night
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
2
Kelly
Sep 29, 2025
·
Stayed 2 nights
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
10
Drew
Jun 28, 2025
·
Stayed 2 nights
We had a wonderful stay. The staff goes above and beyond to make your experience memorable with personalized touches and top notch service. We’ll be back!
We had a wonderful stay. The staff goes above and beyond to make your experience memorable with personalized touches and top notch service. We’ll be back!
10
Tami
Aug 5, 2025
·
Stayed 2 nights
I had high expectations since we have been to Raffles Singapore before and after the recent renovations and it is one of our favorite hotels in the world! Glad to say that Raffles Boston did not disappoint. The hotel decor is gorgeous, thoughtfully luxurious in every detail. Location is great. Service is professional but friendly. The room butler is a convenience that cannot be overstated. Also, the first hotel that actually kept the room temperature at 66 F during the whole night. Adios, Four Seasons! Raffles is my new home in Boston.
I had high expectations since we have been to Raffles Singapore before and after the recent renovations and it is one of our favorite hotels in the world! Glad to say that Raffles Boston did not disappoint. The hotel decor is gorgeous, thoughtfully luxurious in every detail. Location is great. Service is professional but friendly. The room butler is a convenience that cannot be overstated. Also, the first hotel that actually kept the room temperature at 66 F during the whole night. Adios, Four Seasons! Raffles is my new home in Boston.
10
James
May 6, 2024
·
Stayed 1 night
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
10
Marti Lynn
Aug 2, 2025
·
Stayed 3 nights
Raffles is the most service oriented hotel we have ever stayed at. This place is amazing!!
Raffles is the most service oriented hotel we have ever stayed at. This place is amazing!!
8
Barry
Sep 29, 2025
·
Stayed 2 nights
The service was friendly but very uneven. On our reservation we requested connecting rooms, for our family, which I reiterated when confirming my reservation. Upon check-in they had no notes related to my reservation and not only were the rooms not connected, they were on opposite ends of the floor. Nevertheless, the rooms very nice and comfortable
The service was friendly but very uneven. On our reservation we requested connecting rooms, for our family, which I reiterated when confirming my reservation. Upon check-in they had no notes related to my reservation and not only were the rooms not connected, they were on opposite ends of the floor. Nevertheless, the rooms very nice and comfortable
10
Robert
Apr 22, 2025
·
Stayed 2 nights
Service was outstanding from check in staff to restaurant and valet staff
Service was outstanding from check in staff to restaurant and valet staff
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AI-generated summary based on recent guest reviews
Location
Back Bay location is widely praised as convenient and walkable, with appealing skyline views from the lobby/check-in level.
Related guest reviews
10
joan R
Oct 17, 2025
·
Stayed 3 nights
Fabulous hotel. Beautiful views from the lobby floor.
Fabulous hotel. Beautiful views from the lobby floor.
10
erin
Aug 26, 2025
·
Stayed 3 nights
Lovely property and staff. Great location and spa. Will return!
Lovely property and staff. Great location and spa. Will return!
10
Stephen
Jun 27, 2025
·
Stayed 3 nights
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
10
Kathleen Louise
Mar 20, 2024
·
Can only say wonderful things about this fabulous hotel! The Blind Duck speakeasy is not to be missed, the rooms are thoughtful and stylish, bathrooms equipped with Guerlain products, and the best thing of all has to be the exceptional staff! The staff can’t do enough for you and all have super personalities! Great location too! Will return, and will recommend ❤️
Can only say wonderful things about this fabulous hotel! The Blind Duck speakeasy is not to be missed, the rooms are thoughtful and stylish, bathrooms equipped with Guerlain products, and the best thing of all has to be the exceptional staff! The staff can’t do enough for you and all have super personalities! Great location too! Will return, and will recommend ❤️
10
James
Jul 14, 2025
·
Stayed 4 nights
This may be the best hotel I have ever stayed at. It is definitely in the top 5. Great room, great staff, and great restaurants/bars/amenities. It's very walkable to many things Boston, as well!
This may be the best hotel I have ever stayed at. It is definitely in the top 5. Great room, great staff, and great restaurants/bars/amenities. It's very walkable to many things Boston, as well!
10
Tami
Aug 5, 2025
·
Stayed 2 nights
I had high expectations since we have been to Raffles Singapore before and after the recent renovations and it is one of our favorite hotels in the world! Glad to say that Raffles Boston did not disappoint. The hotel decor is gorgeous, thoughtfully luxurious in every detail. Location is great. Service is professional but friendly. The room butler is a convenience that cannot be overstated. Also, the first hotel that actually kept the room temperature at 66 F during the whole night. Adios, Four Seasons! Raffles is my new home in Boston.
