Qolqampata Hotel

Rooms are clean & the staff are a lovely family. I had FUNominal cute of Cusco from my room & it was a short walk to shops & town. Though there are no baths & they aren't happy with what Expedia advertised about them.

Very nice and accommodating

Staff was super friendly and helpful. Perfect location to walk to the square. Affordable. They have a small breakfast with toast, freshly made eggs, ham, cheese, bananas, juice, and coffee. Coca and muna tea was always available, which was really nice when we got in. Fresh towels. Very quaint, full of character and the breakfast area had a view and small patio. I would recommend using WhatsApp for communication.

At first they said they do not work witj expedia, when I told them I just booked them because i had an issue with another hotel booking, they were empathetic. Check in go on and attention was good. As it is close to Plaza de Armas, can be a bit noisy.

They had no records of my reservation. When I arrived at 8:30pm, the front desk said all rooms were booked and I would be unable to stay the night despite physically showing my Expedia reservation on my phone. Instead, they told me they were having ongoing problems with Expedia would be unable to room me for the night. When I asked how long they had this problem (because I booked weeks in advance), they stated this was an ongoing issue with Expedia and indicated that they have not attempted to resolved it. Additionally, they did not help me find alternative accommodations and I had to independently locate and walk 3 hotels on my own to find a last minute rooming situation. I would strongly not recommend booking with this hotel due to their prolonged technological issues and poor resolution strategies. I am now seeing previous reviews that this has happened in the past but I didn’t think this would happen to me. Good luck if you book with this hotel.