Radisson Hotel Budapest BudaPart

Great breakfast

Terrible service from staff. Not good housekeeping. In general bad staff, bad management probably and not a general personell issue.

They never cleaned rooms, used cups, mugs were not cleaned, empty bottles were not replaced, used towels were never changed, bedsheets were not changed and bed was made in a rubbish manner without even cleaning bedsheets, didn’t replace toilet rolls and when asked for it, they just gave one without saying any apology. Room was always hot, couldn’t make cooler (temp was 19 but room temp always goes to 21), only few hot food options and those are not really fresh. Reception people were quite rude and harsh way of communicating. One of our rooms didn’t have any slipper and weighing machine was faulty but not replaced. It’s not worth the money.

Unfortunately, the hotel is not up to the standards of Radissons around the world. After unpacking our bags, we discovered that the TV wasn't working. We called a technician who couldn't fix it, and we were effectively stuck without a TV.

Clean room, helpful staff