I had high expectations since we have been to Raffles Singapore before and after the recent renovations and it is one of our favorite hotels in the world! Glad to say that Raffles Boston did not disappoint. The hotel decor is gorgeous, thoughtfully luxurious in every detail. Location is great. Service is professional but friendly. The room butler is a convenience that cannot be overstated. Also, the first hotel that actually kept the room temperature at 66 F during the whole night. Adios, Four Seasons! Raffles is my new home in Boston.
10
Avril
Aug 28, 2025
·
Stayed 7 nights
I could not fault this hotel in any way. After long days out sightseeing and shopping it was great to get back and relax. This was our first time in Boston so we’re not sure which area was best to stay in. However the hotel’s location in Back Bay was excellent.
I could not fault this hotel in any way. After long days out sightseeing and shopping it was great to get back and relax. This was our first time in Boston so we’re not sure which area was best to stay in. However the hotel’s location in Back Bay was excellent.
10
Suzanne
Aug 28, 2024
·
Stayed 1 night
The ease of checking in as well as their courtesy. A very enjoyable experience as well as its convenient location. Definitely a luxury hotel!
The ease of checking in as well as their courtesy. A very enjoyable experience as well as its convenient location. Definitely a luxury hotel!
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AI-generated summary based on recent guest reviews
Dining
Many enjoyed the Long Bar, cocktails, and overall food, and praise the speakeasy. Others note limited breakfast variety and slow or inattentive service at the Long Bar.
Related guest reviews
10
Mary
Feb 12, 2024
·
Stayed 1 night
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
This was an awesome experience! The welcome/checkin process was smooth and filled with warm drinks and smiles. The butler service that Michael provided was above and beyond and made me feel like a queen. The decor is gorgeous and the Blind Duck was a gem. There are only a few things that detracted from my experience. One, there was a cup in the bar in my room that had white powder caked to the bottom. Not a problem as there was more than enough cups/glasses that were clean (as was everything else!). Second, I was awaken at 5:30ish in the morning by a fire alarm and walked down 12 flights of stairs to find out this was a false alarm. Don’t get me wrong, I’d rather not die in a fire, but since this was my only night and I had a late check in I felt like I was unable to take advantage of the hotel’s amenities and was unable to sleep in as I would have hoped/liked to. Again, I understand that safety comes first, but did feel like my stay was tainted by the early morning freak out and trudge down 12 flights of stairs, due to a false alarm. Overall, I would love to stay here again and despite the hefty price I enjoyed the hotel.
2
Kelly
Sep 29, 2025
·
Stayed 2 nights
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
Please do not stay here. There are so many other places to stay in Boston. Everything was a mess from the point of check-in and no matter how many staff members tried to make our experience better, they didn’t fix the root of the issue - they’re severely understaffed. I’ll hit some of the key lowlights: No one helped us with our luggage upon check-in, we arrived at 3:30 for a 3:00 check-in and our room wasn’t ready, our upgraded premier room had a view of a parking garage, the bedsheets were filthy and smelled like feet (clearly hadn’t been cleaned from previous guests), 23 hours went by without service to the room at all so we had a pile of towels and ran out of tissues, both of us got food poisoning from the lunch at Long Bar (don’t eat the Caesar salads) . . . and this is just to name a few. We wanted to check out immediately upon arrival and they convinced us to stay. Inevitably we checked out the following day and found a much better five star hotel. This hotel is three stars MAX. Do yourself a favor and find somewhere else to stay.
10
Stephen
Jun 27, 2025
·
Stayed 3 nights
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
I was impressed the moment the front door was opened for me when I arrived and it contained my whole stay. I was professional greeted each time I arrived or left, was given bottled water on hot days, escorted to the elevator, and had a great experience. The reception desk is on the 17th floor, which is a huge flex when checking in and overlooking the Boston skyline, and it’s next to Long Bar where you can get craft drinks and great food. I had the Whirlpool IPA and a lobsta roll, it was great. The rooms are very modern with some classic decor and amenities, the bathroom was a great size. I also had motorized blinds and shades, it was so fun to use those when I woke up and went to bed. The speakeasy was great too, it’s behind a very non-descript door but opens to two story bar. I would recommend a stay here anytime, it’s hard to believe there’s anything better in Boston.
10
Kathleen Louise
Mar 20, 2024
·
Can only say wonderful things about this fabulous hotel! The Blind Duck speakeasy is not to be missed, the rooms are thoughtful and stylish, bathrooms equipped with Guerlain products, and the best thing of all has to be the exceptional staff! The staff can’t do enough for you and all have super personalities! Great location too! Will return, and will recommend ❤️
Can only say wonderful things about this fabulous hotel! The Blind Duck speakeasy is not to be missed, the rooms are thoughtful and stylish, bathrooms equipped with Guerlain products, and the best thing of all has to be the exceptional staff! The staff can’t do enough for you and all have super personalities! Great location too! Will return, and will recommend ❤️
8
Robert
Apr 8, 2024
·
Stayed 1 night
Very good service. Furniture in all areas and the room is low and petite. Not comfortable. Bedding is comfortable. Food on Long Bar was well prepared. However presentation is pedestrian. Ordered Avacado Toast. Tasty, but arrived on a small plate. No garnish, no fruit etc. overall good stay.
Very good service. Furniture in all areas and the room is low and petite. Not comfortable. Bedding is comfortable. Food on Long Bar was well prepared. However presentation is pedestrian. Ordered Avacado Toast. Tasty, but arrived on a small plate. No garnish, no fruit etc. overall good stay.
10
Oleg
Sep 25, 2024
·
Stayed 2 nights
Limited breakfast menu.
Limited breakfast menu.
10
James
Jul 14, 2025
·
Stayed 4 nights
This may be the best hotel I have ever stayed at. It is definitely in the top 5. Great room, great staff, and great restaurants/bars/amenities. It's very walkable to many things Boston, as well!
This may be the best hotel I have ever stayed at. It is definitely in the top 5. Great room, great staff, and great restaurants/bars/amenities. It's very walkable to many things Boston, as well!
10
Hector
Sep 13, 2024
·
Stayed 2 nights
Amazing hotel. The hotel staff were very helpful, attentive to detail and professional. The staff at the Long Bar and Terrace were a different story. We got a table in the evening and no one ever came to us, we ended up standing by the bar and just ordering a drink there. For breakfast, we placed our order and apparently we were forgotten. I had to get up and go look for a staff member. The room was great, but we found body hair in the tub as we arrived. It was taken care of but something to keep in mind.
Amazing hotel. The hotel staff were very helpful, attentive to detail and professional. The staff at the Long Bar and Terrace were a different story. We got a table in the evening and no one ever came to us, we ended up standing by the bar and just ordering a drink there. For breakfast, we placed our order and apparently we were forgotten. I had to get up and go look for a staff member. The room was great, but we found body hair in the tub as we arrived. It was taken care of but something to keep in mind.
10
Ashleigh
Aug 10, 2025
·
Stayed 1 night
Amazing staff and great food
Amazing staff and great food
10
James
May 6, 2024
·
Stayed 1 night
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
Not sure I've ever stayed in a more fine and elegant hotel. From the super friendly, professional staff, to the immaculate and beautiful appointments, the Raffles beats them all. I could not believe the service - the very highest standard, where every single person makes you feel welcome, and wants your stay to be the best ever. Turn down service with hand made sweets, wonderful fitness room, Long Bar, where I was able to have coffee with colleagues in town. It was all amazing.
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AI-generated summary based on recent guest reviews
10
james
4 weeks ago
·
Stayed 2 nights
Bruno was the best butler of all time!
Bruno was the best butler of all time!
10
Leslie
Aug 12, 2026
·
Stayed 1 night
Superb experience at a luxury hotel - will be back.
Superb experience at a luxury hotel - will be back.
10
Suzanne
Aug 9, 2026
·
Stayed 1 night
Truly outstanding service. Very beautiful interiors. Excellent all around.
Truly outstanding service. Very beautiful interiors. Excellent all around.
8
Rameen
May 28, 2026
·
Stayed 3 nights
This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else I can help you would”- yes you can some recognition of using ChatGPT or Claude prompts would have been better! For the higher end of hotels in boston the food in the long room was also disappointing. If you are meet and meat you’re not able to be accommodated with much inspiration. Vegetables ala zucchini is about it and although the boston favourites of clam chowder and boston cream pie remain I am not sure how well thought out the menu has been, even the word tofu should appear in this day and age! The pool was good and very much accessible and they had a number of hoists next to the pool to allow people with access issues a dip. The jacuzzi was hotter than a flombe but good for your joints I am told as your joints may melt if you are there long enough. I think my main issue is the staff still need to have a bit more understanding and training on what the raffles hospitality and service constitutes. Great place for influencers but lacks the Mature understanding of what it is.
This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else I can help you would”- yes you can some recognition of using ChatGPT or Claude prompts would have been better! For the higher end of hotels in boston the food in the long room was also disappointing. If you are meet and meat you’re not able to be accommodated with much inspiration. Vegetables ala zucchini is about it and although the boston favourites of clam chowder and boston cream pie remain I am not sure how well thought out the menu has been, even the word tofu should appear in this day and age! The pool was good and very much accessible and they had a number of hoists next to the pool to allow people with access issues a dip. The jacuzzi was hotter than a flombe but good for your joints I am told as your joints may melt if you are there long enough. I think my main issue is the staff still need to have a bit more understanding and training on what the raffles hospitality and service constitutes. Great place for influencers but lacks the Mature understanding of what it is.
6
Seiri
May 18, 2026
·
Stayed 1 night
didn't meet expectation
didn't meet expectation
FAQs about Raffles Boston
Is parking available at the property?
Valet parking is available at the property for a fee of USD 80 per day, which includes in/out privileges. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee, approximately USD 30 to 100 for adults and USD 15 to 100 for children.
Does the property allow pets?
The property allows pets with a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request but is subject to availability and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room and bathroom accessibility are not provided.
Where is the property located in relation to key landmarks?
The property is centrally located in Boston, just steps from Copley Square and within a 10-minute walk of Boston Public Library. It is approximately 0.6 miles from Boston Common and 1.2 miles from Boston University.
Does the property have a swimming pool?
Yes, the property features an indoor pool that is accessible from 6:00 AM to 8:00 PM. There is also an outdoor heated pool available.
What are the policies for guests staying with children?
Children are welcome at the property. There is no mention of a minimum age for children to stay for free.
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Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 1095.247144921875USD
- 2026-09-15: 1145.7531651196289USD
- 2026-09-16: 1139.051169140625USD
- 2026-09-17: 1127.8566821484376USD
- 2026-09-18: 1077.692634309082USD
- 2026-09-19: 889.6730754272461USD
- 2026-09-20: 776.6052764941406USD
- 2026-09-21: 893.5914558618164USD
- 2026-09-22: 2119.5448182568357USD
- 2026-09-23: 2119.5448182568357USD
- 2026-09-24: 993.7575127221679USD
- 2026-09-25: 1145.7531651196289USD
- 2026-09-26: 1145.7531651196289USD
- 2026-09-27: 798.798324411621USD
- 2026-09-28: 995.1854269702148USD
- 2026-09-29: 966.6610292578125USD
- 2026-09-30: 1145.7531651196289USD
- 2026-10-01: 1092.677068359375USD
- 2026-10-02: 1097.0937533862304USD
- 2026-10-03: 1079.4053141674804USD
- 2026-10-04: 930.2630244580077USD
- 2026-10-05: 1145.7531651196289USD
- 2026-10-06: 1145.7531651196289USD
- 2026-10-07: 1145.7531651196289USD
- 2026-10-08: 1145.7531651196289USD
- 2026-10-09: 1145.7531651196289USD
- 2026-10-10: 1145.7531651196289USD
- 2026-10-11: 930.2630244580077USD
- 2026-10-12: 1119.2205062915039USD
- 2026-10-13: 1128.0647259008788USD
- 2026-10-14: 1227.6080605371094USD
- 2026-10-15: 1223.7205379296875USD
- 2026-10-16: 1181.3892352148437USD
- 2026-10-17: 1185.1472676708984USD
- 2026-10-18: 930.2630244580077USD
- 2026-10-19: 1119.2205062915039USD
- 2026-10-20: 1141.3364800927734USD
- 2026-10-21: 1145.7531651196289USD
- 2026-10-22: 1145.7531651196289USD
- 2026-10-23: 1145.7531651196289USD
- 2026-10-24: 1145.7531651196289USD
- 2026-10-25: 972.7562955395507USD
- 2026-10-26: 1105.9487520996092USD
- 2026-10-27: 1101.52128796875USD
- 2026-10-28: 1105.9487520996092USD
- 2026-10-29: 1057.2894108178712USD
- 2026-10-30: 884.9728224682617USD
- 2026-10-31: 891.9380258496094USD
- 2026-11-01: 581.487043560791USD
- 2026-11-02: 678.5536853100585USD
- 2026-11-03: 647.1325971386718USD
- 2026-11-04: 709.0663697753906USD
- 2026-11-05: 667.1300190673828USD
- 2026-11-06: 709.3842476660157USD
- 2026-11-07: 641.7532606274414USD
- 2026-11-08: 606.699473503418USD
- 2026-11-09: 675.411189008789USD
- 2026-11-10: 672.0959452368164USD
- 2026-11-11: 667.1300190673828USD
- 2026-11-12: 667.1300190673828USD
- 2026-11-13: 661.3725684960938USD
- 2026-11-14: 661.3725684960938USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Fee for cooked-to-order breakfast: approximately USD 30 to 100 for adults, and USD 15 to 100 for children
- Valet parking fee: USD 80 per day (in/out privileges)
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Internet
Free Wi-Fi
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)